Jul 01, 2022
Updated by raghava70 It’s been 10 days already. Still the Part is not delivered?
May I know by when can I expect the resolution at max? And can someone assure that this is PCB issue not compressor though I’m saying multiple times that compressor is not starting. Now if it’s compressor issue again I need to wait for so many days.
Does a Voltas customer need to wait months together for any hardware issue to be fixed?
I wonder how a company doesn’t even have temporary spare parts to test if it’s due to PCB or compressor failure and then place order instead of ordering parts now to test and then figuring out.
Atleast both to be ordered at the same time to save time and pain and replace the one which has defect.
Simply going through mental and physical stress with Voltas service.
I need a quick resolution on this ASAP.
Jul 01, 2022
Updated by raghava70 Hi Voltas and other Managers or team,
FYI in continuation with the above mail please find below service requests or complaints raised after purchase(Date of Purchase: 21st September 2021) of voltas AC which clearly states the AC delivered is faulty from the beginning.
Date Service Request No Reason
31-10-21 [protected] Not Cooling F2 ERROR
19-04-22 [protected] Less air throw, Not cooling
13-06-22 [protected] Not cooling need maintenace
19-06-22 [protected] Breakdown Outdoor unit not starting with F2 error
21-06-22 [protected] Breakdown Outdoor unit not starting with F2 error
Now do i still need to be patient enough which i am being from past few months due to buying faulty voltas product and not getting resolved?
I need it get it resolved within a week max which i can wait else either refund the amount by taking back product or replace the product with immediate effect.
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Regards,
Venkata Raghava
+[protected]
We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.
Regards,
Voltas Online Team