Volkswagen India Complaints & Reviews

Polo 1.2 TDI COMFORTLINE has been purchaged in the year of 2012 October having Engine No.CFW 265727, Chassis Number WVWD12600CT041779 and registration no. MP20 CD 2981. Just after 6 month pickup problem arise, therefore I have assured that the engine would be changed. Thus for the time being could be removed but all of Sudden A/C. Of the Vehicle Stopped, then again visited to the service centre situated at Behead Ghan By pass Frontera Toyota...

My car was sent to the said dealer for necessary repairing as engine was not starting, supposedly for water content in the fuel. I paid Rs 256086/- on[protected]the full amount) to take delivery of my vehicle. The dealer told me that they have replaced high pressure pump, low pressure pumps, 4 nos injectors, common rail etc. After one week of taking delivery of my repaired car, I started facing the same problem again in starting the vehicle....

Dear Sir/ Madam My Vehicle Registration # OR 02 BX 9276, of which complaint was registered with dealer Bharat Motors Bhubaneswar, Orissa on 19th Sept 2014, when the vehicle was stranded in middle of the road, with lot of vibration and Coil lamp indicating Amber color. I called up dealer service person the service was prompt for taking the vehicle to the workshop. My vehicle is registered on 22nd May 2012 and it is completed 2 years. It...

My Vento Diesel(PB13AB8331) still under warranty and driven 30000km malfunctioned in gear shift . Gear shifting sometimes struck and doesn't shift from 4 to 5th gear. Now when on 6th September 2014, I visited the Swami Auto service center at Chandigarh and reported the problem, the service advisor told that gear shifter adjustment has been done, but after 4-5 days the problem was back with same feature of irregular gear struck. Since the...

Dear Sir, Greetings of the day !! This is to bring to your notice about VW car service . VW has very bad service team, they never reply to your call . Very bad communication among them for example my service was scheduled on 16th of this month and I got a massage from them on 17th . every time you call operator will never pick up your call or they will take your name and never call back . spare parts are not available for...

This complaint is regarding poor service provided by the dealers in Calicut, ( Phoenix Volkswagen ) I booked a polo highline paying 5000 rupees advance, they promised the car will be deliverd in 3 days, now they are telling that the car was booked by someone else, and to wait, they are not sure how long too, Very disappointed with the sevice, Iam going to cancel the booking, I would suggest them the to improvise and improve their service....

Hi, I am writing with deep disappointment with the Customer services I have received at VolksWagen Sales and Service Centre at Faridabad (Metropolitan). I have a VolksWagen Polo - Trendline which I bought in Sep' 2011 (Registration Number - HR51-AP-1214). From the very first year, I have been facing severe issues with the Air Conditioning. I have visited the service Centre multiple times in the last 3 years (at least 2-4 times every...

I bought Vento - Highline in July 2014. 2 days back, the battery sign in the dashboard turned red and soon ABS sign and electronic steering sign turned yellow. I called 24x7 roadside assistance - they said that they will come only if the car has stopped working!! The car was bought from Shaman, Prabhadevi, Mumbai. I have been asking the dealer to arrange car pick-up and repair. It has been 2 days. No one from VW has yet attended to it. Feedback: -...

Volkswagen Polo Car, with Registered no: AP28CL3001, taken in Dec-2013, From HimayatNagar, Hyderrabad, I was happy and proud initially for being the owner of a prestigious car like POLO, recently I started facing the problem in y power steering. which is Getting Struck regularly on and off., Last One Month Back I gave my car Given For A Full Service And Checked Thoroughly at Your service centre/workshop at kondapur-with your Computer And...

Hi, I had purchased VW Vento Diesel from EVM Cochin on Feb 29th 2012. Along with the purchase I had also taken an Extended Warranty for 2 years. Currently my vehicle ( Chasis No: WVWK11605CTO13302) has shown complaint with regard to Injector and it has been given for service at Thrissur VW dealer (Phoenix Cars India Pvt Ltd ). From Thrissur VW dealer it was informed me that, my Extended Warranty has been cancelled on July 2013. And due...

Hi, I had given my Polo (high line ), diesel for repairs and servicing around 17th of August 2014 at Volkswagen GOA service station . I was assured that my vehicle would be delivered to me within 3 weeks. However my vehicle has not yet been delivered and they are unable to give me a delivery date, when I asked them the reason they say they don't have the enough resource for the job . This is the most ridiculous reason to expect from a brand...

Hi, I gave my Volkswagen Polo 1.2 Comfort Line for service yesterday on 14 Sep 14. I parked the car at the gate & the serviceman parked the same in front of me. I went in to wait in the customer lounge. The person preparing the job card came to intimate me that their online server was not working & we had to do manual entry for preparation of job card. As soon as I went near my car I as a dent on the right driver door....

Hi, I have purchased a Vento (MH43 AN 8318) from your showroom in Navi Mumbai in January 2014. As per your maintenance requirements, I had fixed an appointment with your Navi Mumbai service center for the 6 months free check up on 25th june 14 I therefore wish to share with you my first experience at your service center 1) at the time of fixing an appointment I had inquired about the time it would require for the check-up to complete 2)...

My Name is Shankar Mishra. On Aug 10th 2014 I made the booking for the new Vw polo 2014 model for the night blue color. I made a down payment of INR 5, 00, 000/-. At the time of the booking the deal (global gallarie motors Thane- Mumbai) they made the commitment to give me the night blue color. After 10 days of booking, they called me and said that sir the night blue color will need more time, I waited till date, sept 12th today and again...

Search your complaints database from Hornigold.[protected]@gmail.com. It must be dated somewhere in May, 2014. It is a complaint lodged by me to you regarding the poor service offered by ABRA MOTORS, CHENNAI. The problem is yet to be fixed by ABRA MOTORS. I have become tired of calling their SERVICE DEPARTMENT and their CUSTOMER CARE. My car number is TN-07-BL-4827.. Your department did not even acknowledge the receipt of my complaint. Let...

Cars reg num DL 8CY 1385...vento...i aman bhatia resident of delhi wants to complaint about the workshop in jahangirpuri delhi i gave my car after accident in month of feb 2014 and i got my car back after 4 long months and even after repairing job done till date i have complaints iN my car and i am a frequent visitor of your workshop. All the Wires were left untapped there is a risk of short circuit and right fender was changed and still...

My name is Sheetal Kumar Kamboj. I am customer of vw group since november 2013, i had purchased a vw polo (HR 51AX 7920) form Broadway Autoworld Pvt Ltd. 15/2, Near-Sector-29, Mathura Road West, Faridabad, i was facing a problem of steer shivering with noise earlier i thought the noise coming is because of suspension disorder, so told about it to my service advisor (Mr.Sanjeevan) before my first monitoring the car meter reading was around...

It was in Feb. 2012 that we bought your Vento Sedan car ( Invoice No. VSI110705 Dt. 23 / 02 / 2012 from World Class Automobiles Pvt. Ltd. / New Delhi ) and here by request you to kindly Replace this piece with a brand new one and help us out . From Day One, i have been having a problem with this car : 1) Dly. promised at 16 hrs .on 17th Feb. but we when the car did not reach the show room until 19 Hrs we were told that it was stuck...

I bought the new polo highline and it was delivered to me without the cigarette lighter and the removable cup type ashtray. When i inquired about the same to the sales person at Volkswagen Nagpur, he said that those features are not provided in the new polo even though the car delivered a week prior to mine has the same. Also, the sales manager is extremely arrogant and does not speak to the customers politely. She is so rude that you will...

I have owned a POLO comfortline car (petrol) Reg. no.- RJ 14 CM[protected] Model) This is to complaint you about the improper Car services from your Jaipur Workshop. My car service is in AMC with an advantage of free first three services, considering that my car service was due on 22nd Aug, 2014. To avail that free service I have called your service center on 20th August, 2014(@ 12.39 pm on [protected]). But due to overbooking of other...