Volkswagen India Complaints & Reviews

Hi, This is Suresh B from Hyderabad. I purchased VW Polo Highline in feb 2013 and I have complaints all the time regarding oil leakage. Inititially it happened in sep2013 and I gave my car to them to get it done . They said its oil sump damage and replaced it and charged 28k. Again i have seen the same prob recently in May 2014 and asked them to see waz happening. They said they wil deliver it in a day or 2 by rectifying it. But they...

Name: Manish Shukla City: Pune Vehicle: Volkswagen Polo, Trendline, 1.2 Petrol Vehicle Registration Number: MH 14 DX 1261 Complain against Service Center: BU Bhandari, Wakad Workshop, Mumbai Bangalore Highway, Pune, MH Pathethic commitements & no professionalism, I have given my car for servicing at BU Bhandari's Wakad, Pune workshop on 24th May 2014 for servicing & very small repair work, Servicing was done same day, but for...

My vehicle got serviced and delivered on[protected] after driving 10kms from service place it got stopped they told that battery got discharged and while running it will be charged. From[protected] I am continuously pursuing them but today is[protected] till now there is no response . Finally my vehicle is not available with me from[protected]. My service centre is mody service centre, ramanthapur Hyderabad...

HI I own a volkswagon Vento tdi trendline model. On 27 April when after getting my car refuelled (full tank -auto cut off) I noticed that my car was leaking diesel. I stopped the car at petrol pump and called VW to tow vehicle to nearest workshop. That time only Frontier Automobiles, at mohan co-oprative near NTPC turn, was available and the vehicle got towed there. Next morning i visited the workshop and the service manager told me that...

My Vanto was given to ABRA motors as the vehicle was getting heated up very fast and the coolant was getting evaporated very quickly. Som damages were told and the vehicle was given back to us marking as FIXED. Within 2 months the problem recurred and I was told that the newly placed housing is not aligned and since the problem is recurring they would need more days to fix it, retest it, conftrm it, re-retest it and deliver it. So far so...

Dear Sir, My Volkswagen Vento registration no. TN.10 AD 7099 in the year 2011, August is leaving for service at Sundaram Motors Mount Road. During the first service itself I had given a complaint on my AC functioning. On the second service also complaint has been repeated and it was working for six months without any problem. Now again the same problem, that is exhaust gas blowing out through the AC vent Off & On. This phenomenon...

Dear Mr Mahesh Ji, MD I, being the first owner of Polo Comfort line Car Reg.No.UP 78 CF 3656 in Kanpur (bought in January 2011), wish to state about the service support being provided to the customer which has gone bad to worse in the recent past. The recent example is that my ac was not cooling. I went to the service centre in Kanpur (M/s Viraj Motors Kanpur) to rectify the problem. Even after waiting for couple of hours, the service...

Check engine light of my Vento (August 2013) model is always on. We have taken it to the authorised dealer 4 times every time it gets corrected for just 1 day and then again the problem reoccurs. The Registration number is UP14 CA 5670. Kindly look into the matter because I think there is some manufacturing defect in the car. Also it just gives me fuel efficiency of 7 in automatic model. This is much below the average advertised by your company. Kindly...

i had purchased a VW polo trendline petrol variant in april 2011 and has been undergoing regular annual servicing of my vehicle and this calender year 2014, i too had gone for the scheduled servicing on 22.04.2014 against Order no.SO220085/SM/2014, Invoice no.SMSP/14-15/1406, Invoice date : 22/04/2014, Regd.no.AS01AU 1389, VIN : WVWC11603BT040792, Model : Polo Trendline Petrol at SM Autokrafts Private Ltd.(Authorised Dealer Of VW) Railway...

I would like to tell you that my polo car whose registration no is UK06 AA 7980, which I have bought form delhi, at the service center of haldwani dealership for the work of repairing in the back fender on 9 may 2014, I was told to recive my car on the date 12 may 2014, when I came to get my car, then I saw the work done at my car was not of satisfactory level, and the executives have also accepted their mistake, and after that told me to...

Dear sir,

I am having a car polo tdi highline pbo3ae-1879 in bathinda (Pb) purchased from bhagat group.My car is in the service centre for fuel pump to be changed it is in the warranty today
In bathinda city. But they are not having a part at the present time after 07 days they will give the vehicle. Sir, i need the vehicle at urgent basis.

Waiting to an early response.

Regards,
br...

I had given a complain for a break down today 12th April at 10.00 am. It was confirmed to me that i will get a call within 15 - 20 minutes and the service advisor.

No one turned up or even bothered to call me. Finally i called up again with the same answer that they wil revert within 10 minutes.

This happened 4 times. Then i spoke to someone senior and after an hour ie at 2.30 the break down towing van arrived....

I am the owner of Vento (Trendline Diesel) purchased (November-2011) from Broadway Autoworld Pvt. Ltd. Volkswagen-Faridabad (NCR). From the date of purchasing, my car is regularly checked & serviced from the Broadway Autoworld Faridabad. One day i was returning home from my office, my car get automatically stopped down and did not start again. Immidiately i called up a platform truck (for Towing) and sent the car to the same agency Broadway...

I am an owner of Jetta (comfertin) recently purchased[protected]from Phoenix Cars, Pavangad, Calicut, Kerala.Its very disgusting that after purchasing the vehicle .The Company did not enquire about the performance of the vehicle.When I got the vehicle first it had already run 24 kms and interior all seats seal was taken out.Inside the car fully dust and suffocation.Stain is to be seen in all sides of the glasses of the car, after cleaning...

i am based in Agra and bought my car from the dealer here who also runs the service station. My car 2010 model is Jetta. It runs well but asks for too much of servicing after the year of purchase. The problem worsens when the service station keeps the car for more than a week and reasons that the particular spare is out of stock. This issue has not arisen once or twice but 4-5 times in 2 years. The commitment of the people is poor, the...

HEY VOLKSWAGEN!!
i own a Volkswagen vento 2010 highline petrol model . Everything was fine till last Friday when i took my car to service station as its ac was not working . While exploring the problem it was found out that there was a crack in engine head . Which i suppose is the the problem of companies build quality .anyhow there has been a week my car is in service station and the people at Volkswagen are not entertaining my complaint...

I Jortin Mathew, very sad to inform u that my new vento coforline which I recently bought on[protected] had facing critical problems. The car has only driven 1500 km. Firstly a coil like indication and engine indication appeared while driving in yellow colour. This has been occur after a knocking. Later the car having starting problem and missing. I had shown my car in volkswagen service centre kottayam, but the problem not yet rectify and...

I tow my vw polo at toll free number at baroda show room in car fuel pump problem and now service executive tell me that engine satarter problame show u have to pay 12000 extra I have vw warranty so why should I pay for this Replay me as soon as possible please bcoz 12000 amount is now small amount my car number is gj16 bb 9755...

i buy vento comfort line from lally motors jalandhar of white colour 6 days back firstly d car is having a big problem of gear shifting i went there two time but d problem is nor resolved and the body shell is fully covered with dusty particles and the another problem of gear shifting comes to me but they are not listening to any i want u to take strict action against them and listen to our issues also this company is not a good one everytime...

I buy new vento comfort line 6 days back dere is a problem in shifting of gears from d day i buy d car when d car was in d agency i told dm d same thing but in reply i got d ans dat d prob get resolved by shifting two three times but till now my car runs near about 500 kms and d problem is same till now please help me to get out of dis problem by taking immediate action and secondly dere were dots on d body shell too on car they had given...