Volkswagen India Complaints & Reviews

I had given my car for 4th Paid Serivce @ Autobahn Automotive Pvt. Ltd.Off LBS Marg, Kamani Kurla (W) on 9th January 2015 Apart from the regular service, I have requested the service guy to check the following. A. Front Door was not getting locked with the key B. There was a sound while breaking C. Wheel Alignment I have been told that, they will provide me the estimate in sometime before starting any work. Finally estimate reached...

Polo is with Atrica Automobiles, Noida Service centre for more than a month and on every call, its been reverted that we are not able to provide service cause there is non availability of Drivers Airbag. This keeps on repeating for past 1 month. The service of Volkswagen within India is terrible and not to be trusted. I have already logged a complain with the Customer Care but still there is no response from them regarding the status of my...

Hi, I bought a polo in march 2014 . The car was fine till it ran 2600 kms . Then it started having Orange warning (EPC & CATALYST CONTROLLER) signals with regular case of de- acceleration. The car rpm suddenly stops going over 1000. I went to your service center here in Kottayam . They said the problem was solved . It didn't happen for another 100 km. then again it started to light up . I again had to give the car for a period of over...

Hi, Chetan from Aurangabad Maharashtra. I was plaining to buy POLO Comfortline Petrol white in December 2014. We visited the showroom and car was not available. executive told us we will call once it's available. I got call in January first week, that car is available with old price. and this price will be applicable till 10 Jan. After that I used to get call from Executive regarding the same. On 10th When went to showroom for booking,...

Fortunately I am alive and would initially like to wish you all a very Happy and a Prosperous New Year 2015...! Volkswagen a German automobile and biggest automaker in both Germany and Europe, the faith I had in Volkswagen is all gone, after the incident happened on last 29th Dec 2014. My Volkswagen Vento Reg. No.: MH15EB5807 VIN: WVWK13603ET032509 Model: Vento 1.6 CR MT Comfortline, servicing done on 23rd Dec 2014 as said by the advisor...

very poor service they charged heavy labour charge around 4900 for first service i thought that they charged high labour charge for giving salary to the service people . so distributor not all spend even a single money for running the service section i mean salary for service engineer ....

I have complained about the vehicle AC, Flywheel, Engine sound, suspension several times during warranty period and the service people simply done some adjustment repairs to the vehicle. I have sent several emails to the customer care email but the response is finished by simply giving the workshop managers number. After warranty now I got a list of parts to be replaced as following. Multi clutch Assemby 1 Rs.32100/- Fly wheel assembly...

Dear Sir, I wanted to purchase Polo comfort line 1.2l petrol car from your subject dealer, I took test drive and negotiated for the price on 22/12/2014.with Sr.Sales Consultant Mr. Ranjeet Singh Jurel.When I went to take the car on 23/12/2014 with D.D. as desired by dealer.Mr.ranjeet sold that car to somebody else.The dealing of your representative is creating bad name of VOLKSWAGEN.Kindly look in to the matter and resolve the problem.Thanking...

Hi All, I was travelled from hyderabad to ongole(380 KM) 2 weeks back and after reaching ongole my car stopped suddenly and road side assistance took my car to nearest showroom i.e Guntur by checking my car they said diesel problem after 3 days again they said injectors problem and now they are saying Rayl and diesel filters problem, It's almost 1 and 1/2 week completed but they didn't get my car back. Also my car is in warranty period...

hello sir/mam, i have purchased jetta automark automobile in ahmedabad.there were noisiong all doors on rough road. The severvice ceter managers could not solution about my problem. it had big problem of my car. there was very bad noise in my car. So you have take the solution of my car. contect: [protected]@yahoo.in...

Respective sir, this is Dharmendra from Ahmedabad. Purchased a vento car from a local dealer parklane cars pvt ltd. dated 11/04/13. car. no. GJ 01 RB 3637. chassis no. WVWC13609DT047888. ENGINE NO. CLN235220. COLOUR BLUE, IN THE NAME OF DIPALI DHARMENDRA MANDALIA The problem is I am suffuring from heavy smoke comes out from a silencer since last 2 months. i have given to his work shop on 28/12/14. for last 4-5 days they could not find...

I was sold a Motor Insurance policy from National Insurance for my Volkswagen Polo in early September 2014 by your colleague Ms. Yasmeen. I have not yet received my Insurance copy despite the fact that I have been regularly following up with Ms. Pooja (Mobile No. +91 [protected]) since September end. After many follow-ups with Yasmeen and Pooja I had come to realize that Yasmeen had mentioned wrong address in the insurance records despite...

Dear Sir/Madam I am owning volkswagon polo Nov. 2011 model no. HR 16k 7709. car get serviced 2 months before at Viraj aotomobiles noida at that time left side axle boot found weared and i told them to get changed but the part was not available i ask them to order it and they ordered but the receieved ordered part was defective (metal part & rubber part separate) & viraj automobile service advisor Mr. sushil told me that to visit...

Respected Sir, I am writing this to express my worst experience I had with EVM Volkswagen showroom, Kottayam. It is regarding my car, VW POLO (KL 23 H 88). My Car's first service was on 26th March 2014. I did not face any issues with the first service. I am quite happy & consent. From hereforth, kindly take note of the following points: My grievances started on 15 July 2014 (Repair Order Number SO142204, Invoice Number KSB1402655)....

This is for your information that I have a great opinion on German made vehicle so I opted to go for Volkswagen Polo. As my decision is right the car performance is far better than I thought. And on 25th November 2014 I travelled from Thindivanam ( Place in Tamil Nadu, India) to Pondicherry ( Place in Tamil Nadu, India) unfortunately I met with an accident and thanks to God Almighty and Volkswagen that nothing happened to me. With the...

My name is Sumanth C G, I have bought VW polo just a week back and 2 days earlier to that i got it checked from VW authorised service centre Elite motors in electronic city, Bangalore. And the report said all is fine except for link rod issue which can be fixed in about 5000 kms. And I bought the car trusting the service centre, but jus 2 days since I bought the car there was engine check light on, I took it to the service centre back they...

Date: 26/12/2014 VOLKSWAGEN’S DEFECTIVE PARTS AND IRRESPONSIBLE SERVICE STAFF. Sir, This is to bring to your kind notice that a purchase of Volkswagen Polo High-line [UP85AH9090] in October 2012 has been made from MGRS Automotives Pvt. Ltd., Agra and I am not at all satisfied with claimed "German engineering and technology" of the said brand/vehicle as far as after sell service/parts and their durability is concerned. Brief...

Dear Sir, I am having Polo trendline (June 2013) and the Vehicle No is- DL-8C-Y-1792. The details of my experiences are here under, 1. I bought it on 3/06/2013 and on way home I noticed that the vehicle was turning left, I called them and they said it is a German car and it is its speciality, so that driver may not sleep and has to constantly correct the course of the car just like dead man's vigilance device in trains. 2. The a/c of...

Hi I have a polo high line petrol car bearing registration number KL02AQ7277.I bought this car from Kollam(Kerala)dealer in November 2013.The finance is from Volkswagen and when I bought this car they promised me 3 years free maintenance.Three days back I gave the car for first service.The car was ready the same day, when my driver went there for getting the car they asked him to pay Rs 8000 as the charges.Now they are saying the car is...

Yesterday my wife dropped her car for 15000kms service at Apple Auto Pvt Ltd, Bangalore], since the vehicle had some bumper damage and probable intercooler damage[as mentioned by the service advisor] i asked for the possibility of insurance coverage. It was told that it will take 7days for repair if we go with insurance, when asked why such long it was told this the time required. When again questioned my other brand vehicle claim does not...