Volkswagen India Complaints & Reviews

we booked VW VENTO HIGHLINE in vellore susee motors For booking the vehicle we have been treated as BEGGARS no trained sales person,poor quality of customer service, paid full money for the vehicle,,, as i booked VVIP Number but they delayed in giving the Invoice copy,,they were, skipping the registration date as i said day to next week,,, taking their own decision without confirming with the customer,,, because of their laziness and...

DEAR TEAM,
MY SELF ABHISHEK SAMVEDI AND I HAVE A CAR PASST WHICH REGNO DL3CAY4792 NAME OF MY BROTHER GAURAV GUPTA. AT PRESENT I USED THIS CAR ON UP AND TAKING SERVICE AT YOUR SERVICE CENTRE AT KANPUR VIRAJ MOTOR.

YESTERDAY I VISITED YOUR SERVICE CENTRE VIRAJ MOTOR 77-A, DADA NAGER KANPUR FOR NORMAL SERVICE AND I FULLY CHECKED OUT WITH PROVIDED ADVISER ( ARVIND ) AND AFTER FULL CHECK UP HE PROVIDE...

[protected] Forwarded message[protected] From: gagan sharma <[protected]@gmail.com> Date: Thu, Sep 5, 2013 at 9:22 AM Subject: Fwd: Complaint Regarding Performance T Gagan Deep Sharma Sultanwind, Amritsar September 4’ 2013 Bhagat Automobiles Pvt. Ltd. Main G.T. Road Near Canal, Amritsar-143001 Punjab Dear Sir/Madam On February 8’2012 I purchased a Volkswagen Vento (top model) from your dealership(PBO8...

Gagan Deep Sharma/ Sultanwind, Amritsar September 4’ 2013 Bhagat Automobiles Pvt. Ltd. Main G.T. Road Near Canal, Amritsar-143001 Punjab Dear Sir/Madam On February 8’2012 I purchased a Volkswagen Vento (top model) from your dealership(PBO8 BB- temp- 4772, wvwm 11603ct020077 ) . Unfortunately, the vehicle has not been satisfactory because in the first sixth month there was a knocking injection problem which produce...

I had booked a polo TDI on 25/7/2013 at Haldwani (UK) show-room and given the token money of Rs 21000/= for same, but due to some problem I could not purchase that car. And within a week I confirmed the cancellation of my booking to mr. Pratap Bist( Marketing -Officer) In further discussions he assured me to refund the same within 2-3 days. I have also given application for booking cancellation at email of Mr. Pratap Bist but today...

I am very much disappointed with the poor response and indifferent approach from Indian management of Volkswagen. Finally I have decided to spend from my pocket and resolve the issue rather than meeting a fatal accident on road. Copies of two letters attached are self-explanatory. SCL/K/ED/13-14/151 25TH MAY, 2013 M/s. Automark Motors Pvt. Ltd. Next to Gujarat High Court S.G. Highway AHMEDABAD – 382 489 [protected]@vw-automark.co.in...

My brand new vento met with an accident two and half months back ( apx ). I gave the vehicle for repairing under insurance at volkswagen trivandrum on 13.6.13 and its being more than 2 months till date . They havnt delivered the vehicle yet and I made a visit 2 days before and I could see that they havnt even covered the seats which is now stuffed with stains . Itz weird and I request you yhe concerned to take necessary action against this...

I had submited my taxi claim in january 2013 they told me that they will give my money in march 2013. And when i go to the showroom service manager asked me tha sorry sir i have losted you taxi claim form or its maybe misplaced. Please submita a copy than again i submit a copy in march month and he asked me to give my money in june. Today is augast 24 and i am getting many excuses by them. My car reg. is cg10 fa 7130....

We wish to bring to your kind attention recent problem that we have facted with Volks Wagaon,Jeeta brand.

1)Car owner : Rasiklal C Shah

2)VW Model : Jetta

3)Kms run :75,000

4)Problem : Car was send for 75,000 km service to Automak Motors Pvt Ltd, Rajkot and after the service following problems noticed
a) After the service the noise in engine...

Currentlu I am using Volkswagen Vento Highline DIESEL.. But with in a year its shocker Mounts had been destroyed due to which there is wear and tear in my car tyres. I asked the volkswagen dealer to replace in warranty period but the refused to do so...
i suggest others not to take this car..
its Maintence cost is high as well as has bad quality of parts installed.....
please help me to replace the part........

i am using a car volkswagen vento Highline model, and i have just completed 2 years using this car, now i am facing problems on each and every day.ploblems in the middle blowers, problem in the ingnition key cylinder, Now the problem in Clutch pedal, it is broken now. They have using very poor quality parts, to compete in the indian market, I suggest everyone, do not buy this brand . i f the company feels i am wrong, then call me on my number...

Dear Concern,

My Name is CHAKRADHAR, I am a TAP Officer.

I won a VENTO DIESEL HIGH LINE 2011 Model, (AP 03 AW 0079), From ATR Cars, Nellore, Andhra Pradesh.

I insured it with 0% depreciation. At the time of insurance, staff at show room told that, with this type of insurance I will get 100% claim and at the time of claiming it is very easy and no need to submit any FIR copy or Photos. They misguided...

Dear Concern,
My Name is CHAKRADHAR, I am a TAP Officer.

I won a VENTO DIESEL HIGH LINE 2011 Model, (AP 03 AW 0079), From ATR Cars, Nellore, Andhra Pradesh.

I insured it with 0% depreciation. At the time of insurance, staff at show room told that, with this type of insurance I will get 100% claim and at the time of claiming it is very easy and no need to submit any FIR copy or Photos. They misguided...

Respected Sir,
Concern No: CAL23652 ,VWG7510 and Portal co-DOCAF/E/2013/00493 and Docket no[protected]
Vehicle: Polo
Name of Customer: Mr Hardikkumar R Desai Dealer Name: Volkswagen Surat Dealer Location: Surat ,
POLO COMFORTLINE , Chasis No-WVWA13602DT033127
We have purchased POLO Care from Surat dealer Date[protected] and faced different problem with this, in delivery time not PDI

1....

DEAR Concern

My clute plates has been burn second time my car is under warranty but the Volkswagen is asking to pay near about 17500.00 for damages as my car comes under warranty period Despite of sending lot of mail to Volkswagen but they are not replying the same..Pls help on this issue.

Rgds
indu thakur
[protected]...

My car stopped in water which was logged in whole city on 13th june 2013 due to heavy rains. We called road service service provided by Volkaswagen at 12 noon & they assured to pick the car by 1.30. After repeated calls they reached in evening at 6 P.M. After picking the car they handed it over to Lally Motors, Ludhiana in our presence. Next day there was no call from Lally Motors.When we tried to contact they said that they are diagnosing....

Hi,

I booked a Polo GT TSI on 25th May 2013 through Volkswagen dealer "Elite Motors Pvt. Ltd., Bangalore". The Manager and the Sales Person committed that the delivery of the car would be done in 4 weeks time. Based on their commitment I applied for a loan and in the meanwhile sold of my old car as soon as I got a promising buyer.

After 2 weeks, when I called the sales person Mr. Nizam, he straight...

Volkswagen Polo was my first car and I bought it soon after they ventured in India. The truth is I am totally disappointed with the servicing & the behavior of the staff.

The reason being - since the time I have bought my car I have been facing issues with the engine (EPC & vibration), the result is shutting of the engine while it is running! Also, the pick up speed of the car has been affected. Because of the same...

I have problem with my Polo Air conditioner. The car bought in 2011 September. I did just 50, 000KM on my car. Went to LM Auto Care Pvt.Ltd., Guntur who said AC blower fan motor needs to be replaced. It is more than a week now and they say they ordered for the part and they are yet to receive it. I sent 3emails to customer care. They all land with the same LM Auto care Pvt.Ltd. and i get the same reply. I am from Guntur, Andhra Pradesh, where...

I booked vento high line diesel car in PPS motors pvt limited ,Hyd with advance of INR 50000 on April 24th . I was promised that vehicle will be delivered on 7th May .So I payed the complete amount on May 6th . On 7th May they called me and said vehicle is not available right now and will take 10 more days .Even after 10 days they were are not able to deliver the car . Its been 30 days from the date they promised and still they are not able...