[Resolved]  Voltas — voltas AC not working

Address:Hyderabad, Andhra Pradesh

Sir, I have registered a complaint regarding my Voltas Split AC 1.5 ton on 24th of March. The complaint number is [protected]. The remote does not work and am not able to operate the AC all these days. I am calling the customer care daily, but none of them steps in. I am fed up by your service. But unfortunately helpless at this moment. Hope you understand the fate of a customer without operating the AC in the summer. My plight of buying a Voltas product. Kalyani [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
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Dear Kalyani,

Sorry for the inconvenience. This is to inform you that your concern listed 1 April 2014 has been noted and our team is working on it.For any further clarifications, please write to us at [protected]@gmail.com and kindly mention your complaint number 600142 in your subject line.
Thank You for your cooperation.

Regards,
Voltas Customer Care
voltas 182 dyi window ac bought on may 3rd 2014, its compressor stops working by itself and starts on its own even before coming down to the set temprature. service request # [protected] was logged on june 6th however the technician sent was not able to identify the issue. earlier he said that the voltage stablizer has a problem however when i gave him another stablizer and the problem did not fix, he said that the problem is with a capacitor inside ac and he changed the same but the problem still persists. since then he has stopped responding to my phone calls. i have been calling the customer care and everytime they have the same answer that the complaint is sent to a senior technician and he will call me, god knows when.please refund me my money
Voltas Ac poor service ..dealer is not adressing pur problem ..dealer is frm amritsar AACO deep complex opp doaba automobiles court road amritsar..u can contact dealer on this number [protected]
Dear Sandeep,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and we are working on it. We would like to get in touch with you for gathering more details. Please share your contact details and complaint description with us at [protected]@gmail.com and mention your complaint number in the subject line.
Thanks for your co-operation.

Regards,
Voltas Customer Care
i have purchased voltas ac on 24th April from BANSAL ELECTROVISION PVT LTD INVOICE NO F1120 DATED 19TH APRIL2015, which is not cooling since 5th may 2015,
today when team from voltas visited to my place said that is is problem from the installation team, when installation team was send from bansal electrovision they said it is problem related to outdoor unit,
now when again discuss with voltas they said they will refill the gas by fixing the leakage,
but it is not acceptable to repair a brand new ac,
i request the athority to replace the outdoor unit
Dear rohitrohit1627,

We are sorry for the experience you had. Please write to us about your problem with your complaint number, mobile number and email ID at [protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Online Team
Voltas

When compressor is start then a.c doing auto cut and compressor is stop

Please response immediately...

I am already doing two times complaint.

AC NOT GIVING COOLING EFFECT

Array
Dear Skvk

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
"Dear Skvk,

We're still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your complaint number or registered mobile number so that we can assist with your concern.

Regards,
Voltas Online Team

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