Volkswagen India Complaints & Reviews

Dear sir, I had purchased a Volkswagen Vento from Volkswagen Hissar on 18h Sep 2014 through Canteen Stores Department Hissar. Since I am settled at Jabalpur on retirement from Army the Car was driven to Jabalpur and since then it has been under regular maintenance of your local dealer VW Jabalpur Frontier Cars India Pvt Ltd Bhedaghat Road Bypass Crossing Jabalpur. Due to unfair wear of Inner Edge of tyres Premature failure had resulted and...

Date : 18/05/2016
To whom ever it may concern

Respected sir/madam,

I j. Rajashekar reddy had bought a vento tdi high line from
Your volkswagen hubli dealership on the name of my mother jayanthi
Devi on january 4th 2016. At the time of delivery they had told that
The vehicle is in good conditition and had taken my signature on the
Required documents. On feb we came to know that...

Dear sir,

From purchasing to till date, our experience with volkswagen is worst.
Bought polo petrol from vw ahmedabad, automark motors pvt ltd, s. G. Highway. We were given quotation with reverse parking sensors, and at time of delivery of car, they refused saying, its not possible. We have written proof. Our friend bought same model from another showroom (Das auto, ahmedabad), with a gape of a week, and got reverse...

I own a volkswagen vento highline tdi, bought on sep 2012.
From past few weeks my car started loosing its pick-up while driving, i took my car to the authorized workshop and got it checked.
At the workshop after checking my car, i was told that the exhaust gas recirculation (Egr) sensor is faulty and it needs to be replaced, the cost of replacement is approximately 50k to 60k inr.
I inquired why the sensor got damaged,...

Hi team,
I m driving Volkswagen polo from last 4.5 year and now I have a very worst experience of my car Volkswagen polo during last week.No is HR51AP3344.. I m very shameful to say that i have serviced my vehicle at 80, 000 kms. it means next due date of my service is 95000 or 1 year. but before my due date, my vehicles engine oil was literally at zero level.. i was driving with my family at manalli ...in the meanwhile my driver...

I had given my volkswagen vento mh 43 al 4753 for service at vw navi mumbai. Autobhan automotive pvt. Ltd.Nerul. On 18 dec 2015. The running of the vehicle was 50496. Invoice number in14016040. Invoice date 19 dec 2015. Service advisor sandesh chandra. After few months, i realized that the vehicle was doing a lot of noise. I checked the engine oil level it was low. Took the vehicle to a local mechanic, he told that the oil has become thick...

As above I had purchased Volkswagen vento car. My new car throwing carbon and carbon monoxide from my silencer which is defects in my car. I am called your executive many times from 8th April to 21 April regarding this problem but I didn't get any positive response. I can't believe like you company behaved lightly and didn't solved my problem. So take return your defective car and solve my problem within 7 days. And no any fare decision taking...

Dear sir/madam

This is continuation to the customer complaint i raised on april 22nd through your portal (Id 1271191), for first year service of my vw polo car.

Sundaram motors, sent a csr ms priya to meet me on april 26th.

She apologised for the less than satisfactory experience that i had with them. She asked me to explain to her what the exact issues were, i shared my grievances at length...

Volkswagen used a substandard battery in my car.

My car is covered under a 2 year warranty and it has been one and half years since the time of purchase.

One fine day my car did not start, out of nowhere it just did not start. I jumpstarted the car and took it to the service center in Nashik. They kept the car for eight days and later declared the battery dead.

I though the car was covered in...

My vehicle registration no. Is kl07bx7482.
I bought the vehicle from evm volkswagen ernnakulam.
I took 3 years service contract at rs.23000/- in good faith about the saving as suggested by the evm team.
I was not provided the offerred services.
My written complaint is pending un answered for the last 7 days.
I bought the vehicle trusting the german brand.
But those who are managing are tarnishing...

It is with deep regret i am writing to you with regard to my “ first year “ fully paid completed service for my vw polo car.

I had contacted sundaram motors, they had taken the car & returned the car within a day’s time. But since i was travelling due to work commitments, i did not personally take delivery of the car, it was my husband who did. The car was returned on april 7th, 2016.

The reason, i am...

A Battery was changed in my car model vento bearing registration no MP 04CH5901
After repeated request the guarantee Cardace of the Battery was not given saying that the Card will come from Company headquarters within 15 days. Today morning my car stopped in the middle of the of road while my mother and senior citizen was in the Car she suffers from hypertension for the next 15 minutes she went thru a harrowing time ..
When...

Kolkata Service centre is the worst ..only money making rougues. charged 18k for the work and didnt do anything- just washed the car. ABS sign is still on, tail light still not working, oil not changed, nothing was done .. please close this service centre. the service manager said he will give a free service - and has stopped taking calls after that ! his name is AMITABH NANDI - my car number is wb06g 4201 -POLO.. Please do something...

My car polo highline tdi i purchased this on 21 feb 2012 and i am regreting that i purchased this car as after 3 months from purchase i have visited 200 times in service centres and the days its kept in service centre is around 400 as all the parts have been changed including full ( engine, gearbox all parts, clutch set 2 times, timing belt & bearing, stering column 2 times, ac compressor 2 times, injectors 2
times, battery, turbo,...

My vehicle was serviced on 12/04/2016 for 30000km and got delivered on the same day, there was front brake pad worn symbol i complained regarding the problem and battery was also they told it was good, but even after the service the symbol was frequently burning my vehicle is under warranty and often it shows inspection now and on 17/04/2016 my vehicle couldn't start there was battery problem also the problem was not addressed properly by...

I have a 2013 Volkswagen Touareg and I had given my car for a standard service to the dealer in Kolkata, OSL Exclusive. When i gave my car I had also complained about the seat memory function not working on the drivers side. On receiving my car back, the technicians had damaged the interior panels, including tearing the leather, scratching the plastic and breaking the trim panels. All of these have been done at the dealership service center....

One month ago we repalced our car sensors but they were not working properly and from that vary day we are asking them to replace it and provide the new sensors but no one is listening and they always make a new execuse. We have to visit there centre again and again and had done numerous calls but till now no one at service centre listen us and they have are bluntly saying to file the complaint. So what a service and hospitality??.our car...

I am from bhutan. I had booked a polo gt with "essenn automotive pvt. Ltd" siliguri, west bengal. I made an advance payment of rs. 100, 000/- on the 6th of jan 2016. The dealer gave me 30 days delivery time and later changed it to 45 days. Today, 12th april ( after more than 90 days), when i called them, they are asking me to take my money back because they are not able to supply my car. If that be the case, why did they not say that in the...

The above vehicle was taken delivery from pps motors, sec bad on 31st march 2015. Now i am going to have 15000 km service from pps motors, suchitra, jeedimetla, sec bad on 11th april. The sounds from doors, dash board, loose hand brake button, pick up of vehicle when slow down in top gear, mud flaps getting loosened often. Please take sufficient care to satisfy that new vehicle was delivered. This is the sixth new vehicle i owned, but this...

Dear sir,
I have purchased polo 1.2 in feb..
i wanted carbon steel colour, the colour was available
in showroom that time even also dealer registered vehicles in red colour
& then told now regstration has been done we cant change now...so please give me colour change till date i did not get regstration no....