Voltas Complaints & Reviews

Address: Eata chungi saroj nagar gali no 03 aligarh

Gas leaking
Ac not cooling
Not working
Volts company ford
Very bad service provider

Voltas customer support has been notified about the posted complaint.

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Dear Sir/Maam, No one is coming for installation of window AC of Voltas company. Had purchased from flipkart. Almost a week sir

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We have raised a service request for the issue of small water leakage. A team was visited today for the purpose of checking on[protected]. They have cleaned and removed dust within just 5 minutes.

They asked us to send a feedback link to their mobile number. And we shared the message because I think the service they did was good.

But after they left the post one hour later there was a huge water leakage from AC which was not there previously. Water is coming from the left side of AC huge because of that we have placed the vessel down. And they did not fit the AC dome properly. If they are good technicians in Voltas I hope this issue should not arise for customer satisfaction.

Date of purchase of AC on[protected]. Still it is less than a year since we booked a service for normal checking. But they were damaged in a great way.

I want this issue to be resolved as soon as possible. Kindly contact those technicians.

If not, I want to raise this issue to higher authorities. Suggest me the best solution

Kindly provide valid numbers online to contact for further.

Kindly remember AC is not a cheap product to buy again and again. Company has to provide the best and trained technicians before sending them to service.

[protected]

May 21, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 01, 2022

Voltas Customer Care's response Dear Anusha,

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team

Verified Support

Apr 08, 2022

Voltas Customer Care's response Dear Anusha

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Voltas Online Team

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Address: Rampura delhi

I bought a AC with 5 year warranty and now gas has leaked so i called customer care for refilling of the gas but they are asking for 4500 for gas refilling and also they have not visited or contacted since they
Voltas is dealing their customer badly
Need to resolve asap

Voltas customer support has been notified about the posted complaint.

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Address: Supertech Ecovillage 1, Greater Noida West, pin code 201306

I am waiting for servicing since 8 days but no help is given by either customer care and the number customer care guy provided a number which no one picks up.

May 4, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 01, 2022

Voltas Customer Care's response Dear Yash,

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: Suraram, hyderabad, 500055

I purchases 3 star split ac on 18 march 2022 from Bajaj electronics IDPL Hderabad. Installation happened on 24 march 2022. Ac runned for 1 day .Soon the next day ac was running but cooling was not happening. The next day I registered a complaint. Engineers came and fount that there was gas leackage from indoor. I was shocked. I slept with my 2 years old daughter with ac on. Every one knows how harmful ans lifethreating the ac gas is. Thank god nothing happened to my family. If something happend who use to take the responsibility. I need a new ac to be replaced or full refund.

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I had a very pathetic experience with Voltas customer service. I registered a request for AC service that my AC is on AMC and needs to be serviced on 23/03/22, their executive took relevant details and said that technicians will visit within 24-48 hrs I waited for 3 days again i spoke their executive she menioned that they will visit soon after that I was wiating but no one has come. On monday 6th day i.e on 28/03/22 I wrote an email after that I got a call from their executive saing that please provide your request number 100% I will send technician by tomorrow but no one has come yet. Then yesterday again I spoke to customer care my call was connected with senior person she also promised me that your query will be resolved by today itself I spoke our service center. Asusual since 8 days I am waiting for the technician no one has visited yet. After many request and calls no response from their end. I am very dissapointed.

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I have purchased 2 airconditioners last year on 11 april, 2021. They both are not cooling properly(might be the gas has been leaked).The free service provided by the company is being already done.I have the warranty for 5 years. I tried to call on the helpline no. several times but no response came.After sending my query on email. They sent an sms that they would approach me on 29th march.I waited the whole day and no one came.I dont have anothr way to contact them.No one is interested in addressing my query.Its really disappointing.Hope they will do something needful.
My request no.-[protected]

May 21, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2022

Voltas Customer Care's response Dear Mehak,

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team

Verified Support

Apr 08, 2022

Voltas Customer Care's response Dear Mehak

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Voltas Online Team

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Address: Mira raod

I hold a Voltas 1 ton Ac which is in warranty period along with that I have the yearly AMC charges to the company but every time we have to call them for servicing and they take their own time on 25th March 2022 I have raised a service request and was assured that the technician will visit on 26th March but he did not turn up then on Monday 28th March 2022 a technician name sanjay came to my place for surviving and said that there is a leakage for which the unit to be taken to ware house I spoke to Kishika madam on 28th March and she said that on 29th it would be picked up and on 30th it would be deliver but today when I called Kishika she said it would require more time and not possible to deliver today for repair of leakage why it take so much time moreover she said that only your ac is not with them there are more ac to repair a leakage it takes hardly 2 to 3 hours for which they are taking so much time all the staff are speaking arrogantly speaking no solution in such a big company its a TATA product so we assure that made in india will work but it's a worst company so after sales service guarantee next time I shall never use any of the Tata product because it's service are very bad and higher authority should resolve this issues

Madan Agarwal
[protected]
[protected]@gmail.com

May 24, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2022

Voltas Customer Care's response Dear Madan,

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team

Verified Support

Apr 16, 2022

Voltas Customer Care's response Dear Madan,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Voltas Online Team

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After few days of service of the two air conditioner i have of the voltas company, they both were not cooling properly(might be the gas has been leaked).I have the warranty for 5 years. I called on the helpline no. Several times but no response came.After sending my query on email. They sent an sms that they would approach me on 29th march.I waited the whole day and no one came.I dont have anothr way to contact them.No one is interested in addressing my query.Its really disappointing.

May 18, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2022

Voltas Customer Care's response Dear Mehak,

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team

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Address: 58 Jai Triveni Apartments, H-Block, Vikas Puri, New Delhi

Website: voltas

The subject Air Conditioner was purchased on 23rd March, 2022 from M/s. EP Electronic Paradise Pvt. Ltd. B-1/2 Janak Puri, New Delhi vide Invoice No.NDC/R-4637/21-22. The Box (Bar Code No .4011387A21FB01209) containing the Air Conditioner was delivered on 24th March, 2022. On 25th March, 2022 the Mechanics/Engineer visited my residence for installation of an Air Conditioner. After the installation when the AC was started there was no cooling. The Mechanics tried their best but could not detect the defect. E-6 Error was being displayed on the AC; and the Compressor was not started. The Mechanics informed that a complaint has to be lodged to your office for replacement of the Air Conditioner with a new one. The amount of installation was paid to the Mechanic. Afterwards, the complaint was lodged vide request Nos.[protected] and apptt was scheduled on 28 March, 2022; but no mechanic came.A message was received that Mr, Deen from Voltas would visit; but nobody came. Whenever I lodge complaint a sterotyped Request No. generated viz.[protected] & [protected]; without any fruitful results. NEW VOLTAS AC IS NOT WORKING FROM THE DAY OF INSTALLATION. E-6 Error is being displayed. PLS REPLACEMENT WITH NEW ONE AND DEPUTED AN EXPERIENCED ENGINEER FOR INSTALLATION. NO OPTION OF AIRCONDITIONER IN THE CATEGORY. Regards Gurubir Singh Khalsa Mb: [protected]

May 10, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Mar 29, 2022

Updated by urneet The subject Air Conditioner was purchased on 23rd March, 2022 from M/s. EP Electronic Paradise Pvt. Ltd. B-1/2 Janak Puri, New Delhi vide Invoice No.NDC/R-4637/21-22. The Box (Bar Code No .4011387A21FB01209) containing the Air Conditioner was delivered on 24th March, 2022. On 25th March, 2022 the Mechanics/Engineer visited my residence for installation of an Air Conditioner. After the installation when the AC was started there was no cooling. The Mechanics tried their best but could not detect the defect. E-6 Error was being displayed on the AC; and the Compressor was not started. The Mechanics informed that a complaint has to be lodged to your office for replacement of the Air Conditioner with a new one. The amount of installation was paid to the Mechanic. Afterwards, the complaint was lodged vide request Nos.[protected] and apptt was scheduled on 28 March, 2022; but no mechanic came.A message was received that Mr, Deen from Voltas would visit; but nobody came. Whenever I lodge complaint a sterotyped Request No. generated viz.[protected] & [protected]; without any fruitful results. NEW VOLTAS AC IS NOT WORKING FROM THE DAY OF INSTALLATION. E-6 Error is being displayed. PLS REPLACEMENT WITH NEW ONE AND DEPUTED AN EXPERIENCED ENGINEER FOR INSTALLATION. NO OPTION OF AIRCONDITIONER IN THE CATEGORY. Regards Gurubir Singh Khalsa Mb: [protected]

Verified Support

Apr 02, 2022

Voltas Customer Care's response Dear Gurubir,

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team

Verified Support

Apr 08, 2022

Voltas Customer Care's response Dear Gurubir

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Voltas Online Team

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Address: FLAT NO 606, SANDIPANI INFINITY

I raised a complaint for my split AC on 23/03/2022 but itâ€™s not attended yet. First it was wrongly assigned to Delhi service centre which was not correct as I raised the complaint for Indore location. Now I am getting messages that the complaint is proposed for cancellation as customer is not reachable. I didnâ€™t receive anything yet from your side.
So far I have been provided 3 different service center no and they don't server my location. Seems customer care executives needs some education while assigning complaints to the service center. They even not able to read the address correctly.

May 2, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2022

Voltas Customer Care's response Dear Prabhanshu,

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team

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I have purchased the AMC on 25th Nov 2021 but still i have not received the document for the same, for the same I wrote the mail to [protected]@voltas.com and call to Mr. Ashish Gupta on [protected] but still the document not received. calling again and again but no response from Mr. Gupta. Please provide the document of AMC on urgent basis.

May 11, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Mar 29, 2022

Updated by Kapilnoida The Complaint is resolved in 5 min...!! Thanks Voltas Team.

Verified Support

Mar 30, 2022

Voltas Customer Care's response Dear Customer(Kapilnoida),

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: Jatharpeth Jyoti Nagar Near Siddhi Vinayak Temple Akola

I just got voltas inverter AC 15days back, I am facing so many problems, ac is not cooling at all, I called the service centre continuosly for 5 days to come and see the problem, he came today after 5 days, and he confirmed that ac has issue, so I want replacement with another good ac as soon as possible, pls don't do such things to people, don't sell defective ac to customer,
I want replacement urgently.

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2022

Voltas Customer Care's response Dear Rishi,

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

Mar 30, 2022

Updated by Rishi@91 @voltas customer care
Contact number - [protected]
Pin code 444001

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Address: trimurti nagar Nagpur

I have purchased split type A/C model number12BDZZ(R32) From your dealer KPL Engineering Nagpur on Dt/23/03/2022.it is installed on 24/03/2022 till date it is not functional due to some code issue through system which he is not getting as told by him .even he is not ready to uninstall and take it back. your so called toll free number is unreachable .requested to take it back as COLTAS Service is worst. IF such is the case for new A/C god save from after sales service

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Address: Gurgaon, Haryana

I have purchased a VOLTAS WINDOW AC: modal number 123 LZF from a verified dealer and after installing it from my end I noticed that the AC is being switched on and off automatically. After going through manual which clearly specified that a call to the customer care number needs to be made and theyâ€™ll tell me a password which Iâ€™ll have to enter in my remote.
It is disgusting that after calling the toll free number 5 times they were not picking up the phone and the WhatsApp number told me that the company will charge RS 599 to come and enter the password.
Now, this is absurd that nowhere is this procedure mentioned and 599 for just entering a password is not justified at all.
I have 4 LG ACs at my place and this is the first time that Iâ€™m purchasing a Voltas AC.
I regret to inform you that Iâ€™m highly disgusted by your services and want my problem immediately resolved.

Yours sincerely
Ginni Gupta

May 4, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 28, 2022

Voltas Customer Care's response Dear Ginni,

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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My ac is not giving cooling
Aur maine service karayi thi aur phir gas bhi nikal gyi thi wo bhi dalwayi maine apke authorised service centre se but abhi bhi same problem ho rhi h

May 9, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Mar 25, 2022

Updated by Naitik9540 My phone no. Is
[protected]
[protected]
[protected]

Verified Support

Mar 28, 2022

Voltas Customer Care's response Dear Naitik,

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team

Verified Support

Apr 08, 2022

Voltas Customer Care's response Dear Naitik

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Voltas Online Team

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Address: A38 mansarovar park shahdara 110032, New Delhi, Delhi

Hello, I have raised a complaint for my AC from last 5 days nobody is responding for same every day same story is been repeated that we will come today but none has arrived

This is really a pathetic service by Voltas

I have added the complaint number in photo attached

My mobile number is [protected]

If itâ€™s not resolved today I will be forced to post this on twitter and top most level of voltas

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Address: Chennai

Hi, i raised a service request for my AC on 20th March. The product is under AMC till 26 th March 2022. Technician came the next day and he abruptly without even starting the work he just asked us to pay the service charge. I said it's under AMC and I showed him the receipt too. But he jus checked with someone over the phone and said they didn't have data as the agency is changed. I immediately called the customer care they checked and said it's under AMC and we need not pay for the service. But the technician left the venue without doing any service in our AC. Why you people are getting a huge amount for AMC and not doing justice to your customers???? Really it's very annoying!!! I keep on calling the customer care they just say they raised a call back BUT TILL NOW THERE IS NO SERVICE DONE AND NO CALL CAME FOR THE SERVICE. why you are cheating us ????you have all the proof and why can't you do the work for the amount we paid??? Henceforth i am not going to purchase any of your voltas product and this is going to be posted in social media sites too. So that people are aware and think before buying your products. My AMC will end on 26th March and I hardly did only 2 services last year and now i raised for another one but it's all cheating done to me.

Apr 26, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 26, 2022

Voltas Customer Care's response Dear Customer(Mbsg),

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: Andhwri west

None o[censored]r customer service have come to get the ac repaired since 10 days

May 1, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2022

Voltas Customer Care's response Dear Customer(DrRiya Jagasia),

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

Voltas Complaints & Reviews

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Voltas reviews & complaints page 31

Service

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Installation

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22032835770 service request number

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Air conditioner extended warranty

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Windows AC Service

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Received Defective voltas AC

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AC Service which is on AMC Period

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Air conditioner

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Air conditioner issues

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Air conditioner

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New voltas 1.5 ton purchased installed on 25 march 2022 not working

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Split AC not cooling

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AC 1.5 Ton Window

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I just got voltas ac 15 days back , I am facing so much issue with the AC, ac is not cooling at all,

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Air Conditioner

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Complaint Against AC services

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Complaint of AC

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Service is poor

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Voltas AC service

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Customer service

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