Voltas Complaints & Reviews

Team,
I am having 1 ton voltas inverter Ac. Now the external unit is not running. Internal unit in working fine. Seems like some connection issues. Please reply back ASAP.
contact number [protected]

Their service is really bad and they don't have any data to tell exact how much time compressor will be installed in dispenser.

They just keep saying today or tomorrow will be done but nothing done till now.

Fed up with this Voltas service.

Bought the AC on 24/5/2020, not cooling, informed local voltas guy, as I live in first floor, HE ASKS ME, IF I HAVE A LADDER?, DO ALL THOSE LIVE IN 1ST AND BUY YOUR AC SHOULD BUY A LADDER, ?, THIS HAS HAPPENED DURING 'SHABBY INSTALLATION. Informed local guy 4 days back, again asking for a ladder. Pay twice the cost of the product I'll buy some other brand.

Detergent is not dropping

E1 alarm and not cooling

I have change my voltas window a/c pcb & display last month from voltas company but last 2 days both are not working & i registered complaint to voltas customer care request number [protected] but till time no technician come to my home and check my ac.

Pls contact[protected]

Dear sir,
I have purchased a voltas split ac model no. 183v mzj3 r32 (1.5 tonnes) in june, 2019 from reliance digitalno. Second floor, z square mall, mahatma gandhi rd, kanpur, uttar pradesh 208001. The ac unit purchased has not been working properly for the past few months. When informed to the dealer he has asked me to directly contact the company to get the problem solved. I have approached your authorised service centre in kanpur nagar and have spoken to mr. Neeraj gupta (Phone no.: [[protected]]); my old complaint date is (30 july, 2020). Mr. Neeraj gupta had informed over the phone that they will get the unit checked and. They didn't take any action. I have tried reaching him 7-8 times in the month of 30th july and 25 september but he has stopped responding to my calls. It’s a brand new ac and its compressor is not working properly. Request you to take strict action towards its replacement as it is under warranty. Also request you to take action against your authorised service center akarsh electronics who is not ready to entertain any complaints after the purchase ac. He has been using bad words whenever i try to tell him the problem. This kind of after services are not acceptable from a reputed company like voltas. Nor your authorised service centre has taken any action and has been taking the matter very lightly. If the problem is not solved in the next 2 days i will not be left with any other option but to approach the consumer court. Request you to take immediate action towards it.

Yours sincerely
Himanshu tripathi.
Bhabha nagar sanigawan road,
Kanpur nagar — 208021

I have purchased a a/c last year march 2019. As per the shop and users manual 2 free service are offered but still there is no free services provided even it is registered. There is nobody contacted as well in this regard. I need a revert on the subject matter with a solution at the earliest as possible.

Anilkumar
[protected]

It has been more than 30 days (From 20thaug) since we have registered the complaint but till now neither the customer care centre nor the service centre (Super breeze regd.) has taken any action regarding changing of coil. Now they are even not picking up the call at all.

Srn:- [protected]

Hi, i hv purchased a voltas ac from Flipkart before 4 months. now a days when ever i am turning on the ac, it is making a noise while running. It is very noisy and hard to sleep with such noise.Please check this issue ASAP

As per my complaint registered, your service person had attended on 24th august 2020 and given reply in writing that odu pcb has to be replaced. Till date the issue is in pending. Kindly take necessary action and sort out this issue.
S. No of service report [protected] ft.24th august 2020.

N sankaran mobile [protected]

I bought 2 ac, this company has cheated in the name of year free serves.

From 30 july my issue is been raised today is the 46th day still getting the same answer "part has been ordered but not yet delivered. From costumer services getting the same answer we have passed on your request to higher authority & you will get the call but never received any call. Synergy guy also don't know when i will receive my part. Area manager doesn't have a time to speak & solve this issue. Its look like that voltas had given me air conditioner as a charity.

I have all the recording of conversations.

My request no : [protected]
My contact no :+91 [protected] /[protected]

Dear team voltas,

I m extremely dissatisfied with your product. It feels as if buying this ac is the waste of money. Last time when your technician visited my place, i. E around 15th - 16th july 20, they changed all the pipes to ensure there should be no leakage further or no for that case, no problems further.
But again today i have raised a complaint against the product (Sr-[protected]) because this ac has stopped working and some noises are coming from the ac as if the pieces inside is falling apart and lightening is taking place inside the ac.

Now i request you to kindly send your technician and uninstall the ac so that i can throw it away. Or else this time i will seriously take some other action of filing a complaint in consumer forum. I done with your product and will ensure no further acs to be bought from your company or for that matter of fact, any product from voltas.

I am sure you will definitely take an appropriate action against it.

Hi,
I would like to inform you that i had booked the voltas split ac service which was done on 3rd september. First of all the technician were not competent enough and neither did they had the tools for ac service. Upon asking they told me that company does not provide them tools. I was highly dissatisfied ith the service they provided.

Besides this, after the ac service, my ac remote stopped working, which was working before. I have been chasing the cco of voltas of my area (Mobile - +[protected] and the service technician (Mobile - +[protected] also but they have not yet visited my home to fix the remote. I am highly disappointed and frustrated for this behaviour. I was told that till 1 month of the service i can raise if there is any issue. It has been almost 15 days and even after constantly contacting them nobody has visited my home. They are not even responding to my calls. Please help me in this regard.

Regards,
Anuj singh
[protected]
2/155, sarvodaya nagar, shuklaganj, unnao.
Pin - 209861

Dear sir /madam
I am purchasing a window a c 1.5 ton of voltas company. I was purchasing it in july 2019 then after 1 month the a c cooling coil was defective then service centre replaced it and now before 2 months my a c was defective again then again service centre were repair it then now my a c is defective again and i am calling to customer care before 3 days no were technician is visited. The service of voltas service centre is so poor. So please see in this matter on priority. And reply as soon as possible.

I have few queries regarding recent split ac service done for my ac:

Query 1:
I have raised a service request for my Split AC.And during service it was found there is some insulation issue found with wire.
The wire needs to replace but we don't have it now with us.
The Technician said we came to service the AC and you need to separately raise the request and have to pay again for the service charge to fix this issue.
Is that the policy?

Query 2: Regarding servicing, the technician said that the outdoor unit fan cannot be cleaned ?Is that the case with split AC that outdoor unit is not part of cleaning?

Dear sir/madam,
I have purchased voltas split ac 1.5 ton in year 2017 from ac point sector 14, gurgaon 122001, suddenly compressor stopped working and i am trying to contact your customer care team but they are not responding.

Please do needful on priority to replace my compressor immediately as here very moist and hot environment and my family can be suffered and voltage team will be responsible for that.

Regards
Somesh pandey
[protected]

Had purchased one voltas split ac as detailed below.
1. Name of the product : voltas 243v-szs/2.0 ton split ac
2. Name of store from which purchased : great eastern retail pvt. Ltd.
Ho chi min sarani, kolkata-700061.

3. Invoice no. Skp/sa2021/00341 dtd. 10/06/2020

Within a week after installation it was observed that water drops were falling from the indoor unit and the same problem is still continuing despite the fact that complaints were lodged multiple times and the indoor unit has been checked by their maintenance team on all the complaints. After visits made by mechanics the relief was for a few days only and water drops are falling again from the indoor unit damaging my furniture. There is no doubt that you voltas supplied a defective unit to me and therefore i need a replacement immediately. Sending mechanic again for temporary repair with a tape is not acceptable. The unit is being giving me problems from the first day itself and voltas is not repairing the machine.

It's barely been a month since I had my Ac installed and one fine day it stopped cooling the room. The technician from the authorized
service centre came and said the fan of the outdoor unit is not working. I now have to get a new one. And for that I need to submit a complaint online.