Volkswagen India Complaints & Reviews

To Whom it may concern Respected Sir, This is to inform you that I’m an owner of Volkswagen JETTA 2.0 HIGHLINE TDI with registration number WB-74D-1819 and VIN no. WVWM13165EA550430 bought on the day of 12th February 2014 from ESSENN AUTOMOTIVE PVT. LTD. SILIGURI and have sent my vehicle for 1st servicing on 10th December 2014 when it was about to be 15000 kilometres(14, 373 at the time of service), service advisor Mr. Mithun Ghosh...

I have purchased vento from Pune B.U.Bhandari in March/April-2011. Since that I have fased overheating issue for my Vento. Now this is 03rd time Vento is parked in workshop to deal with issue and it is instructed to open Cylinder Heads. Very much disappointed with care and service. Can anyone from Volks wagen assure on service and exact problem and corrections we are taking?...

Volkswagen Jetta Comfort line Car Turn Out To Be Nightmare Sad story of my new car, I bought it in November 2014 & I realize that big names come with bad product also, but now it’s too late for everything. This is my humble efforts to save other people’s money that might be planning to buy the same . Car is life threatening form day one I parches from Global Galleries (Thane) INDIA, till today no one able to solve this manufacturing...

Raw issue:
Vehicle went to service on 30th Jan. 2015
Service Executive
identifies at first sight the lock bracket broken [ This is to support radiator and is located at the
gateway to the vehicle i.e. on the very front of the car and very prone to face
first the uneven/ rural designed breaker/ deep pits usually found on our roads
be it city or rural areas]

AC fan motor gets
stuck...

I have Volkswagen Polo Tradeline model. problem is that poor service and missing parts do not return easily. Workers opens engine easily but not assembled, they said that we are not able to assembled. My car was in running conditions after runned 65 km sounds coming from Engine like kat kat kat kat and we stop the car we toe to the showroom, thye give the reason that this is oil problem but we changed the oil before 900 km then how oil...

I owed Polo. Residing 100 km.far from Vidyut Motors visited showroom for some problem regarding bracket of air filter and central AC blowers The concern service person repairs the same but on next day the problem of AC blowers occurs and after few days other one occurs I am very disappointed about the service....

I am very disappointed with Volkswagen service & approach of the customer care manager at dealer in Ahmedabad(Automark). I purchase vento highline in 2012 July & having registration number GJ18-BA-6175. First thing within span of 2.5 year car is giving problem in second Gear & AC system. I have register complain on 27th Jan & ask Volkswagen company number but customer care has provide dealer number & they arrange appointment...

hello sir/ma'am, This is Mr.Sanjay Jalgaonkar owner of Volkswagen polo comfort line diesel plus, COLOUR : D.black, CHASSIS NUMBER : wvwk12609DT021717, ENGINE NUMBER : CFW325902, HYPOTHECATION : VW FINANCE. THE CAR BOOKING WAS BEEN DONE ON 13TH DECEMBER 2012 AND THE DELIVERY OF THE CAR WAS BEEN GIVEN ON 15TH FEBUARY 2013 ACCORDING TO ME THE EXTENSION WARRANTY TO BE RENEWED WAS BEFORE 15TH FEBUARY 2015 AND I HAD BEEN TO THE VOLKSWAGEN WORKSHOP...

Dear All, iam owning a volkswagen vento TD car. My place is Karur, TamilNadu. My cars rear bumber get damaged two days earlier and i approached your dealer in Trichy " Susee Automative privtate Ltd " for replacement of my rear bumber. I had bought the car from the same dealer. But they said we are not having rear bumber with us. when i asked them when can i get it, they said the company provides me only certain spare parts and in that bumber...

Hi, I purchased a volkswagen polo from Gurgaon(Haryana). My car got damaged due to some miss happening & need to get changed the change the from bumper. Now from 13th Jan till i am waiting for getting the bumper changed. But still i am getting excused that it's out of stock. Is it the way that people should start avoiding of purchasing volkswagen, due to unavailability of spare parts?? Is it the way that people will start suing...

Dear Sir, i brought one Volkswagen Vento Highline from Trivandrum showroom. i have some complaints about tyres. With in one year 2 to 3 running time tyre have some big fracture and i will replace new tyre then also the same complaint repeat for another tyres.The tyre company name is (Appola)...

Sir I am the owner of vento 2011 model my vehicle number is UP 32 DQ 3655. My vehicle broke down midway last year in april. The car was taken to the service centre Viraj distributors in lucknow after making me visit the centre for 8 to 9 times for 2 months the gave me the car quoting some injector problem and replacing one injector under good will warranty as my car had run approx 8000kms only. Again after two months the same problem cropped...

Dear sir, I am having your volkswagon Polo Car top Model . i am facing a problem regarding check engine & heater sign is blinking on meter. This problem is coming from One and half year and till now. After dropping my car to your different volkswagon workshop in different cities which are:- karnal, chandigarh, Jaipur, Panchkula, hissar, rohtak, panipat. For seven or Eight days in each workshop but there is no permanent solution.so...

To, The Manager, Volkswagen Workshop, Sub: Car Service not done properly. Sir, This is regarding my Volkswagen Polo Highline SR Model... Vehicle Number: MH 43 AN 1620... There is so much of rattling sound... As well as sound from all the four door panels. After repeated reminders... And as told by your staff that as there is mounting sound, so they have replaced it... But no it has just been lubricated And told me it has...

I am a very disappointed customer of Jetta car which was purchased from Swami Motors, Chandigarh in 2013. On 5th Jan, 2015, my car's Electronic Control System broke down during my road trip from Agra to Chandigarh. Please note that Electronic Control System is heart of a car and it did not even survive 2 years of running. I was forced to leave the car with Volkswagen Noida service station at A-18, Sector 6, Noida under their GM Sumit. During...

I have Volkswagen Polo Tradeline model. problem is that poor service and missing parts do not return easily. Workers opens engine easily but not assembled, they said that we are not able to assembled. My car was in running conditions after runned 65 km sounds coming from Engine like kat kat kat kat and we stop the car we toe to the showroom, thye give the reason that this is oil problem but we changed the oil before 900 km then how oil...

Dear Team This is something that is really disheartening that your staff is not at all co-operative and this kind of customer sevice is really pathetic. The incident is that i booked an appointment for the engine light sign at my display and it took 30 minutes for you to get me connected to the service advisor. he said you may leave and we will dop you to the mall which is 2 kms away on company vehicle. the receptionist said sir the vehicle...

I booked my car in october 2012, drove 15000 kms almoat in three months. In my first service i was asked to get my brake pads changed. After the first service there was some kind of noice while driving the car. Made a complaint but they said it is gonna decrease after u drive it for sometime. Till my second service the noise remained same and again they asked me to get pads changed . I mean how is it possible. How can somebody destroy those...

Hi, i m the owner for rj 14 cr 9500 polo. I m fed up with the service facility of jaipur service station of volkswagen .I booked my car in october 2012, drove 15000 kms almoat in three months. In my first service i was asked to get my brake pads changed. After the first service there was some kind of noice while driving the car. Made a complaint but they said it is gonna decrease after u drive it for sometime. Till my second service the noise...

Hi, I am crushing myself for buying your 2 cars in just gap of 5 months; 1st Vento ( MH.12.LD. 3001) & 2nd Polo ( MH.12.LP 3793). Reasons : 1. Worst customer care help line : you call them they will ask you questions and finally say that your car is out of road side assistance as its more than 2 years… How can you have a system where a 4 months car is shown as 2 year old. The time for help is more than 45 minutes for main...