[Resolved] Voltas — ac faulty

20micron

from Mumbai, Maharashtra

Address:

Vadodara, Gujarat, 390002

I had bought voltas split ac 1.5 tons in march 2018.
Spoilt in june - repaired after lots of follow up with customer service.
Again got spoilt in august - repaired.
Again got spoilt in oct - repaired 5 times in 1 month.

From november end no response from customer service.
Condenser replaced, fan replaced.
Still ac not working & customer service not responding.

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Feb 15, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2019

Voltas Customer Care's response Dear Customer(20micron),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Jan 15, 2019

Voltas Customer Care's response Dear Customer(20micron),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

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Comments

sahooecor

from Bargarh, Odisha

After a lot of complaint from 8th april 2018.my idu was replaced in june 2018. But the problem is still there.ac is stops & starts in 5 minutes interval.no cooling.till today the problem is there. Ccclosing my complaint without resolution. Current complaint no.[protected] dtd.21.01.2019.

Voltas Customer Care's response, Jan 31, 2019

Verified Support

Dear Customer(sahooecor),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

Voltas Customer Care's response, Mar 9, 2019

Verified Support

Dear Customer(sahooecor),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

Akhilesh Sharma jalalabad shahjahànpur

from Lucknow, Uttar Pradesh

Hi sir
Mera name vinod kumar rathour %shri Ramvilas rathour .mera deefrezer model no 405DD h jo shahjahanpur se r.k. treding shop se kharida tha ye on nahi ho rha h please solution me.
Thanks

Akhilesh Sharma jalalabad shahjahànpur's reply, Feb 5, 2019

Please solved

Voltas Customer Care's response, Feb 6, 2019

Verified Support

Dear Vinod,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

Ayush Satapathy

from Bhubaneshwar, Odisha

Purchased Volta's 1.5T A.C 183EY
SAC[protected]VEZL from SREE laxmi traders Nabarangpur on 23.04.2018.Even after selling the product no free service has been provided till date by the company.pl depute the technical person immediately.
Rabi satapathy

Voltas Customer Care's response, Feb 12, 2019

Verified Support

Dear Rabi Satapathy,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas Customer Care's response, Feb 20, 2019

Verified Support

Dear Rabi Satapathy,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team