Voltas Complaints & Reviews

Address: C-709, Earthcon Sanskriti Apartments sector 1 Greater Noida West

It's been almost 10 days since I've dropped a complaint regarding my cooler and the motor needs to be replaced, however, noone is coming to get that changed, I've been told part is not there, it will take time. This is highly disappointing and frustrating because my cooler is under warranty and basically you guys are waiting for the day my warranty gets over so that charges can be applied. This is not done, I want my cooler to get fixed as soon as possible. I would want you guys to look into it.

Voltas customer support has been notified about the posted complaint.

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Voltas Customer Care

from Gurgaon, Haryana

Apr 22, 2022

Verified Support

Dear Shruti,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: GLS arawali home T1-1202 damdama lake road shona gurgoan 122103

Hello,

Date of purched[protected]
you guy install AC in july 2021

service date[protected] service money appilacable.

I would like to inform you, i purched Voltas AC your Ac instalation guy installed ac after 6 month AC gas box is empty and cooling. they not installed properly.
he has taken money approx 2000 rs for installtion, after purched date completion of 1 years they charge ac service 590.. i have all recipts of that .

you AC service is very petatic . you product is very bad .. i am very surprised with in one years lot of chalanges i have faced,

Request you to please repair

Voltas customer support has been notified about the posted complaint.

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Voltas Customer Care

from Gurgaon, Haryana

Apr 21, 2022

Verified Support

Dear Gautam,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Voltas Customer Care

from Gurgaon, Haryana

Apr 21, 2022

Verified Support

Dear Gautam,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

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Voltas Online Team

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Hi Sir

I created a request on 1st april for service my ac under warranty. 1st of all it takes 4-5 days to make my ac service and after that a technician arrived and did his things and reinstalled the ac after service. But after the service my ac isn't cooling and make noice more than a gun fire in every 3-4 hours. That's the real issue.

So i complained on 6th april but no action was taken till.

And today i called your customer care and he was trying to making me fool by giving nonsense issues. And at last cuts the call without saying anything.

Is this the way The Great TATA Voltas behaves with their customers?
And this is your within warranty free service of ac??
You treats us like this???

Please help me to get my ac repaired as you makes it worse. And make your customer care more familiar as we all know who is behind them.

Thanks & Regards
Mandeep Singh

Apr 22, 2022

Complaint marked as Resolved

Done

Voltas customer support has been notified about the posted complaint.

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Apr 22, 2022

Voltas Customer Care's response Dear Mr. Malik,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: 963 Adarsh Nagar unnao 209801 UP

I have lodge service request almost 5-6 times but no any engineer visit at my location.
Even I had a discussion with service center incharge but nothing happen.
Is this kind of customer service Voltas providing?
Requesting you to please service my AC on priority basis. Sharing SR no for your reference: [protected].

Thanks
Harsh

May 28, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Apr 20, 2022

Updated by Hrishubh No engineer visit till now

Verified Support

Apr 22, 2022

Voltas Customer Care's response Dear Mr. Harish,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

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Address: Vasundhara Enclave,Delhi-110096

I have purchased New Voltas window AC from Amazon few days back in April..i hv received faulty used product..i am facing issues from day one at the time of installation..AC is making huge noise & cooling also not proper..i requested replacement from Voltas team but they denied to that..my AC is just few days old..should I file case under consumer court or I'll get replacement from Voltas..

Voltas customer support has been notified about the posted complaint.

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Voltas Customer Care

from Gurgaon, Haryana

Apr 21, 2022

Verified Support

Dear Pankaj,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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GAUTAM PATHAK

from Delhi, Delhi

Apr 21, 2022

Same problem with me i also pursed from amazon .. cooling issues server guy not install proper .

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I bought a new AC unit- Voltas 1 T. Cooling is ineffective. Technicians have visited 6-7 times in 6 months. This itself shows that the unit has a defect. None of them could provide a proper solution. Besides, they say they will come later with new gadgets & it does not work either.
The new unit which was purchased in August 2021 had a defect in the compressor which the installation person of Voltas overlooked & went ahead installing the unit. This was pointed out to Voltas & a replacement compressor was arranged which again is not cooling the room..
This unit is defective.
Calling their customer care is of no use. They send technicians who are not able to fix the problems. It is a waste of time. They also put you on hold for long durations & finally disconnect your call.
I thought Voltas could be trusted but it proves it cannot be trusted.
Disappointed. Waste of money & time.

Jun 1, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2022

Voltas Customer Care's response Dear Customer (PMat),

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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I am really disappointed from voltas because I had registered my service complain in voltas 2days ago and he replied that our mechanic will reach you in 2, 3days but today is the day no. 4 and their is no information about that. The machanics are not coming to do the service. Please improve your after sales services.

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Voltas Customer Care

from Gurgaon, Haryana

Apr 20, 2022

Verified Support

Dear Tejash,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: D 65 c Pankha Road Near Durga Mandir Swaroop Nagar Delhi 110042

Dear Team,

We have raise the complained at[protected] in the morning.Service Request no.[protected]. At last seven days no engineer has to came and check the AC. We have little daughter which body doesnt suitable high temperature of climate. So i request you please repair the AC. I think voltas understand our problem and provide us solution
Contact details-[protected]
Contact name- Jagbir Aggarwal

May 24, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2022

Voltas Customer Care's response Dear Mr. Jagbir,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

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Address: Vanastalipuram, Hyderabad

Hi,
We have brought AC on 4th APR 2022 from Bajaj Electronics and installed on 8th APR 2022 and it was worked on same day only. The next days onwards we are calling multiple times to your complaints number which is written on remote back side[protected]. They are simply saying that 24 to 96hrs. As of now we didn't get any resolution. Your people only concentrate on purchasing only, not to interest on customer satisfaction. May be you will take another 2, 3 weeks or end of this summer.
Could your people are get back your AC and refund my money at the earliest please. So that I will go with another product otherthan Voltas.

May 23, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2022

Voltas Customer Care's response Dear Customer(Brahmam Thota),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

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Service request no.
[protected]
Compressor not working properly.

service request no.
[protected]
Cooling coil needs to be changed.

Voltas customer support has been notified about the posted complaint.

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Voltas Customer Care

from Gurgaon, Haryana

Apr 20, 2022

Verified Support

Dear Neelam,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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A complain was lodged on 24.03.2022 with no. [protected]. later technician visited on 27.03.2022 and said that outer unit PCB is defective and has to be changed. An order for the same was placed on 28.03.2022. After many request it was informed on 15.04.2022 that PCB has arrived and will be replaced on 16.04.2022. I waited for the technician on that date. When contacted I was told that he will visit on 17.04.2022. Again I waited through out the date for the technician but no one arrived. I later called voltas care in the morning of 18.04.2022 and apprised them of the situation. A technician came around noon with the PCB but said that they have left something which will be arriving in some two hours. Since that time I have received neither a call nor a visit from the technician. Just now I have also talked again to Customer care but there seems no result coming.

May 24, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2022

Voltas Customer Care's response Dear Customer (Abvij),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

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I have purchased a freezer which is still in warranty and for the last one month it is not freezing I have called the customer support service and registered a complaint but till then nobody is listening Now I have registered a complaint in consumer court and you have to pay the whole amount with penalty, you are totally disgusting. You are cheating your customers and your dealers are also cheating customers .Now let's see you in the consumer court

Voltas customer support has been notified about the posted complaint.

Apr 19, 2022

Updated by Muneeb Ahmad beig Nobody is listening

Verified Support

Apr 19, 2022

Voltas Customer Care's response Dear Mr. Muneeb,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/My Voltas so that we can assist you further.

Regards,
Voltas Online Team

Apr 20, 2022

Updated by Muneeb Ahmad beig This is the 20th day of complaint and nobody is listening, this is your service, you are totally disgusting and I will see you in consumer court

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M

Muneeb Ahmad beig

from Anantnag, Jammu and Kashmir

Apr 20, 2022

Tata voltas is totally disgusting and I have registered a complaint in consumer court

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M

Muneeb Ahmad beig

from Anantnag, Jammu and Kashmir

Apr 28, 2022

I have purchased a freezer which is still in warranty and for the last one month it is not freezing I have called the customer support service and registered a complaint but till then nobody is listening Now I have registered a complaint in consumer court and you have to pay the whole amount with penalty, you are totally disgusting. You are cheating your customers and your dealers are also cheating customers .Now let's see you in the consumer court

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Purchased Volta’s Split AC in 2017 and since then every year I had to pay Atleast 3000 rupees for its services/maintenance. Recently on April 11 2022, I had raised request for filing gas and technician serviced my Voltas AC and after few days gas leakage issue resurfaced again along with water leakage and AC is not even cooling.

Issue is being with Compressor outdoor unit, I am writing to kindly replace my unit which is under warranty .

Voltas customer support has been notified about the posted complaint.

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Voltas Customer Care

from Gurgaon, Haryana

Apr 19, 2022

Verified Support

Dear Mr. Jeetendra,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: H.No:949, Gali-2, Shanti nagar, Kurukshetra

No service engineer visited.every day i receive a phone call from voltas customer care but nobody actually visit. This is totally harassment of the customer and totally intolerable. I hardly condemn the voltas services and will avoid voltas in future.

May 23, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Apr 18, 2022

Updated by sandeep23687 .

Verified Support

Apr 18, 2022

Voltas Customer Care's response Dear Mr. Sandeep,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

Verified Support

Apr 20, 2022

Voltas Customer Care's response Dear Mr. Sandeep,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Voltas Online Team

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K

Kevin Patton

Jul 4, 2022

Req [protected] assigned, Engg Phn ASC- AFREEN REFRIGERATOR Phn [protected].share 7094 if happy, i[censored]nhappy 7709. For help call - Voltas

I had raised SR on date 21/6/2022, and received schedule appointment on 22/6/2022 but no one visit or call me on that day, I took leave on that day and was waiting for whole day.

On 23//6/2023 technician visit and told me Outdoor PCB has to be replaced, for which material has to be ordered and reached on 28//6/2022, after putting the outdoor PCB they told me that indoor PCB has to be replaced for which again have to order the material.
On 4/7/2023 material reached and they replace it .

My question is if it take to resolved issue More than 15 days how we will manage this hot humid summer?

Service centre here is useless, i will not recommended voltas to anyone, nor i will use in future.

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Good morning,

I am Shyama pada podder residing at 53 ramgobinda road post & p.s- nabadwip, dist- nadia, west bengal, pin-. 741302.

From last 25 days I faced that my ac is not cooling at all.so that I raised a complaint to customer care.after that a technician came and told me that there is a problem in my voltage stabilizer so i brought a new one and replaced that.But still I faced the same problem then also I give a call for maintenance on 14th April and again a technician came and told me that there is the problem of neutral line so I called up WBSEDL ELECTRIC TECHNICIAN & then they checked it and don't find any problem of neutral line.
Again I raised a complaint to customer care today.
Continuously I suffer with my air conditioner and the problem is not properly solved by your service centre as well as I spent my money unnecessary.

Hopefully you can understand that & by sending a senior technician from service centre you going to resolve the problem .

My air conditioner details picture I already attached with this mail.my register phone no-[protected]/[protected]
Hopefully as soon as possible you going to resolve the problem.

Thanks & regards
Shyama pada podder
53, ramgobinda road
P.o& p.s- nabadwip
DIST- nadia
West Bengal
Pin-741302

May 20, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Apr 17, 2022

Updated by Bireswar@234 Good morning,

I am Shyama pada podder residing at 53 ramgobinda road post & p.s- nabadwip, dist- nadia, west bengal, pin-. 741302.

From last 25 days I faced that my ac is not cooling at all.so that I raised a complaint to customer care.after that a technician came and told me that there is a problem in my voltage stabilizer so i brought a new one and replaced that.But still I faced the same problem then also I give a call for maintenance on 14th April and again a technician came and told me that there is the problem of neutral line so I called up WBSEDL ELECTRIC TECHNICIAN & then they checked it and don't find any problem of neutral line.
Again I raised a complaint to customer care today.
Continuously I suffer with my air conditioner and the problem is not properly solved by your service centre as well as I spent my money unnecessary.

Hopefully you can understand that & by sending a senior technician from service centre you going to resolve the problem .

My air conditioner details picture I already attached with this mail.my register phone no-[protected]/[protected]
Hopefully as soon as possible you going to resolve the problem.

Thanks & regards
Shyama pada podder
53, ramgobinda road
P.o& p.s- nabadwip
DIST- nadia
West Bengal
Pin-741302

Verified Support

Apr 18, 2022

Voltas Customer Care's response Dear Mr. Bireswar,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

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H

H S

Apr 17, 2022

This is a standard comment for these people. They promse services during sale as part of services which they do not provide and that money goes to pocket of the channel partners and service operatuions heads and staff. Tatas have serious issue with quality and afters sales service. I would not trust Tata product even if they claim they bought moon.

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Address: Wagholi, Pune

We have received a faulty product despite giving the entire amount. I have spent around 5 - 7000 rs extra for unnecessary servicing and every time a technician arrives, assures a guarantee. Post he leaves, the machine shows another fault after 2 weeks of time and when we try calling him back on the basis of his assurance, he doesn't even respond, and neither he picks the call. Eventually, he blocks the customer's number.
I want to file a complaint against the fraud employees of Voltas who have been harassing the customers with their fake assurance and the company itself is a fraud. Request you to kindly refund the amount I have spent on this since a year now.

May 21, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2022

Voltas Customer Care's response Dear Sneha,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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S

Sneha_07

from Pune, Maharashtra

Apr 18, 2022

When can i get the resolution of this? My AC isnt working since a week now.

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Address: GARKHEDA AURANGABAD 431001

It's been almost a month that we've raised multiple complaints. Everytime the SR is closed without any resolution.

We've purchased new AC 123V CZP on 13th March from Shah Sons-Aurangabad.

1. Cooling is highly disappointing
2. There is loud air-cutting noise

Even if temperature is set at 16, the room temperature as per AC stays above 25 even if kept ON for whole night.

Request No [protected] - This is part of multiple complaints raised in last 1month, still SR is auto-closed without taking confirmation from customer.

Despite raising to service incharge Mr. Suresh Jadhav, he is not visiting to investigate the complaint.

Request your intervention.

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2022

Voltas Customer Care's response Dear Mayur,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

Apr 22, 2022

Updated by mayurshah39 Still awaiting resolution from Voltas.. need immediate action.

What's the status ???

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Dear sir/madam,
I bought a new voltas 1.5T 184V MADE 4S inverter AC on 11/04/2022 from Infiniti retail private limited trading as CROMA in faridabad. My AC was delivered to me on 12/04/2022 and the service request for installation was generated on 13/04/2022 with service request number [protected] . Yesterday I had received a message from voltas that my service request job has been done by a third party which is false . There has been no calls made to me from Voltas regarding installation neither has any engineer visited my house . Today I received another message from Voltas saying my service request is proposed for cancellation and the reason is job done by third party. My AC is still totally packed and lying where the delivery guys put in the house. I have made numerous calls to the customer care number while they have stated that my service request has been opened and they give me a local service center number which when I dial and no one answers . So please look through this as it’s been 3-4 days and we are facing a lot of grievances due to this . Thanks

With regards,
Nishant mandal
[protected]

Apr 19, 2022

Complaint marked as Resolved

My complaint has been solved . Voltage engineers called me and scheduled a time and date for the installation. It was installed in half an hour . Thank you .

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2022

Voltas Customer Care's response Dear Nishant,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

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N

Nishant Mandal

Apr 19, 2022

My complaint has been solved . Thanks a lot 🙏

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Address: Nagla beech firozabad up 283204 co.8279739628

Mere dwara 23 March ko AC ki service karvai thi jiske jismein mere dwara ₹600 pay kiye Gaye service hone ke bad AC se Pani aana chalu ho gaya hai jiske Karan diwal kharab ho gai hai main customer care per sampark karta hun to Aaj karaenge cal karaenge kahkar tal Diya jata hai main bahut pareshan hun koi sunvaee nahin ho rahi hai kripya madad karne ki kripa Karen

+1 photos

Voltas customer support has been notified about the posted complaint.

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Apr 18, 2022

Voltas Customer Care's response Dear Gunjan,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

Apr 18, 2022

Updated by Gunjan 1733 Thanks for help but no one visit me for repair

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Dear Team,

Hope you are doing well.

This is reference to repair of my Voltas Split AC concern. We registered a complain on Voltas customer care (by calling on [protected]) and they sent their executive to repair the AC however AC is still not working. We have been trying to connect with repairing guy who came for the service however unable to reach that person and have been following up for bill receipt for a week however did not get this as well. We have paid Rs. 6000/- for repairing AC and No one is picking up and answering our call our call now.

AC is not in working condition now. Requesting your support to resolved this ASAP.

Here is the contact with whom we connected for Voltas AC services:
Customer care:[protected]
Zulfeqar Manager - [protected]
Repairing guy - [protected]

Complain raised by - Nirmal Khosla
Mobile no- [protected]
Address: Krishna Park, Khanpur, Delhi-62

Regards,
Ashok Singh

May 19, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2022

Voltas Customer Care's response Dear Ashok,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

Voltas Complaints & Reviews

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Voltas reviews & complaints page 27

My cooler

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AC not cooling because gas empty with in 6 month service is patatic

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I'm complaining about the service provider of the company

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Split AC

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Received Faulty used product from Voltas

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Ac 1t

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Service of my voltas split inverter ac.

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About AC complained SR :-22041220475

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New AC not cooling- even not work compl numbers : 22040811669 and 22041213603

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AC repair

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Split AC out of Warranty

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Freezer

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Voltas Split AC 1.5 Ton

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Request No 22041623741 assigned to Engg Ravi, Phn 7988656610. share 8423 if happy, if unhappy share 9842. For help call 9650694555

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Maintenance of voltas air conditioner

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Voltas Split AC

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Defective Voltas AC

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AC installation

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Kharab service dene or pareshan karne ke sambandh me

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Split AC repairing complaint

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