Voltas Complaints & Reviews

I have ordered voltas 0.8 ton ac from flipkart on april 2nd 2021, and the product was delivered on 6 th april from then today 20 april, the installation is not done yet. Once the techinician called us and asked for address and said he will come in half an hour but he didn’t come, we called him several times but no use, today he lift the phone and asked our type of home, we said we are living in apartment. He said the installation would be 4000 rupees but we said please once come and check there is extra hustle to make the installation, he said he will come but he didnt come . In these 15 days i raised complaints in flipkart and voltas also but none helped . Please kindly resolve the issue or take back your product. This will effect my shopping in future in flipkart and voltas also very bad customer service and issue resolving the team is just telling me to wait, whenever i raised complaints. You cant send a techinician in 2 weeks for ac installation, then why are you maintaining big company and name world number one ac company . Please resolve this issue as soon as possible.

I have logged complaint on [protected] for ac repair. Service technician came checked and informed that some circuit need to be replaced. I gave him 350 INR for service charge. Now when i told him to repair tge circuit which cost around 9000 as per technician. Now technician is saying that i have to log another complain which again cost me 350.
And when called customer care [protected] they are saying they cant help.
I request please don't try to steal our hard earn money and please don't torture us.

U have purchased a ac in 2019 but now all coil are leakages no cooling all gas finish

A new Voltas AC was purchased from SAHOO Agency Lucknow. The same new ac was installed by Voltas people in my house on 04.04.2021. After installation while checking the engineer found that the new indoor unit was having some kind of leakage which could not be repaired there. The same was written by him in his report(copy enclosed).He asked us to lodge a complaint in voltas for replacement. We lodged a complaint at voltas and have been calling customer care again and again but with no positive response. Someone gave number of Mr Deepak (some manager of lucknoew area) from lucknow. We called him. He connected is to Mr Arif. We have been trying to call them again and again but with no response.
Also we called people from Sahoo Agencies whose technician visited our house on 11.04.2021 and filed the same report. They are also not responding while calling them.
As it is a new AC we want replacement of the same but no one is listening to us. I am attaching the bill copy, indoor unit photo and reports by the technicians.
Please help us. I have been using voltas AC before also but never experienced such pathetic response. After getting the money and selling us the defective product no one is ready to take the responsibilty to get it changed
My contact No is [protected]

I have purchase a ac in year 2019, but now this ac's cooling is not proper, the ac dont cool therefor i am facing problem regarding this kindly solve

Gas leakage and not cooling

Hi Team,

I bought a 3 star 2 ton AC from Tata Cliq with registered mobile number [protected].
After being installed, indoor of this AC making whistle sound on constant basis.

I request you to please examine this AC and take the needful action for correcting the same.

Thanks and Regards,
Sudhanshu Jain

I have the same problem in my voltas inverter 1.5 ton ac. After 3-4Minutes of starting the ac the error comes and blink 5-6 time pc 04 and ac restart again and its cooling also low when you compare to its first start.

I am very disappointed with this issue. I need you to sort this out this issue today. Send me your expert technician who know how to resolve pc 04 issue
I All Ready many time contact with voltas But Still...

Water leackage

This is reference to my Air-Conditioner of Voltas, i have purchase the AC in the month of Aug-20.

The said AC installed by the Voltas Service Center and charged Rs. 2400/-

After few days of installation of the AC, the AC was fall from the wall.
I have made the complaint against the same with Voltas after lots of follow up my AC installed again on the wall.
Now, i am facing the cooling issue in my AC and i had made 4 complaint to Voltas but now one has visited against my complaint.

I would request you to please check and attend my call or replace my AC and get back the money.

As i am not satisfied with service of Voltas and there product.

With Regards
Suresh
Mobile No. [protected]
House No. 1017, Sector 08, Faridabad, Haryana 121006

I bought 1ton split AC 15days back. When I am starting its not at all cooling the room. Its been one hour and still not cooled room

This is very intolerable from an voltas engineer who visits for not cooling n no working of compresser. Then engineer told me to change the compresser and capacitor we said okk to change they took compresser n came after 2hrs n fitted the parts. N when we switch on the ac it starts cooling for hardly 10min after they went and when nxt day we called for to visit once n check they dont answering the call n we paid full amount of bill. This is very irresponsible for their work.

I purchased a new ac in July 2020, since then every now and then some or the other problems we are facing, there is always gas leakage, ice is farming and ac is not cooling.
Their customer service people always gets delayed and never come on time to check the issues...mostly junior people who struggle to understand the root cause.
Highly dispointed.

This is regarding wta facility (4+1 yr extended warranty)

I was told from voltas that they will not provide wta facility as i have purchase my product online.

What is the issue if i have purchased my ac from online shopping?

Why wta is not applicable on on-line shopping. Ultimately i have purchased voltas product. How it matters from where i have purchased the product?

Regards

Sushil Kumar

Not cooling

Registered complaint on 22nd March still the issue has not been resolved saying no coil ... how can such a big company not provide a coil because the ac is under 5 yr guarantee??? Why the delay wen product is free ? Very upset with Voltas

Ac not cooling properly since 1year back as I purchased ac 2ton from patna in June 2019..Also I complained in voltas customer care regarding my problem and he send two unprofessional people at my home who take my 2 to 3 hrs and 3090 rs against gas refiling but..Sir/mam still I m suffering my problem and now ur vendor said me send the complete set in his address ...I m questing to u management why customer send goods, why mechanic not give service in my home..Kindly look my matter seriously..

Manish kr jha
Mob - [protected]

I installed Ac 100 days before in winters.. so no use of ac those days. Now temperature is hot so I start to use ac but the colloing is very bad

I have bought new Voltas AC - one of them is not cooling the room and the other is giving out burning smell

Dear Team,
I made a purchase of 2 Voltas ACs from Great Eastern Baguihati on 6th April 2021.The sales lady (Sanchita Saha) committed me a delivery date of Friday 9th April. On Wednesday she calls and inform...she has errorneously taken a price which was for till March 2021, i.e. an additional cost of Rs. 1000 on each of the ACs had to be paid by me. If I deny for the payment she will have to pay from her pocket.
I understanding it...made the additional payment. She then confirmed that the AC's shall be delivered on Saturday 10th April.
On the said day of 10th April she again calls and informs only 1 out 2 ACs can be delivered. The second AC shall be delivered only on Monday 12th April, as there was some goofup in billing.
My harrasment doeant end here. Now the story starts for the installation, where we had been informed that the engineer shall visit at 2 PM...then again the time changes to 4 PM...and yet again it changes to 5.30PM.

My only concern is...why can't we make commitments that can be met by us?Why can't your sales person value the customers time?
Sales is done money is banked and producta not being delivered...and with no after sales service

Thanks and regards
Sonia Singh
[protected]

Cc: to Great Eastern Trading