Voltas Complaints & Reviews

Hi,

I have 2 voltas ACs(1 split and 1 window) installed at my home and registered with [protected] mobile number. For both of them, I have registered extended warranty (WTA) when I purchased them but have not received WTA certificate for any of them. Please send me the WTA certificate for both of them.

Condenser damage, Contact no working

My AC is showing error as PC.
It's blinking and ac just turned off.
Also the fitting was not done properly.
After complaining so many times they had not repaired it properly. There was some water leakage from the front side of the AC.
Now this new problem arises.
Also after fitting they doesn't done the free servicing of the AC.

Suddenly the ac compressor is not working and it shows PC 04 in the temperature display..

Bought this AC just 6 months ago..

Shame on you Voltas team.. product doesn't works good within warranty period...

My Voltas split AC indoor quality is tooo wrost cheap or poor in 10 months ac indoor looks like 20 years old or body cracks in multiple sides body locks was damage by technician when ac installed after again and again 3 times continues complaints regestered by me about ac cooling issue or by damage after that technician come and place plastic ties as alternate option in locks area but after aprox 9 months when new season start I see lock area plastic is damage or other side cracks appears am very shocked about quality or technicians knowledge after that ac running time is too short my ac is in warrenty pls pls pls solve my problem or change my ac indoor if company will not solve my issue then I will take next step there is some issue photos are not uploading

Volta Service Booking site is not working for past one week.

simply throwing message

We are experiencing some technical difficulties . Please try again after 12:43. For any other technical assistance, please call us at [protected]

Hi all, I have bought 1.5, 3 star inverter ac on 20/3/2021. After installation its not working. Its outdoor unit fan is not working. Its shows PC 04 ERROR.

Hum ne voltas ac ac corporation raisen road bhopal se purchase kiya[protected] bill no 197
voltas 183v czt3 (r32)
but aaj 25 march 2021 abhi tak ac install nahin hua
chand ansari [protected] jo voltas install karega use call kiya 20, 21, 22, 23, 24 march continue but aaj karenge kal karenge,
so plz install karwa dijiye,
vishwas kariye next time voltas ac hum kabhi purchase nahin karenge.
Thanks
rizwan
mob [protected]

When I am switching on with AC remote, no indication is coming on AC and it is not functioning.

Hi Team,
I have purchased new AC last year in Jun’20. That time there was lot of noice in AC With vibration since day1. I have registered the compliant on the same day, Voltas representative came and said this is normal and no issue and hence ticket was closed. Few days back I have called urban clap for AC service, when he opened the AC I was shocked seeing the fan broken and which was the main reason for noice and vibration. Which means the fan was broken from day1.

You can get all my details from my registered mobile number [protected].

After seeing AC fan was broken, I called Voltas customer care twice but both of the time my complaint was rejected without any communication with me. I found very offended and shocked such behaviour from Voltas support team.

Service request no. [protected] registered on 23 Jun’20

Pls help resolving my issue and help to improve my experience with Voltas support

I had purchased this AC in April 2019 and when I was planning to avail the 2nd free service in April 2020, Covid lockdown came into effect and so we couldn't avail this free service for no fault of ours. Now we are requesting you to please provide us our pending free service before summer begins. We hope that a reputed company like Voltas will heed to our humble request and favour us by removing the 1 year limit due to the pandemic situation. Would like to bring to your kind notice that the Service Engineer (Pradeep) called us today and refused to do the maintenance service free of charge.

Thanks & regards,
Moncy Thomas

We bought new semi-automatic washing machine and it suddenly stopped working. Kindly check

I have purchased and Volta’s engineer installed the AC in the previous month. Water starts leaking from indoor unit.

A VOLTAS 2 Ton Inverter AC R2 Gas was purchased month of Oct 2020 and the same is presently as warranty period. AC shown as F5 due to sensors was damaged. I will inform to vendor and says that sensors to be changed within 3-4 in working days but one month has been completed, no response on this regards and says that sensors is not available in market so you are requested to advise the nearest service center for complete your task.

Fanmotor is jammed.

Im from khushalpur sahaspur dehradun and this complaint is regarding not coming on time of service guy.. whoever u put to work is very arrogant not recieves calls and irresponsible.. please i just want to you to change my service guy and send some responsible guy who can come on time. Thanku

Dear Sir/Madam, Greetings! My name is Nelson Paul, I bought a deep freezer on 5th March 2021 from Ponn Cook, Tirunelveli. During installation the service person found out there are two deep dents front and back and took a picture of the same and registered a complaint. I asked the service person, should I inform this to Ponncook and ask for replacement, he said no need, we will take care of this from Voltas end. Till today nothing had happened and people from Voltas talking differently each time, I am not getting any proper support from Voltas. To mention their names Mr. Shankar, service manager is directing me to Mr. Shanmugavel Area Manager, Mr. Shanmugavel is so arrogant and speaking very rudely. He speaks no truth and every time he is talking differently. Initially he said, he will talk to Ponncook and get me the replacement, believing his words, I was waiting till today but there is no response, but today he is telling that I should talk to Ponncook, this is not fair, if he would said this earlier I would have get this done by talking to Ponncook directly. I am really frustrated and in deep depression because of this cheating. I cannot use the damaged machine, seriously it’s troubling me a lot. I am expecting a proper support from Voltas, if not I may move forward to court. Expecting a valid response. Thanks in advance. Culinary Regards, Nelson Paul. (Ph:[protected])

Ac is in dead condition it is not working

I bought 1.5 T Split Type AC (Voltas EU 185V JZJ (R32) with Bar Code 4552411A19BA02914 a year back and ever since I have fixed this unit at home, its not working properly due to technical failure. Had contacted the Service Team and they came and done something as if everything is alright but again after 2-3 days its going to the same old condition. Following issues have been faced and the same is continuing ever since I bought this new unit.
-Even at Temp 18, the unit is not useful as Room temp still continuing at above 24;
-Turbo adjustment is not working
-Unit is throwing Ice inside the room coming out of indoor unit
-Ice cubes are thrown at mid night and through out the night causing disturbance in sleep
This unit doesn't seem to be a worthy one and I had escalated the issues with the show room but no resolution so far

In view of the above, please arrange for a technician who is aware of the product issues and can provide a solution.

The Incident happens on March 08th 2021. I applied to A/C service via voltas service portal and technician received. Dealer interesting to fixing the price to customer by phone call (technician) to Dealer (owner). Voltas website initiated discount for Voltas customer. But dealer it's not acceptance for discount. Issue not fixed, however they make charges as RS 472, as informed for visiting charges. Also informed to the dealer, I register the complaint, hence as they informed no issues. @Voltas Please deal with valuable Service Centre Dealers.