Volkswagen India Complaints & Reviews

I had given my Vento (Comfortline Petrol) car for 1 year servicing on 14th Nov 2013 and they returned it back with one of the door protectors damaged due to which there is a bad sound whenever I open the left back door. The service contact Mr. Rahul has been very irresponsible in addressing my concern and it has been more than a month now, there has been no communication on how they would rectify the problem. Initially they were reluctant...

I own a volkswagen jetta and my car faces vibration while driving. Now its just 1 and half year since we purchased and also only 31000km driven even though company says our car tyre need a replacement now i dont understand how is that possible that company tyre wear off so easily. I need claim from company so please help me out in the matter. -Dhanesh chhajer ([protected]) GJ1-KP-6261...

Have using your company car i.e Volkswagen Vonto My Car No. AP 16 BW 2222 Modal : 2011 Colour :Black Reading : 43, 000 below The complaint are following:- (a) white smook is coming from silencer (b) engine nocking sound is very high I am giving the your showroom at Rajamundry the complaint knot be rectified. The car conduction is bad conduction. Please rectified the complaint give the suggestion to Rajamundry showroom....

I had purchased Volkswagen POLO Treadline from Swami Automobiles Phase 1 Chandigarh on 28th of November. Before purchasing of car I inquired for the 0% finance that I came to know from some of my colleagues. I was told that the zero % finance scheme is not there and now they do not give 0% finance on any of the cars on intervention of RBI. On December 13, 2013 Swami Automobiles gives an advertisement of 0 % finance to its customers. Why...

I have purchased Volkswagan vento in Jun 2011. I have completed warranty of it in year jun2013. At the completion of 21000 Km. My car started vibrating with heater coil indication on it.As I was out of town shown to nearby garrage. So he cleared the indication with the help of scanner. After which running aroung 15 Km it started with the same again. My Second service was due 28nov 2013, even not completing 30 K (as per due KM for second servicing.)...

Complaint no SLF38326 KL58 E 8859 This is regarding a complaint registered on 4/11/13 w.r.t my car engine. During the initial check dealer has confirmed that engine cylinder there is a problem and asked us to pay 1Lakh Rs. Since the car has run only 10k Km and just completed 2 yrs it was told by dealer that they will replace it on company cost through goodwill. My car is stationed at workshop since from 4/11/13 and as of today 1 month...

Hi I am Volkswagen Customer having Polo Trendline 2011 Model. I have given my vehicle for servicing and rear axle replacement at Volkswagen Deccan Workshop, Ramanthapur, Hyderabad. After initial inspection by the technicians they estimated the cost of rear axle beam about 30000 and said they have put an indent as the part was not readily available. When I went back to collect my vehicle, the cost of rear axle showed 69500 and the total...

I, Leena Kajal, am a owner of a Volkswagen Vento, which I had bought in 2011 and its registration number is: HR20W3075. My car has been at the Volkswagen Hisar ever since 2nd December 2013 because there was some problem in the car because it was not getting started. And till now the agency has not been able to figure out the cause for it. Also, I have been facing this problem with the car in getting started ever since I have bought it. I...

This is to intimate that, the service performance in Visakhapatnam Show Room (AP) is not up to the mark. Plz find the below details for your reference; 1. My vehicle was given for general service on last month (Sept 2013), they informed me that the lower body of the car(ie, coolant & radiant cover) was replaced with new one, but it was found that its not new with charging me the replacement cost. 2. Battery was replaced in the month...

Good morning sir My polo met with with an accident on 21st december 2012 and it was repaired by APPLE AUTO ( VOLKSWAGEN WHITEFIELD ) they gave me the bill of 1, 11, 000 rupees later delivered the vehicle at 1st week of August 2013, they naerly took 8 months for that the thing to say you is 2 weeks back i am traveling from Hyderabad to Kadapa when we traveled 400km from Hyderabad the vehicle was stopped itself by showing battery symbol and...

This mail sent to VW India on 28/11/13 on follow up found the contact nos. is wrong. Their is no respose from VW on our complaint. Pls. see mail below and you can imagine it is not at all a happy relationship with VW India . Pls. help. M S Mahurker E Mail : [protected]@askaragroup.com Tel. nos. 26138520/26138500 To, Volkswagen Group Sales India Private Limited Vakils House, 18 Sprott Road Ballard Estate, 400001 Mumbai India Phone:...

AS WHEN I TURN OR ANY MOVEMENT OF STEERING IS TOO HARD AND ITS BECOME STUFF WHEN CAR IS IN SPEED. I ALREADY TOLD TO AT AHMEDABAD SERVICE STATION AND THEY ARE TALKING ABOUT BIG AMOUNT NOW ONLY 2 OR 3 YEARS TO BUY SUCH EXPENSIVE CAR WITHOUT ANY MY MISTAKE THIS PART OF THE CAR IS NOT PROPER THEN COMPANY DENIED TO REPAIR OR REPLACE IT....

We have booked car from volkswagen deccan showroom on 23october2013 vento car due to wrong commitment given by sales person nagarjuna reddy on behalf of loan amount we have cancelled the car.we have approached them for giving return of our booking amount for that they denying the request and he is talking very badly for returning the amount payed...

My name is shiv Sharma from Lucknow, Got purchased one Volkswagen Polo on 24TH May 2011 from Gurgaon . My car number is HR-26-BK-5626 The model number is Polo Diesel Since last 6 month i am just visiting the car workshop in Lucknow ( Viraj Autosales, Lucknow ) . In my last visit they repair the keys again after 15 days both the keys got again came out from the base of the key Now even i have shown them the bad quality of metal used...

I have purchase Vento model High line 1.6 LCRM on 28th January 2013 from your authorized dealer from Patiala, M/S Bhagat Autos Private Ltd, Sirhind road, Patiala, Punjab.( Engine no. CLN225234.) The registration no. of my car PB11BD 3495. Till date, the car has run only 14000 km approximately. Now I want to lodge my complaint against above mentioned dealer at Patiala. Just after few days of purchasing car, it developed some serious steering...

I have booked a Volkswagen car Model: Polo GT TSI in Aug '13 with their Navi Mumbai dealer. They failed to deliver the car within the agreed period mentioned in the sales contract. I have waiting last three months for this car. Anyway, I cancelled the booking today and trying to book a car with another manufacturer, who meet their commitments and valuing customers. And never will have any relation with VW.
Take care. Thanks...

Myself Mr. C.K. Bora purchased a VW POLO Comfortline (Regn. No: AS05E-0485) from SM AUTOKRAFT, MALIGAON, GUWAHATI on 31st OCT'2011. Since then, I have been encountering the problem of engine starting. The fuel pump was replaced 2 times earlier but the problem still persists. Today also the problem re-occurred and from the previous experiences, I suspect the one today to be same. I am facing severe difficulties attending my office &...

Sir, My car is showing problem I timing bearing and tent ion bearing It has to be replaced. But it has been more than 20 days and there is no spare parts in the company service station in delhi. They are delaying me every time I call. If the bearing breaks, then the engine car be damaged badly. So who is responsible. I can not drive the car So what is the use of buying a vw. Pls do something about it. Regards gurpreet singh...

I bought a vw Vento at the end of Nov'11, I had a minor accident beggining of this year and was repaired at your dealer EVM Cochin. Since then the car is making a funny sound and the wheel is very wobbly. I live in the UK and do use a Golf and have very good experience and had trust in your company.I came back last month, I took the car to your dealers service centre in Alleppey, Kerala and I was told the wheel has a bend from the time...

Hello Concerned, My Volkswagen Jetta with registration number above was given for service repair 2 and half months back and whenever I asked the Chief Engineer "Mr.Kalyan" he always say that the part in not available in India and we need to bring the part from Germany. No response is given by the authorities even if we had paid Rs 8000 in advance for carrying the part from Germany to India as asked by the Cheif Engineer, but...