[Resolved]  Voltas — new voltas 1.5 ton ac not working

Address:Flat no 202 lakshmi madhava apts new bowenpally, 500011

I have never expected this kind of service from a very reknowend company... I have been trying to a raise a complaint with voltas but the toll free number not at all working[protected] it says number not working its almost a week... Could you please look into this asaaaaaaaapppppp... Its pissing me off... Voltas only 3rd party vendors supoorting their product when ever i try to contact a authorized voltas service provider they we r third party vendor for voltas... I dont think so i will be an happy customer of voltas...
Was this information helpful?
No (0)
Yes (0)
Jul 12, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 28, 2019
Voltas Customer Care's response
Dear Mr. Ahmed,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Jun 07, 2019
Voltas Customer Care's response
Dear Mr. Ahmed,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

Im complaining about constant noise in newly purchased AC, one o[censored]r service centre guy came and said for change of motor but i denied ...i want my whole unit change( indoor + outdoor)..its only been a month since ai purchased and i have gone through lot of mental stress due to unsatisfactory service and behaviour ..please change it ASAP.

Voltas Customer Care's response, May 28, 2019
Verified Support
Dear Customer(V_shri),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Jun 7, 2019
Verified Support
Dear Customer(V_shri),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Worst service ever found. Fake promise. Worst attitude. Delivered ac but it's not working. Tried calling more than 4 times but none of them revert back
Voltas Customer Care's response, May 28, 2019
Verified Support
Dear Shailesh,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Jun 1, 2019
Verified Support
Dear Shailesh,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Hi,

Am facing some issue in AC only one month old. Pls contact me [protected].pls send service person.
Voltas Customer Care's response, May 28, 2019
Verified Support
Dear Manjuprasath,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 31, 2019
Verified Support
Dear Manjuprasath,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4386
    Pending
    136
    Resolved
    3040
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information