Voltas Complaints & Reviews

Dear sir,
I have purchased a inverter model of Volta’s and I’m facing issue since day one they have replaced the outdoor unit and the cooling issue remains same
Kindly need a refund I’m really tired running behind service centre people and booking online complaints
Plz assist me what to do I need a full refund don’t want to use this product kindly do needful and moreover I got 7500 bill with minimu sugar how come it can happen with inverter model again the cooling issue started last week they have filled the gas now the again problem persists plz guide me
Sardar Sunny Singh
[protected]

I have purchased cooler of voltas, but just after 11 months its motor got burnt out. After lodging complain, the action was taken very slowly. But after motor replacement, the cooler makes noise and the technician says that it is normal noise and cant be eliminated. I am frustrated as no action is taken from voltas for its remedy. Complaint lodge date[protected] and still it has same issue. Complaint number is [protected]. Please help it is still in warranty.

The fan motor of the above voltas ac vertis elite 1.5 ton is not working. I am not available of original spare of fan motor. Please arrange to supply me thanks.
My ac was supplied by the sathya agencies, vilathikulam, thoothukudi dist. I approachedthe agency and the voltas company customer care at thoothukudi. But noone can help me to get a spare part.

Hi this is for company information that i am living in jalandha (Punjab). My name is ajay kumar and my address is 838 urban estate phase 2 jalandhar city. I purchased two window a c last year in july. This season i approach service centre for the services of a c which is in warranty. Inspite of several reminder the r not ready to do the sevice of a c. I even said serice center employees that i will put complaint agaist u people but the took my words for granted. Now i think i made a wrong decision by buying your company product.

We have purchased the inverter ac of 1.5 ton in the month of july 2017.in the end of month of apirl i start the ac but it is not working. After compalint with customer care a technicain came to our office and he told that pcb is not working. But after passing more than 15 days it has not been resolved. I am trying daily with customer care number and technician. Both of them are not responding properly.

Dear sir my name is vipan sachdeva my address is b 38 3rd floor janta colony shiva ji vihar. My pho number [protected]. Sir in 2017 april 21, i purchase new a. C from vijay sales rajouri garden new delhi. From day one there a very bad smell coming from a. C when compreser is cut down, i compiled that also. They came and say no there no problem. And now still there is same problem and one problem is added a. C takes 10 min to state a compreser and its cuting down in 5 min. Ples sir help me i am not reach person. And i done to any repair ples change my a. C.

With regards vipan sachdeva pho.[protected]

We have purchased voltas air cooler recently (March-2018) first we have faced the problem with motor service team changed fan & motor after 15days of compliant given. After 20days again fan was broken when cooler is in running condition given a compliant again on 29/04/2018 still part replacement was not happened. Service center authority persons are not responding properly.in total 2 months cooler was run only 20 days... Please look into this matter seriously..

Hi my name is sekar,
I hv bought a ac 1 ton on december 17 and i got a cooling problem on may 9 2018.. From the day one to till nw the problem was not rectified due worst service company and service engg for this we have struggling for that product,
So please take necessary action and let me know the clear solution for that voltas ac problem.
Thx
A. Sekar

I dr. Ashish darawade, purchased voltas split ac (Sr no.4552238a18bc00449) from maharashtra electronic tilak road on 17/3/18... My ac stopped working exactly 15 days after installation so i called to maharashtra electronic people many types.. But they didn't cooperated at all... So i called voltas toll free no. (Complaint no. [protected]) and sent there engineer (Sr. No 3765..). Who blamed t weather and dust for no cooling and assured t problem will resolve in 2 to 3 days but situation got worst then after... I m really upset with voltas company and then maharashtra electronic as well for a poor service to new coustomer...

I have bought new Voltas AC (1.5 Ton, 3 star) from Paytm and I have received it. Why I am not getting free installation if I have bought this expensive AC from you?
Most companies like LG, Career etc were giving free installation but I only wanted to buy TATA product as I have trust on TATA product & I also thought you will also give free installation along with this. This is just insane.

I have purchased a voltas window ac 183 dz o the 6th of this month.
With 5 years full warranty has been promised at time of sale..

This has been delivered by kohinoor on saturday the 12th of this month.
This was purchased at the exhibition in bandra kurla complex organised by kohinoor.
All billing was done by kohinoor.

Since purchase i have been chasing kohinoor for installation.
This has not happened to date however in the meanwhile i got a call for voltas for demo.
I responded that installation hasnt happened.

Now, voltas called me up today and says i have not raised an installation request.
I have said that i have not raised any request and kohinoor is managing everything.
Now i am told that if kohinoor does the installation then the warranty is void.
This was stated by mr baskar today at approximately 14:00 hours

Kindly clarify what does your partnership entail and when you know that kohinoor provides an install service that voids your warranty why do you not explicitly state this?

How does voltas take part in an exhibition with kohinoor and not provide in writing that warrant will be void if kohinoor installs the product?
How does voltas accept demo requests if install is done by kohinoor?

I am an end customer who having paid in full and sitting with an uninstalled ac 15 days after payment and not clear on the way ahead.
And am the victim of kohinoor / voltas partnership.
Respond and resolve.

Dear sir/mam,

This is umesh here. My registered contact number is [protected] and email id is umeshsati.[protected]@gmail.com.

I have purchased voltas split ac on dated 18/03/2018.
Call awaited from customer care for extended warranty registration. Many times i tried to call to customer care but my issue is not resolved yet.
Also dropped a email but no response received. Again and again customer care is saying i will receive a call.
Please find the details and do the needful at earliest. Also let me know if any other details required.

Serial number : 4552210a17lc02993
Purchase date: 18/03/2018
Purchase from: vijay sales, thane, ghodbunder road

Thanks,
Umesh patle
M: [protected]

I purchased 2 votlas split ac in nov.2017 that is winter season. When the summer season is start from the 1 april 2018 when i used on of my ac there is some sound and noise came from inside ac. I called at voltas service center and they send engineer for reactify this problem.in one month 5 engineer came to my home for solve this problem but still the problems is as usual from the first day. Two time they changed gas, set swinger, clear filter, and so many repair things they did in one month. But the huge noise and sound is still come.
Now what i do. I am totally fed up from my ac.
Kindly solve this problem or change my ac unit as soon.

Regards
Narendra jain
[protected]
Email - kothari. [protected]@gmail.com

Sir
I serviced my AC on 28.04.2018. Service particulars is Service (SAC) for which Rs. 2200
was paid. But after only 15 days time the cooling of AC is being not performed. I am very disappointed with such a bad service of Voltas.

Kindly lodge the complaint and arrange to provide better service at earliest.
Kamlesh Kr Singh
HN 17
Road No. 4A
Near New Sai Temple Kachchi Talab Gardani bagh. Patna 1
Bihar

I have repeatedly taken up this issue of a faulty
1.5 ton spilt ac that we purchased in apr 2016. Ever since the ac was installed the water starting leaking from pipe which was done by voltas engineers only. Now exactly 2 years after the ac was bought it has stopped cooling and the remote too is dead. When i approached customer care, the only thing they keep repeating is that service engineer would come, his charges are inr 400 if the gas has leaked then refilling charges are inr 1800.
At the onset why should a top brand like voltas should not take responsibility of a faulty machine and either fix the problem with nominal charges as a normal service provider agency would cost half as much with no hassles. There will be no visiting charges and the refill with a 6 month warranty will be done within 1500.
It's not just about money but the fact that the machine has been a constant headache from day 1. And now i am done with looking after and fixing it. Is there any workable solution? This ac has become a costly affair for me.

I bought voltas 1.5 ton wac 183czp on 07 may 2018 from aan electronics sadar bazar delhi vide invoice no. Gst/a/ccr-157. The salesman told me that ac would be installed on 08 may 18 but no one told me that i am required to call toll free for installation. On 08 may when i called aan, i was told that i am required to call toll free number. When i called toll free number, i was told that someone would come by 1200 hours in the noon. When no one came then i called toll free again and this time i was told to call local representative of voltas. When i called on that number i was told that technician would come by 1600h with all material as per dimensions of my windows. When the technician came he had small piece of ply and he told that he would fit only that ply and the balance part of window can't be done by him. This is unprofessional. My relatives with small children were already staying with us and fitment of ac was essential. I requested if the ac can be fitted but the answer was same, that some portion of window would be left open. I therefore had to ask local technician to fit the ac. I was not aware that by doing this, my warranty would no more be valid. It is my request that your technician may check the fitment of ac but without any charges and warranty may be revalidated. For your information my first ac was also 1.5 ton window ac from voltas and the installation was done free of cost by your reps. Regards rajesh nag

I bought 1 ton voltas inverter a. C. For. Snehanjali store who offered n claimed to give installation with 499 rs n extra charges to 5500 rs. However i read some review online n decided to get installation done through voltas only so my warrenty does not get void in case if i have opt snehanjali installation. I have booked installation through customer care n she said it's free installation 4 inverter a. C.. Next day when technician came he asked from where i bought n then he asked for 1500 rs for installation. I again called to customer care n she registered complain n later again called c care n they asked that it's 499 rs but guy was not ready n he called to his serive centre. This took 45 min so later he asked n convinced for 499 rs. However i booked installation which was free n i got msg from customer care that your request is resolved n u paid 0 free installation... This was not correct.. I paid 499 plus gst... N other stand n pipe charges. Such a poor communication n service. I saw ad in paper that it's free installation n hence i opted 4 voltas installation...

I purchased the product last month and this is my 3rd complaint in 3 weeks, as even after technician refilled gas it is stops cooling after 3 days. I have already raised a request for replacement. My request no. Is [protected]. Please do the needful at the earliest. This is really a matter of concern because the product is from a reputed brand tata group. Awaiting your earliest positive response.

Dear sir,
Please take attention of my complaint no. [protected] dated 26.03.2018. Your service engineer comes and check the product and collected 400/- rs but the problem is not resolved by him. Then i was get touche with m/s megha service
12, old awas vikas colony kashipur (Uttrakhand) on 19.4.2018
Their service engineer comes and collected the sum of rs 350/- by invoice no. Ms1027, tcr no. R3860a/0000, sac code 998715 but as usual the problem is not yet resolved afer that i have called him daily for the problem till today 13.05.2018 but he has not interested for the problem.
Please solve the problem of my product soon.

Sir,
I have buyed ac from your company by thinking that it is a well known company and it will give a good service but sir
Since i have buy the ac.since that day my ac is creating problem like some times gas is leaked, back side ice is formed so please change my ac.because alot of time i have fill the gas and report to customer care..so please sir show some concern to my problem.