Voltas Complaints & Reviews

》i buyed a commercial fridge 320ltr capacity from voltas direct distributor on 31/05/2018 & within 15days this refrigerator got cooling problem

》the complaint was registered on 16/06/2018 complaint no:[protected]. After that service boy came & checked refrigerator for 45min & said some spares have been gone & we will order that parts he named it as a relay.

》on 21/06/2018 we called to local service centre and asked about the spares they said it will be delivered within 3 days.

》on 22/06/2018 again we called to customer care with hopes they gave us technician manager number [protected] & we called him he said the same story that we ordered spares & it will be delivered within 2 days.

》on 24/06/2018 it means today i called to the technician manager i asked him did the parts delivered he said no & told the same story & he is talking in rude way his behaviour is not good at all. He dont even know how to talk with the customers.

》after calling to the worst technician manager ever in the country, again i called to the customer care with hope they said we send a service boy to repair the fridge again. I am not here for arguing. I just need a solution immediately.
This refrigerator is commercial we are loosing our business because o[censored]r fridge. Its been 9days still our issue is not solved. This is very bad.
& your service is very very very very bad.
U dont even bother about customers this is really bad.

Sir
Your rep came to home for service of window AC in may 18. But the service provided by ur rep is not satisfactory n cooling is also not sufficient. The installation done by dealer rep was also not suitable so it was not working efficiently. It seems that the AC is not cooling efficiently . From the First day itself AC is not giving sutable performance. But as a customer we can't easily comment that the appliance is not working. It is the company and technicians only who are authorized to declare that it is working perfectly or not
but it is not like that. Pls take action.

Regards
Vijay

[protected]

I purchased split ac on april 4 2018... Right from that date there is 2 gas leakages.. Indoor unit sound... And turbo not working even if the remote and description on website said so... The technician visiting to check are telling no problem with the unit... I told them so many issues with the unit... Please look into the issue and get my unit replaced... Tata itself is brand whom we trust... And the same customer are being cheated... U r telling one thing while selling and it technician are telling other thing... I have paid an amount for this product and i received a #... Please help me in replacement so that public trust is on brand tata and people purchase and trust tata brand... Expecting a call from your team asap

Dear team,

I would like to inform you that we are facing critical issue continuously in our split ac (183v sy). This is very pathetic as there is no appropriate support on resolution of my complain. You can trace my complain record since first month of purchasing. As soon as my first issue get resolved second issue arises.
I would like you to take a customer friendly approach towards my issues because this is getting worst day by day.in month of may-jun 2018 i have raised muliple complain but there is no permamnent solution of my complain. Therefore i request you to consider refund or exchange of my air condition.
Waiting eagerly for a valuable feedbacak from you side.

Request no. [protected] (Latest one)

I purchased voltas 1 ton ac on 30th may an i was told that installation team will do formalities of warranty registration as i was not aware of the procedure but they didn't do it, instead thy told me to contact customer care so i did same and followed the procedure of wta but since then its been more than 15 days i hvnt received any call from voltas and my warranty registration is still pending so kindly take necessary actions to resolve my issue.

Regards
Purchaser:- nishant kumar
Registered mob:- [protected]

Dear sir and madem I am not satisfied you service and your Voltas company because your service not be better and The customer has to face many problems again.I will not give opinions from anyone to buy goods from this company.(‘y dispenser defers time was spoiled and those people have not given up till date, and for 1 month we have to face a lot of problems.

Hi voltas team,

I have raised this complaint (Sr. [protected]) 3 times in 3 months. Technicians from r. S enterprises new delhi came and said this is the problem of gas leakage and they fill the gas on ac, then after 1 week ac was again starts problem, cooling was nil, then again we raise the compliant and again technician come and refill our gas again. This process repeated 3 times but no result... Plz tell me where to go now if voltas technicians are unable to found the exact issue.... I hope someone will work on this issue asap.

My voltas split inverter ac is not giving cooling upto the mark.
I had complaint about that 5-6 times.
But nothing changed.
Now i simply want an replacement or the refund for that.
Else i should go to consumer court.
Just give me the complain number for this complain.
I don't need want any repairs in my ac
It's been done though whole summer.

I bought voltas ac in[protected] but installation is not done[protected] till 10 pm and your shopkeepar says always 15 minuets or 30 minuets in reach installer boy in your house again and again this word use 20-06-18 to till[protected] pm night. So i finally result and says shopkeeper to return the ac for very very very very bad service. And 23/06/18 morning return ac completely and purchase other ac other company surely. I m very problem and frustratate because again and again lie by shopkeeper and boy. So please mind your seller service because your company name go to lower side. I say you because i m tata moters employee. Tata group bad working is not done this. Please insure this

Sant electrical civil lines bareilly

I have bought one voltas 1.5 ton split ac from prerna electronics on[protected] and we got our request number through text message from voltas, they commit in their msg that installation will be completed with in 24 hrs. But today is 22nd of june 2018 and no one come to my office for the same. I think so voltas should shut down his company, this is best option for voltas

No action taken to complen castmar helpline co no [protected] and send reemaindar massage your complain resolved free takin rs 0, aftar 3 days i am complain again no acction taken, then i am complening lndian consumer complain complain no788894, i parchas voltas 1.5 tan ac by agarwal [protected]@electronics he sell me difected ac i am complening he send tecniciyan and repair cooling sistsm not wark aftar repair ac wark proparli same problem so i want chang difected part of ac

I have purchased VOLTAS SPLIT INVERTER AC from GARIA KHOSLA. Kindly I beg you people don't buy fron Khosla Electronics. They are there to make you fool. Becaue post sales they are very ignorant. The AC was not installed for three days inspite of the fact that they promised to install it the very next day of delivery. The technician used to call me every day and asked to stay for which I had to take leave for three days.The Voltas Customer care was contacted.They did all the talking but no action was taken.I wished I could return their product.I had ailing son in my housewhen temperature rose to 40 degrees in kolkata and feeling like 47 degrees. After four days they came for installation, already rain had started . what a nightmarish experience I went through .I suggest VOLTAS AND KHOSLA both stop cheating people. It's better start begging and you shall be able to earn money. At least people won't get harassed.

Hi was buy air cooler[protected].
My air cooler have fan problem i should rise the complaint 2-5-2018 more den 1 month gone problem not solved, but complaint is closed 6-6-2018,
Are u thinking people are mental, without any information close the complaint,
I[censored] not able to solve the problem dont sale your product,
Compliant no;[protected]

We are joker for u simply closing compliant..
I[censored] not possible to solve the problem take it back item replace the amount.

Dear concern
I would like to inform you that your local service person & area service manager mr saksham response is very poor. I have called more than 40 time to local service person on [protected] but didn't get any response after that called to mr saksham on [protected] but he also disconnected my call every time. I am very much surprise that how valtas can appoint such irresponsible person in service industry.
I had complaint for ac noise, i called local technician many times but every time he is saying i am coming just in one hour. But thay have not come. What is this?
I warn you that i will do the case in consumer court for harrasment.
And every buddy pls do not purchase the voltas ac because that service is very poor.
My compliant no is [protected].

I have purchase a voltas 1.5 t split inverter ac from e square tinsukia assam on 19.06.2018. But till date on 22.06.2018 installation pending due to poor voltas service in this area. I have been continuously communicate the voltas tinsukia office for installation of the ac but no proper positive response from voltas. E-square, tinsukia also try to contact with the voltas service center tinsukia but fail to complete the installation.

Ac to be installed at:

Sabjibari, dulijan
Assam, india-786602

Respected sir/ma'am

I would like to say that i have purchased an ac on 20/6/2018. The sell executive lock an installiation request [protected] and assured that on 21/6/2018 u will use your ac. I got a message from voltas too. So that i was on leave. On 21/6/2018, i have been waiting for 3:30pm, i decided to call on [protected], the executive assured me your installation will be complete today. About 6:30pm a person (Name haider) called and told me my technician will be reach by 8:00pm at your door step. It was 8:30pm i called him again. Finally the technician reached at 9:35pm. He visited the install location and told me some spare needed such as extra pipe, stand and for that u have to pay. I was ready to pay, i told him please install the product and take all the prices. He insisted to pay in advance and tomorrow will be began installation process. When i refused, he misbehaived. I told him please show me your id card issued by voltas. How could i trust you, he told me karwana hai toh karwawo nahi toh mai ja raha hu, and he went, he did not show the id card. It all happned at 10:00 pm.

I again called at your toll free no and lock a complain reg no [protected]. I wanted to share some points

1. Wrong commitment
2. Ruin my whole day
3. Misbehaving
4. Mental disturbance
5. Argument
6. Missing card for identification

Respected sir / ma'am,
Could you tell me where is my fault. Perhaps i do believe in voltas, i have already ac and refrigerator of voltas. I never expect these experiences happen to me specially the most trusted brand.

Therefore i request you kindly resolve my issue asap.

Thanking you

Your's

Ashish kumar

Aditya vision limited eb star market club road mitha pura muzaffapur is a fraud shop. It' s varn is 10aaeca0801e1zs. I purchased the above product on 19.06.2018 at 9 pm. My product is yet to be installed despite repeated request. Ravi pandey who is handling customers there is psychopath who does not know how to behave with customers. I had told him that i have to take leaves from office to get my installed. My three leaves have been wasted. I also called on voltas customer care. One person named vinay harassed me and gave me wrong contact details. He also told me that i will get a call from senior executive but the call did not materialised. I will have to take resort to social, electronic and print media to solve my problem it seems.#is voltas also a cheat campaign? Is also on the cards

My AC is not working properly.sometime cooling start later after we on the AC. The Timer of the AC is not working. The main problem is Cooling AC is not cooling properly and the timer doesn't working.
I think that gas of the AC is finish. The setting of AC is also effective. The remote of the AC is not working.
The Timer is not working properly and the sometimes the AC start cooling slowly and later .

I dharmendra golecha own 2 1.5 ton window ac of voltas company (Tata product.) in the first week of may i registered complaint for ac not working. From that time to today three times different service engineer came to my home. They take out some parts from ac to repair... But still they cant find out problem. I have make hundreds of phone calls to engineer and also to so called head mr wali. But all in vain. My parents who are aged and are unable to bear this hot season... Are suffering.
Here i am giving mobile number of that totally foolish and un educated service engineer who came to home and dont have manners to talk with customer.
Mr wali [protected]. Mr. Mahendra and i more person mr mohammad. One of them mr mahendra also broke down ac grill inner side. I never found these type of foolish engineer of any company who even dont know to open ac.. I will never suggest to any one to buy any tata product. Please look at the matter and register my complaint.
Thanking you
Dharmendra golecha
[protected]

This is dhanasekar from chennai, i have recently purchased voltas ac 2 ton from flipkart on[protected]Order id:od[protected].
I have contacted the voltas ac customare care to inquire about warranty details, voltas ac technicians came up with a reason stating that since the ac was installed by flipkart technician, they will not give warranty for products.

When i called up flipkart, they are saying that voltas will be responsipible for warranty.

Please help me to fix this issue, i had a good trust on voltas due to tata product.