[Resolved] Voltas — request closed without any action | |||
I bought voltas air cooler on 21st april 2019 from bajaj electronics, hyderabad. It is not cooling properly since the beginning. I raised a request on 7th may and started calling customer care daily. No one came for repair so far. Today when i called up customer care i was told that my request is closed. How can anyone close the request without taking any action? So far no one came to repair it. I am just fed up and frustated. Please do something. Was this information helpful? | |||
Jun 29, 2019 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support May 14, 2019 Voltas Customer Care's response Dear Customer(Dewanganhyd), We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team | |||
3 Comments | |||
Comments
2 moths back I was taken vector cooler with remote but it's not working properly &full of body vibrations and noise and today sundanly course fan broken and started more vibration
Voltas Customer Care's response, May 16, 2019
Verified Support
Voltas Customer Care's response, May 28, 2019
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Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.socialmedia@gmail.com.
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Voltas Online Team
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
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Voltas Online Team