Volkswagen India — Servicing and over billing without work done | |||
On 27th Nov 2015 i gave my polo car for regular service at Abra Motors PVT Ltd, Ambattur, chennai and there was no problem reported when i sent it to workshop. It was raining heavily for next one week and i am not sure where they kept my car, a week after HARI (service person ) called me and said i have to pay Rs 59098 to fix my car. I paid the amount quoted and in return i found scratch marks all over my car.i thought problem was completely resolved. Next day i started getting the loud noise from my engine. When i enquire about this they are asking me to pay for it to fix it. I am very upset and totally disappointed with the service offered. I want my car to be fixed at free of cost. Was this information helpful? | |||
|
Volkswagen India customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear Sir/Ma’am,
Greetings from Volkswagen Passenger Cars!
This is in reference to your feedback dated 19th Feb'16.
We have not received any response to our request dated 26th Mar'16 for sharing with us your car registration no. & contact details in order to enable us to address to your Query/Concern.
We understand, your concern is resolved and performance of your vehicle is meeting your utmost satisfaction.
In case of any further support of clarification please feel free to contact us at customer.[protected]@volkswagen.co.in or[protected].
We value your association with us, assuring you our best services always.
Yours’ Sincerely,
Customer Care After Sales
Volkswagen Passenger Cars India
Greetings from Volkswagen Passenger Cars!
This is in reference to your feedback dated 19th Feb'16.
We have not received any response to our request dated 26th Mar'16 for sharing with us your car registration no. & contact details in order to enable us to address to your Query/Concern.
We understand, your concern is resolved and performance of your vehicle is meeting your utmost satisfaction.
In case of any further support of clarification please feel free to contact us at customer.[protected]@volkswagen.co.in or[protected].
We value your association with us, assuring you our best services always.
Yours’ Sincerely,
Customer Care After Sales
Volkswagen Passenger Cars India
Volkswagen India - (Pathetic Service) in Apple Auto whitefield, Bangalore
During my 1rst long journey (after 3 weeks from the date of service), I saw a signal showing there is a "fault in engine management service after 80km driven". I guess this is due to poor service :( Regards Senthilfraud a new car
Viraj moter pvt is cheetcCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
62%
Complaints
2189
Pending
0
Resolved
1320
+91 22 3313 7000 [Corp Office]
4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East, Mumbai, Maharashtra, India - 400099
View all Volkswagen India contact information
Greetings from Volkswagen Passenger Cars!
This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.
We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.
Assuring you our best services always.
Yours’ Sincerely,
Customer Care After Sales
Volkswagen Passenger Cars India
For Enquiries/ Complaints[protected] /[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in