Volkswagen India Complaints & Reviews

I have given my car (Vento Highline) for regular service in April 2016. They have delivered the vehicle after service. But lot of damages to the dash board and lit of sound and noise after the service. Thanks to Volkswagen palace cross, Hesaraghatta service station.

I have raised a complaint on Twitter once I found there was no intent of the service center of listening to my problems.

Then, the service center...

I have given my vw highline - hr 12x 1420 to change the steering as it had issues & it was under warranty. I gave my car on 06th/ june/2016 for the same and i was informed by the team member asha that i will get my car in one day. Later i got the call that there are issues in shockers and knuckle also. And i told the team to get it replaced under warranty which they initially agree but refused later. So i was informed that this will be covered...

I bought a polo gt 2 months back as it is a new car got a problem in the suspension
As i took my car to the service centre (faridabad volkswagon) they kept my car for almost 10 days and returned my car back assuring me dat this wont be happening again as the ptoblem is resolved as after 1 week only i started noise from suspension again the same noise dat was coming earlier now again i have ordered a complaint regarding as follows...

My vw vento is in extended warranty (Mh02cp8441) and has had the following complaints since the first year itself.

1. Gears do not engage properly
2. The fuel gauge indicator malfunctions and does not show correct reading.

I have complained to mumbai dealers (Esp. Tornado motors) and sent the car for repair but every time they do some workaround and send the car back without addressing the core issue....

I mr. Karunakar teddy i am having polo vehicle, we have given vehicle for engine start problem as well as 90 k service. After completion this service we have taken vehicle, but it was not in good condition as we are given at the time service. Now after service no ice is coming from stirring and diesel tank cap is not working and extremely i have not satisfied with your vehicle and their service. If you people will not take proper action we...

Unnecessary delay in giving trc by the dealer
poor show volkswagen india!!!


purchased cross polo mpi1.2 on apr 27 2016, dealer vw india -maa sheetla autowheels, haldwani, uttarkhand promised trc

in a day or two--- but never delivered trc ( temporary registration certificate) till date (06/june/ 2016)

despite regular reminders on phone and email.The salesmanager mr. Javed doesnt...

I own a polo gt tsi. My vehicle number is DL8C Z 4888 and i bought this car in 2013.
I also took extended warranty for my car.
Its DSG box started giving problems. My car was not in working condition and was parked at VW Moti Nagar, New Delhi for around 3-4 months.
when i got my car back after 4 months, it started giving problem again.

I also own Mercedes c220, skoda superb, vw jetta, chevy cruze and honda...

Hi

Recently the storage box of my polo dashboard was broken. I go to kirti nagar centre and there service head mr sachin attend the case and told that in volkswagen seperate part not possible so whole dashboard to be changed. The cost for same will be appx rs[protected] for dashboard and 4000 for fitting)
I argue but he deny.

Then i go to jahangirpuri centre and mr rohit attend. He is very genuine person...

My Volkswagen Polo car's clutch has been demaged from last 2 months and it is in not moving condition. As I bought that car from Guwahati(Assam) 2 years back and according to Volkswagen, now their service center has been moved from Guwahati.

Firstly when I contacted Volkswagen customer care they adviced to bring my car to Kolkata which is totally unethical because I bought that car from Guwahati.

Then repeated...

I Vinod N Patil owner of Volkswagon Polo Highline, Car number- MH 14 EU 3121. I gave my car for a second service of my car on 24th may 2016, i received my car that evening only, though service was not that good, cause inside of tha bonet was not cleaned well. I went to Lonavala on thursday 26th may 2016 . i reached there stopped my car at my bunglow, then when i went to take some stuff at market, while returning when i ignited my engine,...

I, Mrs Saroj Chaudhari owns Vento automatic MH12 HL 6595 in Pune .
My car has damaged the bumper and radiator in small accident and i have deposited my car for repairs at Vidyut Motors Pune on 12 May 2016 .
The Garage has claimed from insurance company and same is sanctioned . They got the bumper but says that Radiator is not available from Company due to shortage and they have placed order long back .

I request...

I own volkswagen vento car (Petrol version), on[protected] i renewed my car insurance with the oriental insurance co.In the care of volkswagen.
On[protected], i submitted my car to ncr-east, sahibabad workshop for service and bodyshop.. I got some dents on the right back door, on the left penal, left front door, at the bonut, on the roof, and some minute scratches at the back and on front..
Left backlight and right mirror cap...

My name is Purathur Thomas Francis, i am an NRI from Muscat. Beginning of this month i purchased VW-polo from Phoenix car-trichur., for my son who is studying in b'glore. Reg. No. KL 08- BJ 4807.
Before finalising the deal, my only request with the Sales Manager was to arrange a driver to deliver it in b'glore, for which initially he hesitated and then he agreed. When i specifically asked him how much will be the extra cost, he said...

Having polo engine nocfw323615, chassis:wvwk12609dt023726, regn. Tn 18 w 0456
Run. Km 6500 so far two times break drum changed even now vobling when break applied. Highly risky to ride. I am using only city roads and highways. Service people say break may worned out due dust and sand. This unsatisfied filmsy reason. I am having crs of other makes where no such problem experiencd. Once proud to have volks wagon has to be reviewed....

Ddpm wolksvagon dealor which is located in dehradun on haridwar bypass
i have a issue with them that i have planned fir new polo i contaced them i didnt tell thrm to place my order because of my paper works but they called me agin and again to give the booking amount atleast 5000 so after becoming irritate i gave them 5000 and told them that not to place order right now and on time of booking they didnt told me that on cancellation...

We are getting regular serviceing done to our car from your volkswagen service center.in spite of maintaining the car as per company regulations we are finding the engine stopping in the middle of the road several times.this is a very serious situation and danger to the people travelling with the car.we got our car serviced and problems cleared by volkswagen guntur service center only to find that the car still has the same problem as it...

I had purchased new vento petrol automatic car on 25/4/2016 & drived just 127 km, now A/c of the same is not working. I approached to showroom, they replaced the part of other car & told me that new component is ordered and as soon as it will arrive they will replace with the old part. They told me that it was manufacturing defect so they have to the part, now my problem is how it is except able in new car, I would like to see the matter...

Dear sir
This is to inform you that my vento car 2010 model diesel highline at goa wokshop since 18th may due to faulty clutch assembly it's earlier replaced in the month of march 21 now till today the car with wokshop i am very sorry for this not deliver my car as per commitment from technical team i request you to please look into this matter immediately

Regards
Sunil jantli
Car no. Ga 03 h 9279...

Own a volkswagen vento highline tdi, bought on July 2012
From past few weeks my car started loosing its pick-up while driving, i took my car to the authorized workshop and got it checked.
At the workshop after checking my car, i was told that the turbo charger (Glow) sensor is faulty and it needs to be replaced, the cost of replacement is approximately 120k to 141k inr.
I inquired why the sensor got damaged, the concerned...

We were proud to be VW customer - this statement is true for only before sales & 2 months after sales.

Really very careless service providing after sales. We were now the past customers which are facing lot of problems after the first servicing regarding vehicle.

Please find the incidents details regarding the vehicle:
Resi No : MH10CA2799
VIN No : MEXF15601FT108265
Delivery Date : 27th Aug...