Voltas Complaints & Reviews

Hello,

This is Bhoomika,  I have purchased a Voltas AC from snapdeal on 27 March 2016. is AC is not working right from the day when it was installed. I have complained many times, They send the engineers every time who come and inspect and fix it somehow, but after two three days. Its starts giving the trouble making . Its just been only 3 months. This is AC is driving me crazy....

I just bought an ac on 29th may2016 from initiative aashiana lucknow.
Ac is completely damaged. We tried getting in touch with the store for the replacement of my ac and they asked me to visit the service centre of voltas based in aashiana (Power house)
(Vs air conditioning). The ssrvice centre supervisor named vinay singh did not even listrn to my complaint and insisting me to fix the damaged product but was not ready to replace...

I bought split ac 1.5 ton before three week back. My hall size where ac fitted is 15-16.

Where in since purchase to till date cooling is not done. I have registered complaint 4 times but every time your technician said that your hall size is too big. Hence, problem would not be resolved. And every time insisting that don't registered complaint and given me his personal contact no. And insisting to call his personal no. And...

Hi,

Wtf! Whats wrong with voltas? I have called several times and every time they will say "engineer will come and fix the issue" but unfortunately that dint happen till now.

We have bought the new voltas 122cy 1 ton 2 star split ac, it worked fine for first 1 week, later its not working. We are hardly getting air from it. We are located in koramangala 1st block. Called to voltas customer care and...

V v v v bed experience with Voltas 1 ton ac.
I have purchased two AC ( 1 & 1.5 ton) before 2month but after 10 days of fitting 1 ton ac's motor got damaged(as per voltas repair service person in his FIRST VISIT. after so many followup he changed motor( SOCOND VISIT) . again after two days of second visit ac started tripping my whole house electricity. Again we called service center, person came( THIRD VISIT) and told it is not our...

Dear sir/madam,

I have purchased a voltas 1ton split ac (Vertis classic) on[protected] and installed accordingly.

The ac machine has been serviced once or twice (As required) annually through your service centre on regular basis.

However, in the year 2015, i have noticed that the upper swing flapper of the indoor unit is not working and i have booked your service by reporting the same. Accordingly...

Sir,

I purchased my voltas silver (1.5 ton) split ac on 22 april 2012.
As my ac was not cooling i called up voltas service center and they sent an engineer who told me that its a gas leakage problem from the ac "condenser" which needs to be replaced.

It was difficult for me to digest how can such a major part of ac can fail that too within just 4 years of purchase.
As the engineer insisted on replacement...

I have registered a complain 10 days back . technician came and told that blower motor is not working & will be replaced, next day he came with new motor but the results same ac did not work. Now he he said PCB is faulty & said it will be repaired Since last 5 days i following him and your third party Diamond Technology, initially they were saying PCB gone to Delhi for repairing now they are saying it can not be repaired.

do...

We registered our complain on 19th may, however, i can see that even after paying an amount of 3600 my ac is not working. The customer care on top of it is real irresponsible, they are just sorry for everything. I asked the customer care executive to send me the feedback survey form which he never sent.

As a customer i dont think u even value a customer after making a sale.

It would be great if you rectify our...

Dear sir,
I wouldike to tell that i have made a complaint regarding my voltas desert cooler VN-D70E in Rs 12800 deted[protected].
After two day of purchase i got some problem in swing option and i complained on customer care no [protected] and a complaint no is [protected].
A technician came and put that swing part out from cooler which is defected and told to come after two days but after that. I have compliant again...

I m one of the dissatisfied customer of Voltas, and make sure none of my known people go for Voltas.

This is to bring to your kind notice that on 30-Apr-2015, I requested for a.c. servicing, and on 2-May-2015, your engineer came to service, he was so incompetent to do the job despite being told by me. He wanted to do the servicing superficially and leave, when I insisted what is he doing, I have other acs also, of Ogeneral...

I have purchased 2 1.5ton ac voltas.
Jus for regular service (Of which reference msg given below) i had called for servicing, inspite of no problem in both ac.
Dear customer, request no [protected] appointment scheduled for[protected]. For assistance call our helpline [protected] (24x7).
Above msg... For reference.
Person attended, but problem created instead of solving. Complaint again & called ur person on 29th,...

I purchased a split ac of 1.5 tonne on 29th april 2016 and it stopped working on 25th may 2016. I made a complain on 26th may 2016 and the technician came on same day in the evening and checked that the pcb is not working. He said it will take 2 or 3 days for him to come with a new pcb. Today is 31st of may and nobody came until now to fix my ac. I called at the sevice center many times and they said it will be fixed on monday and still there...

Hello sir,

This is regarding my complaint dated 20/22.04.2016 which is still unresolved till date.Inspite of my various calls and your engineers visits too, it has still not been resolved.

In the months of february-march, 2016, your scheme to get service @ 50% off, i too get my ac serviced. At that time too, ac was working ok but as your engineers suggested for gas filling and i refused as it not looking like...

I brought one AC of voltas from razzle dazzle electronic voltas win a 1 t 123ly(3s) on 25/02/2016 . My AC is not working from very first day, no response from razzle dazzle electronic shop, I called voltas customer service they said no gas in ac need to change ac gas,
This is my second voltas ac similar complaint I faced in my Last ac, they refilled the gas, and still I am getting problem repeatedly, now I again went to shop they...

I have purchased two votas AC . One AC is working good but the other one is having some problem from the first day of installation. I complained to the company but they are making fool of me and they were unable to find fault. My AC is still in warrenty period but now also i am not satisfied with my one AC as air flow is less and no proper cooling. I want to change my AC unit....

I bought an air cooler from Voltas. It gets very hot in Chennai. The air cooler has stopped working within a months time of its purchase. I registered a complaint to get it fixed. The customer care turned a deaf ear and even after repeated calling, I have not heard from their technician or senior support. I need full refund as my faith in brand is lost. Also considering the poor service received I am worried if it happens again I will suffer...

Air Cooler water pump is not working, I have raised the req no [protected] on 18/05/2016 by calling to voltas customer care. But no one came from the company and repaired. I am continuesly calling local service centre, sometimes the technician team is not even picking the call, if they pick the call telling non sense stories like no parts, no technicians etc. But its 10days over, not willing to listen any stories. I will def encourage others...

I have two AC s from voltas coz I heard tht Voltas servicing is good but after this experience I wnt recommend any1to get Voltas products.i hve complained on voltas c.care on 24.5.16 and till today no 1 has come from voltas to resolve my complaint though u promise 4within 24hrs service.in this summer don't u feel AC complaint s should be resolved fast....

I had bought a Air Cooler from Voltas one month before. From very first day many of functions on control panel & rempte found not workinhg. I had registerd mu complaint through my registred no.[protected] on Voltas customer care toll free number. After follow up till one week they send a service enggneer, he cames check & said its needed to change control panel & assure us revert back in two or three days. But till now after so many complainrd...