Voltas Complaints & Reviews

I have bought this AC in 2018 with 5 year of full and 10 year of compressor warranty.
I used to take 2 paid service every year to continue there warranty terms.
One year it has some issues in PCB which took 15 days to resolve. In the heat of May my newborn baby use to cry whole night due to the same.
Now I have same complaint repeatedly 3 time since 8th April 22 to 28 May 22.

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I had purchased AC on 15th April, 2021. Mg second service was pending, I was busy in some urgent work and I forgot AC’s purchase date. Today I checked bill hence I got to know purchase date but I was expecting little help from Voltas to extend my warranty and accept my second service in free service as I had not got any reminder call, message or email. Voltas customer support is helpless in any way because company doesn’t care about their customer. I will never recommend Voltas electronics to anyone as they are helpless in all condition and want their customer to spend unnecessary after purchasing from them . Such a irresponsible company. Customer satisfaction doesn’t matter to them. They all are trained at same level to present Voltas company service . Thank you customer support for feeling helpless for I guess every customer and useless company. Bad experience with this so called brand Voltas, who cannot spend their penny for customer satisfaction.

One of your worker namely sarfaraz ali stole our money rs 3400 saying that he is doing an amc for about a year. And when we got checked it by your company they said that no amc has been done . We wanted our money back. Plzzz take strict actions. Waiting for your reply.

Sir, i requested a service request for my ac which is not working since 29-apirl-2022, with the service request no -[protected] from the date of my service request to now i try to contract them multiple times but they have said its will be resolved soon please wait please wait or call on our service center but when i call them, they are so rude and unprofessional they doesnt even pic my call and keep ignoring me or even they pic they used such a bad language which is kind o[censored]nbearable, and i try multiple time to contract them over phone call or message and even i requested them over their mail id but they remains so unprofessional now its almost a month and im still sufffering even i request them that i got my oral surgery i can't even talk but they remains so unprofessional

The ac is 1.5 ton room is so small but still it doesnt cool enough and this outer unit keeps on making noise since i bought it in may 21

I Ashish Khemka purchased new Window 3 star AC from Electric Appliances Center in Amritsar on dated 01-Apr-2019. Since the day I have purchased this AC I have been filing multiple complaints but the AC is not doing cooling at all. I have contacted the service center and the person do visit but they dont resolve the issue, just do basic cleaning service and leave. As I have been facing this issue since Day1, I have raised a issue to change it with new one but they didnt responded back.

Worst!!! Worst!!! Worst!!! In my recent complaint, the service center team contacted o multiple calls within half an hour just to ensure If I would pay service charges or not! They visited us and not even touched the electronic and started claiming for Visiting charges of 350 rupees.

By this worst immpression on voltas product and people who are intersted to buy a voltas product please revert your opinion better.

Hi voltas team,
Have raised a request for ac remote change on 19 may still their isn't a proper response from technical team. Kindly assist me regarding the same.

request no is [protected]

Hi Team,

Its been 10 days i am regularly chasing on the ticket [protected]. My mobile no is [protected]. Cooling coil of my new AC purchased in July last year is not working as appropriate. Danish your service man told me that cooling coil needs be changes for this new ac. and was given a timeline of 5 days. Today is 10th day i am still seeking from the company about the change in cooling coil. But no one has answer to it. They are still saying its not received. can this be looked into priority. Also a very bad customer care experience I am facing. No one has the details where exactly the product is. Danish took 3 visit to find out that actually a problem is in cooling coil. I am contacting Customer care since early may and still no service.

Sir,
I purchased voltas ac 1.5 ton on 10th April 2022. But on 4th may I faced problem that ac was not cooling then I complained on 6th may on voltas my complaint number is [protected]. But we didn't get any positive response from voltas then I again complained on 10 may 2022 my complaint number is [protected]. After complain again and again voltas company technician came on 12 may 2022. He checked here and there then he said some leakage inside ac, I took it with me and resolve your problem in 10 days. But today (22may 2022) he comes with ac and he installed it and said there is no problem with ac and welding some external pipe and filled gas inside ac then said it ok now. But after 2 hour ac again gives hot air. What we can do sir??? On 10 may 2022 we fill gas by who installed ac. I refill gas two times. Technician said that its default piece. I want full replacement of my ac.

I have been complaining about this AC breakdown from 27 Apr 2022 till now the AC is not working properly. Some small boys are coming to resolve the issue. Even they don't wear the uniform and doing the repair by seeing YouTube/mobile. Everyother day some different persons are coming. The compressor was not getting off but One day someone said it's problem in PCB panel and came with one panel without box, it was open and don't know whether it's genuine or not. When asked he said it comes like this only and next day he came with box and fitted the panel.
After 2 days same problem occurred and ice was melting and we could here the sound. When we complained again no one came after following up so many times. Finally on 16 may person came and said Gas was leaking and he did his work now again same problem occurred and called him today again i.e. on 22 may 2022, he said i have informed but no person is coming.

The matter was escalated everytime to ASM.I am really fed up with Voltas service. It's been 2 months now and my AC is not working and due to compressor not being cut my electricity is really getting fluctuated.

Request you to kindly take a serious action against it.

Purchased Ac 1.5 ton window in the month of April.
A week back fan motor stopped working and service request was raised.
Very poor quality of the service since last 7 days I have not received the part which was dispatched from Gurgaon to sonipat.
It is really hot summer and since last 7 days I am unable to use the AC purchased for the obvious reason.
No response is being received about the part transit and when can It be fixed. Really disappointed with the service.

Sir,

My name is shilpi mehrotra from ramesh nagar new delhi. I bought 1.5 ton ac on my wedding ( may 2018). But this year am facing cooling problem in ac. I hv called so many tym to voltas customer care no. Then almost 4 day of my complaint one technique come and said there is gas problem in your ac. He went after almost 3 day of his visit another person came and filled gas. But still ac was not working properly I have told him now y ac is not working he said ac service was not done properly. Then I hv complaint for ac service. After 2 days another person came he told me your ac is clean there is no cleaning problem in this, I request him for cleaning again. After that my ac was working properly. Now after a week am facing the same problem again ac is not cooling properly. I have a request when my ac is in Warenty. Request you to replace my ac.

Engineers visit so many times but they are not able to find the problem. Request you to kindly look into the matter as am facing too much problem.

Complaint dated 13/05/2022 vide Request No. [protected] not yet resolved.

मैं split AC on 27/06/2020 को खरीदा था। अभी दो साल भी नहीं हुए हैं लेकिन इस पूरी अवधि के दौरान है छह महीने में authorise agency से सर्विस कराने के बावजूद इस पूरी अवधि के दौरान कभी भी पूरा सीजन smooth cooling provide नहीं कर पाया।हमेशा issues रहा। अभी पिछले 13/05/2022 से खराब है लेकिन कई कंप्लेंट्स के बावजूद अभी तक कोई सॉल्यूशन नहीं मिला।

Ac not working after service by voltas official and they are blackmailing me that what can i do if they will not come to repair it

I wish to complain about Voltas Mega Air Cooler 70 ltr. that I purchased on 1 April 2022 at Durgapuri Delhi Store. I am complaining because that water Pump is not working for 6 days. and I am Countinety call the Voltas customer care number To resolve this problem but they always tell me our technician visit within 48 to 90 hr. but now 6 days are gone but nobody visits my home and resolve my problem. then I called again the customer care and now they gave me the First Service Canter number ([protected], [protected]) but they are talking very rudely and end of the day they blacklist my phone number. I am very Frustrated now, again I am called customer care but this time they provide Area Manager Number(Ravi Shanker Jha, [protected]) but again he does not solve my problem.

so now please tell me is this a mistake to buy a voltas product? because they are very illiterate persons. like Ravi shanker shows me very bad behavior...

I would like to know when my problem is solved by any Higher Authority Person Please... Please I urge you to note this SR No. [protected]. and solve my Problem ASAP

Regard.
Vikrant Dubey

Sir/madam

i have lodged complain regarding ac service on 06 may 2022. Technician visited on 13 may 2022 and taken indoor ac for repairing . Till now we have contacted to firozabad ac service centre mob no. [protected] and voltas customer care mob no. [protected] so many times (approx 20 times ) . But still they did not repair my indoor ac . Your service is very very poor.I cannot expess in words. Please resolve issue today itself.

With regards
canara bank
reg mob no. [protected]
address - jain nagar behind trauma centre
mata kheda devi mandir, firozabad (up)
pin code - 283203

Ac problem in ac water leakage

My name is Gurchet singh vpo kakrala teh samana distt patiala punjab 147102 .Mob no is . [protected].
Complaint no is [protected].I want to tell you that my Voltas ac has not been cooling for the past one week, my ac is in under warranty, I have lodged a complaint on 13th May but so far no mechanic has come to fix it, please fix it as soon as possible, after this I am forced to Will have to go to consumer court, thank you

I purchased votas ac 33000 online .
Service centre denay for installation .
Due to cbucode are not matched ..
I request many times to coustomer care
But no any response .
Kindly resolve my issu