Voltas Complaints & Reviews

Responding to my complaint of 06.06.11, Voltas service centre technician got my AC shifted to service centre for repair.At first I was told that the job requires 2 to 3 days.
Severa weeks have passed .No job done, since the centre is not able to get readily the replacement parts.
Even the service centre doesnt"know how long more time it shall take.

Attitude of higherups in Voltas Customer Care nonresponsivebr...

PLZ. REFER TO MY COMPLAINT LODGED MORE THAN A MONTH AGO.HOWEVR,TILL DATE I HAVE NOT RECEIVED ANY RESPONSE FROM YOUR END.WOUL YOU PLZ. LET ME KNOW THE STATUS OF THE SAID COMPLAINT ?...

I have logged a complaint on 21/06/2011 related to my Airconditioner (A/C) making lots of noise and also the thermostat is not working properly.On 22/06/2011 the service person named Sanjeet Kumar visited my place and told the that the compressor needs to be changed and they will come and replace it within two days.Till now they have not came back.I have been calling customer care and every time i am promised that my call is placed on high...

I have bought Vertis Plus 1.5 ton split AC (Tata Product ! ! ! !) from Dream Electronics, Sector-11, Gandhinagar. Water drpping from colling panel complaint solved within few days. Now the fan and fan base broken and AC is not working. Actually the AC is use only in the month of May - June only. AC purchased for summer season.

P.P.Pillai,Gandhinagar
Mobile : [protected]...

I, Raj Kumar Jindal, have purchased Voltas Vertis Platina 1.5 ton on April 18, 2010 from Great Eastern Trading Company.
Since the first day I have been facing problems despite of regulars compliant in call centres we are not attended to properly.
The technicians dont come for weeks and even if they come they dont work properly and charge us unnecessarily.
Till date they have already charged us Rs. 2000/- on account of...

I have purchase Voltas split AC in last October 2010 after and installed
after some time there was some problem for that I complain to voltas service
center thay could not rectifier the fault and left as it is like that I ccomplain
four times but till today I am getting result but day by day its performance
is degrade.

If voltas is not able to solve the problem then take back or replace the innwerbr...

I Dr. Amit Goel (email id: [protected]@yahoo.co.in) had purchased an Aircon 1 ton on 20/09/09.
I got the A/C checked for normal cooling and normal working condition before taking it down and relocated to a new address on 16th Jun,2011 on call no. 11JU1605220.
This was done by two(2) young ameteur boy probably with very less experience in the work..The boys washed the indoor unit with water and after putting it back on wall...

Ref: Complaint No- 11JU1502525 & 11JU2903841
Service Report No- 561 dt 7-6-2011.

In ref to the above I would like to state that I had given the remote of the VOLTAS AC to the Voltas engineer who had visited my office at Kolkata on 7-6-2011.He had assured me that the remote will be repaired in a period of 2-3 days but it has been more than 22 days and I have not yet recd the same,

I had made...

I have purchased a Window AC on 8.5.2011 from S.G.Distributors, Meerut under Bill No.415/9. At the time of installing the Window Air Conditioner, intead of fitting and providing connection to the stabilizer through the M.C.box, the technician put the plug of stabilizer directly and neither fixed the box. As a result, the plug got fire. Luckily there was no injury as we saw the fire and disconnected it immediately....

i have purched voltas vertise sp ac and this is my life fist mistak bcz in that orgnaction the custmar servic so bad its like and sucking i am so fadap abut your service...

Dear sir,

Thank you very much for prompt response. The same thing also we expect from your service engineers. I had given compliant twice. But there is no proper response from your service engineer. The details of compliant and product are mentioned below.

Product Details: Voltas Elegant Split A.C 1.5T, 5 Star
Indoor Unit Serial No: 4551204A11A001221
...

Purchased Voltas 1.5T split Vertis plus gold A.C from rathna Fan house in 24th May 2010 with 3 Free services

First Free service was done by dealer Southern comfort in October 2010.

Second Free service was done by new dealer Rite aircons in Feb 2011.

Third Free service is supposed to be done in May 2011. No body turned.

When we enquired, both the Dealers are saying that the Warranty...

Sir,
It is inform to you that I have purchased a split AC(S.No.4551135G10D025915) from your Lucknow dealer "VP Vee Plastoline"Gomti Nagar on 25.02.2011
they have installed the same on 28.02.2011.Since installation the fan blade of out door unit is making so many noise and I have point out the same to your service engineer but he has asked me that when I have regular use the AC then the voice of the fan blade of out...

Cooling Problem & Service
I have voltas ac (Model: 1.50t vertis gold).

There was cooling problem in my AC . The first complaint which I made to Voltas Service Centre (Toll Free No. [protected])was in the date 14/06/2011. Since then I am struggling to resolve this problem....

1. Full address with area pin code and alternative contact number.: 1/49, Virat Khand, Gomti Nagar, Lucknow 226010 (UP) INDIA; Contact #:[protected]

2. Product details (Capacity, type of product). :1.5T Vertis Plus (Sl. No. 4510944M09A004032)

3. Date of purchase and purchase from.: Installed on 01/05/2009; Purchased from Preeti Electronics, Gomti Nagar, Lucknow (Sr. No. 5122; Bill #: 008; dated: 03/04/2009)br...

ello,

I had purchased 2 voltas 1 ton vertic Elite Ac from Felcon Raja Park Jaipur last month.From day ! i am getting the problem that my Ac is not working properly.I had mentioned the complaint many times but no one is taking it seriously.Kindly help me.

The another complaint i had mentioned to ur dealer also that i had purchased 1 ton Ac and he has provided me the compressor of 1...

I purchased a Voltas 1.5 Ton Vertis Elite (Split) Airconditioner on 14.03.2011 from M/s Milestone, Jaipur. The machine was installed on 15.03.2011 but due to non availability of proper electric / power supply, the unit was made functional on 11.04.2011.

On 17.04.2011, the airconditioner was not functioning properly, the dealer and service center was informed about the same. On 20.04.2011, the service engineer visited and after...

old complaint no. 11JU 0701401 dt. 07.06.2011 time 11.10 am
new complaint no. 11JU 1001626 dt. 10.06.2011 time 11.40 am

no action taken by company

if any reply given, my mail id is [protected]@gmail.com...

VERY BAD EXPERIENCE SO FAR MY AC HAS GONE FOR REPAIRS 5 TIMES SINCE MARCH 2011 FOR REPAIR ALSO REPAIRED AT MY PLACE 3-4 TIMES STILL IT HASNT BEEN REPAIRED AND CONSIDERABLE TIME OF THE SEASON HAS GONE. IT HAS BEEN AN HARRASEMENT SO FAR FORM VOLTAS AND I WOULD LIKE TO TAKE IT TO NEXT LEVEL...

MY NAME PAWAN SHARMA PH. ( [protected]) sir humne voltas ke 2 pearls models AC Before 2 months purchase keye the unme kuch company problem thi use problem ke agains jab hamne complaints ki to co. ne AC change kar diye OR CHANGE KAR KE VOLTAS KA ELEGANT MODELS DEDIYA or sath me jo Ammount balance tha use return karne ke leye 7 days ka time manga but aaj 2 months ho gaye nahi wo phone attend karte hai nahi E-mail ka koi jabab ata hai me voltas...