Voltas — Request no [protected], dated 18.5.2016.

prem2008

from Nalagarh, Himachal Pradesh

Address:	Meerut, Uttar Pradesh, 250002
Website:	www. voltas. in

I have called your customer care for 1.5 ton ac for servicing and compressor issue on 18.05.2016 vide you have given the above request no. Your technician called me on yesterday to come for solve the issue but yet he has not come. Yesterday evening i got message from your company that your request has been cancelled due to not responding the call. Please explain why you have sent this message however i have already received your call of technician, but he still not come. Please resolve the issue.

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Comments

Kothamasu Satish

from Vijayawada, Andhra Pradesh

Voltas — Voltas d freezer motor fan hand was broken - Repair - Regarding.

My name is Jagadeesh, We are purchase voltas dry preezer on 28.02.2015 from kumar agencies, guntur. That Dry preezer motor fan hand was broken and present not working. So please repair immediately. Thanking you.

Voltas Customer Care

from Gurgaon, Haryana

Verified Support

Dear prem2008,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Voltas Customer Care

from Gurgaon, Haryana

Verified Support

Dear Kothamasu Satish,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas Customer Care

from Gurgaon, Haryana

Verified Support

Dear Kothamasu Satish

We're still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your complaint number or registered mobile number so that we can assist with your concern.

Regards,
Voltas Online Team