Voltas Complaints & Reviews

hello, I bought a 1.5 ton Ac in 2012.In 2014 my Ac is not cooling at all.I filed a complain to customer care.my complaint no. is [protected].technician has come on 12/05/2014.he gave me the estimate of rs 2800 to fill the gas.I Payed a amt of Rs1000 in advance.After two days they called me that Rs 4600 will be charged extra to change the damage portion.Due to some reason I was not agree to pay the amt.and clalled to return my Ac.tthey returned...

Dear Sir, Subject: Dereliction and dishonor of Warranty terms by Voltas AC Limited With this mail, I want to formally lodge my complaint against Voltas AC for dishonoring the Warranty/Service protection they has promised for their ACs. On May 19, 2013, I had bought a 1.5 ton Voltas AC. On April 04, I had filed for an AC service request to Voltas. The service request number is: [protected]. First, for almost a month, the Voltas...

I purchased 1.5 T Split A/C in April, 2014. From past few days, I noticed that the A/C was not cooling properly. I raised a compliant through Customer Care on 9th May, 2014. The complaint number is [protected]. The TAT for sending the technician was 24 hrs. But it has been 11 days and there has not been any resolution. Every time you call the customer care, they just tell that we have escalated the problem & our technician will call soon....

Hello, I purchased a water dispenser from Raju refrigeration dhanbad on April 25th 2014, and when I started using it i got that fridge in this dispenser is not working properly(CHILD WATER & WATER LIKAGE) and i launched a complaint for this to the customer care center by a phone call and they assured me that a person would visit to you and not resolve the problem but after that i called them 5 times but till today no one from your company...

Hi Consumer Forum, This is a grievance letter pertaining to a recent purchase of an all-weather Voltas Hot and Cold Split AC on 1st of May, 2014 from Shri Balaji Electronics, Krishna Nagar, Delhi-110051. When I bought the AC from above mentioned dealer, I was charged with an additional amount of 1500/-, along with the negotiated price of the unit. They claimed it to be the standard installation charge which every customer needs to pay...

I bought 35+ K 1.5 tons Voltas split AC from Danube company Chennai 2 years back. Though I have not used the AC continuously though I managed to get it serviced every time (Free + paid). Recently in Apr'14 I observed ice formation issue and lodged a service complaint in Voltas call center. Two days later 2 engineers ~18-20 years old visited my place and did the service, took Rs. 650 and assured that the problem is resolved. The same night...

Dear Sir, This is quite displeased that we have made a complaint regarding AC service issue to the company but it is yet to resolve . Complain # [protected], [protected], [protected] . These calls were made on 14th. of May'14 & the TAT was within 24 working hours . \ The time is already over & no body has turned up . Request you to please look into this matter to resolve the issue . Thanks & regards, Arupendu...

Hello, I purchased a water dispenser from nayyar electronics on April 17th 2014, and when I started using it i got that fridge in this dispenser is not working properly and i launched a complaint for this to the customer care center by a phone call and they assured me that a person would visit to you and resolve the problem but after that i called them 5 times but till today no one from your company has visited or called me regarding...

I bought Window AC 185 LY 1.5 ton 5 star, on 27 April 2014 from Sargam electronics indrapuram, ghaziabad. Within 7 to 8 days AC swing function is not working, i registered complaint to Voltas regarding this on 12 april 2014 complain no: [protected]. I did several follow up with Voltas customer care on daily basis, but no technician came to my home to visit and every time I got their answer that next day technician will come. I totally...

Our Voltas Water Dispenser has stopped working in 18 months. The company's service centre has given in written that its dispenser refrigerator is not repairable.This kind of quality is not expected by voltas which is a reputed brand. Does it have any replacement by your company. Waiting for your reply....

Its been 4 yrs since we bought a Voltas Vertis Premium Split A/c 1.0 Tonne. For the past 2 years we have been experiencing gas leak from the compressor and consequent zero cooling. Last year (AirCool (Sales n Service), Mamangalam, Ernakulam) charged us INR 3800 for the repair. The unit still had no cooling after installation. The technician climbed back up and after a while it started working, but only for 2 days. No one turned up to repair...

I am an user of voltas ac, but every year the gas of the AC gets dry.., and this year again it get dry, so I file a complaint to the company regarding the problem on 12/05/2014. And they have the policy to take action to any of the problems within 24 hours. But today is 15/05/2014, and till now no response has been given by the company. Each day I call 5-6 times to their customer care no., but they just deny by stating that your problem will...

I have voltas 1.5 ton split AC. It suddenly shows the display Error as F6. We complaint about it in voltas and request id is [protected]. The techinician from GINNY Aircon visits us on 5th May 2014. He said that there is problem in PCB Board and it need to get repaired. He took the PCB board with display unit and said it will get back in 2 days. Its now 15th May, they have not returned back. I am calling daily to customer care and GINNY...

Dear Sir/Madam, This is to inform you that how poor services VOLTAS are giving to their customer and cheating them, We have purchased 4 one Ton AC on 29th August 2013 but one AC not proper working from First days, We have booked Complaint 10 to 15 times against this issue but no one take curtsey to solved this issue at that time. Seller Details – DEEP KAMAL ELECTRONICS 136-140 Shukan Mall Nr. Visat Patrol Pump, Chandkheda Phone...

I got my Voltas Wondows Ac serviced through Voltas Authorized Service Partner "Ginny Aircon" Mangolpuri, Delhi. I am sorry to say but it is the worst service experience ever in my life. I was conned for INR 1600/- and then being rudely spoken to by the representatives on phone. They told me the problem was with the PCB and display and changed the same when the actual problem was with the stabiliser which they never addressed. So now i...

I purchased one Voltas Split type AC on 12.05.2013 and found the AC not cooling in June'13. On complain, gas leaking was detected and refilling done on 18, 6.13.. In September'13, we found again that the AC is not cooling . Again the service provider came, took the machine to workshop for repair and gas filling and fitted on 4.10.13. After winter when we started using it, we found it not cooling. Gas was filled again on 3.5.14. After three...

I have the above ac which while servicing has its front cabinet clip broken. A complaint was lodged on 27.2.14 com no [protected] and again on 25.3.14 no [protected]. The technician recommended immediate replacement with a new front cabinet.They have as stop gap bound the clip by wire. Till now no results on actual complaint. On phone calls Prompt Service told me that they have forwarded the complaint to higher up.My set is under AMC from...

I bought a Voltas 1.5 ton AC in march 2013. I wanted to get it serviced so a complaint was raised for the same and the technician who visited for it said that the PCB is not functioning and it need to be replaced and took that for repair, once it was repaired (as per them) the technician said the compressor needs to be changed and took the faulty compressor with him. Then he asked me to raise another complaint as the previous complaint was...

New Voltas AC 1.5 ton was bought at April last week.The installation was done but they didn't provide AC remote when they delivered the AC .We called customer care several times regarding the issue but till now they didn't respond and not provided the AC remote....

My complain no is [protected] dated 25 April 2014 in Gurgaon 122001 HARYANA for 1.5 Ton window AC when I called tecnician from Voltas i was told that PCB card is faulty.they replaced and i got my AC serviced also from them After servicing when they were installing my electricity got tripped several times but finally they installed and switched it on. they charged 2000 rs and left immidiatly. within seconds they left burning smell started...