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Voonik Tech Complaints & Reviews

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Last updated Mar 11, 2021
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Voonik Tech reviews & complaints page 10

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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Address:400080

The parcel is misplaced by the courier guys and the voonik brand is not taking any responsibility
May 23, 2017
Complaint marked as Resolved 
Verified Support
Apr 18, 2017
Voonik Tech Customer Care's response
Dear Jesalshah,

We sincerely regret the experience you have been through.
We notice that you have returned the product and refund was initiated on April 18th it may take up to 3-5 business days for your bank to credit the refund amount to your account.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik
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    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Address:641023
    Website:Voonik Tech

    R[protected] my order no no information pls update the status still date my no [protected],
    [protected]
    May 18, 2017
    Complaint marked as Resolved 
    Verified Support
    Apr 14, 2017
    Voonik Tech Customer Care's response
    Dear Rafik,

    Apologies! The order stands cancelled due to logistical constraints. Please treat this incident as a rare exception and we hope you will give us another chance to serve you soon.
    Request you to place a fresh order and will ensure a hassle free delivery to your doorstep.
    For any further assistance, please write to us at [protected]@voonik.com.

    Regards,
    Team Voonik
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Address:560045
      Website:VOONIK.com

      Hello,

      I have purchased 20 items from Voonik, out of which I have returned 8 items due to lot of issues with products worth Rs. 2735 but my Voonik Account is credited with only Rs. 1718.

      I want the rest of the money i.e., Rs. 1017 to be credited in my account as soon as possible.

      The worst part is, I opted for PAYMENT ROLLBACK to my account from which I did the payment (My Credit Card) but still I am forcefully given Voonik Credits.

      I never had such a bad experience, there are other websites that credits the amount as per the payment done.

      The Customer Care Numbers [protected] / [protected] provided are of no use, Calls are never transferred to the operators.

      VOONIK IS THE CHEAPEST SITE I HAVE EVER COME AC-CROSSED.
      CHEAP IN SERVICE PRODUCTS QUALITY AND EVERYTHING POSSIBLE.

      More over I still didn't receive one of my item yet, when tracked it just shows "ORDER PLACED"

      Voonik needs lot o[censored]pgrades and safety, highly NOT RECOMMENDED to anyone.

      It would be better if the team look into this matter as priority, or else I will have to take strict actions against your policies.

      THANKS BUT NO THANKS!!
      +1 photos
      May 8, 2017
      Complaint marked as Resolved 
      Voonik Tech customer support has been notified about the posted complaint.
      Verified Support
      Apr 06, 2017
      Voonik Tech Customer Care's response
      Dear Sanakram,

      We sincerely regret the experience you have been through. We notice that you have returned the products and the refund of Rs 2, 965/- was initiated on April 3rd, as per the bank’s policy, the amount will reflect in the your account within 7-10 working days (excluding Saturday, Sunday & Bank holidays).
      If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

      Thanks and Regards,
      Team Voonik
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Address:Bangalore, Karnataka, 221002
        Website:Voonik.com

        They are not providing any size guide and cheating people by sending anythng that thet want. On raising complaint they put all onus on sellers without taking any responsibility. Very poor show by voonik and there subset vilara. Please do not order anythng from them. Their customer care is pathetic and hence do not expect any resolution of grievances.
        May 10, 2017
        Complaint marked as Resolved 
        Voonik Tech customer support has been notified about the posted complaint.
        Verified Support
        Apr 06, 2017
        Voonik Tech Customer Care's response
        Dear Umar,

        We are sorry to know that you are upset with us. We tried reaching on your registered contact number several times, but unfortunately our calls were unanswered. We notice that the product is of Free size and falls under no return/exchange category.
        Please treat this incident as a rare exception and we hope you will give us another chance to serve you soon.
        For any further assistance, please write to us at [protected]@vilara.com .

        Regards,
        Team Vilara
        Apr 08, 2017
        Updated by Guess again
        If this is rare incident then i believe you company must make it a point LIKE ALL RESPONSIBLE companies do. They accept that a mistake like this happening with a new customer must be immediately addressed either by changing or refund. I am sure about myself with this experience that i am not going to either use voonik or vilara and stick with jabong. Also i am going to advise others not to use voonik or vilara. Your customer grievance system is also flawed with executives sitting who just READ PRE FED DATA FROM MONITORS placed in front of them without listening to customer. I would grade my experience under ONLINE FRAUD if no action is taken by hiding behind error by sellers rather than taking corrective action by such a reputed company like you.
        If this is rare incident then i believe you company must make it a point LIKE ALL RESPONSIBLE companies do. They accept that a mistake like this happening with a new customer must be immediately addressed either by changing or refund. I am sure about myself with this experience that i am not going to either use voonik or vilara and stick with jabong. Also i am going to advise others not to use voonik or vilara. Your customer grievance system is also flawed with executives sitting who just READ PRE FED DATA FROM MONITORS placed in front of them without listening to customer. I would grade my experience under ONLINE FRAUD if no action is taken by hiding behind error by sellers rather than taking corrective action by such a reputed company like you.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Address:New Delhi, Delhi, 251001
          Website:Voonik .com

          I buy sandal from Voonik but it didn't suited on me, so I ask for return request they ask me for return by bank transfer or voonik credit . I said bank transfer and then gave them all necessary details. But when I submit the details, it said " return request isn't intitiated " please help me !!! I am worrying about this !!! Please help me to get my money back !!!
          May 4, 2017
          Complaint marked as Resolved 
          Voonik Tech customer support has been notified about the posted complaint.
          Verified Support
          Apr 03, 2017
          Voonik Tech Customer Care's response
          Dear Rubi,

          We are truly sorry to hear that the product did not appeal to you.We're forwarding this case to our Quality Check team who will take the necessary action right away.
          Please share your order number and contact details at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.

          Thanks and Regards,
          Team Voonik
          Dear sir i ordered a saree from voonik but the colour did not match as it was shown in the picture i returned the order and refund as voonik credits now how to transfer it to bank
          Voonik Tech Customer Care's response, Apr 6, 2017
          Verified Support
          Hi Parth,

          We are truly sorry to hear that the product did not appeal to you.We're forwarding this case to our Quality Check team who will take the necessary action right away.
          We had processed the refund in your Voonik credits. If you wish to get the refund in bank account, please follow the procedure to transfer credits in bank:

          Login in website/App > Go to My Order > Select the order for which refund is given in VC > Click on Transfer credits to Bank > Fill the bank details > Submit
          Refund will be initiated within 24 hours and refund will reflect within 3-5 working days.
          If in case you face any issue, then kindly write an e-mail to [email protected] & we'll look into it.

          Thanks and Regards,
          Team Voonik
          Voonik had provided bad cloth material
          It does not have any quality
          While I have ordered first quality they have
          Given the worse one so please take the material...i don't need it
          Voonik Tech Customer Care's response, Apr 6, 2017
          Verified Support
          Hi Sheeja,

          We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
          Please share your order number and contact details at [email protected], we will get in touch with you and resolve the issue at the earliest.

          Thanks and Regards,
          Team Voonik
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            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Address:751022

            I am completely unsatisfied, the saree have a big hol on it and i have in informed to your customer care executive . seriously am very unsatisfied.

            iam sending the pics of the saree .plz look after it .
            +2 photos
            May 6, 2017
            Complaint marked as Resolved 
            Verified Support
            Apr 05, 2017
            Voonik Tech Customer Care's response
            Dear Santosh,

            Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away.
            We notice that you have returned the product and the refund has been initiated on 01 Apr 2017, as per the bank’s policy, the amount will reflect in your account within 3-5 working days (excluding Saturday, Sunday & Bank holidays).
            For any further assistance, please write to us at [protected]@voonik.com.

            Regards,
            Team Voonik
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              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Address:R7015220290
              Website:voonik

              I hav ordered my saree on 23march and it has not been delivered yet. I need that urgently and it has been almost 8 days after order confirmed. also m not been able to track my order.i hv already paid the money. i[censored] are not able to deliver it please refund my money .firstly the expected delivery was 28 march then u extend it to 30 march nd now again u extend it to 4 april i[censored] cannot deliver it on time then pls refund my money i urgently need it before 1 april .i hv worst experience of shoping with u.your services are very very very poor.kindly deliver it on time or return my money back. my order id is R[protected]
              May 3, 2017
              Complaint marked as Resolved 
              Voonik Tech customer support has been notified about the posted complaint.
              Verified Support
              Mar 30, 2017
              Voonik Tech Customer Care's response
              Hi Arti,

              We are extremely Sorry to hear that you haven't received your product on time. We notice that your order is expected to be delivered by April 1st 2017.
              If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

              Thanks and Regards,
              Team Voonik
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                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Address:560045
                Website:Online shopping clothes

                I order lehengas from voonik on 14-Mar-2017, but it was not as per expected and shown in voonik site, so I returned it back two days after, order no: R[protected]
                I selected refund to bank account option but they didn't refund my money to bank account instead they done it to voonik credit account which I never asked for.
                I emailed to customer care, but no response received yet.
                I want my money to be credited back to my account
                Amount: 761 rupees
                May 11, 2017
                Complaint marked as Resolved 
                Voonik Tech customer support has been notified about the posted complaint.
                Verified Support
                Mar 28, 2017
                Voonik Tech Customer Care's response
                Hi Ragin,

                We had processed the refund in your Voonik credits on Mar 22nd. If you wish to get the refund in bank account, please follow the procedure to transfer credits in bank:

                Login in website/App > Go to My Order > Select the order for which refund is given in VC > Click on Transfer credits to Bank > Fill the bank details > Submit
                Refund will be initiated within 24 hours and refund will reflect within 3-5 working days.

                Thanks and Regards,
                Team Voonik
                Mar 28, 2017
                Updated by Ragin Chittaliya
                Thank you for solving refund issue.
                I have received my refund
                Thanks to voonik also
                Close the ticket
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                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  Address:New Delhi, Delhi, 110017
                  Website:www.voonik.com

                  Following are my order details:

                  Product - urbane woman Black Crepe Jumpsuit
                  Order Number - R[protected]
                  Payment method : PREPAID
                  Product Ordered on: 23th March 2017
                  Product Delivered on: 25th March 2017
                  Initialed Return on: 25th March 2017
                  Reason for Return: Quality for the cloth was not good.
                  Received Voonik Credits on: 26th March 2017

                  I am not sure what I choose in the returning process Voonik Credits orPayment rollback, as far as remain I choose Payment rollback.

                  I have received the return in my Voonik credits, however I will like to have money credited back in my bank account.
                  May 9, 2017
                  Complaint marked as Resolved 
                  Voonik Tech customer support has been notified about the posted complaint.
                  Mar 27, 2017
                  Updated by Cheshta Shyngle
                  There are another Product which I ordered along with this, with following details :

                  Product -Black Plain 3/4th Sleeve Jumpsuit
                  Order Number - R[protected]
                  Payment method : PREPAID
                  Product Ordered on: 23th March 2017
                  Product Delivered on: 25th March 2017
                  Initiated Return on: 25th March 2017

                  For this one, as well I opted to get refund transferred in my bank account.
                  Verified Support
                  Mar 27, 2017
                  Voonik Tech Customer Care's response
                  Hi Cheshta,

                  We had processed the refund in your Voonik credits on Mar 27th. If you wish to get the refund in bank account, please follow the procedure to transfer credits in bank:

                  Login in website/App > Go to My Order > Select the order for which refund is given in VC > Click on Transfer credits to Bank > Fill the bank details > Submit
                  Refund will be initiated within 24 hours and refund will reflect within 3-5 working days.
                  If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

                  Thanks and Regards,
                  Team Voonik
                  Mar 27, 2017
                  ppalak samadhiya's response
                  Please resolve my complaint
                  There are another Product which I ordered along with this, with following details :

                  Product -Black Plain 3/4th Sleeve Jumpsuit
                  Order Number - R[protected]
                  Payment method : PREPAID
                  Product Ordered on: 23th March 2017
                  Product Delivered on: 25th March 2017
                  Initiated Return on: 25th March 2017

                  For this one, as well I opted to get refund transferred in my bank account.
                  Voonik Tech Customer Care's response, Mar 27, 2017
                  Verified Support
                  Hi Cheshta,

                  We had processed the refund in your Voonik credits on Mar 27th. If you wish to get the refund in bank account, please follow the procedure to transfer credits in bank:

                  Login in website/App > Go to My Order > Select the order for which refund is given in VC > Click on Transfer credits to Bank > Fill the bank details > Submit
                  Refund will be initiated within 24 hours and refund will reflect within 3-5 working days.
                  If in case you face any issue, then kindly write an e-mail to [email protected] & we'll look into it.

                  Thanks and Regards,
                  Team Voonik
                  Voonik is to disgusting because Voonik not pick up my phone and not received my order and not give me a refund please help.. Voonik... But I don't know how to changed order and get a refund...

                  Voonik Tech Customer Care's response, Mar 30, 2017
                  Verified Support
                  Dear Ppalak,

                  We are truly sorry to know that you are upset with us. We notice that you have returned the product and the refund is processed as Voonik credits to your Voonik account on 28 Mar 2017.
                  If you wish to get the refund in the bank account, please follow the procedure to transfer credits in the bank:

                  Login in website/App > Go to My Order > Select the order for which refund is given in VC > Click on Transfer credits to Bank > Fill the bank details > Submit
                  Refund will be initiated within 24 hours and refund will reflect within 3-5 working days.
                  For any further assistance, please write to us at [email protected]

                  Regards,
                  Team Voonik
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                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    Address:Nellore, Andhra Pradesh, 524003
                    Website:voonik

                    I K. Mallikarjuna, Administrative Officer, Govt. Polytechnic for Women, Nellore. I was booked a saree on March, 08. The saree was taken from Voonik company, but the saree was damaged. I inform the seller to return this saree and they were returned. But the amount of Rs.284/- is not in my account. recently I was viewed my voonik account, the amount of Rs.283/- is in credit. Hence I inform that the amount of Rs.283/- is credit in my SBi Account No., [protected], IFSC Code. SBIN0014679 at Gudur branch.
                    Thanking you

                    K. Mallikarjuna,
                    Administrative Officer.
                    May 4, 2017
                    Complaint marked as Resolved 
                    Voonik Tech customer support has been notified about the posted complaint.
                    Mar 27, 2017
                    Updated by mallikarjuna kadiveti
                    Sir, I was booked manav sandals on[protected] This item was not received till date. Once a seller is calling me, the item was in Ongole and deliver at two or days. But thy are not delivered till date. kindly forward my item quekly at my address. ID.No. M[protected]
                    K. Mallikarjuna,
                    Administrative Officer,
                    Govt. Polytechnic for Women,
                    Nellore, - 524 003.
                    My Ph.No.[protected]

                    Thanking you
                    Verified Support
                    Mar 27, 2017
                    Voonik Tech Customer Care's response
                    Hi Mallikarjuna,

                    We notice that you have returned the product and the refund was initiated on Mar 11th in Voonik Credits.
                    If you wish to transfer Voonik credits to Bank account, request you to provide us the bank details in the below format to [protected]@voonik.com
                    Order Number: R[protected]
                    Account No:
                    Acc Holder Name:
                    Bank:
                    Branch:
                    ifsc code:
                    Note: We do not store any bank information with us, This is a secure gate way from HDFC
                    Disclaimer: Please note that Voonik.com shall not be held liable for any incorrect refund arising from incorrect bank details submission by you.
                    For any clarifications, feel free to contact Voonik.
                    Kindly request you not to share the Bank details in public forum for security purpose.

                    Thanks and Regards,
                    Team Voonik
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                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      Website:Voonik

                      I am Jamuna, I live in madurai located in Tamilnadu.I bought one red cotton party ware saree for Rs.1067. But the material is very very worst, b'cos of that I return the product on 13th March 2017. But I am not getting the REFUND MONEY. I am getting mental pressure b'cos of this money problem, so kindly make the steps to REFUND my money, . I attach the pickup slip with this
                      May 2, 2017
                      Complaint marked as Resolved 
                      Voonik Tech customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 28, 2017
                      Voonik Tech Customer Care's response
                      Hi Kaalathar,

                      We are sorry to know that you did not receive the refund amount. Request you to share the snapshot of the reverse pick up receipt at [protected]@voonik.com so that we can initiate refund at the earliest.
                      If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

                      Thanks and Regards,
                      Team Voonik
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                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                        Address:Madurai, Tamil Nadu, 625016
                        Website:www.consumercomplaints.in

                        I ordered a Pink Georgette Border.. order id is R[protected]-1 amount is Rs.634/- and ...I want to return my saree which is totally different from what i ordered bcz quality of dress is very poor..fabric is not good..so i want to return the dress...and want my money back...i have received the order today..
                        And i make continuous calls on the no. Which you provide but there is not response. plz refund my money as soon as possible...
                        May 5, 2017
                        Complaint marked as Resolved 
                        Voonik Tech customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 27, 2017
                        Voonik Tech Customer Care's response
                        Hi Vaishu,

                        We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
                        Request for the Return of your product has been raised.
                        Kindly fill in your Bank Details in the form that has been sent through E-mail and submit it within 24 hours .
                        The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 7-10 working days.
                        If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

                        Thanks and Regards,
                        Team Voonik
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                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                          Hey. Order Number - R[protected]. I Want my order Status.. still Now its not processing.. I didnt get any notification from Your side.. let me know my order Status..
                          Apr 29, 2017
                          Complaint marked as Resolved 
                          Verified Support
                          Mar 27, 2017
                          Voonik Tech Customer Care's response
                          Hi Vennila,

                          We notice that you have cancelled the order and refund was initiated on Mar 22nd, it may take up to 7-10 business days for your bank to credit the refund amount to your account.
                          If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

                          Thanks and Regards,
                          Team Voonik
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                            Address:533343
                            Website:Voonik

                            Nooo
                            Mar 20, 2017
                            Updated by mmsbiccavolu
                            I don't like
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                              Address:Kamrup Metropolitan, Assam, 781014
                              Website:www.voonik.com

                              I have ordered an item with id-m[protected]. The delivery item is not delivered to me by the delivery boy. I have complaint it in customer care about that false delivery but their response is very dissatisfied. I have paid for the item online already so now i need the money back. I am very much disappointed with voonik services. And will not refer anybody to buy things from this app. If this complaint site is reliable plz do help.
                              Voonik Tech customer support has been notified about the posted complaint.
                              For a better experience in online shopping.
                              http://www.pulimoottilonline.com
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                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                Address:Mumbai City, Maharashtra, 400030
                                Website:www.voonik.com

                                This is my order Number
                                R[protected]-1

                                Order Date 9 Mar 2017

                                Invoice Number [protected]

                                I had ordered saree But unfortunately I had recived Damage condition not a beggar also wear... all damage condition i had contact many times customer care but no help from any one

                                Now finally i m appealing complaint to higher authorites Voonik and all department

                                I m registering complaint to all consumer forum which help me through it

                                My money is valuable for me... i can't accept any damage product which is no use of it

                                i m escalating to grahak seva, core.nic.in, consumercomplaint, jago grahakjago, indiancomplaint board...and all.other department

                                plz refund my money back and take this back

                                plz.contact me on my number
                                [protected]
                                +1 photos
                                Jan 2, 2018
                                Complaint marked as Resolved 
                                Voonik Tech customer support has been notified about the posted complaint.
                                Mar 17, 2017
                                Updated by swapnil2371990
                                no response yet
                                Verified Support
                                Nov 28, 2017
                                Voonik Tech Customer Care's response
                                Dear Swapnil,

                                Sorry for the trouble caused. We have successfully refunded your amount for the Order ID R[protected]-1 to the tune of Rs. 877/- into your Voonik wallet on March 17, 2017.

                                We apologize that our product did not meet your requirements.As ours is a start-up company, we are working hard 24/7 to provide our customers with the best in terms of quality and service.
                                We need your valuable suggestions & feedback to serve you better.
                                For any query/concern, you can write to us at [protected]@voonik.com

                                Regards,
                                Team Voonik
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                                  Resolved
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                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                  Address:New Delhi, Delhi, 110036
                                  Website:voonik

                                  My Voonik order number - R[protected]-1
                                  Refund not credit,
                                  My order payment method - FreeCharge,
                                  My FreeCharge E-mail id - [protected]@gmail.com

                                  Photo add for FreeCharge account,
                                  And bank statement
                                  +1 photos
                                  May 9, 2017
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Mar 30, 2017
                                  Voonik Tech Customer Care's response
                                  Dear Ak,

                                  We sincerely apologize for the inconvenience caused to you. We have initiated refund on Mar 29th, it may take up to 7-10 business days for your Freecharge to reflect the refund amount to your account.
                                  If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

                                  Thanks and Regards,
                                  Team Voonik
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                                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                    Resolved
                                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                    Address:Anand, Gujarat, 388120
                                    Website:voonik.com

                                    I have to return my product it is of very bad quality and want my pay back..
                                    Order no.R[protected]-1
                                    +1 photos
                                    Apr 16, 2017
                                    Complaint marked as Resolved 
                                    Mar 14, 2017
                                    Updated by monnyyy
                                    Plzz take the product and return my pay..
                                    Verified Support
                                    Mar 16, 2017
                                    Voonik Tech Customer Care's response
                                    Hi Mony,

                                    We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
                                    We notice that you have returned the product and refund was processed in your Voonik credits on Mar 15th. If you wish to get the refund in bank account, please follow the procedure to transfer credits in bank:
                                    Login in website/App > Go to My Order > Select the order for which refund is given in VC > Click on Transfer credits to Bank > Fill the bank details > Submit
                                    Refund will be initiated within 24 hours and refund will reflect within 3-5 working days.
                                    If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

                                    Thanks and Regards,
                                    Team Voonik
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                                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                      Website:voonik.com

                                      I ordered from Voonik.com thinking that my product will be good Order No: R[protected]. However, the quality was extremely bad.The quality, the color and no lining etc., made me terribly disappointed with the overall product. I ordered a Turquoise top the product that came to me was a totally different green. I ordered a beige top in net with black zip the product that came to me was a peach color top with golden zip and no lining. It was cheating to put a different picture in the product line and deliver another product to the customer.Delivering a different product from what was ordered is against consumer rights. I would like to return all my products back as I am extremely upset with the quality, color and change in product. Please assist consumer support team.
                                      Apr 14, 2017
                                      Complaint marked as Resolved 
                                      Voonik Tech customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 14, 2017
                                      Voonik Tech Customer Care's response
                                      Dear Sudha,

                                      We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
                                      We are sorry to inform you that we are unable to accept your return request for order ID R[protected]. The order was delivered to you on Feb 10th and our seller has only 15 days return policy. So you have exceeded the permissible return period.
                                      If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

                                      Thanks and Regards,
                                      Team Voonik
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                                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                        Address:Kolkata, West Bengal, 700065
                                        Website:www.mrvoonik.com

                                        Sir, I have ordered two T-shirts from your website of Mr. Voonik, order number is
                                        M[protected], but only one product is delivered to me and another one is not delivered yet.How can it be possible that two products of same order id, one is delivered and another one is not delivered yet????

                                        Let me know when the another one product will be come.
                                        My "Mr. Voonik" registered email id is indranil.[protected]@gmail.com.

                                        Please resolve the problem ASAP.
                                        Apr 14, 2017
                                        Complaint marked as Resolved 
                                        Voonik Tech customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 14, 2017
                                        Voonik Tech Customer Care's response
                                        Dear Guddu,

                                        Sorry for the trouble caused. We notice that your order got delivered to you on Mar 13th 2017.
                                        If in case you face any issue, then kindly write an e-mail to [protected]@mrvoonik.com & we'll look into it.

                                        Thanks and Regards,
                                        Team Mrvoonik
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