Voltas Complaints & Reviews

I had register a complaint on 3rd November. And a technician visited my home. And i got a message from your end as under

"Your SR No [protected] is proposed for Cancellation, Reason: No Purchase Proof(No Payment). To stop Call [protected] or escalate to [protected]@voltas.com"

I have already submitted(attached) the orinal bill of purchase with my complaint itself.

And I am ready to produce the purchase bill. Please inform me to whom i share the bill.

It is very serious complaint for me. If there is no positive response I may register this complaint with consumer court

Please consider this as an urgent matter.

Bijohn Thomas

Ac me Ampere jada le raha hai...jab start ho raha hai ...compresher

I have purchased through Amazon Voltas Beko 8 place table top dishwasher.

Please take necessary action to install the machine.

Dr.P G Dastidar
C 001 Gulshan Ikebana
NOIDA Sector 143
UP
pin; 201301

E-Mail: [protected]@gmail.com
Mobile: [protected]

Change the filter and service

Worst experience ever

This is in reference with the request no [protected], [protected] and [protected]-

The service center is not being able to solve the problem after 3 visits - the ac has also been taken to the service center for repairs but the issue still persists .
Moreover my ac stopped functioning at 27 october 2020, till date the problem is not yet solved .
I have already coordinated with the manager and senior field manager numerous times regarding this but my issue still persists .

The technicians sent to fix the ac was not professional, he has done very shoddy work as the AC worked for only 1 hour and stopped functioning. It was informed to me that I will have to wait for one more day for it to get resolved .

Till date I have made numerous calls to the service center and the customer care services and now I am fed up with calling and following up .( Kindly check the call log from my number - [protected]). The services provided by Voltas customer care and the service center has become the worst experience of my life as a customer .

I have voltas ac which I repaired with new parts in March 2020. People from Global Home Appliances, Vaishali did the repairing. I reported issue on the issue as it was not giving the cooling effect. I complaint to them few months back but because of lockdown, nothing happened. However this october month I asked them to visit and check the issue and they scjeduled a visit next day but did not turn up. Since then they are not answering my phone calls.My october 2020 warranty is nearing end now and need immediate addressal.

Hi, I ordered and got delivered Voltas Beko Dishwasher on 22nd of October 2020, the product is got scheduled to install by there Voltas Representative on 25th of October 2020. We were waiting till that day and not even received a call from them. So finally we find the local agent number who install it and he accepted that he will install it by the next day. We accepted that too and we were waiting, but still they do not respond even we call them repeatedly. When they lift the call and when we are asking them they were very arrogant spoken with us and refused to do. So i would like to take a necessary action on the local representatives to change there way of attitude towards the customer and looking forward to get my machine installed asap. The local Voltas installation agency address is as follows,
Prasad, Crystal Techno services, Rajahmundry, Andhra Pradesh. Pin 533101. Phone number. +91 [protected].

Dear sir, mam

I have registered complaind for ac before 7 day. But not resolved yet. I have purchase it on 13/05/2020. There are problem in on /off. And display are not working properly.

I called srveral time to service center

Lakhimpur kheri (UP)

My complaind number [protected].

(lakhinmpur kheri)

Please sir, mam do the needful

Thanks & Regards
Pavan gupta

Timer function is not working. Machine time is reverse . Not end the process. Reverse many time

A subcontractor was sent to repair my room window AC which was not cooling effectively . He checked and said there is a leak in the cu tube and gas is completely gone. Took out the machine and kept on floor and sent someone else next day. He didn't come. This new person confirmed leak due to a hole in the tube and by welding arrested the same. Said initially will fill has and start but later after talking to person A said would come next day and placed on the floor and went.
Next day when I called A said they are on the way at 11 30 AM. Didn't turn up till late evening. Called the subcontractor and fired them for useless customer service. Suddenly person B turns up at 630 PM . I didn't allow since it was night. He came again next day during my lunch time only (12nto 1 PM) though my request was 10 AM or 3 PM.
Job done gas filled and machine started.
But condition has not improved. Sent a sms to sub contractor I am going to take up with Voltas. No response so far.
KVkrishnan
G8 Srividya Apartments
14 Balakrishna Mudali Street
West Mambalam
Chennai 600033
[protected]
veeraraghavan.[protected]@gmail.com

My Ac is not working properly. It is not cooling as it was cooling some days back. I think it needs servicing.

After many complaints, i have received new indoor unit mechanic came and installed new indoor unit, but my problem have not solved, i have purchased tata voltus 1.5ton 5 star unit after four year indoor unit pc board failed i maid complaint to tata voltus company they arranged a new indoor (3 Star)unit with company cost i paid but my problem has not solved so please kindly respond, please arrange a new indoor unit here iam attaching my bill where i have purchased

I v s ramachandra raju, registered ph no [protected]. I bought window ac in the month of february, 2020. Problem (Not working) started from august. I gave a complaint and your service people get it done. (It took 7 days) after few days only the same problem happened. Again i gave a complaint on 30 th september. Till today nothing happened. I escalated the complaint to asm mr uday. He responded in the morning and given assurance to get it done to day. I wait till the evening and i cald him again and he is not responding. So please do the needful as soon as possible.

Yours faithfully

V s ramachandra raju
134, jalavayu vihar
Kukatpally, hyderabad-500085.
Our area service center ph no [protected].
Asm (Complaint escalated to) [protected] (Mr uday).

Team,
I am having 1 ton voltas inverter Ac. Now the external unit is not running. Internal unit in working fine. Seems like some connection issues. Please reply back ASAP.
contact number [protected]

Their service is really bad and they don't have any data to tell exact how much time compressor will be installed in dispenser.

They just keep saying today or tomorrow will be done but nothing done till now.

Fed up with this Voltas service.

Bought the AC on 24/5/2020, not cooling, informed local voltas guy, as I live in first floor, HE ASKS ME, IF I HAVE A LADDER?, DO ALL THOSE LIVE IN 1ST AND BUY YOUR AC SHOULD BUY A LADDER, ?, THIS HAS HAPPENED DURING 'SHABBY INSTALLATION. Informed local guy 4 days back, again asking for a ladder. Pay twice the cost of the product I'll buy some other brand.

Detergent is not dropping

E1 alarm and not cooling

I have change my voltas window a/c pcb & display last month from voltas company but last 2 days both are not working & i registered complaint to voltas customer care request number [protected] but till time no technician come to my home and check my ac.

Pls contact[protected]

Dear sir,
I have purchased a voltas split ac model no. 183v mzj3 r32 (1.5 tonnes) in june, 2019 from reliance digitalno. Second floor, z square mall, mahatma gandhi rd, kanpur, uttar pradesh 208001. The ac unit purchased has not been working properly for the past few months. When informed to the dealer he has asked me to directly contact the company to get the problem solved. I have approached your authorised service centre in kanpur nagar and have spoken to mr. Neeraj gupta (Phone no.: [[protected]]); my old complaint date is (30 july, 2020). Mr. Neeraj gupta had informed over the phone that they will get the unit checked and. They didn't take any action. I have tried reaching him 7-8 times in the month of 30th july and 25 september but he has stopped responding to my calls. It’s a brand new ac and its compressor is not working properly. Request you to take strict action towards its replacement as it is under warranty. Also request you to take action against your authorised service center akarsh electronics who is not ready to entertain any complaints after the purchase ac. He has been using bad words whenever i try to tell him the problem. This kind of after services are not acceptable from a reputed company like voltas. Nor your authorised service centre has taken any action and has been taking the matter very lightly. If the problem is not solved in the next 2 days i will not be left with any other option but to approach the consumer court. Request you to take immediate action towards it.

Yours sincerely
Himanshu tripathi.
Bhabha nagar sanigawan road,
Kanpur nagar — 208021