Voltas — No response from the service centre at kolkata

Address:	Kolkata, West Bengal, 700031
Website:	Voltas kolkata

After making enormous calls at mumbai voltas call centre and getting assurance from the receivers promising that my case is of high priority and shall be responded on urgent basis, i call them sheer ignorance and a damn attitude of the members out there. Seriously this is really on some other level where the word professionalism doesn't exist at all, wonder how they operate in such fashion, i appeal the higher authorities to peep into their work style if incase they are not of the same kind, shame on u all to treat us like this and consider our valuable time so cheap.
My ac needed servicing and re installation as i would be shifting from the ground to first floor, the kolkata service centre called me and dumped the call on my face saying that it's too much pressure and can't fix my problem at the earliest, do i deserve this treatment and disgrace from the employees and we function as per them, this is unacceptable, my works still pending and i had to get my ac fixed my a local electrician.