Voltas Complaints & Reviews

Our Voltas Ac cannot cooling, so we raised complaint and two service man were come. They refills gas in it and took cash of ₹2500. But problem not resolve. Since then we raise complaint again and again. And finally today one man comes and after checking he told us that not to use AC until same gas filling man not come to resolve gas problem. We don't know what they fill, but problem not resolve and another one told strictly not to use it. Plz do something as soon as possible.
Complaint id- [protected]

I called Voltas customer care number [protected] twice which is given on the Owners Manual of the product to make free service request because product is under the warranty and I have 2 free service coupon available.

Strangely they did not listen to me at all. The moment I said my AC is under the warranty they hung up my call, saying your product is under the warranty for that this is wrong number and cut the call within 5 seconds. Not even told me if this is wrong number for booking a service request then which is the correct one for me to call. That was very rude.

I'm complaining about the low cooling of AC(1.5 Ton) of Voltas. While I am complaining from 3rd of June and there is no one visiting my house for AC checking. I'm calling in call center from 5 days they technision will come today either tomorrow. No one is responding to my complaint. I want to tell you that this is new AC which is bought one month back.

I am Narasimha from Mangalagiri, I purchased a Voltas ac before 8months, I raised a service request for first service, Voltas people sent SMS that's your mobile number not reachable we closed ur service request, there are so many ways to contact me, you have ac delivery address you have, you can send a SMS to my mobile number to get in touch with me, I vl receive your your service request closed smss

Present ac not working, I don't know what can I do

Please do the needful in this regard

Regards
Narasimha
Mobile:[protected]
Mobile :[protected]

I, booked service for gas leakage, it took one week for technician to come and check after he left two days later other technician came and removed Ac and take it back to center there is no issues in the outdoor or indoor, still they are delaying, I contact with customer care many times and told them about my situations they irresponsible and they are not responding my request, it's irritating in hot climate here...its worst Ac service I ever seen...

Purchased a Voltas AC 1.5 ton invertor on 5th march 2019 at Sri general Enterprises, puducherry. Provided Tax invoice with oral assurance for 5 year warranty for all complete AC including PCB main board. They told that warranty card will be submitted during installation o[censored]nit. But warranty card was not provided by service engineer. On frequent inquiry with vendor in person, they will send it to my email id. But so for it was not registered or properly guide me to get it, even after three months. Today they just send a email and for registration of product with voltas company. When I contact at customer care they told that I should get in touch with head office and provided [protected], but no one attended my call. When i checked with voltasac.com it shows it should be registered with in three days of purchase from date of invoice. Any product should be provided with warranty card along with invoice. But even after so many fallow up, it was not provided by voltas company or by vendor.

Dear Sir
I have purchased Voltas A.C Inverotor on did[protected] since last 7th May 2019 I'm countinuesly. Book the complaints but local service center technician not done he always sent me a message that urs number is not reachable so we are cancelling urs request .
What is this I have always believe in TATA Products but now I'm too much disappointed .
Pls take immediate action
Thanks
Rais Ahmed Siddiqui
Regd number [protected]

7 जुलाई 2019 को वोल्‍टास ए सी रायसेन जिला रायसेन म०प्र० से डीलर से लिया जो 3 जून 2019 को अचानक खराब हाेे गया ए सी कूलिंग नही कर रहा था जिसकी शिकायत कम्‍पनी केे हेल्‍पलाईन नम्‍बर पर की गई जिसका शिकायत नं [protected] कम्‍पनी के कहे अनुसार 48 घंटे में समस्‍या का समाधान हो जाना चाहिए परन्‍तु अभी तक एसी ठीक नही हुआ बार बार फोन पर मदद के लिए कहा परन्‍तु कम्‍पनी या उसके अधिक्रत सर्विस सेन्‍टर द्वारा कोई समाधान नही दिया गया हैा जिसस कारण मुुुुझे इस भीषण गर्मी में परेशान होना पड रहा है मुझे कम्‍पनी परेशान व प्रताडित कर रही है झूठे आश्‍वास दिये जा रहे है परन्‍तु एसी सही कूलिंग नही कर रहा है उस पर ध्‍यान नही दिया जा रहा हैै

I purchased 1.0 Ton Split Ac on dated[protected]. After installation . no coolin, Voltas service centre kapurthala filled gas and unit start working. Then every year gas gone leak and after filling gas unit start working. I have already complaint (attached Doc) but no action taken by the company till date. I fed up from voltas brand. It shows than company not serious to any complain. Kindly change the unit and resolve the issue

Voltas service is pathetic. I am just suffering due to irresponsible behaviour of voltas guys. I've been continuously chasing you guys still haven't received any response in return. This is my worst experience ever. Wouldn't recommend this brand to anyone ever. You guys are Cancelling my requests repeatedly #[protected] & #[protected] by entering fake comments.Contact No. - [protected]

This seems to be a very bad company these days. I bought ac on 2nd june 2019 from local dealer and installation was done on same day but unfortunately the ac didnt work for a minute as it is defective. I am asking for replacement of the unit bt there is no action from dealer. Voltas support came to check and confirmed that one unit is defective but there is still no actions. It looks i wasted 40000/-. I should have gone for some other brand instead of voltas. Any recommendations hoe to proceed and get it replaced as it did not work even for a single mintue.
I have given 40000/- so there is no question of getting it repaired and use a defective product. Better i could have gone for refurbished acs if i have had to use repaired ones. Please suggest. I need new unit.
Thanks

We bought the ac 1 month back. With installation itself they intraduced two issues.
1. Water leakage
2. Gas leakage
1st issue fixed 2nd day as we can see the issues.

Total gas leaked and filled after 2weeks.

While filling the gas they intraduced again water leakage issue.
On 24th may issue rised
Req no. Is [protected]

Still issue present

We have brought the Voltas AC 1.5 TON on 19.04.2019. from Gunjan Electronic, Choudwar From last one week, we have observed, it not worked properly ( Compressor not worked). We also complained the matter in Electronic shop as well as in customer care. But, till now, no representatives come and look into the matter. We can not tolerate the situation in summer season, hope you can understand.

In spite of giving complaint on customer care, no body resolve the issue, which is actually a shame for a multinational company like VOLTAS.
HOME ADDRES :
Q.NO.: 2RB/10,
ARC, CHARBATIA, ODISHA,
CUTTACK

We had bought a voltas water cooler from enn kay electronics, jawalamukhi on 10 may 2019. It is fixed at sood car parking near pnb, jawalamukhi for public use. As it is not working properly we complained about it to the dealer but he couldn't made any changes to it. Kindly make a solution to this problem on urgent basis. Hoping for a positive reply from you.

I have just purchased couple of split ac n while installing a unit it was found that gas is leaking from the unit point. Technician said that it is not belong to him n should go for complaint in company site. I m calling in given no. But person is not giving proper response. Have i choosen wrong brand as should i feel it. It is requested to concern person to look in the matter as soon as possible.

So many times i called on voltas service centre in mumbai and registered service request on 03 june 2019 but they are doing purpously sending me messages that your sr is cancelled and rescheduled and when i asked why all this then they said technician will call you and no-one called. And again when i called, same reply. Very bad response and service. So far no necessary action was done by voltas.

Model : voltas eu 183v dzu2 (R-410a)

New ac but some times water drops coming in indoor pls resolve this asap... Some times cooling downgrade my room... Dust also already cleaned.
I'm unsatisfied to use this please resolve this issue... I have a 2 service coupons.

How many days to resolve this issue for your side... Pls told at exact.
Thanking you.

I purchased voltas 1.5 ton inverter ac from flipkart on 15th march 2019, it is installed at my house by voltas technician... Present it operates at low cooling... I raised a complaint on 2nd june 2019 through toll free number, they said voltas service man will call or visit at your house but still now any one from voltas not contacting me... So, please help me

Dear sir/madam
this is to take your attention on what is happening on ground level of customer care and product services . I have brought voltas ac on 29/04/2019 from radhe krishna enterprises kapurthala punjab it is not working well hence i have launched 4 complaints regarding this matter but after each visit of service boy there is no improvement in this matter of resolving cooling of my ac.But complaint is resolve by there side . now it is is not working in this hot whether so there is no reason for me to buy ac of and paying its EMI from my pocket .When i asked to my local dealer from which i buy this product he ask me that he has no role to play and he is not ready to replace this piece of ac.Now i am ready to go to consumer forum and ask them about negligence and how much they all harass me and my family hence we are forced to sleep without ac in this hot wheather while we are having ac of voltas company .plz help me to replace my ac.
.
waiting for your responce
suresh kumar s/o darbari lal
vill sabuwal
p.o nawa thattha
kapurthala 144601
state code 03 punjab
mob no-[protected]/[protected]

I have purchased an AC i. E inverter AC. On 17.06.2018
One year has not been completed and I am facing many problems while talking to customer care about its problem.

Actually about 1 one month ago, i have talked to customer care that my AC is not cooling. I have talked about 10-15 times to mob-[protected], every time a new person takes the full details of problem anf was saying that within 48 hours, somebody will go and see the problem. But nobody has come literally

I have managed with local boy who is in voltas, ARA, BIHAR PIN-802301
he has talked to any body i donot know and tell me that EARTHING is to be replaced.

I have changed the EARTHING whatever needed to AC

But still is not cooling.

Again i have lodged a complaint regarding this and after 4 days, the same engineer has cone and tell me that AC COMOPESSURE KIT IS DAMGED. and it will take at least 2 month.

Now you can think during this too much hot climate, how one can survive. If for one part replacement, it will take so much time

So being a big brand name, you should see the some lethargic way to resolve the problem.

Do the needful at the earliest.

Regards

Satish kumar
Sr. Manager
Canara Bank
Bhagalpur
Native place -Arrah-pin-802301
AC is purchased from Munger and is installed at Arrah

Mob-[protected]/[protected]