Voltas Complaints & Reviews

I haven't seen such a bad service from any other company. i registered my complaint approximately 10 days back from my mobile number [protected] whose request number was [protected].voltas engineer name "Firoz " whose contact number is [protected] came and put a external condensor and on asking him wheather this condensor is of company. He told me yes and took 450 rs. but after he went my ac did not worked and i got the message your complaint is cancelled because work done by third party. But when my work was done by company's engineer then why i recieved such message. infact he took service charges also. I immediately called on your number [protected] which i ricieved in your message then they said they will again sent him but now request i getting cancelled again and again. no one is visiting my home. worst service of any company. I have registered compalaint 4 times since that time but no reply from you side. Today, also i made a complaint on your number whose request number is [protected] and i got no call but recieved a message your compalint is resolved. I don't know what is going on. Is such things happen in such big companies. I never expected this from Voltas. Wosrt service to costumer.

I have raised a ticket on 28th may 2019 for reinstalling my AC it's been 10 days no one came to my home to install my ac, when we call to customer care service number they are no responding properly, even we tried to contact their supervisor's they are also not responding properly.

If i say one of the worst service's for Voltas don't buy Voltas ACS

Our Voltas Ac cannot cooling, so we raised complaint and two service man were come. They refills gas in it and took cash of ₹2500. But problem not resolve. Since then we raise complaint again and again. And finally today one man comes and after checking he told us that not to use AC until same gas filling man not come to resolve gas problem. We don't know what they fill, but problem not resolve and another one told strictly not to use it. Plz do something as soon as possible.
Complaint id- [protected]

I called Voltas customer care number [protected] twice which is given on the Owners Manual of the product to make free service request because product is under the warranty and I have 2 free service coupon available.

Strangely they did not listen to me at all. The moment I said my AC is under the warranty they hung up my call, saying your product is under the warranty for that this is wrong number and cut the call within 5 seconds. Not even told me if this is wrong number for booking a service request then which is the correct one for me to call. That was very rude.

I'm complaining about the low cooling of AC(1.5 Ton) of Voltas. While I am complaining from 3rd of June and there is no one visiting my house for AC checking. I'm calling in call center from 5 days they technision will come today either tomorrow. No one is responding to my complaint. I want to tell you that this is new AC which is bought one month back.

I am Narasimha from Mangalagiri, I purchased a Voltas ac before 8months, I raised a service request for first service, Voltas people sent SMS that's your mobile number not reachable we closed ur service request, there are so many ways to contact me, you have ac delivery address you have, you can send a SMS to my mobile number to get in touch with me, I vl receive your your service request closed smss

Present ac not working, I don't know what can I do

Please do the needful in this regard

Regards
Narasimha
Mobile:[protected]
Mobile :[protected]

I, booked service for gas leakage, it took one week for technician to come and check after he left two days later other technician came and removed Ac and take it back to center there is no issues in the outdoor or indoor, still they are delaying, I contact with customer care many times and told them about my situations they irresponsible and they are not responding my request, it's irritating in hot climate here...its worst Ac service I ever seen...

Purchased a Voltas AC 1.5 ton invertor on 5th march 2019 at Sri general Enterprises, puducherry. Provided Tax invoice with oral assurance for 5 year warranty for all complete AC including PCB main board. They told that warranty card will be submitted during installation o[censored]nit. But warranty card was not provided by service engineer. On frequent inquiry with vendor in person, they will send it to my email id. But so for it was not registered or properly guide me to get it, even after three months. Today they just send a email and for registration of product with voltas company. When I contact at customer care they told that I should get in touch with head office and provided [protected], but no one attended my call. When i checked with voltasac.com it shows it should be registered with in three days of purchase from date of invoice. Any product should be provided with warranty card along with invoice. But even after so many fallow up, it was not provided by voltas company or by vendor.

Dear Sir
I have purchased Voltas A.C Inverotor on did[protected] since last 7th May 2019 I'm countinuesly. Book the complaints but local service center technician not done he always sent me a message that urs number is not reachable so we are cancelling urs request .
What is this I have always believe in TATA Products but now I'm too much disappointed .
Pls take immediate action
Thanks
Rais Ahmed Siddiqui
Regd number [protected]

7 जुलाई 2019 को वोल्‍टास ए सी रायसेन जिला रायसेन म०प्र० से डीलर से लिया जो 3 जून 2019 को अचानक खराब हाेे गया ए सी कूलिंग नही कर रहा था जिसकी शिकायत कम्‍पनी केे हेल्‍पलाईन नम्‍बर पर की गई जिसका शिकायत नं [protected] कम्‍पनी के कहे अनुसार 48 घंटे में समस्‍या का समाधान हो जाना चाहिए परन्‍तु अभी तक एसी ठीक नही हुआ बार बार फोन पर मदद के लिए कहा परन्‍तु कम्‍पनी या उसके अधिक्रत सर्विस सेन्‍टर द्वारा कोई समाधान नही दिया गया हैा जिसस कारण मुुुुझे इस भीषण गर्मी में परेशान होना पड रहा है मुझे कम्‍पनी परेशान व प्रताडित कर रही है झूठे आश्‍वास दिये जा रहे है परन्‍तु एसी सही कूलिंग नही कर रहा है उस पर ध्‍यान नही दिया जा रहा हैै

I purchased 1.0 Ton Split Ac on dated[protected]. After installation . no coolin, Voltas service centre kapurthala filled gas and unit start working. Then every year gas gone leak and after filling gas unit start working. I have already complaint (attached Doc) but no action taken by the company till date. I fed up from voltas brand. It shows than company not serious to any complain. Kindly change the unit and resolve the issue

Voltas service is pathetic. I am just suffering due to irresponsible behaviour of voltas guys. I've been continuously chasing you guys still haven't received any response in return. This is my worst experience ever. Wouldn't recommend this brand to anyone ever. You guys are Cancelling my requests repeatedly #[protected] & #[protected] by entering fake comments.Contact No. - [protected]

This seems to be a very bad company these days. I bought ac on 2nd june 2019 from local dealer and installation was done on same day but unfortunately the ac didnt work for a minute as it is defective. I am asking for replacement of the unit bt there is no action from dealer. Voltas support came to check and confirmed that one unit is defective but there is still no actions. It looks i wasted 40000/-. I should have gone for some other brand instead of voltas. Any recommendations hoe to proceed and get it replaced as it did not work even for a single mintue.
I have given 40000/- so there is no question of getting it repaired and use a defective product. Better i could have gone for refurbished acs if i have had to use repaired ones. Please suggest. I need new unit.
Thanks

We bought the ac 1 month back. With installation itself they intraduced two issues.
1. Water leakage
2. Gas leakage
1st issue fixed 2nd day as we can see the issues.

Total gas leaked and filled after 2weeks.

While filling the gas they intraduced again water leakage issue.
On 24th may issue rised
Req no. Is [protected]

Still issue present

We have brought the Voltas AC 1.5 TON on 19.04.2019. from Gunjan Electronic, Choudwar From last one week, we have observed, it not worked properly ( Compressor not worked). We also complained the matter in Electronic shop as well as in customer care. But, till now, no representatives come and look into the matter. We can not tolerate the situation in summer season, hope you can understand.

In spite of giving complaint on customer care, no body resolve the issue, which is actually a shame for a multinational company like VOLTAS.
HOME ADDRES :
Q.NO.: 2RB/10,
ARC, CHARBATIA, ODISHA,
CUTTACK

We had bought a voltas water cooler from enn kay electronics, jawalamukhi on 10 may 2019. It is fixed at sood car parking near pnb, jawalamukhi for public use. As it is not working properly we complained about it to the dealer but he couldn't made any changes to it. Kindly make a solution to this problem on urgent basis. Hoping for a positive reply from you.

I have just purchased couple of split ac n while installing a unit it was found that gas is leaking from the unit point. Technician said that it is not belong to him n should go for complaint in company site. I m calling in given no. But person is not giving proper response. Have i choosen wrong brand as should i feel it. It is requested to concern person to look in the matter as soon as possible.

So many times i called on voltas service centre in mumbai and registered service request on 03 june 2019 but they are doing purpously sending me messages that your sr is cancelled and rescheduled and when i asked why all this then they said technician will call you and no-one called. And again when i called, same reply. Very bad response and service. So far no necessary action was done by voltas.

Model : voltas eu 183v dzu2 (R-410a)

New ac but some times water drops coming in indoor pls resolve this asap... Some times cooling downgrade my room... Dust also already cleaned.
I'm unsatisfied to use this please resolve this issue... I have a 2 service coupons.

How many days to resolve this issue for your side... Pls told at exact.
Thanking you.

I purchased voltas 1.5 ton inverter ac from flipkart on 15th march 2019, it is installed at my house by voltas technician... Present it operates at low cooling... I raised a complaint on 2nd june 2019 through toll free number, they said voltas service man will call or visit at your house but still now any one from voltas not contacting me... So, please help me