Volkswagen India Complaints & Reviews

Vehicle No. KL01BH 8933. Under extended warranty from Nov.2014. During 2nd annual service, brought to the dealer's notice about a noise from the left front wheel. They have informed me that the ENGINE MOUNT costing Rs. 5378.84 was defective and needed to be replaced at owner's cost as the warranty does not cover items having rubber parts. Also informed me that as a goodwill gesture they would be providing a discount of 50%.I have agreed to...

I purchased New Polo Diesel Car Last Diwali 2014. I met with an accident on 31st Oct evening. I gave my car for repair on 1st Nov. Insurance claim observation was done on 4th Nov. My Car's Tail Gate was damaged alongwith rear bumper. The VW Karnavati - Narol Workshop Guy Mr. Nirav Shah told me that the Tail Gate and Rear Bumper to replaced as they were totally damaged. and committed me that it will take 10-12 days to fix my car. I agrred...

Dear sir/ madam, I have a Jetta November 2011, Air conditioning of my car has not been functioning properly for more than 2 months now . We have registered our issue with tornado motors, however since last two months they have not got our spare parts required for the repair. Inspite of our repeated request there is no solution to our problem . My family also has a Passat . I would request you to please help me resolve my problem Thanks...

Complaint no.CCR14733 Rajesh Agarwal WB 20Z 5100 [protected] [protected]@HOTMAIL.COM I have been facing starting problem ever since my car had injector failure, for more than 3 months and I have made upteen amount of complaints to ESSENN Automotive Pvt Ltd Kurseong Rice Mill Compound Burdwan Road Siliguri - 734001 West Bengal They have told me that the car requires software update, but the said soft is sometimes coming...

I bought a new vento highline just 4 to 5 months ago and after 4 5 days my ac is not working propoerly.there is some.manufacturing defect in my car And i took my car to service station which is lally motors ludhiana they are.not at all able.to resolve my issue and say ac is absolutely fine which is not I Want my car to.be replaced as it is brand new and such defect is not tolerable.If i dont get any answer to my complaints i would like to.go...

Dear sir I own a vento highline whose no is PB 08 BZ 1994. I m from Ludhiana. There is some noise coming from my suspension. I take the car to Vw showroom lally motors ludhiana.They checked my car and said some parts have to be changed but they are not covered under extended warranty .We have two ventos in our family. I think no one can give best service like VW but sir this time I m very much dissatisfied with Vw. Sir I have opted for...

I was went to valkswagen service center at ujala circle ahmedabad on 5th november 2014 for purchase a VENTO CAR COVER. When i asked to Miss. JIMMY for that car cover she replyed me u have wait for half hour and gave me nagitive response. After some time again asked her nd still she not gave me positive response and misbehaved with me. Extremely disappointed and dissatisfied on how this situation is being handled by employees at Volkswagen......

I own a Volkswagen Polo Diesel Comfort line Car ( Reg. No KL-7 BP 6555) since Oct 2010, Following a minor accident which damaged the boot tail lamp and causing a slight dent on the boot . I approached the Volkswagen service centre following the accident within the stipulated 7 days from the date of accident in order to access the insurance claim to repair the car. Customer care Executive then advised me to enroll for the 4 th year annual...

This regarding my car which I have given for service dated 27th Oct 2014 the sales person Mr dipesh kapte told me that I will get my car done by Friday Yesterday I called him he told me that your car is ready and I will get delivery by Saturday afternoon since morning I m calling him he is not picking up my phone I called on landline no also to speak with the Sr manager Mr amit but the receptionist is not transferring the call to him...

I PURCHASED VENTO BASE MODE IN LAST YEAR 2013 ON THE EVE OF JANASTHAMI FROM SIRSA DEALER.THE REPRESENTATIVE (ASHWIN) OFFER EXCHANGE BONUS OF RS 20000 FOR MY OLD ZEN IF I SALES SO.AS HE OFFERED I DID.HE DEMANDED COPY OF RC.THE TIME AFTER PURCHASE FOR SUBMITTING IS 30 DAYS.HE PRESSURISED ME TO SALE AND TO PURCHASE THE CAR AND HE GUARNTEE THAT AS PER THE CONDITIONS HE WILL BENEFIT ME.BT WHEN I SUBMITTED THE RC HE DENIED BY SAYING THAT COMPANY...

31st October 2014 To M/S M/S Sir, I used to own a Volkswagen(POLO) car, when I was in UK in 1982-85and shipped it across to to India and used it untill 1990.Expecting similar performance and service, I purchased Volkswagen Passat. in 2013 Car was delivered to me at Rajahmundry by a dealer PPS motors in Hyderabad. I sent my car for first 'Service' to the Volkswagen Service Center at Rajahmundry on 15th September 2014. They...

Since I have bought Jetta 2.0 diesel AT in november 2011, the car's rear diver side door opens at high speeds in about a 300 KM journey. I have sent my car several times to the nearest service station which is 300 Km away, several times. But every time, the service station seemingly resolves the issue but it still persists. Buying an 8 air bag car for extra safety is useless if the car doors open on high speeds. I have also written to your...

Dear Sir/Madam, On 21st Oct 2014, when i was moving my car to the office from home it hit a stone in the bottom and when i got a Oil symbol glow i immediately pulled my car to the parking lot and on contact with your road side assistance team they advised me to tow the vehicle to the service station, As i Had to rush to the office i did the same next day, there was about 2 plus litre of oil leakage in the bottom when i was removing the...

I have purchase my car 2011 (TN37 BU 1789 ) polo trend line diesel at coimbatore .during rainy season I find difficult to drive the car because of fogging when i approached the service person, he advised me to adjust the air ventilator Button .but fogging happens very often that i unable to concentrate on driving .i can not be going on adjusting the A/C and ventilator often . Please suggest how to solve the issue ....

I am apoorv yadav and i own a volkswagen cross polo.i had my car serviced at ghaziabad ( uttarpradesh)service center .First of all them all are unprofessional people, with no manner to talk to there customers.My car spoiler and ac motor was Broken.I told them to fix it, they said they are not having this part right now.i asked them where should i find it.They said no where else.They said to bring in 5-7days.It is now 20 days and i hear nothing...

I OWN A AUTOMATIC PASSAT HIGHLINE FROM THE TIME I HAVE BOUGHT THE VEHICLE RADAITOR LEAKAGE ISSUE WAS THERE THEY HAVE CHANGED THE RADIAATOR THRICE NOW NEW ISSUE HAS STARTED ALL THE LIGHTS IN THE INSTRUMENT CLUSTER SUDDENLY GLOWS ON AND STARTS BEEPING AND NONE OF THE FUNCTIONS WORK LIKE REVERSE CAM, PARK ASSIT, EPS, ANTISKID, ABS, POWER STEERING, AUTO ON OFF BLUEMOTION ONLY STEREO ENGINE AND BRAKES WORK IT HAS RUN ONLY 17000 KMS IT IS ONLY...

I had purchased a VW Passat from ETA Star Western Auto, the official Chennai dealer for VolksWagon, in July 2009. From the very first week, we noticed a yellow light flashing on the dashboard (the "check engine" sign). Ever since then, the car has been going for regular visits to the service center to rectify this issue. The car had spend more time at the service center than on the roads! The issue yet remained unidentified or unresolved...

I had purchased a VW Passat from ETA Star Western Auto, the official Chennai dealer for VolksWagon, in July 2009. From the very first week, we noticed a yellow light flashing on the dashboard (the "check engine" sign). Ever since then, the car has been going for regular visits to the service center to rectify this issue. The car had spend more time at the service center than on the roads! The issue yet remained unidentified or unresolved...

Good day all, Vehicle Registration number KA –12MC-4488. This is the third time i am facing this problem, and it's annoying. The first time i had a failed injector was in Kerala, we were towed by flatbed to the Kannur VW service center. They said the reason for the failed injector was adultrated fuel, and the same was changed on warranty. I was with my Mother and my brother on the road for nearly 4 hours until the Flat bed truck arrived,...

I have purchased a Volkswagen Polo in Oct2013 in Guwahati from the authorised dealer under a scheme named Fully Loaded which says : 1) 3 years of Road Side Assistance 2) 3 years of Insurance 3) 3 years maintainance free 4) Warranty of 3 years, i.e extended warranty And now when its time for me to avail the scheme benefits they are not providing me and backing out from it....