Volkswagen India Complaints & Reviews

We had sent our car (volkswagen vento) for service from dehradun in the mid of December, 2016 to Volkswagen Capital, Mathura Road Delhi. We had specially told that a yellow light was glowing while travelling and the pickup of the car was immediately turning low and the car was unable to start after that. By that time, the service was also due. After 4-5 days, we asked for the estimate, which was costing about Rs.85000, in which they told...

My car is stuck from last two weeks and do not start, my office is 40 km from home and there is only bus service and have to change bus thrice and traffic jam and it takes about 6 hours in coming and going.. I phoned Volkswagen customer assistance but they said we have no one here available so u hv to get car towed by self. I am not able to go office, my part time business that's at other place, my children's pick and drop from school, my...

I have purchased new allstar 1.2 ltr petol engine car.before the purchase I was told that I will be able to get a milage about 18 in city use and about 20+ in highway...but after the purchase they are saying that no petrol engine comes only milage from 10 city and highway 16... first I was giving 6-8 milage I called them they said new car need to run ...I runned the car in clean highway upto 500 kms now at present it has been runned for about...

Dear Sir ,

This is with reference to our concerns regarding Volkswagen Vehicle bearing Regn.No. HR51AV1121. We have communicated multiple times regarding the same but till now no any appropriate decision taken by your side.

As per your last mail received and you had written that "as per records the registered legal owner is Mr. Kailash Ahuja and as per company policy all legal activities and communication...

My car Volswagen Polo(DL10CC1604) was sent for servicing to this authorized service center. During the service the steering assembly was damaged or replaced by the staff and it started causing issues from the very next day of the service. The car was running fine before the service was done. The dealer is refusing to be held liable for this act and asking for more money to replace the whole steering assembly. I request that strict action...

My self Dr Kalpesh. I have purchase vento tdi automatic on 16th September 2016.reg no.Gj01 RU 2089.after 1 month of purchase the Air condition of car stopped working .i vusited vw karnavati aambli, ahmedabad workshop, they have topped up gas and told problem solved.after 20 days again same problem occurred, ac stopped working, again i visited workshop, they had fone leaktest and leaktest came positive and told that cooling coil is defective...

Last week vw mysore service centre has put a new injector and chargedo 24000 rupees. Yesterday I took out my vento for bangalore and after running 100 kms, the smell of diesel started and when opened the bonnet I found diesel oozing out from the 2nd newly fixed injector. The vehicle was stopped immediately to avoid fire hazard and towed to bangalore rajajinagar service centre, and paid 5600 ru pees. Case no[protected] Rmaxarsa.
My vento...

Hello, i gave my working car to one if the vw authorised service station BU bhandri which is in pune india..i gave them my working car however what i hot in return is a non working car which i had to tow and take to my home. I need to know what i action i can take again this company because i am fusteated now and the total cost to get my car avtive and runing is 2.7lakh...

Hello,

I gave my car a couple of weeks ago at the service station Volkswagen Palace Cross in Rajajinagar, Bangalore. I was told about a problem in the spark plug, fuel filter and ignition wire. The parts weren't available and hence ordered. The parts have been replaced and still the problem hasn't been solved. Newer issues are being reported by the manager who is responsible for my car. The response has been sloppy, things...

My 2012 Vento TDi has done 44400 kms. On 9th Jan 2017, the car started knocking.GLOW PLUG and EMISSION warning lamps flashing. Took it to VW service Center in TVM. They have said the issue is with a faulty fuel injector. The reason for this is bad fuel. If that is the case, then my fuel filter should give away first. I changed it some 3 months back.

VW is charging me for what is actually a manufacturing defect. With the recent...

My car vento comfortline 2012 model bought during April 2012. During the past one month I filled twice diesel oil to full tank capacity for checking mileage. After filling my car for first incidence driven for 170 KM and parked for few days before next drive 350 Kms range. After filling second time to full tank capacity, car driven for 350 Kms range and parked idle for few days. Then the car driven for 350 KM range. Fortunately 15 KMs away...

My car met with an accident on Nov 11 2016, I dropped the car in Volkswagen service center in Vijayawada, Andhra Pradesh the same day. My car has a nil dip insurance. So, everything should be covered under insurance. But there was not cashless facility at this branch. On December 20 2016 my car was ready. I swiped my credit card to pay the bill and took the car. The total bill was approximately 3, 34, 000 rupees. Now the insurance guy says...

Hi
I have purchased the AMEO-1.5TDI-MT HIGHLINE in OCT-2016
I have been charged extra on an above the car cost just for paying by credit card.There was no indicative board for extra charge for credit card.When asked for the receipt they said they can not write as extra payment due to credit card swiping but only some bank charges.
I think this is a wrong practice going on with your dealership.
Please do something...

I have purchased a Volkswagen car on October 3rd in Coimbatore (Tamilnadu). Due to some minor accident happened, my cars rear view mirror was broken. I went to the service centre and asked for the replacement for the mirror. They informed that the stock is not available with them currently and it will take one week for them to replace it (Place an order and it has to be received). I didn't expect for such a basic accessory, stock is not readily...

A part in the key self start set costs 21000 but the whole set costs 20000, isnt that amusing . Give me three reason why that sounds legit . Like seriously, thats ripping of a customer and forcing him to buy a whole new set . You can expect this company to have scammed the world with the emission test . I'd have to go to the consumer court if you are not able to explain to how a keys barrel costs 21000 and the whole transponder unit+ECU unit+keys+Coded...

I recently Gv my car for its 45000 km service ..My car's condition is worse now ..I changed its intercooler from the showroom to avoid the unnecessary noise now the noise is even more .My car got scratches on its rooftop as well as in d door..
I called the costomer care a couple of times and told the grievance ..I dint get any kind of response..From their side..
What is this called ???
Is this the way the so called German...

Hello, my vehicle vento petrol mh 14 fm 3046 is under repair after accident on 18 september 2016, till dated vehicle is not fully repaired to handover to me, so for the same am asking
1. Why it is required so much time to full repaired?
2. My advisory from bu bhandari is saudagar mane
3. As per talk and in person visit with body shop manager on 29 dec 2016, repair work is on hold from b u bhandari due to hold of bajaj...

Yet another blunder and now realise that big brands are only for name sake, big brand don't even care about their customers and don't bother about them at all. Recently in our last post we had brought to notice of the people how customer care at Volkswagen behave when called. To the same post we got a reply and was asked to share our no to get in touch, did the same and expecting some person who is reponsible enought to understand the problem...

I am a first time user of Volkswagen car. Sorry to say it has been a huge disappointment the first time around. I have purchased a Vento1.6 MPI MT comfortline. No UP 16AF 2786 in Sept 2016. It had just run for 17000 km. Two annual services were done in your authorized center in Noida . Since I have this car it has done multiple rounds to Viraj DistributorsPvt Ltd...every time for the same complaint.
While shift the gear, there is...

My car no.is DL3CBW2537. I made a complaint regarding extended warranty on 13th Dec. My complaint no.is CCR 74539..But problem has not been resolved yet. Kindly do needful. Also I asked for RSA but dealer has not contacted me for dat. I ve called no.of times but of no use. I will never buy volkswagen car again. My experience is v.bad. w'dealer. My dealer is volkswagen Metropolitan . Dat CRM z Preeti Mehta who z v.rude and Harsh....