Voltas Complaints & Reviews

I had an AMC of my AC (1 ton window type) for 2 years till May 2018. On 30 March 2017 i lodged a complaint ([protected]) for wet service & no-cooling. After persistent telephonic requests with Ginny Aircon (Auth service centre) Ac was finaaly serviced on 6th April i.e. after a lapse of 7 days period. Complaint regarding no-cooling was not taken care off.
However, on 18th April 2017 i again lodged a complaint ([protected]) which has...

I am rohit sharma, i have bought 1.5 ton split ac. I used to take amc of this product. I registered a cooling complain regarding the my ac on 17th april. But till continuously follow up they attended my complain on 20th april and identify the complain of gas filling which i already mentioned during the complain and then they gone away. Today i am also following them but no respond. Your management is worst management. I have other brand ac...

This is last time i m registering or complaining to you after this i will directly go to consumer court or solve my issue i am tired of registering nd complaining to you. I[censored] cant do anything i will go to court. This is the way u deal ur customers. Worst ac company nd service repair my damaged compresser and servce my ac today or get ready for court....

Request no. - [protected] on 18/04/2017
Request No. - [protected] on 20/04/2017
Request no. - [protected] on 28/08/2016
complain mailed to you on 15/09/2016 - 24/09/2016 - 26/09/2016 -
28/09/2016 - 29/09/2016 ([protected]@ voltas.com, [protected]@voltas.com,
[protected]@voltas.com)
Request no. - [protected] on 04/09/2016
Request no. - [protected] on 24/09/2016

I am calling to your...

Worst worst worst i have registered complaints many times but no response nd my ac is in waaranty nd compresser is also in waraanty of 5 years but its dammaged come nd repair it cheaters. Just come nd change it. I have already complaint many times but waste. Nd i[censored] dont listen to me i will complaint in every office everywhere.

Just repair my ac just bring it to the good position nd replace the compresser with original one...

AC works intermittently. If it works today, the next day it won't work. Raised around 7 Service Requests and each time the service center executive closes it stating 'No issues' or 'Resolved'. This product is in first year of warranty.
Each time the executive visited, the ac appeared working. Even though I have explained to SerciceDesk team, Service center executive, they never took further steps to identify the issue and resolve....

Dear sir/mam

This is in reference to captioned complaint subject.

I have purchased voltas split ac 1.5 ton 3 star and get it installed. And facing cooling issues from d day when it's installed. Thus got checked from your company mechanic as well and during checking in its very first year of purchase found low level of gas. And they put it and it work as compromising. But this year even after periodic servicing...

My account is under warranty. The annual free service is overdue. I have been following g up for a month now but nobody is coming to get it serviced. There is no response from customer care number either. I have been calling the customer care number and they are only assuring that they will ensure resolution within 24hrs. But it's been a month now and no respite....

We have already filed for a complaint with the Volta's team on the 08/04/2017 with Request No: [protected]. But till today i.e 19/04/2017 no technician has turned up at our place. I called up the customer care team on 14/04/2017 who in turn told me that they have placed my request on priority and very soon the technician would be visiting my place, and they also gave me the Service Center number which is [protected].
I've been calling...

Sent: tuesday, april 11, 2017 11:13 am
To:
Unique.[protected]@gmail.com; [protected]@voltas.com

Co gad, ahmedabadsir/madam,

1. pl refer your bill dated us/144/16-17 dated 04 jul 2016.

2. during the instalation of acs, one of acs was not working properly the same was notified to the engineer who has come to install the ac. however, he informed the some other person will come and solve the...

I have purchase voltas ac on dated 13/4/17 bill no 24967 from taneja electronics jwalapur hardwar. It's install on dated 14/4/17. But after 2 days i. E 17/4/17 ac not cooling. I have complaint on dated 18/4/17 complaint no [protected]. Service engineer check and found lekage from pipe. But not resolved the problem. But i have found sms that my complaint has been resolved. Kindly take quick action to resolve complaint or replace the ac....

Dear team,

I bought a voltas split ac in april 2016. Within 10 days of installation, a gas leakage happened and the ac stopped working. Quite clearly, the product sold to me was a defected one. But the representatives were adamant about the quality of the product and we had to make do with a gas refill. The ac then somehow worked through last summer even though it's display kept on malfunctioning from time to time.
Then...

I have purchased one Voltas air cooler on 31Mar2016, Now just one year over its not working. i have called the voltas customer care person Mr.Rajesh attended and telling like has only one year warranty.

Now my complaint against Voltas : Dont's go for Voltas because their product will not sustain more than one year and they are not giving any grace warranty period.

Don't go for Voltas Air Cooler...

I bought voltas ac from amazon on 3rd april thinking of the brand and expecting a world class service.ac was delivered on 5th as expected and i logged a ticket [protected] for installation. waited paitently for 2 days, then called again to ask when will technician come, to my surprise they logged another ticket [protected] stating this will dealt on priority and with 24 hours someone will contact me again. my registered mobile number is [protected]....

I am facing issues with voltas from past 3 years. 2 years back, the was gas leak in my ac, which they repaired and gave a warranty for 1 season which is actually 1-2 month. But they assured that gas leak is not normal and they checked all the parts any other leak. But, it happened again last year for which i had to pay again. This time they mentioned that something was missed from their end as the volve they had fit the previous had the leakage,...

Sir this is my 2nd mail to you my school is not working and your service provider in deoghar is telling me that company is not giving the spare parts . So your service provider will solve my problem or not please tell me soon . I have 2 kids and they can't sleep in this summer without ac . So kindly mail me soon . But this type of service I can't think in my worst dream from Voltas .
Shekhar gupta
Deoghar...

My Ac was't working from 5 days I had logged a complain earlier and one of the technician from your staff came to my home and he was in so haste that he repaired my Ac within 5 min and told me it's done and left but when I checked it it wasn't working so I would like to request you to kindly send any good responsible technician who can repair it well. Complain number [protected]...

I bought this AC 2 years ago and since last year it worked fine. This year it started without cooling. I complained to customers care and person was asking for Rs 2300 for gas charging and Rs 500 for visit charges and told me a total expense of Rs 9000/-
After negotiations and follow ups, it was picked for repair and asked me time till last Sunday but today is Monday and I have been continously taking follow-ups from Saturday but till...

My name alkarani agarwal, vapi, gujarat
1. Purchased in nov 2015
2. Used march - june 2016
3. Thereafter was out of country
4. Again used say for a month oct. 2016
5. My 80 yrs old (On bed) switched it on in 1st week of april 2017. No cooling.
6. Lodged a complaint with voltas just near my house. He attended and said _ gas leak ho gaya. Refilling rs. 2300/-

7. My father called me and...

I first complained my problem on 9 april 2017. For past 5 days a serviceman with a helper came to my to resolve my problem but was not able to solve the problem due to non-availability of nitrogen gas (As told by your service guy) but another guy come to solve the problem after 1 day but problem was not solved as he told gas to be filled charges are rs 2250 for gas & rs 450 for service but when i confirmed customer care they told me it is...