Voltas Complaints & Reviews

Regarding this complaint already contacted voltas service center and one of the tech today visited my home and he found out there is less gas as per him there is leakage somewhere he cannot pin point the origin of the issue and charged 500 /-rs. Now i want to know why i should pay these amount without fixing my problem. Then if your service center send tech to anywhere for field inspection he should be going to fix that problem at any cost...

I have purchased new voltas ac on 05 feb 2019 with serial no - 4512378d18db01365 from vardhman electronics (Op) at the time of installation outdoor unit was faulty.
Now company person saying we can not replace this faulty machine we only change the part and new joints will come in this.

How company can sold this faulty machine without quality check.
I really disappointed.

I want to change my outdoor...

Hi,

I bought voltas window ac (Voltas window ac 185 dza (Deluxe) on 17th feb 2019 and still i have not received the extended 5 year warranty ceritificate. I got a message which said the warranty has been mailed, but i haven't received it yet.

Kindly see to it that the warranty certificate is mailed asap.

Here are the ac details:

Window ac
Capacity 1.5ton
Purchased...

I had purchased this ac last year on 23 feb 2018, firstly the ac itself was delivered faulty with the problem in compressor and thereafter was installed saying that leakage in the pipeline.
After installation it never cooled and with numerous complaints to voltas, only response we've been receiving was compressor problem, burnt coil etc etc.. Technicians were experimenting on the unit just by repairing the joints, changing the coils...

I have purchased two 1 ton voltas ac units on 23 mar 2016 out that one unit not working.. Shows error code e5. After the usual free service.. Last november general service was done. According to voltas technician the pcb not working and it costs almost the cost of the ac... The above unit was vfery well preserved and rarely used. Voltas being a tata product thought it was trustworthy and never expected such a bad experience from such a reputed...

I have purchased 1.5 ton inverter ac through amazon in june 2018. This ac stopped cooling in sept 2018. After complaint, service engineer filled the gas. The ac is giving cooling but it started making hissing sound. I again made complaint. Voltas service confirmed me in oct 2018 that they will replace the unit. Till date i. E. 02.03.2019 in spite of follow up, the ac is not replaced.
I request you to kindly resolve this issue at the...

No service done one guy take the appoinment for free service but he didnt came for service. Later some one called for feedback i informed how you ask for feeback with out doing the same. Later he re opened the case but still now no care for the products and service. Very bad service very very cheap service. Its real hate for tata branding. Please service at the earlist am not responsible for any warrenty issues.
I attached screen shorts...

My voltas ac was not cooling since few days and while contacting service provider of voltas, they told gas needs to be refilled which will cost around 2600 rs. But my ac is still under warranty period. I would like to raise my concern that why company is charging this much of amount even in warranty period.
I have already raised query to voltas. Below are the details for the same.

Request number : [protected] date :...

Hi sir,

We raised a service request on[protected]. One service technician came on[protected] @4:43pm and said he required another technician, so he went by saying “tomorrow i will come with another technician”. We tried to call home but no response, today it’s[protected] but still issue not yet resolved.

We never faced issue with the others brands for the first time feeling regret on purchasing voltas...

Votlas service centre called me yesterday saying be ready for ac installation our team will be there in one hour but no one appeared.
Voltas service is just mental tourchar.
Repeatedly i followed up for my ac installation. Made more than 20 calls to service center and call center. They just gave me assurance but no results in practical. It's been 3+ from my ac purchase and still waiting for installation.
To be honest...

Why are voltas ac service technicians aren't able to produce their identity cards? Each time i've asked for their identity cards, they have said, 'it hasn't been issued from voltas yet '!!! It is quite ridiculous that whenever your technician comes, he asks for every details of the product i have purchased, including the model no., date of purchase, my address etc etc in writing or through recorded phone calls, but when the customer asks...

I had registered a complaint with my voltas ac on feb 18th 2019, complaint no s9c1802002. My complaint was attended by a person sent from villivakkam, chennai branch. They had identified a gas leave for which i paid an amount of rs.6700 for the repair as well as 3yrs amc. He didn't give me a bill stating that it will e mailed to me. 2 days have gone by and i have not received the amc copy nor the service guy attending my calls. His no is...

We are facing an issue (Oily smell and taste) with a newly bought water dispenser (1/01/2019). We have lodged complaint umpteen times but no complete solution has been delivered as of yet which resolves the issue. And we are still facing the problem. This has to be taken seriously and the product has to be replaced on an urgent basis. We have attached the invoice as well and hope voltas authorities take an immediate action....

We are from rajesh silks house, lad bazar, charminar. We have complained you before regarding this. Our water cooler is not giving cooling so we need aservice to sort out the issue. Please sent your person to clear this issue. Here am giving you the details of our firm.
Rajesh silks house,
21-7-276/277, mitti-ka-sher, charkaman, gulzar house, hyderabad-560002.
Tel:[protected]/[protected].

Kindly provide...

I purchased 3 x 5* voltas split acs worth rs 1, 26, 269/- from, reliance digital, genesis mall, alwar bypass road, on 09 feb 2019.

All kinds of assurances and kindness shown by sales team of reliance digital, before the purchase but have not provided any assistance whatsoever, for its installation, even when i visited their showroom in person on 13 feb 2019.

Team of installation arrived on 12 feb 2019 and after...

At telephone exchange kaithamukku 28 nos inverter 1.5 tr 3 star s/t ac units have been supplied and installed by voltas. These units replaced the erstwhile 7tr pac units used to cool telecom equipments. The units are under warranty. The cooling capacity of these units especially the 4 units in nib room is found much below acceptable limits. Accordingly the complaint was registered through toll free. Nos [protected], [protected], [protected]....

Reference to my ac maintenance request no. [protected] dated - 09.02.2019 and the one that was done previously as well.in both the case, your technician did not come on time that was fixed by the voltas customer care executive and told me "it is not possible to come before 10:30 am and after 5:00 pm as well as if he has 3-4 complain from that area than only he can pay a visit and not for single complain". Next day when i call them they told...

Service request no [protected] and [protected].
for voltas AC, Dhariwal Trading Pali bill no 581 dated 19/5/18 and bill no 697 dated 9/7/18.
The persons sent for servicing were untrained. they did just eye wash. opened the air dispencer, removed the two small mesh, washed it and placed it back. Is this the servicing. In summers I do this washing every month.
Enquire who had been sent for servicing and check when they...

Hi team,

4 year back i purchased 2 voltas ac. Now one of the ac got complaint and we complaint to our nearby voltas centre and the voltas service men come and check 2 months back and they told like outer part got complaint and we need to replace the entire part. So we ask them to replace and they told now they don't have stock, when the stokc cam they will do it and they will keep us posted. After that no reply from them and...

I have bought a voltas washing machine recently and it has been showing some problems from the past few days. It is making weird noises when i switch on it. Not only i have tried to reduce the load of the washing process by reducing the clothes, still, but i also face the same problem and an led keeps blinking and it stops working.. Please send a person as soon as possible for my satisfaction in your product....