Voltas Complaints & Reviews

Address: Dhake Corporate Center, 1st Floor, Shiva Arcade, Dhake Colony, Jalgaon 425001, Jalgaon, Maharashtra, 425001

Dear team,
1 split ac leakage to water in front side ac location
Customer : dewan housing finance corporation ltd. Jalgaon (Maharashtra)
Ac barcode : 4552033a17ha08661
Model : voltas : eu 243 zyi
Cbu : 4502130
Idu : 4552033
Power supply 1ph - 230v - 50hz
Kindly resolver issue firstly and sent me call id in my mobile no [protected]

Thanks & regards,
Hemant kulkarni
Asst. Accountant
Dewan housing finance corporation ltd.
Dhake corporate center, 1st floor, shiva arcade, dhake colony, jalgaon 425001
T: [protected] / 2222254 | e:hemant. [protected]@dhflsales.com

+1 photos

Apr 29, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Mar 18, 2019

Updated by hkulkarni Dear Team,
1 split AC leakage to water in front side AC Location
Customer : Dewan Housing Finance Corporation Ltd. Jalgaon (Maharashtra)
AC Barcode : 4552033A17HA08661
Model : Voltas : EU 243 ZYi
CBU : 4502130
IDU : 4552033
Power Supply 1ph - 230v - 50Hz
Kindly Resolver issue firstly and sent me call ID in my mobile no [protected]

Verified Support

Mar 18, 2019

Voltas Customer Care's response Dear Hemant,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Mar 29, 2019

Voltas Customer Care's response Dear Hemant,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

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Address: Hyderabad, Andhra Pradesh, 500049

I. Bought 1.5 ton split ac of voltas from bajaj electronics hyderabad on 12th march 2019 company sent me a very inefficient and irresponsible installation mechanic who even did not have basic tools like screw driver and drill machine. He came and simply told me that this ac installation is not possible in your room. He told me a very hefty amount of work for the installation. When i told him that there are other flats in the same apartment with ac installation in the same bedroom location he did not listen to me and very hastily closed the call and went away. Why voltas is sending such a responsible and stupid mechanics who did not know how to deal with the customers. Plz plz, stay away from this crooks and don't ever buy anything from voltas. When i complained to the store manager,, naseem, he promised to visit me but never turn up. They cheated me in the name of tata brand but don't fall for that. Rotten tata is not going to attend your problems here. Buy a good imported brand from trusted stores.

Apr 18, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2019

Voltas Customer Care's response Dear Kaushalesh,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Mar 18, 2019

Voltas Customer Care's response Dear Kaushalesh,

Thanks for sharing the requisite details with us. Please be assured that we are working on your concern and we'll get back to you soon with an update.

Regards,
Voltas Online Team

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Address: 522004

I purchased volta's 1 ton ac product on 18th feb 19 through tatacliq. Delivered on 22nd and installation done on 23rd. Problem will start on 5th march 19. Out door fan is not working. Service engineer said board problem. They said we put a request for board on that day. Uma service center owner will told to me, the problem will be solved on 11th evening. But they did not contact me till today. I put several requests on volta's services and make calls to customer care and emails to social media also... Uma service centre said board is not reached us, customer care said with in 24 hours our team will contact you, volta's social media said give some time our team will contact you... These dialogues were repeated from 11th march 19. How many days you want to solve my problem. Today i will make a calls to asm narendra reddy also. He said i will talk with uma service point and close it soon... Whatever day after tomorrow i submit written complaint to mumbai head office... New ac with in 10 days the problem occurred, the quality of the product not good. It's totally volta's mistake.. But still now you consider my case in regular warranty point of view. My name is p. Punna rao, [protected], the total product details are registered with my mobile.

Mar 20, 2019

Complaint marked as Resolved

Thank you sir for supporting to solve my problem. Today 20.03.19 board problem solved by Volta's service Engineer.

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2019

Voltas Customer Care's response Dear Punnarao,

We have forwarded your concern to our team. Please allow us some time we will get in touch with you shortly.

Regards,
Voltas Online Team

Mar 18, 2019

Updated by ppunnarao I am already mentioned regard about your repeated dialogue... Don't worry sir, i am giving very long time to your team and at the same time half of the March month is already completed... i think this is not sufficient to your team... take one month after completion of the march.. may be your team is supporting me... Thank you sir to all of your team for supporting me till now from 8th march... Your voltas service center "UMA SERVICE" is very poor service... They give quick response regarding complaint with training students. They have no experience regarding Inverter ACs and at the same time they are using my NEW AC is useful to them for learning the experience... Today i write a written complaint to Mumbai Head Office regarding your services and day after tomorrow i went to the consumer court for justice. Thanking you so much for your support. I have all request mails, warrant bills, Invoice, When i make a complaints and what you are replied time, Regarding Uma service point and your ASM T. Narendra Reddy (he said after one week (its wonder) i don't know regarding your complaint, i talk with uma service point and resolve your problem. Still now he is also not solve my problem... Why you are taking more time (11 days)... Board is ordered on 8th (Uma service engineer said).. Even AC is coming with in 5 days to my home. But Board is not still pending... Uma service also having the same ODU (service engineer said). But they are not solve my problem. main problem with Service point... Thanking you for your support to solve my problem (after 11 days of time they ask allow us some time)... very nice.. take your own time... it is not old ac... Its NEW with in one week the problem will started (first of all you know that one)... Ok sir day after tomorrow I lodge a complaint in consumer court...

Mar 18, 2019

Updated by ppunnarao One call is coming from VOLTAS (he said refund is sent to your account, please send the details).. But i bought it for 29990 on 18 th February.. He take old AC from my home and fit to New AC... But what about my installation charges (1500/-)... and at the same time now the same ac is 31800 (aprx)... That about the difference... i am asking please replace the ODU with new one. Why it is not possible... So much time is wasted... what about this...

Mar 20, 2019

Updated by ppunnarao Still now i am not getting any call from Uma Service Center, Guntur and my problem is not solved...

Mar 20, 2019

Updated by ppunnarao Today i got a call from Uma Services, Guntur.. Please tell me the out door unit Sl.No and we put a request for Board. I am asking what about 12 days. You are also said we ordered board on 8th March 2019. Why you are asking now. They said "we are receiving a call from Voltas thats why i am asking"... I am said what about 12 days what you are doing till now regarding my AC and why you cancel my request due to phone is not reachable... Today how my phone is reachable... Please give proper instructions to Uma Services, Guntur (They are not giving respect to the customers)

Mar 20, 2019

Updated by ppunnarao Thank you Volta's social media to solve my problem... And thanks to consumer complaints.com for supporting consumers..

Verified Support

Mar 27, 2019

Voltas Customer Care's response Dear Punnarao,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

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Address: 400064

I purchased voltas split ac twice. First from kohinoor malad west mumbai shop on march 3rd 2019 i was despatch 2018 unit. This i returned to the showroom.

Second time i made purchase on mar 9th, 2019 from croma malad west mumbai. Post enquirying with sales personnel. He confirmed 2019 unit will be despatched. But to my dismay, 2017 unit was sent.

Want to know whether voltas has stopped manufacturing new units. Why the dealers are despatching only old units.

Are voltas brand not saleable hence dealers are holding only old inventories. Why one would pay price of 2019 and buy product of 2017. Is voltas fooling consumers by selling only old unit. This is not accepted by tata, who are tarnishing their image.

Apr 25, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2019

Voltas Customer Care's response Dear Customer(savvy01),

We are sorry for the experience you had. Please write to us about your problem with your mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Mar 25, 2019

Voltas Customer Care's response Dear Customer(savvy01),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

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S

savvy01

from Mumbai, Maharashtra

Mar 20, 2019

Due to Voltas pathetic approach. I have decided to purchase other brand of Split A/c.
I am really thankful to Voltas to help me make my decision and change my mind to some other Brand.

I will urge on the customers to beware of Voltas A/c. Customers make purchase in 2019 and they despatch unit of 2017.

Pls check the date of manufacturing.

Reply

Voltas Customer Care's response, Mar 22, 2019

Verified Support

Dear Customer(savvy01),

In order to assist you. Kindly share about your problem with your contact details at [email protected] so that we can assist you with your concern.

Regards,
Voltas Online Team

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Address: Ganesh nagar 2nd lane, 760006

Sir we have purchased 2 voltas ac from patro electronics brhampur odissa on 09.03.19 model no183vdzv & 185vdzv but he despatched 183vdzv outdoor unit & 123vdzv indoor unit after repeated complain they change 3 star split ac as per our order & iinstalled. He despatched 185vjzj ac instead of our order 185vdzv ac till now they harassing us & not change our ac.

Apr 25, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2019

Voltas Customer Care's response Dear Customer(K Tejeswar Rao),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Mar 25, 2019

Voltas Customer Care's response Dear Customer(K Tejeswar Rao),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

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Address: Madurai, Tamil Nadu, 625018

I purchased a voltas inverter ac 1.5 ton on 13.03.19 and the technician installed it on 14.03.19. While checking the motors coil got burnt and ac is not working. Today 15.03.19 technician came and unfit the motor. Need a proper motor without any complaint. My job card no.is [protected]. Here with i attached my bill and the pics of faulty motor. Without even a single day usage i got this complaint. Just get me a good one without no complaints.

+2 photos

Apr 19, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2019

Voltas Customer Care's response Dear Dinesh,

Thanks for writing in. We have forwarded your concern to our team. Please allow us some time we will get in touch with you shortly.

Regards,
Voltas Online Team

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Address: Road No 3 B, Plot No. 178, IDA Mallapur, Near Manikchand Chuarasta, Tealagana, 500076

Dear Sir,

I am totally surprised with you after sales service, no one is bothered.
Our AC is not giving cooling and hence we had lodged a compliant on 12/03/2019 complaint number [protected].
Vivan life science
Registered No : [protected]
When we called the customer care, we were told that will attend in 24 hr. Yesterday, when we called the customer care centre, we were informed that will be attended and gave number of m/s Vinayak Industries. We were frantically calling M/s Vinayaka ind. but was lifting the mobile. In the evening around 5 pm lifted the mobile and he said as it is late he will come tomorrow. Today since morning we have called-up customer care three times and was assured that problem will be attended.
Please attend to the problem urgently

Dr Satish Kumar
VP

Apr 29, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2019

Voltas Customer Care's response Dear Satish,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Mar 22, 2019

Voltas Customer Care's response Dear Satish,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

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Address: 560049

My ac installation was due on 3/12 at 10:00am. The service center and the technician kept pushing the time by 5-10 minutes every half hour i called giving some irrelevant reason every time. I have wasted half my day and eve after 72 hours of receiving the product from amazon my installation is not done.
Absolutely rude and uncouth behavior by service center and the technician.

Request no.[protected]

Apr 22, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2019

Voltas Customer Care's response Dear Minoo Verma,

We are sorry for the experience you had. Please write to us about your problem with your correct complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Mar 22, 2019

Voltas Customer Care's response Dear Minoo Verma,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

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L

little shaike a

from Mahe, Kerala

Mar 13, 2019

My New inverter Ac doesn’t work properly.It doesn’t cools .

ac installation pending - Comment #3375235 - Image #0

Reply

Voltas Customer Care's response, Mar 13, 2019

Verified Support

Dear Customer(little shaike a),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas Customer Care's response, Mar 22, 2019

Verified Support

Dear Customer(little shaike a),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected].

Regards,
Voltas Online Team

C

Chirag.nakrani

Mar 14, 2019

Ac with out door unit relocation at new address was required with installation

Reply

Voltas Customer Care's response, Mar 14, 2019

Verified Support

Dear Chirag,

Thanks for reaching out to us. Please write to us about your problem with your complaint number and mobile no. at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas Customer Care's response, Mar 22, 2019

Verified Support

Dear Chirag,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected].

Regards,
Voltas Online Team

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Address: New Delhi, Delhi, 110063

Hi,

I bought voltas window ac (Voltas window ac 185 dza (Deluxe) on 17th feb 2019 and still i have not received the extended 5 year warranty ceritificate. I got a message which said the warranty has been mailed, but i haven't received it yet.

Kindly see to it that the warranty certificate is mailed asap.

Here are the ac details:

Window ac
Capacity 1.5ton
Purchased on: 17th feb 2019
Purchased from: ep electronic paradise pvt. Lmt.
Serial no.: 4011238a18jc17835
Voltas window ac 185 dza (Deluxe)

Thanks!
Deepen sachdeva

+2 photos

Apr 12, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2019

Voltas Customer Care's response Dear Deepen,

We have re-escalated your concern to our team. Request your patience in the interim.

Regards,
Voltas Online Team

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A

Affan Khot

from Mumbai, Maharashtra

Mar 15, 2019

We used them for AC repair and unfortunately, this was one of our biggest blunder. They kept on sending new person on every visit ( 5 so far I) who found new mistakes everytime..There is absolutely no coordination amongst them internally. Today, I gave up on them as it looks like they have damaged my working AC.WOULD NEVER RECOMMEND THEM TO ANYONE

Reply

Voltas Customer Care's response, Mar 15, 2019

Verified Support

Dear Affan,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas Customer Care's response, Mar 23, 2019

Verified Support

Dear Affan,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected].

Regards,
Voltas Online Team

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Address: Hyderabad, Telangana, 500018

Dear sir,

I purchased voltas 70 l water cooler with remote control. There is a tank alarm system in this unit. Even if there is sufficient water level it gives an alarm due to which water pump will not work. Every year i cont change the sensors for tank alarm unit. Please ask them to give a parmanent solution for this issue or change the unit which doesn’t have this system.

Regards,
Baqhar.
[protected]

Apr 11, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2019

Voltas Customer Care's response Dear Baqhar,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

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S

sanguraj

from Coimbatore, Tamil Nadu

Mar 14, 2019

Air cooling is not working. Output of the board is not working as expected

Reply

Voltas Customer Care's response, Mar 14, 2019

Verified Support

Dear Customer(sanguraj),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas Customer Care's response, Mar 22, 2019

Verified Support

Dear Customer(sanguraj),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected].

Regards,
Voltas Online Team

R

radha guduri

Mar 27, 2021

Dear sir,

I purchased voltas 70 l water cooler with remote control. There is a tank alarm system in this unit. Even if there is sufficient water level it gives an alarm due to which water pump will not work. Every year i cont change the sensors for tank alarm unit. Please ask them to give a parmanent solution for this issue or change the unit which doesn’t have this system.

Regards,
g padama latha

Reply

Voltas Customer Care's response, Mar 30, 2021

Verified Support

Dear Padama,

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: 400101

I have purchased voltas ac from flipkart on 08th march 2019 with order id od[protected]. Currently voltas is running extended warranty program in place of 1 year to 5 year for all the ac purchased. When i contacted voltas customer care for the extended warranty they said flipkart is not their authorized seller and they cannot provide the extended warranty. If flipkart is not the authorised seller, why voltas is allowing them to sell the product. Many of consumer like me will be filling looted here by voltas or flipkart here.

Product description is
Voltas eu 123v dzu2 (R-410a) sn:4552321a18fc00975
Voltas cu 123v dzu2 (R-410a) sn:4512386d18fc04962

Apr 25, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2019

Voltas Customer Care's response Dear Customer(Prashantaseth),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Mar 11, 2019

Updated by Prashantaseth Hi,
I have purchased AC as per details shared earlier from Flipkart. I am looking for free extended warranty upto 5 years which is mentioned on your website. When I checked with your customer care, they said Flipkart is not authorised seller and we cannot provide this free extended warranty to you. Please provide me the extended warranty or confirm on the forum that Flipkart is not authorised seller. So that I can take the matter with them.

Prashant Seth
[protected]

Verified Support

Mar 13, 2019

Voltas Customer Care's response Dear Customer(Prashantaseth),

We are unable to track your details. Kindly share your complaint number and mobile no. at voltas.[protected]@gmail.com. so that we can assist you with your concern.

Regards,
Voltas Online Team

Verified Support

Mar 19, 2019

Voltas Customer Care's response Dear Customer(Prashantaseth),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

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N

neyvelisubbu

from Paramagudi, Tamil Nadu

Mar 15, 2019

No cooling effect.

Reply

Voltas Customer Care's response, Mar 16, 2019

Verified Support

Dear Customer(neyvelisubbu),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas Customer Care's response, Mar 25, 2019

Verified Support

Dear Customer(neyvelisubbu),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected].

Regards,
Voltas Online Team

G

Gravita India Ltd

from Delhi, Delhi

Mar 15, 2019

Request Free Service

Reply

Voltas Customer Care's response, Mar 16, 2019

Verified Support

Dear Customer(Gravita India Ltd),

Thanks for writing to us. Please write to us about your concern with your complaint number and mobile no. at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas Customer Care's response, Mar 25, 2019

Verified Support

Dear Customer(Gravita India Ltd),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected].

Regards,
Voltas Online Team

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Address: Plot no 115 & 126 Engineering Park Heavy Industrial Area Hathkhoj Bhilai 490026, Durg, Chhattisgarh, 490026

Sir, this is my first and last message to you bcoz i had called to voltas customer care alot for my problem of water cooler yet not solved but the response was same. The water cooler is plotted in the plant for workers and the thirsty ones. But still no response from you. This is how you deal with the customers? I am not satisfied and very angry with your services...

May 10, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2019

Voltas Customer Care's response Dear Shahbaj,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Mar 11, 2019

Voltas Customer Care's response Dear Shahbaj,

We have forwarded your concern to our team. Please allow us some time we will get in touch with you shortly.

Regards,
Voltas Online Team

Verified Support

Apr 09, 2019

Voltas Customer Care's response Dear Shahbaj,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

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P

partha mallick

from Patna, Bihar

Mar 13, 2019

Dear sir,

i want to infrom you that i have purchase 2 voltas ac in june 2018. in between this times the ac comprees is not working.sir in 1 year 2 ac compreeser is not working. not expect from voltas

kindly look at this matter in urgent basic

again did not response from your end - Comment #3374821 - Image #0

Reply

Voltas Customer Care's response, Mar 14, 2019

Verified Support

Dear Partha,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [email protected].

Regards,
Voltas Online Team

Voltas Customer Care's response, Mar 18, 2019

Verified Support

Dear Partha,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected].

Regards,
Voltas Online Team

M

moningi santosh kumar

from Tekkali, Andhra Pradesh

Mar 14, 2019

Splitter not working

again did not response from your end - Comment #3376842 - Image #0

Reply

Voltas Customer Care's response, Mar 14, 2019

Verified Support

Dear Santosh,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas Customer Care's response, Mar 22, 2019

Verified Support

Dear Santosh,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected].

Regards,
Voltas Online Team

B

Banu113

from Hyderabad, Telangana

Mar 14, 2019

Cooler pump not working . . . Working only motor and swing

Reply

Voltas Customer Care's response, Mar 14, 2019

Verified Support

Dear Customer(Banu113),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas Customer Care's response, Mar 22, 2019

Verified Support

Dear Customer(Banu113),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected].

Regards,
Voltas Online Team

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Address: 2/298/3760, Tagore Nagar, Vikhroli East., Mumbai City, Maharashtra, 400083

From last 3 month we requested to repair our voltas ac. Request no. [protected], looked by durga enterprises engineer (Engg - naushad - [protected] and engg - akhilesh - [protected]) first they said we will repair your pcb then they say we lost your pcb we have order new one. This happening from last 3 months. I don't know how company like voltas who is pioneer in ac will do like this to thier customer. I tried to escalate this on voltas self-care how ever i am not getting an otp, but i will do that any how. Pls reach me on my mail - [protected]@gmail.com

May 14, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

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Mar 09, 2019

Voltas Customer Care's response Dear Sayyed,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Mar 11, 2019

Updated by Sayyed Zameer Hasan How much time it will take since it's almost 3 month now. What is the problem can you explain

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Mar 11, 2019

Voltas Customer Care's response Dear Sayyed,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards
Voltas Online Team

Verified Support

Apr 09, 2019

Voltas Customer Care's response Dear Sayyed,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

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Address: Plot no. 115 & 126, Engineering park Heavy Industrial Area Bhilai District-Durg State Code-22, 490026

Dear Voltas Team,

Please let me know where is the service center of this water cooler near bhilai chhattisgarh pin code-490026
Product details-40/80 P88 WATER COOLER-SPC-UV
Bar Code-6010223P16D000033
Product not working from 4-5 months not cooling, not switching on, power cord issue.In product one toll free no is available but when i have call on this no([protected]) but telling it is wrong number. please provide me correct customer care no or contact of service center near my location. Revert back As soon as possible.

Thanks & Regards,
Shahbaz Ali
[protected]

May 26, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2019

Voltas Customer Care's response Dear Shahbaj,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Apr 09, 2019

Voltas Customer Care's response Dear Shahbaj,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

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Address: Malappuram, Kerala, 676506

Regarding this complaint already contacted voltas service center and one of the tech today visited my home and he found out there is less gas as per him there is leakage somewhere he cannot pin point the origin of the issue and charged 500 /-rs. Now i want to know why i should pay these amount without fixing my problem. Then if your service center send tech to anywhere for field inspection he should be going to fix that problem at any cost that means he should caree with proper tools.
Your tech told me it will take time about 3 to 4 days.

Apr 19, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2019

Voltas Customer Care's response Dear Salahudheen,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

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Mar 08, 2019

Voltas Customer Care's response Dear Salahudheen,

Thanks for sharing the requisite details with us. Please be assured that we are working on your concern and we'll get back to you soon with an update.

Regards,
Voltas Online Team

Verified Support

Mar 18, 2019

Voltas Customer Care's response Dear Salahudheen,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

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Address: Block no-25, house no-419, Trilok puri, just opposite to 25 block community hall, 110091

I have purchased new voltas ac on 05 feb 2019 with serial no - 4512378d18db01365 from vardhman electronics (Op) at the time of installation outdoor unit was faulty.
Now company person saying we can not replace this faulty machine we only change the part and new joints will come in this.

How company can sold this faulty machine without quality check.
I really disappointed.

I want to change my outdoor faulty unit and i already too much time from last two weeks there are making excuses.
Odu no - voltas cu 183v szft (R-410a)
4512378d18db01365

Kindly take a necessary action as soon as possible

Apr 14, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2019

Voltas Customer Care's response Dear Customer (vkmr),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Mar 14, 2019

Voltas Customer Care's response Dear Customer (rvkmr),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

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Address: New Delhi, Delhi, 110063

Hi,

I bought voltas window ac (Voltas window ac 185 dza (Deluxe) on 17th feb 2019 and still i have not received the extended 5 year warranty ceritificate. I got a message which said the warranty has been mailed, but i haven't received it yet.

Kindly see to it that the warranty certificate is mailed asap.

Here are the ac details:

Window ac
Capacity 1.5ton
Purchased on: 17th feb 2019
Purchased from: ep electronic paradise pvt. Lmt.
Serial no.: 4011238a18jc17835
Voltas window ac 185 dza (Deluxe)

Thanks!
Deepen sachdeva

Apr 11, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 04, 2019

Voltas Customer Care's response Dear Deepen,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Mar 09, 2019

Updated by Deepen Sachdeva I still haven't received the extendeded warranty ceritificate over mail.

Verified Support

Mar 11, 2019

Voltas Customer Care's response Dear Deepen,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Mar 11, 2019

Voltas Customer Care's response Dear Deepen,

We have re-escalated your concern to our team. Request your patience in the interim.

Regards,
Voltas Online Team

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Saiyed Mamashadullah Salik

Mar 5, 2019

I Purchased deep fridge from VOLTAS company after few months stopped cooling, several time technician visited but unable to trace the fault also one time taken to work shop with my own cost. Even one year is not complted.I suffer great loss in business also lost my Peace
Frustration with this company personal

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Address: F1307, PBEL city, besides TSPA, Chevella Road, Hyderabad, Hyderabad, Telangana, 500091

I had purchased this ac last year on 23 feb 2018, firstly the ac itself was delivered faulty with the problem in compressor and thereafter was installed saying that leakage in the pipeline.
After installation it never cooled and with numerous complaints to voltas, only response we've been receiving was compressor problem, burnt coil etc etc.. Technicians were experimenting on the unit just by repairing the joints, changing the coils rather than changing the entire unit and putting a new one as it was under garranty. At the end it never got fixed.
Infact the last complaint was lodged on 19 feb.
The technicians on there visit fixed a joint in the faulty compressor and convinced us that now it's perfectly fine and who not trouble, but as usual it just gave up in less than 24 hours.
Since then we are chasing voltas and there technicians which now are not even responding to us and refusing to help
The harrowing experience which we are going through from last year can't be explained.

I am writing here as a last resort, and in case not getting a response from here i'll just throw this crap out of my house and ensure that no other person in my society purchases a voltas product.

Apr 12, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

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Mar 04, 2019

Voltas Customer Care's response Dear Lakshya,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Mar 12, 2019

Voltas Customer Care's response Dear Lakshya,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

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Address: 30/1617 NARAYANAN ASAN RD, VYTILLA PO, Ernakulam, Kerala, 682019

I have purchased two 1 ton voltas ac units on 23 mar 2016 out that one unit not working.. Shows error code e5. After the usual free service.. Last november general service was done. According to voltas technician the pcb not working and it costs almost the cost of the ac... The above unit was vfery well preserved and rarely used. Voltas being a tata product thought it was trustworthy and never expected such a bad experience from such a reputed company. Authorised technician left after checking was unsure of the cost and what exactly to be done. He said he will call after talking to his boss voltas service head.. But never called even after two days in this summer.

Apr 12, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

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Mar 04, 2019

Voltas Customer Care's response Dear Customer(g r pillai),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Mar 12, 2019

Voltas Customer Care's response Dear Customer(g r pillai),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

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Address: N-34 /S-2 /11 /0 /3, Swami Vivekanand Nagar, Nr Rane Nagar Bus Stop, Nashik, Nashik, Maharashtra, 422009

I have purchased 1.5 ton inverter ac through amazon in june 2018. This ac stopped cooling in sept 2018. After complaint, service engineer filled the gas. The ac is giving cooling but it started making hissing sound. I again made complaint. Voltas service confirmed me in oct 2018 that they will replace the unit. Till date i. E. 02.03.2019 in spite of follow up, the ac is not replaced.
I request you to kindly resolve this issue at the earliest as hot season is approaching.

Customer : mrs kamalabai narendra pawar, regd mob [protected], nasik, maharashtra.

You my check my complaint status through my mobile no registered with voltas [protected]. They orally tell me it is resolved over phone and talk to voltas pune office for replacement.

Regards,

Apr 2, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2019

Voltas Customer Care's response Dear Kamalabai,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Aug 20, 2019

Voltas Customer Care's response Dear Kamalabai,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

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stanf

Mar 6, 2019

We recently bought a new voltas AC with free installation by the company option. The concerned person who came for the installation charged extra for the cable which was free with the package.
The amount charged is unduly and unlawful.

Kindly look into the matter as soon as it leaves a very wrong impression of the company.

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Voltas Customer Care's response, Mar 6, 2019

Verified Support

Dear Customer (stanf),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas Customer Care's response, Mar 14, 2019

Verified Support

Dear Customer (stanf),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected].

Regards,
Voltas Online Team

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