Voltas Complaints & Reviews

I had contacted voltas customer care 5 times upto now, but no call received from technician yet...

I given a query regarding my voltas split ac for cleaning & servicing, because of it lags much time to cool my room. But every time i call them they used to tell "sorry for the inconvenience caused and today for sure our technician will call you in 24 hrs."

At first i got a call from a technician saying "sir, i'm...

I have raised a request regarding AC installation on 24th April but did not receive any call from the technician. But i am following up with Voltas Customer care but no action until now today date it is 1st May more than a week.

The worst service i have been facing from Voltas.

Only reason i purchased this product due to respect on TATA, which is my mistake .

Service is ruining the name of TATA....

My spouse mrs kalpanabhadury purchased 1.5ton splita/c on 2013, facing frequent problem in cooling (When ambient temp more than 35deg).
Under warranty & amc changed compressor coil @ rs 10000/-.
Still problem persists. Complain dated 27/4 not yet entertained.
Kindly confirm why problem should not be resolved through other agency before applying to consumer court for claiming compensation for deficiency of service &...

Bought voltas split ac 125zy (R410a) on 31 st december 2016. When used for d first time on 3rd week of april 2017, it was not cooling. On contacting d voltas customer care, an executive was sent who analysed and found that there was gas leakage. He fixed and same issue got repeated within a weak.

We are expecting immediate action to b taken from voltas.

From,
Tarun chattopadhyay
Phone :[protected]...

I have registered my complaint regarding water pump issue on 24th Apr 17, but it still pending. I have been doing the follow-up with customer care executives, senior executives and area service manager on regular basis.

After a long week and a day, technician visited and left without resolving the issue, as he did not get the new pump.
Also, they committed to resolve the issue for today, but they are saying they cannot...

Maine 2015 main 2 account khalifa eke 1.5 ton voltas aurora ek 1 ton lg. Voltas main first year see a abhi thak 8 baar gas bhara gaya hai phir aabhi khatam ho gya. Hamesha makenic aata hai bolta hai minor leakage hai.2500 leta hai gas bharta hai chala jata hai. Pta nhi kya thik karta hai nhi karta hai. 20000 ka aabhi thak maine sirf gas bhara chuka hu wahi lg mera full thanda karta hai aur koi dikat bhi nhi hai aaj thak uska bina service...

Despite my repeated mail, verbal communication etc. Since 25th april 2017 no fruitful action has been taken so far inorder to resolve my split inverter ac 1.5 18v dya-cool sound issue. Unfortunately voltas team said time to time, we our looking for the issue n assure to be resolved shortly... Let me tell how much time wii be taken to resolve the issue... Pls delivered you commitment through your work rather by words.. Hope this time you will...

Hello,

My name is Sudhir Kumar and I have purchased this voltas 1.5ton window ac from croma indirapuram Ghaziabad on 3rd April till now this my 3rd complain. I registered my complain regarding water getting collected inside the cabnit of ac on 23rd of april even i called the engineer also but till date no one visited my place and now ac is making trouble, display is showing "d.f."
I don't know what it stands for but...

I, Smt. Padmasri, bought Voltas cooler on 23/04/2017 and when tried to use it then it has been noticed that there was power on issue with the the cooler. Complaint has been raised to the Voltas customer care on the same date (i.e. 23/04/2017) and received call back response from the Voltas cutomer care on very next day during my working hours and the response was that the service will be provided only during their business hours (i.e. between...

Hi Voltas, I bought air cooler in Feb 2017. From the past week it's stop function the water pump. I raised a complaint to Voltas toll free number, they said their technician will get back in 24 hours, later I followed up after 48 hours and then they gave me a nearest service centre contact number. When I called the service centre said the water pump is not available with them and it take a day to get. Now it's 5th day i was calling the service...

I have purchased a 1.5 Ton Voltas AC from the Authorized dealer M/s Sargam Electronics Central Market Lajpat Nagar New Delhi-110024 vide invoice No.SA12-02006 dated 22.10.2016, during its operation an unbearable noise
noticed & accordingly complaint lodged to the provider as well as the dealer of products, my complaint forwarded to the dealer K M Enterprises but only
inexperienced service engineer deputed resulting the complaint...

My voltas window 1.5 ton heat n cool ac stopped working... Talked to service centre regarding this... I was told that the compressor is not working and it needs to be replaced... My ac is 4 yrs old so though the ac was not in warranty the compressor was in warranty. I got it serviced by voltas authorised service centre on 21 march 2017... But since then the ac was not working properly, it was struggling to reach even 25 degrees... And when...

I have purchased the voltas split inverter ac 1.5 ton 18v dya-cool from amit sales, raipur, chhattisgarh on 23.04.17 and it was installed on 25.04.17 soon after its installation it given sound and auto switch off problem the matter has already been highlighted to amit sales as well as voltas immediately but no action has been taken in regard to its replacement/rectification. May kindly be looked into the matter and request to resolve the...

Sir
We have register a complaint of repair our split ac made by yoir firm on 05.04.2017. Til date it couldnot rectified. Our s n college, kollam, kerala purchased this product from kollam itself. It is plased in research room of botany department where reseach materials are kept in temperature controlled condition. It was morethan 20 days the ac was dammaged. I request your kindheartedness to attend the matter and resolve our grievness...

After many a time complaining about ac is not working, the technician is giving time after time but not attaining the issue. First the technician came without spare parts and second time without gas.
The complaint was lodged on 19.04.2017 but till date not solved. I fade up voltas and will never buy a votlas product. Enough is enough.I done with this company. My complaint no is[protected] & [protected]....

I have registered my complaint on 18th april 2017 at [protected]. They told me that their system is down and asked for my address, mobile number and name. The technician visited the same day and charged me rs. 1600/= the ac stopped working on the same day after sometime. After 7 days i came to know that my complaint was never registered in voltas system and someone from their customer care passed on my private information to a private service...

I have lodged a service call request for servicing of split ac on 21-apr-17 with voltas ac servicing on phone no. [protected] on 21-apr-17 but till date no one has turned up to attend the same.

Service request no. [protected] dated 21-apr-17 and appointment scheduled on 24-apr-17 but no one turned up for service.

I wonder why such a reputed brand is unable to provide service to its valuable customers. we are...

Respected sir
Your valuable company market listed. I am buying new ac from great eastern model no voltas 245zy_b/2ton.. On 20.22017... Past time i inform to u... That time your companies labour is recover..
Bt again same this prblm not sufficient cooling.
I want to know u.
Ur company is market reputed so... Why again and again i suffer this we r customer
So... I am purchasing first hand machine... Not...

Brought new ac 20 days ago but its not cooling at all. I called your team for service 5 days ago but no one came to check it and even they dont care for their customers. And also just 20 days old ac needs to get repaired. Such a bad company voltas is. You are not able to satisfy your customers.
Very bad experience
0 out of 5 in all way and manner and category....

I called Voltas Customer Care [protected] on Friday 21st of April 2017 to book a free service of Voltas 1.5 ton split AC. I received this request no. and was told that the technician will come in 24 hours. On asking if she can tell me about time slot when technician will visit or his name or contact number. She said that she cant give any such details and that the Technician will call on his own before coming. I found it weird as somebody...