Volkswagen India Complaints & Reviews

Hi Mr. Ashoka, I am extremely disappointed by the VW sales and service team in delivering the new car on time. They are not respecting customer concern they are making customer scape goat for all their communication gap and service gaps. Finally there is a delay in car delivery. The car was suppose to be delivered on 7th November however they delayed the whole process due to their internal communication and process gap and now they are forcing...

My car No. up38 6345 not started on 29th Sep. 2013 at my home town Sambhal which lifted on 30th Sep. 2013 Sambhal to moradabad at your service center Workshop & showroom at Moradabad, who inform me that the EGR system and self damaged, but your service center not repair my car and say you should pay Rs. 20, 000/- for repair, and staff also misbehave with me. we make my complaint to Mr. Suraj at 2:00 PM from your showroom but he did not...

Dear Sir/Madam,

We have purchased Volkswagen Polo Trend-line Petrol car on 16-Sep-2011 at ATR CARS Nellore. In the month of July 2013, I wanted to purchase extended warranty and I approached Volkswagen Gachibowli, Hyderabad to purchase extended warranty and to my surprise I was told that my date of purchased is entered in the system as some date in March, 2011. Since the date of purchase crossed 2 years, the dealership refused...

This is to report worst experience i had with volkswagon delearship in kottayam Kerala.I have approached them for an issue happening with tyres. Front tyres has become totally worn out in 9000km. Also the legs of both front and back tyres are having cracks all around. There could be a problem either with Tyres or with the suspension. In either case this was not what i was expecting from Volks Wagon. I have decided to buy Volks Wagon car hearing...

I came across a quote that says 'The cars we drive says a lot about us'. When you drive a Mercedes-Benz you know karma and everything good is on your side. Being an avid car enthusiast, I felt I should take my love for cars to another level and broaden my taste and garage a little bit by buying another car. Moment of bliss, isn't it? Dream come true you'd say. I felt no different. But what are the odds that there is someone...

Hilarious! Volkswagen India. Phoenix Cars Calicut have no plan to fix my car's problem. I think they loved my car very much that's why they are still keeping my car in their garage for the last one month Exhausting, Frustrated Hell With your service VW File N: 233575...

I approached volkswagen downtown mumbai, shaman cars pvt ltd on 11th october, 2013, to avail of my annual service facility and also get my windscreen replaced. On approaching them, i was told my service is yet not due and hence i must get the car servicing done only on / post the due date.

I agreed and gave them my car only to get the following corrected:
1. Windscreen replaced, since it had a crack
2. Paint...

Sir, it is been observed that stepny wheel/spare wheel is smaller than other wheels, technically it is
serious, but while selling the product it is not been told to us. Now please do some thing to remove this problem.

The rim of all the wheels is very weak, in small ditches falls, then it bends, it has occurred about four times,

please look into matter as soon as possible...your customer care is unable...

Respected Sir/Madam, I am Dr.M.Prabakaran, I own a Volkswagen Jetta, which was bought in May 2013. On 12/10/2013, while driving on National Highway 7, my car's left front tyre got punctured and on inspection, the alloy wheel was bent. For which, I contacted VW Trichy on 13/10/2013, they responded saying that it will take 15 days for getting a new alloy wheel for Rs 28, 500 only. Then immediately, I contacted VW Puducherry on 13/10/2013...

UK 04 M 8076 since I have bought the car, there is a complaint of the glasses (both side and front glass) becoming foggy when the ac is switched on, specially in the rainy season. The fog comes from inside and is not removed by moving wipers or directing the fan blow towards the glasses. It causes a lot of trouble to drive the car. I have complained against it in Viraj Motors Kanpur Pvt. Ltd., but they could not detect the flaw and assured...

This is in accordance to the incident which occurred at The Volkswagen Tornado Workshop, Andheri (E), Mumbai, India. I own a Polo 1.6 bearing a registration no. MH 02 CB 5784 which I regularly service at the above mentioned workshop. I have been sending the car for even the minutest noise in the cabin in relation to the dashboard or the mountings. This time there was a repeat complaint of an in cabin noise of the dashboard and as the...

From S.M. MORATHALA THANGAL S/o Sayyid Hussain Thangal SHIHAB MANZIL TIRURKKAD (PO) MALAPPURAM DISTRICT KERALA PIN: 679351 Mobile No. [protected] To VOLKSWAGEN INDIA LIMITED PUNE Sir, After coming to know about the excellent performance of VOLKSWAGEN cars I decided to purchase a VOLKSWAGEN car. Brand new VOLKSWAGEN cars are comparatively new to this land. I visited your dealer in Thrissur town (in Kerala) M/s. PHOENIX...

i have taken car in feb 13.On 23/09/2013 without any accident or any other reason my front wheel 4 inch broken. Aurangabad workshop is agreed on my concern but as per them company is not agreed on manufacturing defect hence nor repl acing the part under warranty. i ask them to prove it to me that its external damage but they are not responding. My reg no - MH20 CP 4500 Model - Vento TDI Regards Vivek Mehendale [protected]...

I have bought a Polo 1.2 highline petrol from EVM Passenger Cars India Ltd, Trivandrum on 25.06.2013 vide Invoice No.VW1314/0186 under SBT Trivandrum hypotication. I am working at UAE and on 18th of Sep 2013 visited home town to attend a function at Madurai (T N). I have used my car for my travel.
On my way to Madurai the Vehicle have some noise from front side and my driver checked the wheel. Both the front wheels were weared more...

I purchased Vento Car in Feb 2011 in Hyderabad AP09CJ1202, as they claim the car is not giving mileage, it is not giving more than 12 km even on highways. I waited for First service, but no change in mileage. On 20.09.2013 I have taken delivery after second service from Secunderabad along with some claim. But their service is so bad my car paint has become shabby. Today I have taken the car to the service station to get it brushed so that...

i owened a polo diesal top model in may 2013.AC of car not working blowers sometimes not works.wheels and tyres are very poor quality which causes damages of car.now company says oil pump is also damaged by rough driving.I want to ask if i drive roughly then how car makes milage of 22 to 25 kmpl per ltrs.please help me to sort out these things I m mently harresed by these thing because i invest my all savins to buy this car.My car registration...

I brought a brand new 2013 Volkswagen vento tdi highline a month ago and am suffering an issue with the headlamps since the day I received the car. If the headlamps are switched on when it rains, vapour goes inside the headlamps, fog lamps and the side indicators located on the front fendors. After arguing with the Trivandrum VW service, they told its a normal procedure which occurs due to breather holes present inside the headlight assembly...

My car was brought to the worshop on 31stAug for Accessory fitting. During that time it was noticed that the MI light on the cluster is constantly glowing. So the car was given for servicing after accessory fitting. Late evening I was told that the scanning was showing “check the wiring”. Since it was late evening he advised me to bring the car back on 3rd Sept when it would be taken up for servicing. Accordingly the car was given for...

Here is my case with Volkswagen team, wherein I purchased Polo 1.2 Petrol Trendline and I have started facing issues with the car within 14 months of purchase. Below is what happens when I visited to the workshop on 26th August as I had issue with the catalytic convertor alarm which started showing on the meter area. I received below email from CR Manager after I gave my feedback to the Volkswagen service check call on 28th August:- Dear...

Background
I had purchased Volkswagen Vento Highline in the month of SEP 2010 thinking that I was buying one of the best quality product from Germany on the contrary I have been constantly facing quality issues in the vehicle .
Alloys
In last 2 years 11 months all the 4 alloys of the car got bent.
First 3 alloys got bent in the month of April 2012 and fourth one in Sep 2013
The cost of one alloy is INR...