| Address: Chennai, Tamil Nadu, 60028 |
| Website: Voonik |
Hi Team,
I had ordered red dress from Voonik app on 23-Oct-2016, payment amount. 627, it was delivered on 28-Oct-2016 and it was very poor quality, so i have request to return.
i had returned my order on 1-Nov-2016 but still refund was not yet done in my Voonik account it was displaying no refun but i had returned my order, Please confirm my refun status.
Invoice number - [protected]
AWB number[protected]
Order No -R[protected]-1
Rs. 627 cash payment
Regards,
Mercy
Dec 7, 2016
Complaint marked as Resolved
Voonik Tech customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2016
Voonik Tech Customer Care's response Dear Mercysuhi,
We notice that the refund for the order - R[protected]-1 was initiated on 04 Nov 2016, as per the bank’s policy, the amount will reflect in the your account within 3-5 working days (excluding Saturday, Sunday & Bank holidays). For any further assistance, please write to us at [protected]@voonik.com.
Regards,
Team Voonik