Voltas Complaints & Reviews

Aapke company ke service centre ke staff bilkul bhi helpful nahi hai na hi technician wo bilkul bhi customer ke saath cooperative nahi rehte mera ac hi windows thoda height pe laga hai pehle bhi wahi technician aaye te aaur aaram se kar di thi pehle bhi to install Kara ta issi height pe ab mai unhe ladder bhi de raha hu wahi height ki magar wo karna hi nahi chahte service company ne rakh kyu rakhe hsi service centre me staff aaur technician jo helpful bhi na ho customer ki queries ke liye aaur rahi baat ye ladder wagarh company se hi provide hoti hsi na ki customer ko pareshan kara jaye mai purchase to karunga nahi 10'000, ki aluminium service ke liye magar mai unhe height ke liye aaur size bhi provide kar raha hu jb bhi bahana laga rahe hai ye lao wo lao bilkul bhi na aapke customer care supportive hai na service centre na technician 1 mahine se same reason agar mujhe nahi mil rahi kase layu ye company ke service centre ka kaam hota hai ladder lana na ki customer ka mai provide bhi kar raha hu kuch ka kuch reason ke bhaaana lagaya ja raha hai mujhe company se refund chahiye amount mujhe nahi karwani ab koi service company refund kare amount

Very poor service. Ac cooling not working properly. Customer support not able to listen the queries provide contact number of the nearest branch but thet did not pick up the calls. Services not done on time. Facing a lot of trouble for installation my ac 7 months before after alot of difficulties for 1st ac service and then 2nd ac service... Calls more than 8-10 times once a day

Dear Sir,
My SPLIT AC complain are pending from last 29 april 2022.. I am facing lot of trouble at your team end..Nobody are coming at home for check the issue and nobody give a proper responce to us.. Only calls on customer care are going on but my issue not getting resolve your service team are not coming at homy home.. Plz help me out of this problem i have 2 small kid and they are also facing lot of trouble with this problem..I request to you plz solve my problem..

My complain no. ([protected])
Name. MAHESH KUMAR
MOB. [protected]/[protected]
ADD. 6/299 Khichri pur.delhi. 110091

Dear Sir/ Madam,
This is serious complain regarding voltas Faridabad Team, who visited 2 times my house to solve water leakage from indoor panel, but they failed every time. First time when they visited charged 350 and second visit 1500 for which bill have not been provided.
Water is still leaking and I dont know how much they will charge for failed service next time.

Even they closed my request without my consent. This type of mismanagement is not expected with tatagroup of company.

Complain regarding SR [protected]


Thanks and Regards
Kumar Rishu
[protected]

My Voltas ac outdoor unit fan blade and the outer grill got damaged because of mosquito.

I registered a complaint regarding the same on 8/04/22 .
Service request no:- [protected]
TICKET REFERENCE NO - 6296717

Registration Number - [protected]
Date of purchase - 15/JUN/2019
Model - 4552528
Serial no - 4552528A19EC00767
Registered mobile number - [protected]
complainant mobile number - [protected]

There Service engineer visited my place on 16/04/22 . He took photos of the outer unit. When I asked him when will he replace the parts he gave me service center contact details.

There service center initially didn't pick up my call . I called them 20 times .
When I called from other number they picked up and said they do not have any idea when the part will be replaced!!

They abused me and asked me to call customer care instead.

I called the service center on daily basis they used to keep me on long hold with no resolution at the end. I even wrote them multiple mails regarding my issue but no resolution.

They shared there Area service manager number I called him multiple times but he didn't pick(screenshots attached).

Recently I contacted there regional head and he assured me that my problem would be fixed on 4/05/22. The Voltas technicians came late night 8 pm on the same with wrong outer fan grill!! My problem still not solved after almost a month now.

Ac is seasonal used electric appliance . For more than a month I couldn't use my ac in this 44* C temperature due to extreme negligence and ignorant attitude of Voltas.

I would request Voltas to take back their Ac and Refund me the amount .

Also I would request them to compensate for the inconvenience that I have faced.

If not I will take this matter further legally .
(please refer to the screenshot and videos attached)

I registered a complaint with Voltas on 5th of April for repair of my Split AC.
2 people came on 6th from "Hind Air Cool" which Voltas claims to be officially outsourcing it's repair to. They were saying that Capacitor and Reverser replacement is needed but since it was already 8pm, they said they'll fix it tomorrow and get official parts with bill next day.
However, next day they gave me a Hind Air Cool handwritten-bill without...

Mechanic from company came, done a faulty installation of ac, water licking from ac.and mechanic not picking phone

I have a complaint to voltas for air cooler but my cooler have not repair

Hi Team,

I purchased Voltas Split AC from Shiv Light house, Mathura on 12/02/2021.
Voltas engineer came to my home for installation of AC. After few month, leakage issue come (during warranty) but till now no one able to fix it.
Gas has filled almost 3 times but engineers didn't identify the leakage.

As installation done from Voltas end so this case belongs to Voltas. I have raised lot's of complaint as well but didn't found any solution. Request you to please fix this issue by permanently fix OR replace this AC as it's a defective one.

Latets Service Request Number - [protected]

Hi,

Within one month there is fault in AC, AC is not cooling at all, Engineer said repairing need to be done, within 30 days it’s my 3rd visit by engineer for different reason .

Requesting for replacement but no response

I complaint to voltas for my AC.That it is not cooling and they gave me 24-48 hours. Now its been above 10 days . And i complaint to volats 3 times in these days but they not hear anything from me.

We had purchased the Voltas Windows AC from "Sony Center - Goel Bros" on 1st May 22 and right installation, AC has started giving me issues like Loud broken noise and not cooling, seesm they have sold faulty product to me.

I complained to them as well as Voltas customer care but no luck, all i got is message from Voltas that i requested for cancellation of request. The AUDACITY to send such messages.

Please help to resolve this issue or refund the product.

Saket Saurav
[protected]

Window ac we have purchase[protected], from EP electronics Narela,
When window run after half and hour do more noise, due to this family disturbed,
Please rectify the problem.

I bought an ac in june 2021 then i taken installation b y voltas they installed my ac now tehy telling me that ac is installed at wrong location so there is no proper air circulation so i have to take ac reshifting for this they asking 2000 rupees from me so just check and ask them to not make me fool. since they have to also see this at the time of installation if there is not proper air circulation then why they have shifted the ac

Voltas 185 ADQ AC, I have raised the Compliment for leaking of water from AC, Its been 15 days no one is responding, I have been tired of calling to their customer executives, its been one month no one given the demo of the product, kindly return this defective product and give my money back. I don't want to use the VOLTAS products any more since they won't care about customers, their inattentive services are test the patience of a customer
SR No. [protected] and SR No. [protected]

Dear sir,
My name saddam Hussain son Abdul Sattar Residence address- Village- kumrehda, post office- uttawar, tehsil- Hathin, district- Palwal pincode- 121103, Haryana
My window AC is not not working and not cooling. And tripping of light please review my querie as soon as possible
My no-[protected]

Dear sir,
I have purchased one voltas split air conditioner from vikas electronics sawaimadhopur on 07/04/2022.on installation by authorised franchisee. leakage in indoor unit observed.From 7th april to 1st may approx 24 days passed but my problem not resolved till now. The temp in rajasthan rises more than 47 degree and in this situation no body wants to listen me, neither from customer care nor from service centre.

After purchase of AC it has not operated even a single minute

dealer also not replying satisfactorily.

Voltas is a company of TATA group and such type of poor services can't be accepted or imagined.

Kindly look into matter on priority and arrange to replace my indoor unit urgently.

O P Gupta
[protected]

Registered a complaint arnd 1 month back, with complaint no.[protected].But still the problem is same & still leakage is there. I even spoke to the service head Mukesh & escalated the issue.But no response anymore. I opened a new complaint no. [protected] So that a senior technician visits on an urgent basis.But nobody has visited till now.Mobile no. is [protected]

Hi,

I had purchased a Voltas AC from Borivali Mumbai on 10.09.2018 from Vijay Sales.
I have upgraded my warranty from 1 year to 5 year. In the meanwhile I have been transferred from Mumbai to Dhanbad (Jharkhand). I have sent so many mails, calls, messages to Voltas to change my address and do the servicing as per the warranty. However the address did not changed and did not received any service from Voltas. Now some how my address changed and as my AC is not working properly, i raised a request from voltas whatsapp number. Today one service person from Voltas came to my home told me that you are not eligible for free servicing. Now tell me what is the meaning of extended warranty taken by customers. This is completely a breach of trust. I have all records of address change request or servicing request or dismantelling request. Please resolve my queries, the details of my purchase is :
Name: Prabhat Kumar Sinha
Email Id: [protected]@gmail.com
Model: 4552278
Serial No: 4552278A18GC15793
Product: Voltas 1.5T SPL-SET
Mobile: [protected]

I have logged the complaint for Water Cooler not working at 27 April 2022.My complaint number is [protected].
I follow with team 2 times every time he was say that we are highlighted your complaint on urgent and provide me service center number : [protected]. When ever I called that number each time number is busy. Very bad service as always.

Never ever purchase voltas products