Voltas Complaints & Reviews

I have raised a complain in voltas customer care that the ac is showing P4 error but the technician visited and didn’t resolve the error and i have paid the service charge again when i raise the complain to customer care they are not responding and no resolution is done for ac error

12 May 2022 ko mainay voltas window ac 1.5 ton kalkaji jo voltas ka authorized outlets hai waha purchase kiya thaa next day installation ka commitment hua lekin after sale kalkaji outlate ka concern person aur installation voltas walo nai abhee tak koi contact nahee kiya hai mai phone karta hu too sirf jhut boltai hai ki with in hour banda aa jaiga two days sai yahee drama hoo rahaa hai. Pls suggest me what I can do.I don't know ki voltas etnee buri aur ghatya employees wali company hai.Jo sirf apnai customer sai paisa etnai k leyai hai

Sir I have Purchased My Air Cooler May 2018. And when i have purchased it then after two days its fan motor is not working so i have complain then it fan motor has changed but within three year i have to purchase new motor every year because its working only three month. means i don't understand which kind of product your company has manufacture which is not working at least two season of summer. and every time i have to paid 2200 Rs. which is more costly for us. so please give me the suggestion what should i have to do every year in summer season first i pay 2200 Rs and Replace new motor then it will work. please Resolve my issue As soon As possible.

Hi, My Name is nirmal singh, I bought an inverter AC of voltas on 28 May 2021 and they are providing 2 free services as per company policy. I got 1 service and now my concern AC is under warranty of 1 year. My 2nd service is pending which scheduled day was 2 May 2022 but nobody (technician) visited my home from that day I have contacted the service center on a phone call with Mr. Vishal Kapoor, but they did not provide a technician they are only delaying my service, after that, I reached with customer care regularly each and every day. Still, I didn't get any result my complaint number is -[protected] please check this, I also reached to area manager but he was also saying yes technician will visit but nobody came. please give me results please provide service.
thanks

I purchased an AC from voltas, from Amazon. I received extended warranty along with the purchase. Extended warranty certificate mailed to me includes the details of 'gas filling' among other things during the warranty period. But now, when I contacted service center regarding the gas filling, they are saying I have to pay for the gas charging since I purchased from online. What logic is that. I registered the product after the purchase, and then only I received the warranty coverage terms. So, now disclaiming the warranty is unethical and cheating.
Please give me a quick resolution.
Product Serial No. - 4552269A18BC02718

Regards,
Sibi

My brand new voltas AC is not working.I am connecting the service centre several times but they are intentionally rescheduling technician visit date as per there wish without informing me.I have purchased my AC on 5.05.2022.But unfortunately there is a manufacturing defect in the AC arise and from the 1st day itself the room is not getting cool.Though my AC is in warrenty period but Voltas service center is playing nasty with me.Please help me as soon as possible.Repair this or pls replace my new issue.I have raise issue and the reqst number is [protected]

I bought a New Voltas 5 star window ac 04/05/2022 since the day it was installed, there is a noisy sound in it, which is causing us problems, air condition remote is not working, I have its complaint customer Care was registered in 06/05/2022 which no solution come complaint id-[protected].

Regards
Rajpal singh

This year I purchased inverter ACs 1.5 T capacity for my house installed on 1 Feb Invoice No A[protected]A330 Date 27-01-22 and because of winter, I could only start it in end March. There was water leakage from inside unit so I raised complaint on 31 March. After many followups and after many days a technician arrived and simply said your air conditioner is wrongly installed and team who did this will only do it reinstallation. I am continuously following up with customer care and every time I get response will be resolved in 1-2 days. When escalted, some mangers assured me to get this resolved on same day. About 10 days back it was agreed product will be replaced but only verbal and no action again. I am sorry but my whole experience of Tata products is lost now and I am feeling i did a big mistake of taking this product and even service contract for 5 years. Can anyone please look into it & can this be resolved as soon as possible?- [protected]@gmail.com ([protected])

Hello, on April 30th, I bought a Voltas air conditioner. It was installed the same day. It ceased working after an hour. We filed a complaint on May 1st, and on May 2nd, one of their engineers came to our house and told us that the PCB was not working and that it will be replaced. He removed the PCB. It's been 12 days since there has been no update. This crap cost me Rs. 35, 000 to purchase. What are the service breakdown criteria?

I purchased a Voltas AC from Amazon, a technician from Voltas came for a fitting on May 07, 2022. From the same day evening water leakage and low cooling started happening. I immediately contacted technician he told me that he will come to visit tomorrow and fix the issue. I called him on May 08 repeatedly but he didn't come. Then, I contacted Voltas Customer care on May 08 evening to register the request to fix these issues but no technician has visited till now. I have contacted Voltas customer care several times, more than 5 times till now but I didn't get any help from them, no technician visited.

I purchased Voltas AC, because of its brand value and reputation.
But my experience is very poor so far. I hope you will take this email seriously and help me as soon as possible, thanks in advance !!

My name is Abhishek Singh, my registered mobile number is [protected].
The Address is B-214, Ashiana Orchids, Gamma 2, Greater Noida, U.P 201310.

Regards,
Abhishek Singh
[protected]

I bought a 2 ton ac from voltas and its seems to be wrong decision ever. I took the necessary services on time and now there is some bad smell issue in their AC and also no water coming out outside. I logged complaints multiple times but they are asking 600rs to come to my place to check however it seems that the compressor warranty is still 10 years and If I’m complaining about your product why would I pay for it? Really disappointed

Dear Voltas Team,

I am Akash Garg Chartered Accountant From Shamli, i pur a Voltas Inverter AC in sep 2021 now the PCB was damaged and the AC was not Run, ard one week was passed but my AC PCB was not repaired by the Voltas company, the name of voltas was very big but the company has no money for PCB change of a customer after seeng that type of service which i never expect from voltas, i am build a new house and new office from i will not purchase a voltas AC in future.

Sir,
The Volts company has installed more then 15 numbers of Air conditioner at Central Bureau of Investigation, Government of India, Kathrikadavu, Kaloor.P.O, Cochin, Kerala-682017 on 26.06.2019. now among that one Air Conditioner is complaint for last three months, the complaint has been lodged from the same day by the registered mobile number i, e. [protected].but not responds as not lead to rectify the said complaint authorities of volts neither from your head quarters not from Kerala. The consignments are under warranty. So take necessary action please.
Thanking you.
Regard

Ajith Kumar
HC/Duty Officer
CBI ACB Cochin

I purchased air conditioner from Vijay Sale on 2nd May 2022 which air condition they showed me. That air conditioner was not given to me at home.
My order no. DPV-C-SOA689

Request no . [protected]
sir
i m facing problem in ac
water leakage many times i m complan but problem no resolved
1 month i m purchasing ac

plz resolve the problem

regards

vivek tiwari

I have registered my complaint with voltas 6-7 times for the ac that is not cooling. Voltas technician cancelled the request by themselves and haven't looked into the issue
They haven't arrived at my location.
Such a pathetic service provide by the voltas. I will never suggest anyone to buy voltas product

Ser plz provide me free service of my A C

This is with respect to a Complain - SR [protected]. I have registered a complain on[protected].

Till today[protected] my complain is not resolved, My AC is under guarantee. One of the part (compressor) of outdoor unit of my AC is not working.
WORST SERVICE FROM VOLTAS, NO SERVICE AT ALL, VERY BAD EXPERIENCE, VERY BAD BEHAVIOUR OF SERVICE AGENTS AND LOCAL SERVICE CENTRE, NO SERVICE AT ALL

VARUN KUMAR AGARWAL.
RANCHI
Mobile - [protected]

I purchased ac on 1st march 2022 from Flipkart and voltas product.
but that is not working, I have raise complain about 17-April 2022 to replacement of the same.

he gave me a promise that this will resolve within one week but has not yet been resolved.

Please Resolved my Problem, as I am facing the issue for a long time.
I am not getting any service and replacement of this ac
request you to please replace this AC and provide us new AC.
I want to replace this window ac. because this is not working properly since the installation.

Tax Invoice Order Id: OD[protected]
Order Date:[protected], 06:21 PM

Invoice No: FABKE[protected]
Invoice Date:[protected], 10:12 AM

GSTIN: 07AADCE6513E1ZZ
PAN: AADCE6513E

Voltas ke customer care aaur na service centre bilkul bhi helpful nahi maire ghar pe window 1.5 inverter AC laga hai itna height pe bhi nahi hai technician ne pehle bhi service kari ti ab wo bilkul bhi cooperative nahi hai customer ke saath Mai unko two side aaur height waali ladder bhi provide karwa raha hu jb bhi pata nahi issue banake chale jate hai aaur same technician aate hai mai kya unke liye alluminium ki lake aayu ladder 7'000 service centre walo ka hi kaam hota ladder ka magar mai provide bhi kar raha hu jb bhi wo excut dhikha rahe hai ye galat hai aisme me company ki demand giregi aaur service bhi bilkul bhi voltas ke na customer care helpful hai na service centre technician to aise hai unhe excuse nikalna hai mai voltas ko 0% percent dunga rating is baar mai pareshan hogaya jbhi maine complain ki