[Resolved] Voltas — poor cooling of ac and too much unit consumption | |||
Dear sir i purchased an inverter ac last week which since then has not given proper cooling. Unit consumption as per co. Should be 3.81units in 8 hours but it is giving 16 units in 8 hours. Dealer refusing to help and is suggesting to go through toll free.ac was purchased approx 10 days back and in this scorching heat we could use it only once. It seems we have wasted our money. Registered complaint has been lodged, technician visited, could not satisfy us, we also refused giving him satisfactory code. Kindly help. Complaint no-[protected] Phone no [protected] Was this information helpful? | |||
Jul 27, 2018 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Jun 19, 2018 Voltas Customer Care's response Dear Customer(Dr A Imam), Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team Verified Support Jun 25, 2018 Voltas Customer Care's response Dear Customer(Dr A Imam), We sincerely apologize for the delay. Our team is working on your concern and we will connect with you regarding the same as earliest. Regards, Voltas Online Team Verified Support Jun 26, 2018 Voltas Customer Care's response Dear Customer(Dr A Imam), We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com. Have a nice day. Regards, Voltas Online Team | |||
4 Comments | |||
Comments
Dear Sir / madam
As per the request made by you we will Wait for the couple of days
Thanks and regards
As per the request made by you we will Wait for the couple of days
Thanks and regards
Dear sir/ madam
Problem Still not resolved kindly help.No one from Voltas has contacted us Yet.
Kindly help.
Problem Still not resolved kindly help.No one from Voltas has contacted us Yet.
Kindly help.
Voltas Customer Care's response, Jun 30, 2018
Verified Support
Dear Customer(Dr A Imam),
We would like to inform you that our team is working on your concern. So, please allow us some more time to get back to you.
Regards,
Voltas Online Team
We would like to inform you that our team is working on your concern. So, please allow us some more time to get back to you.
Regards,
Voltas Online Team
Voltas Customer Care's response, Jul 12, 2018
Verified Support
Dear Customer(Dr A Imam),
We completely understand your concern and we are sorry for the inconvenience you had to face due to this. We have again highlighted your concern to our team on priority and will ensure a quick resolution.
Regards,
Voltas Online Team
We completely understand your concern and we are sorry for the inconvenience you had to face due to this. We have again highlighted your concern to our team on priority and will ensure a quick resolution.
Regards,
Voltas Online Team
My problem has not been sorted out since 19th june, regularly in touch through mails, wrote several mails to the service manager Mr Mohit Kumar but fount of no use.Kindly help.
Dr A Imam
Dr A Imam
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Thanks and regards
Dr A Imam
[protected]
We assure you that our team is working on your concern so we request you to allow us some time. We will get in touch with you shortly.
Regards,
Voltas Online Team