Volkswagen India Complaints & Reviews

I am using POLO TDI since 2013 its extended warranty is till Feb. 2017. But Company is denying to replace the fuel pump under warranty....

Hello this is vaibhav kapoor from new delhi, I bought Volkswagen polo in May 2015 and from next month only the engine oil is reducing. First time(6000km) in June I paid rs1000 for 1ltr. Oil and the company reply was that its normal. Second time(10600km) in December i faced the same problem. They kept my car for more then 8 days, and there was no result, they were not able to find what the problem is. Finally the company again topup 1.5...

I bought a polo gt from volkswagon das welt auto kochi, India. I am having noises coming from the 4 doors. When I approached volkswagon service centre they said this problem is there for all polo cars. They just glued local plastic tubes in between the doors and said this is the only option . Now I'm facing the same problem again. No cars in the world has such problems especially the worlds best manufacturer vw. I need vw to solve my problem...

Dear sir, i'm mr. Kanwar singh s/o balram singh i have a polo car but his lose in 31/12/2015 at a new year party than i have registered in fir no. 770. Next day at morning we will also going to broadway autoworld pvt. Ltd., volkswagen faridabad because i have purchase a polo car in there but his not response to any thing about my question your company his commented that no other key started a volkswagen car but your comment was false...

Yesterday, my EGR got failed. When i asked the reason, they told me that there's no reason. My car is 2.5 year old and its hardy 26000 km covered. And the price of EGR is around 45000/- rs. I want my EGR to be replaced by the company because it is manufacturing defect....

After the heavy rains that Chennai experienced, water had got into my new Jetta car and I had to give it for service and drying at the Volkswagen Service center at TVS, chennai. They kept it for so many days and when I took it back I had noticed that they had banged up my new car left and front, dinged so badly, paint scraped off, and on showing them their faults they said, "bring it back tomorrow saar, we'll do tinkering and paint job and...

I have taken loan from Volkswagen Finance in 2013 for purchase of Vento Diesel under zero interest finance scheme with loan account no. [protected]. I am paying regularly through ECS and last week I inquired about my last EMI. The call center operator has told that it is Rs. 19425/-. But as per my calculation it is Rs. 10, 775/-. While calculating down payment one EMI, processing fee, stamping charges have been deducted from the sanctioned...

I have called Navi Mumbai Service Center and Kurla Service Center more than 25 times in last 10 days and sent 40 emails for appointment for routine yearly service. Every time they they keep saying will call back but till no call back. Also no reply for mails....

Respected sir/madam I own a jetta 2009 model and my vehicle number is TN 42 M 9999 service cost is really very high which is unbarable for me and some problem in my car has not yet been rectified and the dealer answer that they don't know problem is please do support me and do contact me and my number is [protected] my mail I'd is [protected]@gmail.com please do take some action on the issue in my car Thank you Maha vishnu...

I have given my Polo Car- Ka 03 MV 2115 car for 1st year service at Ellite Singasandra on 21st December 2015.There was mist formation in both the head lights and also accumulation of dust. So I told the service advisor to check. He told after inspection that the head light unit is damaged and needs to be changed. Since the vehicle is under warranty I claimed for it. But till date I have not got any updates on that. The vehicle is in the service...

This is really a very bad experience for me to becoming a Volkswagen user. I am having Volkswagen Vento purchased in 3-4 year back. In last year I was came to know that there is some problem with gear shifting mechanism, when I requested to Volkswagen customer care they diverted the issue to local dealer and who is unable to help me. Ultimately I have to get this changed. Then I reported the issue of displaying spring on car control panel...

I have purchased VW vento in Andhra Pradesh in 2012. Even I don't use car very often, in these three years I have driven vehicle only 57000 Kms and I had given car for service around 10 times regarding vibartion and fuel injector in bangalore, Mangalore, Nellore and Tirupati. Just within a month I had given three times. No showroom was able to detect the problem perfectly and the advisors are worst. They don;t know about the car. If...

My name is Mahavir agrawal, I have purchased polo in september in ahmedabad and at time of purchase that executive told us that keychain will also be provided with the keys, but at the time of delivery he told us that keychain is not available at that moment so he ll send it at home in maximum of 3-4 days, but till date i haven't received the keychain and whenever i call him he always says that give me sometime i ll send it to ur home.And...

Dear Volkswagen India, I had purchased Polo TDI HIGHLINE (DL3CBW2137) ON 29TH JUNE, 2013 from Volkswagen frontier, Gurgaon. The car has given me issues from the day 1. Firstly the wipers were worn out and had to be replaced which sadly wasn't available and the SA told me that you will have to leave the car for 2 days to get warranty claim for the same which came as a shock to me and that when I realised that all those people who use to...

I purchased Vento (Petrol) on 30th January 2015. On 28th November 2015 around 9:00 pm while driving from Mumbai to Pune. I got a bip and red light on the screen showing engine overheat. Called voxvagen, voxvagan organised vehicle pick up and delivered to B U Bhandari service station. Till today they are finding the problem and to serch the issue they opend complete vehile in terms of Engine without explaining to the owner of the car....

I have bought a Polo petrol in the name of Idea Cellular ltd on last Thursday irsday fron Velocity automotive Ambala city. Om saturday i took it to Pan bkula whoch is 40km from Ambala then i observed that it have wheel balan e and alignment issues and doors sounding like 4-5year old car. I submitted the same to the dealer. My cars Wheel balancing and alignment issue got reaolved but door keep on sounding and car sent to me with same issue...

VEHICLE NO: TN 74 AK – 0156, OWNER: VANDHANA ASHOK DEALER: M/S. SUSEE AUTOMOTIVE, TIRUNELVELI, TAMILNADU. Note: Vehicle is at Nagercoil and safe in the porch, not in rain I have purchased a new POLO, Comfort line Petrol car, 2015 model in March 2015. I am sparingly using my vehicle and so far driven less than 4000 Kms. Within three months of delivery of vehicle, my vehicle has starting problem due to discharge of battery power...

I am very much disappointed after purchasing a vento car.as i have to change fuel injector after only two and a half year of purchase and the gear box, cae lock, hand rest, speakers and even battery is very weak so i have to pay for all this. this is very much disheartening for me and my family....

Dear Kamlesh

Please find attached the invoice copy of the work done on 02/06 which will clarify your doubts if the repair towards the said problem was carried out and enough money is being paid or not ….The problem stands UNRESOLVED even after series of follow up mails, calls and service support


Mehul Shah

Raychem RPG (P) Ltd.
Safari Crossing, Near Halol GIDC | Village:Kanjari...

I have taken a loan of Rs 7 Lac from Volkswagwn finance for 3 years which was completed on 20/10/2015.The loan account no is-[protected]. On 28/08/2015 I have send e-mail attching my address proof(axis bank statement). This is the statement of the same bank through which the ECS was in existence. I have requested them to change & update my address and to send me the NOC in my new address. They have never change my address and send the...