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Voonik Tech Complaints & Reviews

4.8
Updated: Mar 11, 2021
Complaints 839
Resolved
802
Unresolved
37
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Voonik Tech reviews & complaints page 13

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P
Pradeep278654
Jan 9, 2017
Resolved
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Address: 560045
Website: www.voonik.com

Returned product through self courier but refund not received.

Please see proofs for all.

Cheater Voonik.
+2 photos
Feb 10, 2017
Complaint marked as Resolved 
Jan 09, 2017
Updated by Pradeep278654
I got mail from team for self courier..now when i call them they are regretting...not refunding my amount.
Verified Support
Jan 10, 2017
Voonik Tech Customer Care's response
Hi Pradeep,

We notice that you have returned the product and the refund was initiated on Jan 10th, it may take up to 7-10 business days for your bank to credit the refund amount to your account.
We have processed courier charges in Voonik credits. If you wish to get the refund in bank account, please follow the procedure to transfer credits in bank:

Login in website/App > Go to My Order > Select the order for which refund is given in VC > Click on Transfer credits to Bank > Fill the bank details > Submit
Refund will be initiated within 24 hours and refund will reflect within 3-5 working days.

Thanks and Regards,
Team Voonik
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    A
    abdulqadir999
    from Bhopal, Madhya Pradesh
    Jan 6, 2017
    Resolved
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    Address: Indore, Madhya Pradesh, 452001
    Website: www.mrvoonik.com

    I ordered a Lucfashion men's exclusive premium fashionable stylish casual shirt for men.. order id is M[protected]-1...i want to return it bcz quality is very poor..fabric is not good and color is very much different from the pic..so i want to return it...and want my money back...i have recived the order yesterday..
    And i make continous calls on the no. Which you provide bt there is not response.pz refund my money as soon as possible
    Feb 18, 2017
    Complaint marked as Resolved 
    Voonik Tech customer support has been notified about the posted complaint.
    Verified Support
    Jan 17, 2017
    Voonik Tech Customer Care's response
    Hi Abdula,

    We notice that you have raised exchange request and the order has been delivered to you on Jan 10th.
    If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

    Regards,
    Team Voonik
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      P
      PRITI P CHITRIV
      from Savantvadi, Maharashtra
      Jan 5, 2017
      Resolved
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      Address: 441601
      Website: [email protected]

      Hi.I am ms Priti P Chitriv My Order ID-R[protected] which i have placed on dt 30/12/2016..but i didn't get any tracking information about my order until only confirmation message.When I checked my online order status it shown you don'nt have any order but i got order id which mention above.
      Sir pl tell me what is the status if not please refund my payment in my credit card.
      THANKS
      REGARDS
      MS PRITI P CHITRIV
      DT 05/01/2017
      +1 photos
      Feb 10, 2017
      Complaint marked as Resolved 
      Voonik Tech customer support has been notified about the posted complaint.
      Verified Support
      Jan 09, 2017
      Voonik Tech Customer Care's response
      Hi Priti,

      We are sorry that you did not receive the order updates in time.We have spoken to the seller.There is a slight delay in the dispatch of your order from the seller.Your earlier expected delivery date was ''Jan 6th'', now it will reach you by "Jan 13th". We have taken this up with the seller and they have promised that in future such delays wont happen.
      Thanks again for shopping at Voonik.

      Thanks ans Regards,
      Mohammed Azhar
      I have ordered Indian fancy grogette saree order no R[protected]-2 I have returned back but still I have not received my refund
      Voonik Tech Customer Care's response, Jan 16, 2017
      Verified Support
      Hi Laxmi,

      We notice that the order number you have provided is incorrect.
      We request you to share your correct order number and contact details at [email protected], we will get in touch with you and resolve the issue at the earliest.

      Regards,
      Team Voonik
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        R
        rhutuja
        from Mumbai, Maharashtra
        Jan 5, 2017
        Resolved
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        Address: Mumbai City, Maharashtra, 400067

        My order id is R[protected]-1 dated 3rd jan 2017. I have paid the cost online by net banking. I have received my order today on 5th jan and also paid cash to the courier boy. Cost of my order is Rs 399. I have paid Rs 798 for that.
        please refund my 399 as soon as possible as i paid twice.
        Feb 15, 2017
        Complaint marked as Resolved 
        Verified Support
        Jan 12, 2017
        Voonik Tech Customer Care's response
        Hi Rhutuja,

        We are sorry for the trouble caused. Request you to share the snapshot of the invoice copy at [protected]@voonik.com, we will get int touch with you and resolve the issue at the earliest.

        Thanks and Regards,
        Team Voonik
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          V
          vandanaK
          Dec 30, 2016
          Resolved
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          Resolved

          Address: Hyderabad, Andhra Pradesh, 500038
          Website: Voonik

          Regarding the Order Number : R[protected]
          and Shipment Number : [protected]

          This is to Inform that I am constantly calling both the Aramex Courier Service as well Voonik Customer Care regarding the Shipment delivery, they say that the address and Mobile number is updated Wrong.

          While Booking of the Order, the address and Mobile has been updated correctly, and I have purchased many Products from Voonik, Not sure how the wrong Address has been updated in Aramex.

          Despite of Many Call Attempts, No Action has been taken care, they always inform us that we have escalated the Issue which has no Prior action taken.

          Not even a Single call has been received to my Mobile neither from Aramex nor from Voonik, stating the delay for the shipment as an Intimation to the Customer.

          If the Number and Address has been updated wrongly in the Aramex, I have been constantly calling them and they have updated the correct address and Mobile Number, still they were unable to deliver me and update the tracking status to consignee not available. If they were unable to reach through Primary Number which has been updated wrongly, they need to contact the Alternative Number. If the Address has been updated wrongly in the Courier service, it is not the Customer Problem correct. It is correct while booking of the Order in the Voonik System.

          This results in a Poor Service giving to the Customer.
          rRequesting you to take an Action immediately and Expecting a Delivery today as early as Possible.
          Feb 7, 2017
          Complaint marked as Resolved 
          Voonik Tech customer support has been notified about the posted complaint.
          Verified Support
          Jan 05, 2017
          Voonik Tech Customer Care's response
          Hi Vandana,

          We are truly sorry for the experience you have been through. Our courier person has tried to call you a couple of times on your registered contact number but the calls were unanswered and we were not provided with your alternate contact number to get in touch with you during the time of delivery. However, the product is returned back to seller and refund for your order is initiated on 5/01/2017, it may take 7-10 working days for your bank to credit amount in your account.

          Thanks and Regards,
          Team Voonik
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            A
            alpanac
            from Delhi, Delhi
            Dec 28, 2016
            Resolved
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            Resolved

            Address: Jhansi, Uttar Pradesh, 284120
            Website: voonik.com

            Sir,
            I purchased a saree from voonik.com and there was a big hole inside the saree. Next day i returned the product by registered post to the seller address.
            Further i mailed to the company so many times and also telephonic discussions with them but till date they have not refunded my money.
            Almost three months passed but they are not refunding.
            Product name : super net red cotton saree.
            Order no : r[protected] dated 12.10.2016.
            Purchase price rs. 408.00
            Returned detail by indian post eu[protected]in dt.[protected]

            Alpana chaturvedi
            Adm building, finance & accounts, deptt
            Bhel - jhansii
            Mob no : [protected]
            Jan 28, 2017
            Complaint marked as Resolved 
            Voonik Tech customer support has been notified about the posted complaint.
            Verified Support
            Dec 28, 2016
            Voonik Tech Customer Care's response
            Dear Alpana,

            We are sorry that the Voonik product you purchased did not meet your expectations. We notice that the refund for this particular order is initiated on Nov 18th 2016, Request you to kindly contact your card issuing bank with the given RRN for the refund details- RRN: IXGAADKPB8 .
            For any further assistance, please write to us at [protected]@voonik.com .

            Regards,
            Team Voonik
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              N
              nikeah gurung
              Dec 26, 2016
              Resolved
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              I ordered product no R[protected] on 15 December and it's delivery date was 23 December but it wasn't delivered so I want to cancel it. and ordered product no R[protected] on 21 December but due to some problems I need to cancel it but it isn't happening the app asks for return authorisation number.what should i do?

              Payment mode COD

              Tried a lot but didn't happen.
              Jan 28, 2017
              Complaint marked as Resolved 
              Voonik Tech customer support has been notified about the posted complaint.
              Dec 26, 2016
              Updated by nikeah gurung
              I placed my two orders.But because of some problems i need to cancel the order.And I was about to do it but it was not possible because app asks for Return authorisation number.I don't know the RAN number I tried a lot but couldn't do it.So what should I do?
              Verified Support
              Dec 26, 2016
              Voonik Tech Customer Care's response
              Hi Nikeah,

              We regret to inform you that your both orders R[protected] and R[protected] has been processed. Kindly reject the package once it reaches you.
              If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

              Thanks and Regards,
              Team Voonik
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                A
                aatu07
                from Delhi, Delhi
                Dec 23, 2016
                Resolved
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                Address: Bangalore, Karnataka, 201102
                Website: www.mrvoonik.com

                Iam ASHISH JAIN.I ordered a combo pack of ''DEUX BRANDED SHOES with WATCH'' from MrVoonik of Rs 498/- ith order no M[protected] on 1DEC 2016.
                But due to Unknown reason MrVoonik cancelled my order and generate a message about the cancellation of order & refundation of money on 5 Dec 2016.but still up to date 23 DEC 2016 I didn't receive my money.
                Before making this complain i call them thrice but each & every time they said for wait Two or Three working days to refund money but i every time my hands are blank.
                so please look at once and refund my money as soon as possible
                Jan 24, 2017
                Complaint marked as Resolved 
                Voonik Tech customer support has been notified about the posted complaint.
                Verified Support
                Dec 24, 2016
                Voonik Tech Customer Care's response
                Hi Aatu,

                We have initiated refund on Dec 5th, kindly check in your Bank with ARN number : 74678446341116070469674
                If in case you face any issue, then kindly write an e-mail to [protected]@mrvoonik.com & we'll look into it.

                Thanks and Regards,
                Team Mrvoonik
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                  V
                  vrinda anil
                  from Paravur, Kerala
                  Dec 20, 2016
                  Resolved
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                  Resolved

                  Address: Thiruvananthapuram, Kerala, 695146
                  Website: www.voonik.com

                  Sir/Madam,
                  I have ordered two products from voonik. One on 1st December 2016 (Order id: R[protected])- a red dress and the second one on 2nd December 2016 (Order id: R[protected])- a saree. I returned the product as I was not satisfied with the quality of the same on 15th of December. I have not yet received the promised refund. Please transfer the money as soon as possible to my bank account. My account details are provided below.

                  Bank Name: SBT Main Banch, Kollam
                  Name: Veena P
                  Account Number: [protected]
                  IFS Code: SBTR0000054

                  Thank you
                  Jan 22, 2017
                  Complaint marked as Resolved 
                  Voonik Tech customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 22, 2016
                  Voonik Tech Customer Care's response
                  Hi Vrinda,

                  We have initiated refund of the orders R[protected] and R[protected], it may take up to 3-5 business days for your bank to credit the refund amount to your account.
                  If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

                  Thanks and Regards,
                  Team Voonik
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                    S
                    Sahil Choudhury
                    from Chennai, Tamil Nadu
                    Dec 10, 2016
                    Resolved
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                    Resolved

                    Address: 600041
                    Website: Mr. Voonik

                    I placed an order in mr. Voonik app on 9th dec and due to some reason i want to cancel it but i m unable to do it because the cancel option is not available in the app... Please help me
                    Jan 22, 2017
                    Complaint marked as Resolved 
                    Verified Support
                    Dec 22, 2016
                    Voonik Tech Customer Care's response
                    Dear Sahil,

                    We notice that you have rejected the parcel at the time of delivery hence the order is cancelled.
                    For any further assistance, feel free to reach us at [protected]@mrvoonik.com

                    Regards,
                    Team MrVoonik
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                      K
                      Kuku Shrimali
                      from Godda, Jharkhand
                      Dec 7, 2016
                      Resolved
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                      Resolved

                      Address: Udaipur, Rajasthan, 313001
                      Website: Darty products n not satisfied

                      This is darty product n not satisfied with product
                      Jan 22, 2017
                      Complaint marked as Resolved 
                      Verified Support
                      Dec 22, 2016
                      Voonik Tech Customer Care's response
                      Hi Kuku,

                      We are unable to find any details with the Order ID you have shared with us. Please share the correct ID at [protected]@voonik.com, so that we can check the details. You can visit My orders on our App and Website to find the order ID.

                      Thanks and Regards,
                      Team Voonik
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                        S
                        Suvarna Tony
                        from Bengaluru, Karnataka
                        Dec 1, 2016
                        Resolved
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                        Resolved

                        Address: Ernakulam, Kerala, 682008
                        Website: Voonik

                        Order id r[protected] . I had returned a product (kurti that was semi stitched but wasnt mentioned in the website and of very poor quality) a week ago on nov 24, 2016 .havent got cash back yet . Very disappointed with voonik shopping .
                        Jan 8, 2017
                        Complaint marked as Resolved 
                        Verified Support
                        Dec 07, 2016
                        Voonik Tech Customer Care's response
                        Dear Suvarna,

                        We are sorry to know that you are upset with us. We notice that the refund for the order- r[protected] was processed in your Voonik credits on 03 Dec 2016. Kindly check your available Voonik credits.
                        For any further assistance, please write to us at [protected]@voonik.com .

                        Regards,
                        Team Voonik
                        Feb 05, 2017
                        Updated by Suvarna Tony
                        refund was done but it is lesser than what was paid.u dont even read complaint properly ah
                        Feb 05, 2017
                        Updated by Suvarna Tony
                        what the heck who resolved it damn . it isnt resolved .
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                          M
                          marizvi
                          from Delhi, Delhi
                          Nov 29, 2016
                          Resolved
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                          Resolved

                          Address: 462001
                          Website: voonik.com

                          I want to return the item m[protected] by the seller afrojack for afrojack men's velco sneakers (Code: 216047) which i received on 21 november 2014. As per your policy i am returming it wthin 15 days.

                          Your all website related with return is blocked.
                          May 11, 2017
                          Complaint marked as Resolved 
                          Nov 29, 2016
                          Updated by marizvi
                          date should be read as 21 November 2016
                          Verified Support
                          Dec 07, 2016
                          Voonik Tech Customer Care's response
                          Dear Murtaza,

                          We tried reaching on your registered contact number but unfortunately your number was not reachable. We notice that the return period for the product is expired hence we are not able to raise return request . We have initiated refund for this particular order- M[protected]-1 on Dec 7th 2016, As per the bank’s policy, the amount will reflect in the your account within 7-10 working days (excluding Saturday, Sunday & Bank holidays). Kindly discard the product.
                          For any further assistance, please write to us at [protected]@mrvoonik.com .

                          Regards,
                          Team MrVoonik
                          Dec 13, 2016
                          Honey Ravi Thakur's response
                          Mai koi bhi iteam purchase nahi karpaarahi hu baar baar order fail likhata hai kya karu purchasing Kay liye
                          Mai all ready customer hu vonnik ki par Mai ajkal Khuch bhi purchase nahi karpaarahi hu place order karnay Kay baad bar bar order fail likharaha hai Mai Kya karu purchasing Kay liye
                          Voonik Tech Customer Care's response, Dec 22, 2016
                          Verified Support
                          Hi Honey,

                          Could you please send us the screen shot of the error message on your mobile? along with the details of your phone 1. IOS/Andriod, 2. Name of the mobile . We also need the internet service provider you use & your contact number post which our technical team will take care of the issue. Please e-mail the above details to [email protected].

                          Thanks and Regards,
                          Team Voonik
                          Team,

                          You have delivered a different product on the above mentioned order. Kindly replace the delivered product with the one I have order. Below are the details -

                          Sports shoe Pink Colour (CODE: 6391410)
                          Seller: USR Shoe
                          Voonik Tech Customer Care's response, Dec 22, 2016
                          Verified Support
                          Hi Tulika,

                          We are so sorry, that you got a wrong product, it must be such a disappointment. We promise, we will investigate the issue to figure out, how such a product got cleared in Quality check.
                          Please share your order number and contact details at [email protected], we will get in touch with you and resolve the issue at the earliest.

                          Thanks and Regards,
                          Team Voonik
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                            A
                            anilgk
                            from Pune, Maharashtra
                            Nov 28, 2016
                            Resolved
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                            Resolved

                            Address: 411041
                            Website: PAYUBIBOWEBPVTLTD

                            [protected]-PAYUIBIBOWEBPVTLTD this is the reference no of HDFC bank payment of Rs. 913.50 Dated 12/10/2016 for red bus booking ticket for Hyderabad but Ticket not Received. Inquiry in Bank says fund have been transferred with above Ref. No. and asked to service Provider for the refund of the same. I have mailed on 13/11/2016 but still I have not received any Response. Waiting for your repaly.

                            Anil Govind Kshirsagar
                            Email [protected]@rediffmail.com
                            28.11.2016
                            Jan 4, 2018
                            Complaint marked as Resolved 
                            Voonik Tech customer support has been notified about the posted complaint.
                            Nov 30, 2016
                            Updated by anilgk
                            Sir,

                            Still I have not heard anything about my complaint of dated 28/11/16

                            Waiting for yr replay
                            Kshirsagar
                            Verified Support
                            Nov 28, 2017
                            Voonik Tech Customer Care's response
                            Dear Anil,

                            We would like to inform you Voonik.com deals with only apparel & accessories and we are not into travelling industry hence we request you to please close this case and raise the complaint against the relevant company.

                            Thank you,
                            Team Voonik
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                              S
                              Sripriya Venkatesh
                              from Chennai, Tamil Nadu
                              Nov 26, 2016
                              Resolved
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                              Resolved

                              Address: 600010
                              Website: www.voonik.com

                              Order no order R[protected] D Naked Women's Maxi Dress (CODE: 3405805) is not yet delivered and couldn't track the order placed. It throws traffic error. Couldn't reach customer care through calls. Could you deliver my product on Monday[protected]. Worst ever experience i had with Voonik. I want my product to be delivered on Monday[protected]. The product should be the same as I ordered.
                              +1 photos
                              Jan 3, 2017
                              Complaint marked as Resolved 
                              Voonik Tech customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 03, 2016
                              Voonik Tech Customer Care's response
                              Hi Sripriya,

                              We notice that the order has been delivered to you on Nov 26th.
                              If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

                              Thanks and Regards,
                              Team Voonik
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                                Prabhat 175
                                from Pune, Maharashtra
                                Nov 20, 2016
                                Resolved
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                                Resolved

                                Address: Nashik, Maharashtra, 422101
                                Website: m.voonik.com

                                I have ordered saree from voonik and they have given me wrong product so i have applied for exchange of saree and they tell we will replace in almost 3 days
                                So i had waited for 3days.
                                And after that they tell me the seller denied the order so i had tell them to credit my money in my voonik credit account and it's almost 15-20 days i 'm contacting them for credit in my account they tell we will give uyour credit in 3-4 days and it's not happening so plz take necessary action on this company
                                Order no - r[protected]-1
                                Plz take action
                                +1 photos
                                Dec 22, 2016
                                Complaint marked as Resolved 
                                Voonik Tech customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 21, 2016
                                Voonik Tech Customer Care's response
                                Dear Prabhat,

                                We are sorry to inform that our return courier partners don't have any agent in your city as it is a NSZ(Non serviceable zone). We will refund the courier charges (maximum 150/-) in your Voonik account. Please send the package to the seller and send us a picture of the courier slip to [protected]@voonik.com. The seller address is mentioned in the invoice receipt.
                                Request you to pack the product correctly and write the correct seller address and contact number.
                                The product has to be self shipped within 15 days from the date of delivery. Once we receive the courier receipt, we will immediately process the refund to your Voonik account including the courier charges.

                                Regards,
                                Team Voonik
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                                  Honey Ravi Thakur
                                  from Indore, Madhya Pradesh
                                  Nov 18, 2016
                                  Resolved
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                                  Resolved

                                  Address: Raipur, Chhattisgarh, 492001
                                  Website: Vonnik. Com

                                  Photo Mai jo Mai dekhi thi same product nahi hai and size problem also
                                  Dec 24, 2016
                                  Complaint marked as Resolved 
                                  Voonik Tech customer support has been notified about the posted complaint.
                                  Nov 18, 2016
                                  Updated by Honey Ravi Thakur
                                  My order product size very large and jo photo Mai dekhi thi waisa nahi hai and color problem also I want other colors and X size
                                  Nov 18, 2016
                                  Updated by Honey Ravi Thakur
                                  Sorry I want X L size dress
                                  Verified Support
                                  Nov 23, 2016
                                  Voonik Tech Customer Care's response
                                  Dear Ravi Thakur,

                                  We are so sorry that the product you got is very different from the image on site. Request for the Return of your product has been raised on Nov 21st 2016. Kindly fill in your Bank Details in the form that has been sent through E-mail and submit it within 24 hours .
                                  The product will be collected from the given address within 3-4 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 7-10 working days. For any further assistance, please write to us at [protected]@voonik.com .

                                  Regards,
                                  Team Voonik
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                                    A
                                    Abrumi
                                    from Ranaghat, West Bengal
                                    Nov 17, 2016
                                    Resolved
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                                    Resolved

                                    Address: Khordha, Odisha, 751024

                                    Got damaged product so please refund my amount as soon as possible. My order no. R[protected]. Bad experience with voonik. I have already returned many products bcoz of wrong size and bad quality.
                                    +1 photos
                                    Dec 25, 2016
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Nov 23, 2016
                                    Voonik Tech Customer Care's response
                                    Dear Abrumi,

                                    We are so sorry, that you got a damaged product, it must be such a disappointment. We promise, we will investigate the issue to figure out, how such a product got cleared in Quality check. We notice that the refund was initiated on 21 Nov 2016, as per the bank’s policy, the amount will reflect in the your account within 3-5 working days (excluding Saturday, Sunday & Bank holidays).
                                    For any further assistance, please write to us at [protected]@voonik.com .

                                    Regards,
                                    Team Voonik
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                                      S
                                      snbshinde
                                      from Bengaluru, Karnataka
                                      Nov 17, 2016
                                      Resolved
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                                      Resolved

                                      Address: 411057
                                      Website: www.voonik.com

                                      Order no : r[protected] (Order date 07/10/2016.. Product cantains 4 items)

                                      For above order i have not received refund yet. Every time i called them they said u will get your refund back within three days. But its been more than 15 working days. I have called them so many time but every time they gave me the same answer.
                                      Please help me getting my refund (999).
                                      Dec 22, 2016
                                      Complaint marked as Resolved 
                                      Voonik Tech customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 20, 2016
                                      Voonik Tech Customer Care's response
                                      Hi Snbshinde,

                                      We are sorry to know that you are upset with us.
                                      We notice that you have returned the product and the refund was initiated on Oct 25th, kindly check in you Refund transaction id :- rfnd_6Ywdi2luhX3Hoq

                                      Thanks and Regards,
                                      Team Voonik
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                                        J
                                        Jyoti Boricha
                                        from Bengaluru, Karnataka
                                        Nov 16, 2016
                                        Resolved
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                                        Address: 400081
                                        Website: www.voonik.com

                                        I returned product before 30th oct, but still i does not received payment in my bank account. my reference id is [protected]. refund amount is 590rs.
                                        Dec 24, 2016
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Nov 23, 2016
                                        Voonik Tech Customer Care's response
                                        Dear Jyoti,

                                        We notice that the refund for the order- R[protected] is initiated on 30 Oct 2016, request you to check in the bank with the Transaction ARN number- 74056636305630400292830.
                                        For any further assistance, please write to us at [protected]@voonik.com .

                                        Regards,
                                        Team Voonik
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