Voltas Complaints & Reviews

This side maninder from delhi. I purchased a new voltas window ac on 27th april 2019 and till now there is nobody out here to install me ac and for demo also.. What kind of customer service is this. I am just pissed off now. After spending a bunch of amount iam still waiting for the ac to be installed. I have called thrice or twice to register and for complaint also. Few minutes back i got a call from a executive of voltas name ishtiyar khan...

I bought split ac of voltas model no. 183szs3 (3 star) 1.5t on[protected] from vijay sales, sector 29 gurugram.
The guy named ajay kumar was sent by voltas from r. R aircon for installation. Then after around 15 days from installation, we switched on the ac but it wasnt working and we registered complaint [protected] then technician came to check and figured out that the gas has leaked. Then after repeated calls from our side finally...

I have a voltas ac of 1.5 ton, i bought it on 07/06/14. My ac is still under warranty for compressor. I have the bill with me. I have been regularly complaining to voltas costumer care. They send me service engineer, he said my ac compressor is damage. But after that voltas is not replacing my air conditioner compressor and just consuming my days so that my ac warranty get expire and i have to pay full amount once again after a month. It...

Sir,
Iam purchasing two volta's ac on 19 april 2019 from kollam quilon radios. But the installation is done only 26 april 2019 due to the unavailability of technician in volta's. On the installation time iam not at home and return back checking one not working me inform the toll free number and register a compliant ref no.[protected] dts[protected]. Till[protected].30 pm any response from volta's. Please take necessary action.br...

The water supply is being cut off, even after there is sufficient water in the tank & the swing is not working.

Previous complaint number [protected] was closed without resolving the issues.

The same problem is reoccurring everytime even after change of parts from the past one year, serious issue, needs to be resolved with a permanent reliable solution....

I lodged request for servicing my ac which was purchased on 17 july 2018. I was given the request number [protected] but it has been more than 2 days nobody showed up and neither the mechanic is picking up the phone. This is the kind of service provided by voltas. It is very pity that tata which is a brand showed such a displeasure. If they can't afford to provide services in such area then why the hell they are selling products in this area....

What the hell, ac installed a week ago but i i cant get any comfort of ac... Its not working even a single minute, i found a useless fiber box i installed at my home. I called voltas engginer 3-5 times a day to fix the problem i am facing but i got no response from the team. Please put your team to give better service atleast even 1 month from date of sale....

With due respect,
Its my humble request not to take voltas ac or any product of voltas, as due to the service which they provide is really pathetic & only on the term & condition which favor & only for the good sake of company which is as much as money to be looted from customers pocket, and mine incident is a better example to justify their process of handling their customer by saying its their policy which state only to charge money...

I bought voltas split ac (183vdzv on 26/04/2019 and still i have not received the extended 5 year warranty ceritificate. I got a message which said the warranty has been mailed, but i haven't received it yet.
The product is registered under 5 year warranty with sr no [protected].

Kindly see to it that the warranty certificate is mailed asap.

Here are the ac details:

Split ac
Capacity...

Voltas has turned out to us as a big fraud company in terms of services their vendors provide.

Mumbai bhandup durga enterprises authorized voltas service franchise.

Voltas had sent us many scheduled amc notifications but no technician/service engineer showed until amc period was about to complete.
Right 2 days before when the amc period is about to over, one technician shows up after making literally 50+calls!!!br...

This complaint is regarding my grievance with voltas 1.5 ton inverter ac i had purchased for my residence in hyderabad. Water is dripping from the ac and the technician had come for resolving my complaint, he said that the installation team has not done their work properly with this ac and he wanted me to lodge another complaint with the service centre about the same. Whenever i try reaching the consumer helpline to lodge a complaint, the...

I have purchased a voltas 1.5 ton split 184 vczt inverter 3 stars ac yesterday. We have called the installation guy today and the installation guy tried to install the ac but ac didn't work and after checking he said it's blower is damaged. Its a defective product i got so i want to replace my previous voltas split ac with new one. Request you to please resolve this issue at the earliest so that i can use my new product, else i will escalate...

I obtained services from voltas for servicing of my split ac, under service request no. [protected] dated 08.04.2019. The request was attended by ginny aircon, new delhi, voltas authorised service partner. Their engineer visited and serviced the ac on 10.04.2019. However, after two days the front panel of the ac fell down when i noticed that it was fixed with cello tape. It was evident that the engineer who visited for servicing the ac had...

In my opinion voltas ac is good. I also recommended my relatives. But my ac compressor making huge sound while switch on the ac&my neibouring also disturbed by it. From the date of purchased of this ac we didn't yet completed or performed any type of cleaning of outdoor unit. It has the warranty of 5 years. We purchased 2years back & we regularly cleaning the ac filter mats weekly twice. I request you to do the needy as fast as possible....

I have purchased voltas ac on 28/04/2018. They offered me two free services in a year. I have requested for free service on 24-apr-19 at [protected] but not getting proper response from there, they have also given me service centre guy number i. E [protected] but he does not pick call or revert on messages, calling their customer care for followup on the same but they disconnect they call while on hold. Spoken with their senior staff siddhi...

Voltas customer service deptt. Is very harassing and unjust. I have logged a service complaint for pcb replacement in my ac under warranty since 7th april. Its been almost a month and the service team is ridiculous not answering at all.

I dont think they are going to do that. Poorest service and very irresponsible team. Never answer phone calls, and when visited service center, they lie that visit will be made, but do not handle...

We bought voltas ac on 7th april, 2019 and the ac remote which came along with the packaging wasn't working. We were asked to call the customer care and file a complaint for it. The customer care executive didn't provide any complaint number and instead gave number of a technician who's reply was "why do you need a remote, use the ac without the remote by installing a mobile application". Later the executives came and took a copy of the bill...

Dear sir
I baught a voltas inverter ac on 23/04/2019
And register the product regarding installation on 24/04/2019. 11:35 am.
My request no is - [protected]. They gave me time under 48 hour of installation but no any tecnicion contact me. I called many time to service centre no [protected] (Apx 7 to 10 times today). But no any responce from service centre. Plz help & resolve my problem. A lot of time taken by your technician...

On 14th april i had registered a service request with voltas customer care for split ac of which outdoor unit was not working.[protected] is the request no. On 15 the service guy came and he couldn't rectify the issue and inturn took pcb of o[censored]nit with him saying it is to be repaired. After follow ups the same was returned on 19th saying the pcb was ok. Still the issue remained the problem persisted he confirmed that someone else from dsc...

I have a voltas ac, i shift my house so i called voltas to reinstall my ac and authorized service provider came to install my ac. But technical expert is very unprofessional he connected wrong wire in ac, due to this my ac stopped working after few hours. They provided me valid bill but without gst. I called service center then they refused to solve my issue. Then i told him please solve this issue otherwise i will complaint on consumer forum...