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www.voltas.com
3.6
Updated: May 25, 2026
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3045
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R
rambo235
from Gurgaon, Haryana
Apr 10, 2019
Resolved
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Resolved

amc documents

I've a voltas 185 zya 1.5tn window ac its warranty was expiring on 25/3/19. So when the engg. Mohd phn. [protected] came for the 2nd service of my window ac on 15/3/19 i paid him for amc of my voltas window ac to expand the warranty. Then he told me that amc documents he will delivere tomorrow on 16/3/19 but he didn't delivered the amc documents. And when i call him he said documents will be delivered within the few days or 7 days but it doesn't...
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shashi*11
from Pune, Maharashtra
Apr 10, 2019
Resolved
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Address: 411014

I have purchased a new 1.5 ton split ac of voltas on 04 apr 2019 through amazon. Even after a week the installation and warranty registration is still pending. I have been calling the custome care voltas almost everyday but they are just assuring it will be done tommorow. Also the number of technician which have been provided to me is unresponsive. This unethical behaviour on part of voltas is kind of harassment as i have already paid the full amount fot the ac. My installation charges should be waived off because of this delay and unethical behaviour of voltas.
May 24, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2019
Voltas Customer Care's response Dear Shashi,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Apr 12, 2019
Updated by shashi*11 After my complaint regarding installation, the installation of my 105 ton ac were carried oit on 11 Apr 19 and i have paid full installation charges. However, after one hr of running water started dropping down from the ac and i informed the same to the technician. They again came on12 Apr and found that the drainage pipe fitted is improper. when i enquired about the same they refused to change the pipe. voltas is simply fooling customers and only minting money without providing support. my problem has not been resolved till dt and i shall not be paying any additional charges.
Verified Support
Apr 20, 2019
Voltas Customer Care's response Dear Shashi,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
View replies
I have purchased voltas 1.5 window air conditioner from flipkart. 29 may 2018.but aak bhe service nahi ho pai. Please service kar do. Aur ha jab a/c liya tha tab usma jali nahi mili thi wo bhe bhajo. Kal tak service
Reply
Voltas Customer Care's response, Apr 11, 2019
Verified Support
Dear Customer(Manilarohit),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Apr 20, 2019
Verified Support
Dear Customer(Manilarohit),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected].

Regards,
Voltas Online Team
At night water leakes from flaps
Reply
Voltas Customer Care's response, Apr 11, 2019
Verified Support
Dear Yash,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Apr 20, 2019
Verified Support
Dear Yash,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected].

Regards,
Voltas Online Team
I want to do service of my voltas 1.5 ton window ac.i contacted on your toll free nuber many times but every time toll free number says it is wrong.so i want to contact you.kindly contact me and send some engineer from your side
Reply
Voltas Customer Care's response, Apr 12, 2019
Verified Support
Dear Customer(mkyadav80),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Apr 20, 2019
Verified Support
Dear Customer(mkyadav80),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected].

Regards,
Voltas Online Team
Hi team,

I am from Lucknow city (Up). I m trying to connect toll free number multiple times but call is not connecting. My free warranty service is due and it needs to be done as early as possible.
Waiting for positive response and do the needful.

Regards
Shailesh Kumar
Phone- [protected]
Mail- [protected]@gmail.com
Reply
Voltas Customer Care's response, Apr 12, 2019
Verified Support
Dear Shailesh,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [email protected].

Regards,
Voltas Online Team
Voltas Customer Care's response, Jul 5, 2019
Verified Support
Dear Shailesh,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected].

Regards,
Voltas Online Team
I am facing also same problem regarding ac installation, voltas team only assured us that it will be done but its pending from 8/4/19 to 11/4/19.
Hope they will do the same..
Regards,
Rajesh kumar
Reply
Voltas Customer Care's response, Apr 12, 2019
Verified Support
Dear Customer(errkraj),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Apr 20, 2019
Verified Support
Dear Customer(errkraj),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected].

Regards,
Voltas Online Team
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    R
    rahul keswani
    from Jalandhar, Punjab
    Apr 10, 2019
    Resolved
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    Resolved

    Address: 115 krishna colony amer road, Jaipur, Rajasthan, 302002

    I purchased Voltas AC on 8.4.2019 at 12PM but till now it was not installed.
    When we call to voltas office he reply technician is coming but didn't provide proper response.I also call on helpline number their also we got no response.
    Service is very very poor.
    Proper response is not provided to customers.
    In such situation we are plan to return the AC which i had purchased due to very poor services in the initially phase.
    May 23, 2019
    Complaint marked as Resolved 
    Voltas customer support has been notified about the posted complaint.
    Verified Support
    Apr 12, 2019
    Voltas Customer Care's response     Dear Rahul,

    We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

    Regards,
    Voltas Online Team
    Verified Support
    Apr 20, 2019
    Voltas Customer Care's response     Dear Rahul,

    We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

    Regards,
    Voltas Online Team
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      T
      tarundcm
      from Delhi, Delhi
      Apr 10, 2019
      Resolved
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      Resolved

      Address: Qtr 302/A Sector - 7, 530032

      I have purchased one split ac from baja electronics gajuwaka andhra pradesh on 5th and it was registered fror installation on 7th april request no is [protected]. I never expected that this type of disgusting service is provided by voltas. Still now it is not installed. I will be scared to purchase any tata's product in future and if tata does not control this type of negligence after sell then one day nobody will purchase any tata product. I want some actions against this type of service of vizag customer care immediately.
      Cell no: [protected]
      May 22, 2019
      Complaint marked as Resolved 
      Voltas customer support has been notified about the posted complaint.
      Verified Support
      Apr 10, 2019
      Voltas Customer Care's response       Dear Tarun,

      Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

      Regards,
      Voltas Online Team
      View replies
      After last service ac cooling totally gone...it only throwing hot air..we complain and technician come but still it's in same condition..
      It's not completed even 1 year.
      We facing much issue..

      Name- kalpana tiwari
      Contact no registered- [protected]
      Purchase from reliance, Ahmedabad
      Reply
      Voltas Customer Care's response, Apr 11, 2019
      Verified Support
      Dear Kalpana,

      Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [email protected].

      Regards,
      Voltas Online Team
      Voltas Customer Care's response, Jul 12, 2019
      Verified Support
      Dear Kalpana,

      We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected].

      Regards,
      Voltas Online Team
      I had purchased s/ac from electronic paradise it is under waranty so pls make it register and do it on priority
      Reply
      Voltas Customer Care's response, Apr 12, 2019
      Verified Support
      Dear Customer(hemantnegipreetgautam),

      We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [email protected] and we will put all our efforts in trying to help you out.

      Regards,
      Voltas Online Team
      Voltas Customer Care's response, Apr 20, 2019
      Verified Support
      Dear Customer(hemantnegipreetgautam),

      We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected].

      Regards,
      Voltas Online Team
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        H
        hykanchwala
        from Indore, Madhya Pradesh
        Apr 10, 2019
        Resolved
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        Resolved

        Address: 126 new road, Ujjain, Madhya Pradesh, 456006

        Sir i have purchased water dispensor of voltas and know i am facing promblems in your product kindly resolve my problem
        I have also tried your complaint customer number and it is totally of no use
        Please accept my complaint and resolve it my your repairing staff so that i can use your product from at maximum time and can be with you as your loyal customer
        May 27, 2019
        Complaint marked as Resolved 
        Voltas customer support has been notified about the posted complaint.
        Verified Support
        Apr 11, 2019
        Voltas Customer Care's response         Dear Customer(hykanchwala),

        We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

        Regards,
        Voltas Online Team
        Verified Support
        Apr 20, 2019
        Voltas Customer Care's response         Dear Customer(hykanchwala),

        We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

        Regards,
        Voltas Online Team
        View replies
        Really bad I purchased ac 3days back no one is able to respond up to now ihate to purchase the voltas ac very very bad
        Reply
        Voltas Customer Care's response, Apr 11, 2019
        Verified Support
        Dear Siva,

        We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [email protected] and we will put all our efforts in trying to help you out.

        Regards,
        Voltas Online Team
        Voltas Customer Care's response, Apr 20, 2019
        Verified Support
        Dear Siva,

        We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected].

        Regards,
        Voltas Online Team
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          N
          Niti Rastogi
          from Hisar, Haryana
          Apr 10, 2019
          Resolved
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          Resolved

          I purchased volta’s window ac on 18.3.2018. On 3/04/2019 i asked for service of my ac thru volta’s the representative told me that my warranty free service is due then person from ganesh aircon on vasant kunj visited and charged rs 590 for servicing. Today i am getting message for warranty free service upto 17/4/2019. Thus i was charged wrongly by ganesh air con vadant kunj
          Apr 10, 2019
          Complaint marked as Resolved 
          In this regard I contacted the Ganesh Aircon (9999555469) and also forwarded them the message reg warranty free service due till 17 April 2019.In response they said that they will look into.
          Voltas customer support has been notified about the posted complaint.
          Verified Support
          Apr 10, 2019
          Voltas Customer Care's response           Dear Niti,

          We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

          Regards,
          Voltas Online Team
          Verified Support
          Apr 11, 2019
          Voltas Customer Care's response           Dear Niti,

          Thanks for sharing the requisite details with us. Please be assured that we are working on your concern and we'll get back to you soon with an update.

          Regards,
          Voltas Online Team
          Apr 21, 2019
          Updated by Niti Rastogi           Inspite of several mails written to Voltas no resolution after so many days
          Verified Support
          Apr 23, 2019
          Voltas Customer Care's response           Dear Niti,

          Please be assured that our team is still working on your concern. Request you to allow us some more time, you will be contacted shortly in this regard.

          Regards
          Voltas Online Team
          Verified Support
          Jul 02, 2019
          Voltas Customer Care's response           Dear Niti,

          We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

          Regards,
          Voltas Online Team
          Jul 02, 2019
          Updated by Niti Rastogi           No it is not resolved
          Verified Support
          Jul 18, 2019
          Voltas Customer Care's response           Dear Niti,

          We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

          Regards,
          Voltas Online Team
          View replies
          Dear Sir we have been using the Volta’s AC 6 Years now but we are looking for repair and service can you helps us to find a good guy for service our AC at Krishnagiri Tamilnadu thanks
          Reply
          Voltas Customer Care's response, Apr 12, 2019
          Verified Support
          Dear Customer(acedevan),

          We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [email protected] and we will put all our efforts in trying to help you out.

          Regards,
          Voltas Online Team
          Voltas Customer Care's response, Apr 20, 2019
          Verified Support
          Dear Customer(acedevan),

          We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected].

          Regards,
          Voltas Online Team
          Refer my complain registered no.[protected] but not able to find out the demands of parts delivery till now.
          Thanks
          A K Jha
          3R/131 ARC Campus
          Charbatia-754028 Cuttack Odisha
          Contact no.[protected]
          Email: [protected]@gmail.com
          Reply
          Voltas Customer Care's response, Apr 12, 2019
          Verified Support
          Dear Anil,

          Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [email protected].

          Regards,
          Voltas Online Team
          Voltas Customer Care's response, Jul 16, 2019
          Verified Support
          Dear Anil,

          We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected].

          Regards,
          Voltas Online Team
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            T
            Tapas sharma12
            from Ranchi, Jharkhand
            Apr 10, 2019
            Resolved
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            Resolved

            I am having a voltas window ac of 1.5 ton and its been 4 months only and its making a lot of noise. I have requested to send your technician from last 3 days. Your executive made me false promises to send them, daily they are promising me amd giving different date and time. What should i do now to make it repair?
            I am having your message as well which have promised my scheduled appointment with time and date.

            Tapas sharma

            Request number [protected]
            May 23, 2019
            Complaint marked as Resolved 
            Voltas customer support has been notified about the posted complaint.
            Apr 10, 2019
            Updated by Tapas sharma12             Voltas customer care executives are not helpful at all
            Verified Support
            Apr 10, 2019
            Voltas Customer Care's response             Dear Tapas,

            Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

            Regards,
            Voltas Online Team
            Verified Support
            Jul 02, 2019
            Voltas Customer Care's response             Dear Tapas,

            We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

            Regards,
            Voltas Online Team
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              T
              tarundcm
              from Delhi, Delhi
              Apr 9, 2019
              Resolved
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              Resolved

              Address: 530032

              I have registered the installation of new split AC on 7th April the request no is [protected] but today also it is not installed. I communicated to local voltas customer care but no response even they don't receive the call also. I purchased this product because of Tata product but I didn't expected that the authorised customer care of Visakhapatnam Will behave like this. I have to think twice before purchasing any voltas products because of this disgusting service.
              May 13, 2019
              Complaint marked as Resolved 
              Voltas customer support has been notified about the posted complaint.
              Verified Support
              Apr 10, 2019
              Voltas Customer Care's response               Dear Tarun,

              Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

              Regards,
              Voltas Online Team
              Verified Support
              Jul 02, 2019
              Voltas Customer Care's response               Dear Tarun,

              We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

              Regards,
              Voltas Online Team
              View replies
              I Banani Jatua, was purchase a voltas brand new 1.5 ton AC dt.28.02.19 and it installed on 09.03.19, after installation i am facing problem with the remote connectivity and unable to use the product. yesterday technician come and make hole on the front side but problem is not solved. It is very bad experience with voltas.pls replace new.[protected]
              Reply
              Voltas Customer Care's response, Apr 11, 2019
              Verified Support
              Dear Banani,

              Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [email protected].

              Regards,
              Voltas Online Team
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                S
                Spandhana51
                from Hyderabad, Telangana
                Apr 9, 2019
                Resolved
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                Resolved

                I have bought a voltas Ac(1 ton 4 star 124V SZS FLORAL) from www.tatacliq.com on 29th march 2019. I am entitled to extended warranty as an offer mentioned on tatacliq website. i have sent an sms 'WTA' to [protected] as directed by tatacliq to register my product and avail warranty i am entitled. but I am unable to find a proper platform to talk to them as their website is not responding and customer care number ring busy all the time .
                Jun 9, 2019
                Complaint marked as Resolved 
                Voltas customer support has been notified about the posted complaint.
                Verified Support
                Apr 11, 2019
                Voltas Customer Care's response                 Dear Customer(Spandhana51),

                We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

                Regards,
                Voltas Online Team
                Verified Support
                Apr 20, 2019
                Voltas Customer Care's response                 Dear Customer(Spandhana51),

                We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

                Regards,
                Voltas Online Team
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                  1
                  123556
                  from Delhi, Delhi
                  Apr 9, 2019
                  Resolved
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                  Resolved

                  Dear sir i have purchased one voltas ac 1 ton model no 123 lzf window on 6th april 2019 from vimlesh enterprises sector 37 noida. I was told that on 8th april produced will be delivered till now it is not delivered and your staff is not attending the phone. Now i am required to take my money refunded due to very very poor service by voltas.
                  Bipin kumar rai
                  [protected]
                  [protected]
                  May 16, 2019
                  Complaint marked as Resolved 
                  Voltas customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 09, 2019
                  Voltas Customer Care's response                   Dear Bipin,

                  Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

                  Regards,
                  Voltas Online Team
                  Verified Support
                  Jul 13, 2019
                  Voltas Customer Care's response                   Dear Bipin,

                  We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

                  Regards,
                  Voltas Online Team
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                    D
                    Deepa Mehrotra
                    from Mainpuri, Uttar Pradesh
                    Apr 9, 2019
                    Resolved
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                    Resolved

                    Address: 69, PHASE-1, PUSHPANJALI BAGH, DAYALBAGH, Agra, Uttar Pradesh, 282005

                    The subject complaint lodged on 6-apr-19 at 10:00am & assured that complaint will be resolved within 24 hrs. Again called in evening but no proper response & given service center no.[protected] at agra. Contact to service center but they also not given any satisfaction & given service technician no. [protected]
                    Mr shahid. I have contact to technician & he told that i not able to do the job & contact to service center. Think that i have done the mistake to buy the voltas product. It is also seems that customer care desk open only for misguide & harassment to end user.
                    Pl do not send any one to attend the complaint because that already done by some other vendor & inform to your good self that i am forwarding this case to consumer forum for next course of action.
                    May 27, 2019
                    Complaint marked as Resolved 
                    Voltas customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 09, 2019
                    Voltas Customer Care's response                     Dear Deepa,

                    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

                    Regards,
                    Voltas Online Team
                    Verified Support
                    Jul 13, 2019
                    Voltas Customer Care's response                     Dear Deepa,

                    We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

                    Regards,
                    Voltas Online Team
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                      H
                      Harshita 97
                      from Pune, Maharashtra
                      Apr 9, 2019
                      Resolved
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                      Resolved

                      We bought an ac around 6 days back. The installation of the ac is not yet done. For your information we bought ac for the summer and not for monsoon. When we are calling the technician he is just saying i will in an hour since 4 days. Your customer service is very bad. If the installation of ac is not done in 24 hours we are going to return the ac.
                      May 24, 2019
                      Complaint marked as Resolved 
                      Voltas customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 09, 2019
                      Voltas Customer Care's response                       Dear Harshita,

                      We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

                      Regards,
                      Voltas Online Team
                      Verified Support
                      Apr 17, 2019
                      Voltas Customer Care's response                       Dear Harshita,

                      We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

                      Regards,
                      Voltas Online Team
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                        R
                        Ramesh Samartha
                        from Mumbai, Maharashtra
                        Apr 8, 2019
                        Resolved
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                        Resolved

                        Address: 560086

                        I have purchased one air conditioner 5-6 days back vide my request no [protected] by paying all charges but company executives/installation engineers are not attending. However I have requested many times /everyday but they will give one or the other reason for not coming for installation. I request ur kind self to look in to the matter immediately.
                        May 24, 2019
                        Complaint marked as Resolved 
                        Voltas customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 09, 2019
                        Voltas Customer Care's response                         Dear Ramesh,

                        Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

                        Regards,
                        Voltas Online Team
                        Verified Support
                        Apr 23, 2019
                        Voltas Customer Care's response                         Dear Ramesh,

                        We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

                        Regards,
                        Voltas Online Team
                        View replies
                        Career AC service
                        Very bad experience after I purchase A Carrier inverter AC. First it was delivered by Great Eastern Trading Company after 6 day in gruelling heat of summer in Bengal and Installation taking a long span of 10 days more but not yet been done. The item is dumped in my room but of no use. I am calling Carrier service and Great Eastern Trading Company Chinsurah Khadina More but all give false promises or excuses... it have a bitter experience ... no idea what to do next and also suggest others not to go for Carrier as service not assured

                        from Sanjoy Kumar Nag
                        Reply
                        Voltas Customer Care's response, May 25, 2019
                        Verified Support
                        Dear Sanjoy,

                        We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [email protected] and we will put all our efforts in trying to help you out.

                        Regards,
                        Voltas Online Team
                        Voltas Customer Care's response, Jun 3, 2019
                        Verified Support
                        Dear Sanjoy,

                        We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected].

                        Regards,
                        Voltas Online Team
                        Great Eastern Trading Company service
                        Very bad experience after I purchase A Carrier inverter AC. First it was delivered by Great Eastern Trading Company after 6 day in gruelling heat of summer in Bengal and Installation taking a long span of 10 days more but not yet been done. The item is dumped in my room but of no use. I am calling Carrier service and Great Eastern Trading Company Chinsurah Khadina More but all give false promises or excuses... it have a bitter experience ... no idea what to do next and also suggest others not to go for Carrier as service not assured and do not purchase anything fron Great Eastern Trading Company ...

                        from Sanjoy Kumar Nag
                        Reply
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
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                          S
                          sunny9711
                          from Mumbai, Maharashtra
                          Apr 8, 2019
                          Resolved
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                          Resolved

                          Address: WZ 310 A NANGAL RAYA NEW DELHI, New Delhi, Delhi, 110046

                          Dear

                          I have perches yesterday (07/04/19) a new cooler from hari nagar branch. Cooler deliver at home 5.30pm. I have just check and start cooler but some noice in cooler.

                          I have lots of call but no revert on phone..
                          It's pethatic service for this. Because no fault in my side. Cooler automatically in physical damage. It's just 24hr old cooler...

                          Please give me a proper solution on this.
                          May 19, 2019
                          Complaint marked as Resolved 
                          Voltas customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 09, 2019
                          Voltas Customer Care's response                           Dear Customer(sunny9711),

                          We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

                          Regards,
                          Voltas Online Team
                          Verified Support
                          Apr 17, 2019
                          Voltas Customer Care's response                           Dear Customer(sunny9711),

                          We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

                          Regards,
                          Voltas Online Team
                          Helpful
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                            J
                            Jitu Kush
                            from Delhi, Delhi
                            Apr 8, 2019
                            Resolved
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                            Resolved

                            Why do you make such a worst quality product?
                            I bought voltas window ac in 2017.in 2018 after completion of warranty period (Exactly one year) it had the gas leakage problem and one capister burned. I had to pay rs 3600 for repairing the ac in tata service center. Again in 2019 same problem started and i had to pay around rs 2800.
                            Can you guys explain is it your strategy to build such bad quality product and earn the money? Why do you make fool to customer?
                            Will you return my money which has been paid in ac repairing or are you able to return the ac?
                            May 18, 2019
                            Complaint marked as Resolved 
                            Voltas customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 09, 2019
                            Voltas Customer Care's response                             Dear Jitu,

                            We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

                            Regards,
                            Voltas Online Team
                            Verified Support
                            Apr 17, 2019
                            Voltas Customer Care's response                             Dear Jitu,

                            We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

                            Regards,
                            Voltas Online Team
                            Helpful
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                              H
                              hiteshparik
                              from Mumbai, Maharashtra
                              Apr 8, 2019
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra

                              I have amc for my ac at home. The amc was provided by voltas. I called up voltas customer care to book service as amc was provided voltas. It was a shocking experience. Customer care guy for rude and told me to contact on the number provided on invoice and disconnected the call without listening to me. This is pathetic service by tata group company. If voltas doesn’t want to take responsibility of amc, they should inform customers upfront. I have paid for 2 years amc. I think i took the wrong decision of going with amc. This is the worst service i have experienced.
                              Apr 8, 2019
                              Complaint marked as Resolved 
                              After calling customer care, I tried online service request which worked. However, talking to customer care was a bad experience.
                              Voltas customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 09, 2019
                              Voltas Customer Care's response                               Dear Hitesh,

                              We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

                              Regards,
                              Voltas Online Team
                              Verified Support
                              Apr 17, 2019
                              Voltas Customer Care's response                               Dear Hitesh,

                              We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

                              Regards,
                              Voltas Online Team
                              Helpful
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                                Y
                                Yatin@2
                                from Delhi, Delhi
                                Apr 7, 2019
                                Resolved
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                                Resolved

                                Address: G-32 Third Floor East of Kailash, New Deldi, New Delhi, Delhi, 110065

                                Bought a new ac on 06/04/2019 evening 19.30 hrs from om sai traders sant nagar new delhi vide bill no gst/s/0033. The dealer delievered it & installed immediately after installation when the person started the ac it started making huge sound. The same was reported to dealer who says voltas is the worst ac you have taken it always makes sound on installation now as it is installed it will be looked after by voltas company not by me. Today people from voltas came who finally after checking says it cannot be repaired. Customer suffering nobody responding
                                May 22, 2019
                                Complaint marked as Resolved 
                                Voltas customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 08, 2019
                                Voltas Customer Care's response                                 Dear Customer([protected]@2),

                                We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

                                Regards,
                                Voltas Online Team
                                Verified Support
                                Apr 16, 2019
                                Voltas Customer Care's response                                 Dear Customer([protected]@2),

                                We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

                                Regards,
                                Voltas Online Team
                                Helpful
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                                  N
                                  nein nicht
                                  from Hyderabad, Telangana
                                  Apr 7, 2019
                                  Resolved
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                                  Resolved

                                  Address: J8 Falaknuma block, MCEME, Trimulgiri, Hyderabad, Telangana, 500015

                                  Two days back i bought new window ac from voltas. And i also placed a request for a first time installation through voltas customer care, but it's been two days no one came. The customer care service is not at all responding and responsible. Instead i only get rescheduling msg. Pathetic customer service. Please improve your business ethics. I will not recommend anyone to buy voltas products.
                                  May 18, 2019
                                  Complaint marked as Resolved 
                                  Voltas customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 08, 2019
                                  Voltas Customer Care's response                                   Dear Customer(nein nicht),

                                  We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

                                  Regards,
                                  Voltas Online Team
                                  Verified Support
                                  Apr 16, 2019
                                  Voltas Customer Care's response                                   Dear Customer(nein nicht),

                                  We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

                                  Regards,
                                  Voltas Online Team
                                  Helpful
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                                    A
                                    Avesh Bedi
                                    from Ambala, Haryana
                                    Apr 7, 2019
                                    Resolved
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                                    Resolved

                                    Address: 1, Rgub, 143201

                                    I have schduled my appointment for free service of my ac on 4 april 2019 whose sr no. [protected] but today i got this msg
                                    Dear customer your sr no [protected] proposed for cancellation, reason: customer reschedule. Call on [protected] to stop cancellation.

                                    I have not reschedule my appointment then how they cancelled my appointmnt.
                                    This is not done. Its totally unprofessional.

                                    Very much dissapointed.
                                    Kindly take action.
                                    May 10, 2019
                                    Complaint marked as Resolved 
                                    Voltas customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 08, 2019
                                    Voltas Customer Care's response                                     Dear Avesh,

                                    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

                                    Regards,
                                    Voltas Online Team
                                    Verified Support
                                    Jul 13, 2019
                                    Voltas Customer Care's response                                     Dear Avesh,

                                    We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

                                    Regards,
                                    Voltas Online Team
                                    Helpful
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                                      S
                                      Samir Kulkarni
                                      from Mumbai, Maharashtra
                                      Apr 6, 2019
                                      Resolved
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                                      Resolved

                                      Address: F-14/11, Saritanagari phase-1, Pune, Maharashtra, 411030

                                      Voltas limited is least interested in installing ac
                                      I purchased on 30th march 2019, still not installed,
                                      I tried reaching call center number ([protected]) at least 25 times since 2nd april 2019 and the call was answered 5-6 and assured me that the vendor would connect with me.

                                      The vendor never bothered to contact me, one day the call center executive shared me name of vendor and some landline number which revert connected further.

                                      Then i traced his number number of vendor on just dial and contacted him, he promised to install the ac today. Me and my spouse has been connecting him since morning and he most of the times did not answer the calls and if answered has been giving fake commitments.
                                      May 17, 2019
                                      Complaint marked as Resolved 
                                      Voltas customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 08, 2019
                                      Voltas Customer Care's response                                       Dear Samir,

                                      We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

                                      Regards,
                                      Voltas Online Team
                                      Verified Support
                                      Apr 16, 2019
                                      Voltas Customer Care's response                                       Dear Samir,

                                      We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

                                      Regards,
                                      Voltas Online Team
                                      View replies
                                      The same scenario is fall at my end also after getting delivered AC on dt-5th April 2019 till date not get installed.All time I am getting false commitment by customer care and by the appointed technician...Feeling helpless and fully disappointed.
                                      Reply
                                      Voltas Customer Care's response, Apr 9, 2019
                                      Verified Support
                                      Dear Ashish,

                                      We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [email protected] and we will put all our efforts in trying to help you out.

                                      Regards,
                                      Voltas Online Team
                                      Voltas Customer Care's response, Apr 17, 2019
                                      Verified Support
                                      Dear Ashish,

                                      We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected].

                                      Regards,
                                      Voltas Online Team
                                      Helpful
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