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Voltas Complaints & Reviews

3.6
Updated: Dec 5, 2025
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D
Darsana Vishnu
Apr 4, 2021
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Hi Sir
I have a 6 year old ac which is in working condition. Please help me to get a flap for the same as they are broken. Thank you
Voltas customer support has been notified about the posted complaint.
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    R
    Ram kanipakkam
    Apr 3, 2021
    Resolved
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    Resolved

    Address: Vizag

    Hi all, I have bought Voltas AC from RamCor Enterprise in Visakhapatnam.The installation was wrong and water was leaking from ac vent for 1week.we have called technician many times.They turned blind eye.Called RamCor enterprise they are least bothered with customer concerns.Mitsubishi has excellent customer service.

    Thanks
    Ram
    Aug 8, 2021
    Complaint marked as Resolved 
    Voltas customer support has been notified about the posted complaint.
    Verified Support
    Apr 05, 2021
    Voltas Customer Care's response
    Dear Ram,

    We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

    Regards,
    Voltas Online Team
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      H
      Hari Vicky
      Apr 3, 2021
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      Address: NO-1 SG VILLA BHAKIYAM NAGAR, Ext 4TH STREET SEMBAKKAM

      Voltas Air cooler bought yesterday gives sound while swing.
      Voltas customer support has been notified about the posted complaint.
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        S
        ssimlai
        Apr 3, 2021
        Resolved
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        Resolved

        The machine is under warranty and has been a source of trouble to my family since the time I bought it. First their Group company Tata Cliq sent me a damaged product and it was a hassle getting it replaced. Now the replaced machine is misbehaving. All three faucets - Hot, Cold and Normal - are producing HOT WATER only.

        Already technician has visited and claimed to have found a loose wiring which he said he’s rectified. But because we had not kept the hot switch on for a long enough period before the technician arrived, it seemed to work alright after he finished his work.

        But again after a few hours when we decided to switch on the hot water, all three faucets started producing hot water.

        On 1st April, Technician visited and explained us a lot of technical stuff. I wanted to believe him but couldn’t, simply because I purchased a machine that should give normal water from normal faucet and not hot water from normal faucet. He explained that with use of hot water the normal temperature will go down, as it is a single tank. Not true because we have a Voltas top loading where the faucets are correctly giving the right temperature. I agreed to observe for two days and therefore I have not allowed to close the service request.

        Today however, there is a bigger problem. The Normal Tap has stopped dispensing water completely. Both hot and cold switches are off and I am using only ormal water. Now that has stopped too.

        Same person has come again and is trying explain with technical jargon. We are not interested in his talk.

        Now it is more than enough. Voltas has to replace the unit immediately with a correctly working machine.

        We didn’t buy the machine so that the technician visits us everyday. It is a bad product. Either needs replacement it or refund. Plus any cost towards damages for harassment due to bad product and due to continuous exposure to COVID from visiting staff of Voltas.
        +1 photos
        Aug 13, 2021
        Complaint marked as Resolved 
        Voltas customer support has been notified about the posted complaint.
        Apr 03, 2021
        Updated by ssimlai
        Finally we overheard the technician speaking to his office that PCB is defective.
        Verified Support
        Apr 05, 2021
        Voltas Customer Care's response
        Dear Customer,

        We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

        Regards,
        Voltas Online Team
        Apr 06, 2021
        Updated by ssimlai
        Please note that the defective machine has been picked up and taken away by Voltas person. It is not clear whether they will replace it or try to repair. The new machine is so troublesome that it is preferred you replace the machine. The number of days I am losing out on using the machine is unacceptable.

        Registered contact number is [protected].
        Apr 06, 2021
        Updated by ssimlai
        And complaint number is [protected]
        Verified Support
        Apr 07, 2021
        Voltas Customer Care's response
        Dear Customer,

        Thanks for sharing the details. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

        Regards,
        Voltas Online Team
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          R
          Rajesh Kaul T
          Apr 3, 2021
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          Would need visit of technician to do the service
          Voltas customer support has been notified about the posted complaint.
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            T
            Tammiraju Rama Rao
            from Hyderabad, Telangana
            Apr 2, 2021
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            I requested for servicing of my Voltas split AC, on 1-4-2021. It was registered vide no.[protected] dt.1-4-2021. I got an SMS that engr Praveen will attend the work. Instead, one Mr Majid phoned me that he is from Voltas nd was given the duty. I checked with Mr Praveen. He clarified that mr.majid was sent by Voltas only nd no need to worry. mr.majid attended the work y.day evening and completed the work. But I got a message from Voltas that the work was done by a non Voltas third party. When I registered with Voltas, why a third party person was sent may pl b clarified.
            Voltas customer support has been notified about the posted complaint.
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              S
              Surya Kanta Kar
              Apr 2, 2021
              Resolved
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              Resolved

              Address: Aradbazar,Sahadevkhunta,Balasore

              I purchase one Invertor 3star ac of your company on31st march and immediately booked for installation and my complain no is [protected] after that i called two times to customer care call center and they replayed they book the complain but still no service center call to me nor any information so i return your product to you or install by other engineer.
              Aug 13, 2021
              Complaint marked as Resolved 
              Voltas customer support has been notified about the posted complaint.
              Apr 02, 2021
              Updated by Surya Kanta Kar
              for installation of new ac complain no-[protected].
              Verified Support
              Apr 03, 2021
              Voltas Customer Care's response
              Dear Surya,

              Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

              Regards,
              Voltas Online Team
              Verified Support
              Apr 09, 2021
              Voltas Customer Care's response
              Dear Surya,

              We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

              Regards,
              Voltas Online Team
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                A
                ankur1986sharma
                from Delhi, Delhi
                Apr 1, 2021
                Resolved
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                Resolved

                I bought a spilit ac on july 2019 from Flipkart. But after 2 years I got to know that indoor unit cooling coil got damaged by itself. Now the voltas executive asked me to replace the old coil with a new one costing around 7000+ gas charges 2950rs. If voltas are not able to provide a good quality product, then what’s the use of selling that product? Voltas should close the company.

                One more scam I got to know that when you buy an ac from a dealer, they will provide you with a 5-year warranty, and if you buy it online, then you will get a 1-year warranty.

                Regards,

                Ankur sharma
                [protected]
                +2 photos
                Aug 13, 2021
                Complaint marked as Resolved 
                Voltas customer support has been notified about the posted complaint.
                Verified Support
                Apr 03, 2021
                Voltas Customer Care's response
                Dear Ankur,

                Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

                Regards,
                Voltas Online Team
                Verified Support
                Apr 09, 2021
                Voltas Customer Care's response
                Dear Ankur,

                We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

                Regards,
                Voltas Online Team
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                  I
                  Ishant Mongia
                  Apr 1, 2021
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                  Hi,

                  I have 2 voltas ACs(1 split and 1 window) installed at my home and registered with [protected] mobile number. For both of them, I have registered extended warranty (WTA) when I purchased them but have not received WTA certificate for any of them. Please send me the WTA certificate for both of them.
                  Voltas customer support has been notified about the posted complaint.
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                    P
                    Pinky Thomas
                    Mar 31, 2021
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                    Address: melattur palliative care clinic,malappuram,kerala

                    Condenser damage, Contact no working
                    Voltas customer support has been notified about the posted complaint.
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                      A
                      Amit Kumar Kedia Raipur
                      Mar 31, 2021
                      Resolved
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                      Resolved

                      Address: Raipur C.G.

                      My AC is showing error as PC.
                      It's blinking and ac just turned off.
                      Also the fitting was not done properly.
                      After complaining so many times they had not repaired it properly. There was some water leakage from the front side of the AC.
                      Now this new problem arises.
                      Also after fitting they doesn't done the free servicing of the AC.
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      Voltas customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 01, 2021
                      Voltas Customer Care's response
                      Dear Amit,

                      We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

                      Regards,
                      Voltas Online Team
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                        L
                        Lingesh91
                        Mar 31, 2021
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                        Suddenly the ac compressor is not working and it shows PC 04 in the temperature display..

                        Bought this AC just 6 months ago..

                        Shame on you Voltas team.. product doesn't works good within warranty period...
                        Voltas customer support has been notified about the posted complaint.
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                          R
                          Ravi verma... V
                          Mar 29, 2021
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                          Address: Verma glass St no 2 chimni road z mod new shimlapuri ludhiana

                          My Voltas split AC indoor quality is tooo wrost cheap or poor in 10 months ac indoor looks like 20 years old or body cracks in multiple sides body locks was damage by technician when ac installed after again and again 3 times continues complaints regestered by me about ac cooling issue or by damage after that technician come and place plastic ties as alternate option in locks area but after aprox 9 months when new season start I see lock area plastic is damage or other side cracks appears am very shocked about quality or technicians knowledge after that ac running time is too short my ac is in warrenty pls pls pls solve my problem or change my ac indoor if company will not solve my issue then I will take next step there is some issue photos are not uploading
                          Voltas customer support has been notified about the posted complaint.
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                            S
                            Sarvan Sivam
                            Mar 29, 2021
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                            Volta Service Booking site is not working for past one week.

                            simply throwing message

                            We are experiencing some technical difficulties . Please try again after 12:43. For any other technical assistance, please call us at [protected]
                            +1 photos
                            Voltas customer support has been notified about the posted complaint.
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                              A
                              aks131192
                              Mar 27, 2021
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                              Hi all, I have bought 1.5, 3 star inverter ac on 20/3/2021. After installation its not working. Its outdoor unit fan is not working. Its shows PC 04 ERROR.
                              Voltas customer support has been notified about the posted complaint.
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                                A
                                adilfalak
                                Mar 25, 2021
                                Resolved
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                                Resolved

                                Address: WESTERN WATCH AND ELECT NEW MARKET PATHAKHEDA

                                Hum ne voltas ac ac corporation raisen road bhopal se purchase kiya[protected] bill no 197
                                voltas 183v czt3 (r32)
                                but aaj 25 march 2021 abhi tak ac install nahin hua
                                chand ansari [protected] jo voltas install karega use call kiya 20, 21, 22, 23, 24 march continue but aaj karenge kal karenge,
                                so plz install karwa dijiye,
                                vishwas kariye next time voltas ac hum kabhi purchase nahin karenge.
                                Thanks
                                rizwan
                                mob [protected]
                                +1 photos
                                Aug 12, 2021
                                Complaint marked as Resolved 
                                Voltas customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 30, 2021
                                Voltas Customer Care's response
                                Dear Rizwan,

                                Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

                                Regards,
                                Voltas Online Team
                                Verified Support
                                Apr 09, 2021
                                Voltas Customer Care's response
                                Dear Rizwan,

                                Our team tried to contact you but was unable to reach you. Furthermore, we request you to provide an alternate number along with suitable timings so that we can assist you further.

                                Regards,
                                Voltas Online Team
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                                  Popuri Surendrababu
                                  Mar 24, 2021
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                                  Address: Quarter D7, RFCL Town ship, FCI X road, Ramagundam,PEDDAPALI (DT),505210

                                  When I am switching on with AC remote, no indication is coming on AC and it is not functioning.
                                  Voltas customer support has been notified about the posted complaint.
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                                    R
                                    Rakesh812
                                    Mar 24, 2021
                                    Resolved
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                                    Resolved

                                    Address: Sector 35 faridabad Haryana

                                    Hi Team,
                                    I have purchased new AC last year in Jun’20. That time there was lot of noice in AC With vibration since day1. I have registered the compliant on the same day, Voltas representative came and said this is normal and no issue and hence ticket was closed. Few days back I have called urban clap for AC service, when he opened the AC I was shocked seeing the fan broken and which was the main reason for noice and vibration. Which means the fan was broken from day1.

                                    You can get all my details from my registered mobile number [protected].

                                    After seeing AC fan was broken, I called Voltas customer care twice but both of the time my complaint was rejected without any communication with me. I found very offended and shocked such behaviour from Voltas support team.

                                    Service request no. [protected] registered on 23 Jun’20

                                    Pls help resolving my issue and help to improve my experience with Voltas support
                                    Aug 13, 2021
                                    Complaint marked as Resolved 
                                    Voltas customer support has been notified about the posted complaint.
                                    Mar 24, 2021
                                    Updated by Rakesh812
                                    Bill and email attached

                                    Verified Support
                                    Mar 26, 2021
                                    Voltas Customer Care's response
                                    Dear Rakesh,

                                    Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

                                    Regards,
                                    Voltas Online Team
                                    Apr 06, 2021
                                    Updated by Rakesh812
                                    Hi Team,

                                    Can i see a response? as committed i should get an call in 24hrs or is it 24 days? Are we serious about resolving the issue or its the way how voltas handle customer issues?

                                    My AC stopped working today, despite of complaints, no action has been taken. Who is responsible for this ignorance? Do we have anyone in voltas who really cares about there customer?

                                    A frustrated Voltas customer

                                    Rakesh Kumar
                                    Verified Support
                                    Apr 07, 2021
                                    Voltas Customer Care's response
                                    Dear Rakesh,

                                    Our team tried to contact you but was unable to reach you. Furthermore, we request you to provide an alternate number along with suitable timings so that we can assist you further.

                                    Regards,
                                    Voltas Online Team
                                    Hi Team,

                                    Can i see a response? as committed i should get an call in 24hrs or is it 24 days? Are we serious about resolving the issue or its the way how voltas handle customer issues?

                                    My AC stopped working today, despite of complaints, no action has been taken. Who is responsible for this ignorance? Do we have anyone in voltas who really cares about there customer?

                                    A frustrated Voltas customer

                                    Rakesh Kumar
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                                      moncyancy
                                      Mar 18, 2021
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                                      Address: Kalyan West

                                      I had purchased this AC in April 2019 and when I was planning to avail the 2nd free service in April 2020, Covid lockdown came into effect and so we couldn't avail this free service for no fault of ours. Now we are requesting you to please provide us our pending free service before summer begins. We hope that a reputed company like Voltas will heed to our humble request and favour us by removing the 1 year limit due to the pandemic situation. Would like to bring to your kind notice that the Service Engineer (Pradeep) called us today and refused to do the maintenance service free of charge.

                                      Thanks & regards,
                                      Moncy Thomas
                                      Voltas customer support has been notified about the posted complaint.
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                                        9
                                        9711988316
                                        Mar 17, 2021
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                                        Address: M. K. Residency, Plot 8B, sector 11, Dwarka

                                        We bought new semi-automatic washing machine and it suddenly stopped working. Kindly check
                                        Voltas customer support has been notified about the posted complaint.
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