[Resolved] Voltas — Request for free services - urgent
Bangalore North, Karnataka, India
I have purchased voltas ac on 5/4/2015. They offered me two free services in a year. Few months back i have requested for 1st free services but no response get it from there, now again i have requested for free services on 31/03/2016 but no one came till date. I know few technician from voltas only and they have mentioned as nobody will turn up because its free service. Once you start paying then only they will do. I am really upset from voltas. I thought its really good brand and they will do all services on time. I have called customer care department thrice they said they will followup again and again but nothing happen till date. They gave helpline number for 24 hrs [protected], from toady early morning i tried at-least 100 times but not getting thru as its show number busy for full day.
Now tomorrow is going two 1 year for my ac and its going to expire for free services, might be they are waiting for 1 year get expired offer free services than they will do services. This is really worst from voltas. No one is helping and i keep trying to reach customer care department.
I would request you to kindly take action and do the services as soon as possible.
See the below request number
Complaint marked as Resolved Apr 12, 2016
[Apr 05, 2016] Voltas customer support has been notified about the posted complaint.
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