Voltas Complaints & Reviews

Recently i have booked an appointment for my voltas ac. The technician arrived and did what he can do. But he left a bolt open to the outdoor unit and it stared causing heavy kirrrrr sound outside and also they manually opened the wings / blades which is why they stopped working now. They are not opening not closing. Motor is attempting to close them but they are flapping with sounds to close.

Please help me.

Hi Sir
I have a 6 year old ac which is in working condition. Please help me to get a flap for the same as they are broken. Thank you

Hi all, I have bought Voltas AC from RamCor Enterprise in Visakhapatnam.The installation was wrong and water was leaking from ac vent for 1week.we have called technician many times.They turned blind eye.Called RamCor enterprise they are least bothered with customer concerns.Mitsubishi has excellent customer service.

Thanks
Ram

Voltas Air cooler bought yesterday gives sound while swing.

The machine is under warranty and has been a source of trouble to my family since the time I bought it. First their Group company Tata Cliq sent me a damaged product and it was a hassle getting it replaced. Now the replaced machine is misbehaving. All three faucets - Hot, Cold and Normal - are producing HOT WATER only.

Already technician has visited and claimed to have found a loose wiring which he said he’s rectified. But because we had not kept the hot switch on for a long enough period before the technician arrived, it seemed to work alright after he finished his work.

But again after a few hours when we decided to switch on the hot water, all three faucets started producing hot water.

On 1st April, Technician visited and explained us a lot of technical stuff. I wanted to believe him but couldn’t, simply because I purchased a machine that should give normal water from normal faucet and not hot water from normal faucet. He explained that with use of hot water the normal temperature will go down, as it is a single tank. Not true because we have a Voltas top loading where the faucets are correctly giving the right temperature. I agreed to observe for two days and therefore I have not allowed to close the service request.

Today however, there is a bigger problem. The Normal Tap has stopped dispensing water completely. Both hot and cold switches are off and I am using only ormal water. Now that has stopped too.

Same person has come again and is trying explain with technical jargon. We are not interested in his talk.

Now it is more than enough. Voltas has to replace the unit immediately with a correctly working machine.

We didn’t buy the machine so that the technician visits us everyday. It is a bad product. Either needs replacement it or refund. Plus any cost towards damages for harassment due to bad product and due to continuous exposure to COVID from visiting staff of Voltas.

Would need visit of technician to do the service

I requested for servicing of my Voltas split AC, on 1-4-2021. It was registered vide no.[protected] dt.1-4-2021. I got an SMS that engr Praveen will attend the work. Instead, one Mr Majid phoned me that he is from Voltas nd was given the duty. I checked with Mr Praveen. He clarified that mr.majid was sent by Voltas only nd no need to worry. mr.majid attended the work y.day evening and completed the work. But I got a message from Voltas that the work was done by a non Voltas third party. When I registered with Voltas, why a third party person was sent may pl b clarified.

I purchase one Invertor 3star ac of your company on31st march and immediately booked for installation and my complain no is [protected] after that i called two times to customer care call center and they replayed they book the complain but still no service center call to me nor any information so i return your product to you or install by other engineer.

I bought a spilit ac on july 2019 from Flipkart. But after 2 years I got to know that indoor unit cooling coil got damaged by itself. Now the voltas executive asked me to replace the old coil with a new one costing around 7000+ gas charges 2950rs. If voltas are not able to provide a good quality product, then what’s the use of selling that product? Voltas should close the company.

One more scam I got to know that when you buy an ac from a dealer, they will provide you with a 5-year warranty, and if you buy it online, then you will get a 1-year warranty.

Regards,

Ankur sharma
[protected]

Hi,

I have 2 voltas ACs(1 split and 1 window) installed at my home and registered with [protected] mobile number. For both of them, I have registered extended warranty (WTA) when I purchased them but have not received WTA certificate for any of them. Please send me the WTA certificate for both of them.

Condenser damage, Contact no working

My AC is showing error as PC.
It's blinking and ac just turned off.
Also the fitting was not done properly.
After complaining so many times they had not repaired it properly. There was some water leakage from the front side of the AC.
Now this new problem arises.
Also after fitting they doesn't done the free servicing of the AC.

Suddenly the ac compressor is not working and it shows PC 04 in the temperature display..

Bought this AC just 6 months ago..

Shame on you Voltas team.. product doesn't works good within warranty period...

My Voltas split AC indoor quality is tooo wrost cheap or poor in 10 months ac indoor looks like 20 years old or body cracks in multiple sides body locks was damage by technician when ac installed after again and again 3 times continues complaints regestered by me about ac cooling issue or by damage after that technician come and place plastic ties as alternate option in locks area but after aprox 9 months when new season start I see lock area plastic is damage or other side cracks appears am very shocked about quality or technicians knowledge after that ac running time is too short my ac is in warrenty pls pls pls solve my problem or change my ac indoor if company will not solve my issue then I will take next step there is some issue photos are not uploading

Volta Service Booking site is not working for past one week.

simply throwing message

We are experiencing some technical difficulties . Please try again after 12:43. For any other technical assistance, please call us at [protected]

Hi all, I have bought 1.5, 3 star inverter ac on 20/3/2021. After installation its not working. Its outdoor unit fan is not working. Its shows PC 04 ERROR.

Hum ne voltas ac ac corporation raisen road bhopal se purchase kiya[protected] bill no 197
voltas 183v czt3 (r32)
but aaj 25 march 2021 abhi tak ac install nahin hua
chand ansari [protected] jo voltas install karega use call kiya 20, 21, 22, 23, 24 march continue but aaj karenge kal karenge,
so plz install karwa dijiye,
vishwas kariye next time voltas ac hum kabhi purchase nahin karenge.
Thanks
rizwan
mob [protected]

When I am switching on with AC remote, no indication is coming on AC and it is not functioning.

Hi Team,
I have purchased new AC last year in Jun’20. That time there was lot of noice in AC With vibration since day1. I have registered the compliant on the same day, Voltas representative came and said this is normal and no issue and hence ticket was closed. Few days back I have called urban clap for AC service, when he opened the AC I was shocked seeing the fan broken and which was the main reason for noice and vibration. Which means the fan was broken from day1.

You can get all my details from my registered mobile number [protected].

After seeing AC fan was broken, I called Voltas customer care twice but both of the time my complaint was rejected without any communication with me. I found very offended and shocked such behaviour from Voltas support team.

Service request no. [protected] registered on 23 Jun’20

Pls help resolving my issue and help to improve my experience with Voltas support

I had purchased this AC in April 2019 and when I was planning to avail the 2nd free service in April 2020, Covid lockdown came into effect and so we couldn't avail this free service for no fault of ours. Now we are requesting you to please provide us our pending free service before summer begins. We hope that a reputed company like Voltas will heed to our humble request and favour us by removing the 1 year limit due to the pandemic situation. Would like to bring to your kind notice that the Service Engineer (Pradeep) called us today and refused to do the maintenance service free of charge.

Thanks & regards,
Moncy Thomas