Volkswagen India Complaints & Reviews

We have Vento Diesel Highline Regn No - DL 10CC 0890, one day some caution lights started glowing and the car was brought to the workshop, we were told that due to adulterated fuel, the tank has oxidized and metal pieces are found in fuel delivery system of your car, later we asked for samples of fuel for testing, the dealership refused and gave us a budget of 3 lacs to get the car repaired, after a lot of hassles the proposal was given that...

I purchased a volkswagen vento car in june 2014 and in the month of October'2014 its parking sensor stopped working and whereas I have come to know it has warranty of 2 years. And several times I have tried to get it changed from volkswagen service centre but they refuse to change it and demand Rs. 5000/ e very time. I am getting very frustrated and i dont know what to do, whether i should approach consumer forum?...

We have given our car Volkswagen Polo(UP14BW 7148) for Servicing to the Atrica Automobiles Pvt Ltd D-197 Sec-63, Noida-201301. At the time we handed the car to them, there was no problem in the lock and steering. However, when we went for the delivery, they told us that the steering has got jammed and the key is stuck in the lock and the lock needs to be replaced. They are forcing us to pay the charges for the new lock and parts saying...

Dear Sir,

This mail is regarding the poor service and management by the Volkswagen team.

I own a Diesel engined Volkswagen Vento, which I have given at one of your authorized service center- Volkswagen Delhi Metropolitan/ Frontier Autoworld Pvt Ltd in Delhi.

Couple of days back, my car was facing a problem of overheating as the engine fan had stopped working, so I had planned to visit VW to get...

Dear Sir, This mail is regarding the poor service and management by the Volkswagen team. I own a Diesel engined Volkswagen Vento, which I have given at one of your authorized service center- Volkswagen Delhi Metropolitan/ Frontier Autoworld Pvt Ltd in Delhi. Couple of days back, my car was facing a problem of overheating as the engine fan had stopped working, so I had planned to visit VW to get it checked. My original fan had become...

Hi

My car no is mh12hz 5941.

While driving the car suddenly stopped in the midway. I called the navi mumbai vw serice team and asked for help.Instead of helping me the service lady asked me to bring the vehicle to the service center. With lot of struggle i somehow managed to get the vehicle delivered at vw navi mumbai center.In the first day itself it was identified to be the battery problem which was replaced...

Hello, Volkswagen Complaint number: CCR 31937 I purchased a New Vento (2015 model) on the 29th of August, 2015 from Frontier Autoworld Pvt Ltd, Gurgaon, India. Of course, as any customer would be, I was pretty enthusiastic and excited to own a piece of German engineering. Most short-lived period of happiness of my life. VOLKSWAGEN HAS SOLD ME A DEFECTIVE CAR. There are 3 defects - 1) The car's alignment is not correct. The car...

This is Tarun Bansal (From India) and I bought a New POLO Diesel car last month from Globus Cars, Gujranwala Town, Near Ashok Vihar, New Delhi (India) 110009. I got cheated by that dealer as before purchasing the car, they suggested me Rs. 33826, as the Insurance Premium of my car from Bajaj. I paid the same amount while purchasing the car. The same amount they even mentioned in my Sales Contract (Physical Copy). But when I received the...

After giving my car for service on the 21st August 2015 in VW Downtown Sewri, it took roughly 4-5 days to get my car back after extreme poor levels of coordination by VW as usual. When I took the delivery, I get it home and realise the left side mirror assembly has been broken. I firstly called the service advisor Mr. Ashfaq of VW downtown service of Sewri to inform him this. He replies with the audacity that the mirror was already broken...

I have learnt a big lesson in my life 'never buy vw cars, never advice any body to buy it and if somebody is buying it stop him/her from the unending agony of owning a vw'. its been 5 months since i bought my vw vento automatic. my car met with an accident the very first day of buying when sent it for repairs to my utter shock i came to know that the car is not yet registered and my insurance claim was rejected. i contacted my dealer vw delhi...

Dear sir/Madam,

we have purchased Polo vehicle from Nagole Volkwagen showroom on 5th June 2015. Excutive named Anthony Hector has promised us Seat covers, Teflon coating, Mud flops, Car cover, matting along with extended warranty(after negotiating with the company which is not mentioned in the copy attached). At the time of delivering the vehicle, the excutive has asked us to pay 4000 extra for extended warranty saying that...

To all India Service Head (Volkswagen India) 4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East, Mumbai - 400099 As per my telephonic Conversation with Aarti Agarwal, Rishikesh and Krishna Kumar (so called floor manager) I had asked for the service head but I guess the company does not afford one. In continuation to my complaint No. CAL33773 Dt. 20/08/2013, CCR8243 Dt. 31/07/2014, CCR24149 Dt.31/07/2015...

As I av booked a Volkswagen polo TDI Highline in Volkswagen chennai Abra motors private limited The sales person who sold the car to me is MS.Nirmala her service to the customer is very poor she arranged me a test drive 3 days after booking the vehicle and more ever she assured me that she will be arranging me driver for RTO REGISTRATION but she didn't arrange as on date she postponed for 3 times That is on 12th, 14th, 17th, and finally...

Hi VW, This is regarding irresponsible of PPS service motors khajaguda hyderabad, Avinash the guy who take care car from insurance approval to delivery, made wrong promises of delivery time and keeping long time in the garrage.I requested him that i dont have other vehicle to commute to the office so he could take on priority steps to deliver as promised but he is failing and i guess he is not considering my request irrespective of several...

I have given my wolkswagen Polo thrice For Repair Work in Wolkswagen VARANASI for Front left Side Window opening Problem as it is making Noise in opening nd closing . Every time The service Department Says that The Problem will be resolved itself And It doesnt. They are Very irresponsible N the wolkswagen dont even take A huge Step against them. Buying Wolkswagen Car Is the Biggest Mistake of my life And i personally Suggest Every Person...

I have volkswagen polo comfort line disel car model Feb. 2012. In my car the Car lock is not working due that car is not able start. And the dealer and company saying that part is not available from 14 july 2015 to till now (04 Aug. 2015). And on date 04 aug. The dealer saying that they don't not when they are able to give my car back.. Due to this i am sufringvery difficulties in travelling. And Due to this i have travel in cab or other...

Myself I am Baju.A. My car (Polo TDI, Reg:No KL.16.G-7768) was break down on 20th July 2015 on the way to my office. The car was strucked due to broken of fan belt. I complained to the EVM company right away. they picked the vehicle with one hour. After the examination of the service experts at the service center they said "fan belt not available at the center and it can be arrange with in two days". After four days one the person...

I have Purchased a Volkswagen Vento Highline TSI worth approx. Rs, 12, 50, 000/- on road from Mumbai North Showroom Situated on Link road Mahavir Nagar, Kandivali West, "Volkswagen Mody Auto corp. Pvt. Ltd." In the month of April 2015 First Week the car was delivered to me not on the promised date by delayed by a week, After I took the car on a drive later I found that the car makes some odd noises from the doors, the service center told...

The fuel tank door of Volkswagen polo car which is a plastic part painted in body color, it broke for no good reason while filling the tank. On approaching the company I got a reply that the part is not available at the store and an order is to be placed for the same, on inquiring about the price I was told it is approximately 700 to 800 rs. I kept my car covered and parked it as I wanted to avoid any mischief by pass byers. After repeated...

My name is Kevinn Mariaadas. i bought a volkswagen new polo on 24/12/2014 form vidyut motors Pune. the process of purchasing the car in itself was so irritating as the sales staff didn't know the documents that were required and kept on asking me various document everyday. finally when we got the delivery, the vehicle began emitting black smoke the next day. the company accepted that they sold a defective car and so replaced the engine...