Volkswagen India Complaints & Reviews

Dear Responsible person,

I am writing this mail as I have exhausted my options with the local dealer and as per their advice. I just took delivery of my car after its service (40000km) and I wish to lodge a formal complaint about the whole experience with your dealer. Let me highlight the following:

Dealer: elite motors pvt ltd, singasandra village, hosur main road, bangalore-560100.

Vehicle number:...

my car polo highline is with volkswagen patiala workshop from 1 March 2014. there was some leakage in high presure fuel pump. today after 17 days they have not received the required spare part. The car is in warranty period. Regd no is CH01AN 6329. really disappointing on VW part. online complaint regd at VW website has done nothing....

In the service centre he told me the vehicle will delivery at 4pm, but i call him back he was telling after one hour i can call back, but after one and half hour i call back he told half an hour i can call back, but now 9pm he was not give me a call or any thing. the problem is small only the fuel cap is not opening. that small problem he as taken one day. i taken the vehicle before six months only in six why the problem has came. there is...

Dear sir, I have purchased a new Volkswagen Polo 1.6 Highline(Petrol) from LANDMARK at Rajkot and details of my car is as below:- REGN NO. :- GJ10BG3600 CHASIS NO :- 11608BTO72232 ENGINE NO :- CLS079068 OWNER'S NAME :- ARVINDBHAI NANJIBHAI ASARI While driving to home on[protected] unfortunately I met with accident and my car was damaged. I have carried my car with the help of recovery Van to PARKLANE MOTORS PVT. LTD. AT Mehsana (Gujarat)...

i own polo since last 1 1/2 year, after around 6000 km the engine foundation started making sound while stopping the engine & in bumpy roads, it was replaced under warranty at 15000 service, now i am closing to 30000 the same issue started again.This was first issue.The second one you might be well known FRAGILE AC vent this is a very common issue for vw polo/vento the bottom portion of the fin is coming out in a large number of cars,...

You are requested you please do enquiry about my car Zeta No. RJ14 CU 1181. I placed may car at your service centre Tanya motor jaipur for service & repair before 20 days but we have not receive satisfaction answer from your service centre. We also call regularly your service center, here I inform you that your service are very much poor regularly my case, please reply us what is the reason in this mater, please go through my complain...

Dear Sir, I N.Anil Kumar AP 01AF 8595 had met with an accident on 12 jan 2014 Later on we moved it to VOLKSWAGEN DECCAN for Service. On 13 Jan 2014, I registered a claim F0366147 for policy no: 32227550. But i am Struggling with Insurance and Service people. Now a great problem with Claims and Technical persons as they are not at all trying to resolve. I talked to volkswagen and insurence dept, I was informed that in no time i shall...

I sent the car in during the warranty period within 6 months of purchase for the AC which was not working. The AC was replaced. Again within the warranty period I faced the same problem and it was checked and repaired. Once again I had the very same problem and it was set right. NOW again I am having a problem with my AC, also a burnt smell is emanating from the AC compartment!!! There seems to be something basically wrong with the AC in...

Sir, I have purchased a vento highline 2011 model from PPS motors secunderabad in nov 2011, and my problems started thereafter .The car was a demo car which was passed off as new and at 10000 kms first service the advisor told me that there are suspension issues the minute i told him that it was a demo car that was sold to me and it has to be rectified under warranty he started saying that he has personally checked the car and there are...

i bought vw vento on jan 2014 .. i planned for finance assistance, when, the dealers convinced me to take v w finance, by taking which my insurance of Rs.41911 is fully free.. so i chose vw finance assistance. but after buying the car i was told to pay Rs.8140 for insurance..i paid that too .. but the worst thing is " i got insurance policy paper from bajaj alliance, which states that " AMOUNT PAID WAS JUST Rs.32056" ..i feel cheated..what...

This is the actual concern submitted to Volkswagen support at OSL Exclusive Budge Budge Workshop, Kolkata.
" Team,

It has been almost 2 year's of my association with Volkswagen and has always been an ardent follower of this German Car Manufacturer. However as it has always been, the German Quality has been more like an Indian car manufacturer when it comes to service and support in India.

I...

We purchased a Polo Comfortline in April 2012. We received a "fancy" manual along with the car, which was like a coffee table book. Book encased in a fancy leather pouch, Glossy pages, printed in Germany & Great to see and feel. However the manual contains details of "high tech" features - NONE OF WHICH ARE INSTALLED IN ANY OF THE INDIAN MODELS. IT IS A TOTAL WASTE OF TIME EVEN OPENING IT, as 90% of the gadgets...

Dear sir,

We have bought a high end POLO vehicle mp04 cl 2127 on 5th may 2013 from Sirani automobiles Pvt Ltd bhopal dealer of Volkswagen.My vehicle got accidented on 22 november 2013 and left front portion got damaged.when my vehicle get inspected on showroom for 3 days they asked me to come to showroom and with proper inspection they told me that it would cost 2.5 lakh to repair the vehicle and from this 1.1 lakh would be...

Respected Sir/MadamI am one of the customers of Volkswagen residing in India owning a Volkswagen beetle with registration no. GJ5 8515.Our company namely Sahiba Limited is one of the biggest textile houses of the country having more than 3000 employees on permanent basis. We own multiple cars of your group which makes us your premium customer(audi, skoda, volkswagen). We own well reputed luxury cars like range rover too. We have around 100+...

1) Huge sound in shock observer since purchasing of CAR. But now service center is asking to replace the shock observer at my cost 2) Decrease in OIL level (about one liter) after first servicing of CAR 3) Burst in Turbo Hose Pipe : Twice in SIX month 4) Car stops on the road while driving. Service center person is saying break down in fuel pump. Replace fuel pump on free of cost as it is under warranty. Then also, Car stops while driving....

I was driving towards Barely(UP) two days back, my car got heated and I stopped the car and wait for 10 mins, again I started the car but it did not start, then I called RSA number of Volkswagen, they toed the car to Barely Volkswagen workshop, Now they are saying my car engine got seized, I purchased the car on 30th Oct 2013 from showroom( Frontier Autoworld Pvt. Ltd. G-1, Vatika City Point, M.G. Road, Gurgaon - 122001 New Delhi & NCR)...

I had complaint many a times but still the problem is not solved.Every time they call from vw and ask me about the problems and i told them everything that my problem is the product.The main problem which i faced is that i changed my abs sensors one after the other.That too my car has run only 30, 000 km, in the second service my bill came almost around 25-30, 000 and even now the abs problem is there and the worst part is last week when...

sir/maam worst car i have ever purchased the same models cars were recalled for the dsg and mechatronic problems overseas why not here..two times my cars flywheel has been changed and now there is a problem with the mechatronic i am really fed up of the bloody gear box and i am not paying for the repair as well ...just want to inform it is the worst car ever purchased by me and i am not recommending anyone to buy this piece of crap...y dont...

I bought VW Touareg (luxury SUV) in March 2010 in Gurgaon. I drive around 10-15Kms/day to office and back and have driven only around 28K Kms in less than 4 years. Recently, the engine had started to make background humming noise and some missing, therefore, I took the card to Frontier Auto Service Center, Gurgaon (authorised service center). They checked and said that this is nothing serious and some winter morning problems. I got the car...

I mrs vijay kumar had given my vento car dl3cbw0105 model 1.6 diesel highline for insurance claim on 3/12/2013 to mr amit in volkswagen north delhi showroom g lobus pvt ltd 34, ssi industrial area gt karnal road. On delivery of the car on 24/12/2013 i had not received any of the original rc, licence and insurance documents. On enquiry they were very rude and took a very casual approach on this matter. It has been a week since the complaint...