Voonik Tech Complaints & Reviews

Address: Allahabad, Uttar Pradesh, 211002

Website: voonik

I have got wrong product and i send total information about your product according to your instruction so please kindly refund my cash

Nov 16, 2016

Complaint marked as Resolved

Oct 02, 2016

Updated by naveen kumar Goswami you are send me wrong product wrong Items wrong ID.NO.product please refund my money ... Thanks

Verified Support

Oct 13, 2016

Voonik Tech Customer Care's response Hi Naveen,

Accept our sincere apologies for this unfortunate incident. We have initiated refund on Oct 7th, Request you to please contact your concerned bank for the refund amount with the transaction Reference_ID => N[protected]. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: Rangareddy, Andhra Pradesh, 500018

Website: www.voonik.com

Hi..,
i have ordered a saree of 749/- in www.voonik.com website and i received the wrong product, though i returned the wrong product back to the organisation, but still the amount has not been refunded to my account, its been almost a month that im waiting for the refund, but still nothing has been resolved, please process the refund amount and also the delivery charges as well immediately.

Order no : R[protected]

Nov 16, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2016

Voonik Tech Customer Care's response Hi Sujyth,

Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We have initiated refund of product value on Sep 19th and shipping charges on Oct 13th, it may take up to 7-10 business days for your bank to credit the refund amount to your account. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: 473660

Website: voonik. in

I ordered a black kurti of order no: R[protected]. But i am not satisfied with fabric of the product. So i want to exchange the product..
I want chng my kurti
U guys make fool us its totally disgusting .

Nov 22, 2016

Complaint marked as Resolved

Oct 01, 2016

Updated by Kashaf Murtaza Khan I ordered a black kurti of order no: R[protected]. But i am not satisfied with fabric of the product. So i want to exchange the product.
As soon as possible .I'm waiting ur rply

Verified Support

Oct 20, 2016

Voonik Tech Customer Care's response Dear Kashaf,

We understand that you would like to exchange your product, but unfortunately this particular product is currently not available for exchange. We are truly sorry for the inconvenience caused, hence request for the return of the product has been raised .

If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: Hyderabad, Andhra Pradesh, 500089

Website: Voonik

I had ordered a necklace set on 26 sep 2016. But i didnot received my order. On 30 sep that is today i received a message as it is delivered. May i know the reason as soon as possible.

Nov 23, 2016

Complaint marked as Resolved

Verified Support

Oct 20, 2016

Voonik Tech Customer Care's response Dear Madhavi,

We notice that the product has been delivered to you on Sep 30th by our courier partner ''Xpressbees '' .Since you have informed that the product is not delivered, we have arranged for the Proof of delivery.You will receive an update regarding the proof of delivery through E-mail from our team within 48-72 hours of time.Your patience is much appreciated. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: 508254

Website: mr voonik

Sir
I want Change my ordered product because it has colour less . I am waiting for your reply.
Thanking you sir.

Nov 22, 2016

Complaint marked as Resolved

Sep 30, 2016

Updated by Srinivasarao Pagadala Sir
I did order timebre men black casual watch at September 22nd. It received 28th September. After received products I saw it. Then it has colour less. So I want Change my products . I am waiting for your reply.
Thanking you sir.

Sep 30, 2016

Updated by Srinivasarao Pagadala This is pagadala Srinivasarao,
I did order timebre men black casual watch at September 22nd. It received 28th September. After received products I saw it. Then it has colour less. So I want Change my products . I am waiting for your reply.
Thanking you sir.

Verified Support

Oct 20, 2016

Voonik Tech Customer Care's response Dear Srinivasarao,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We notice that you have raised the exchange request for the product and the fresh product is delivered to you on 10 Oct 2016. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: Hyderabad, Andhra Pradesh, 395010

Website: voonik

Srinivasapuram vanasthalipuram hyderabad plot no 223 road no 6

Dec 22, 2016

Complaint marked as Resolved

Sep 30, 2016

Updated by Sharath Chandra Boda Voonik Tech — Jassu fashion hub, we didnt get the product that we ordered and there is no return autharization number so we request you to take the product back

Sep 30, 2016

Updated by Sharath Chandra Boda Voonik Tech — Jassu fashion hub, we didnt get the product that we ordered and there is no return autharization number so we request you to take the product back

Verified Support

Oct 20, 2016

Voonik Tech Customer Care's response Dear Sharath,

Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your valid order number and contact details at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: 411027

Website: www.voonik.com

Hi team,

I ordered 2 products from voonik as amounting rs 688/- and rs 1127/- and i already paid through online, i received both the products also, but i revived 2 more products for same amount which was cash on delivery, and my husband wrongly received the product and paid rs 688/-, now the courier company is not taking responsibility to returning the product,

And because its the same amount so i thought that the information is shared through voonik only,

So now where i can go and return the product.

Please suggest me on [protected]@gmail.com

Nov 20, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2016

Voonik Tech Customer Care's response Dear Shalini,

Thanks for registering your complaint with us. This is not a Voonik order and we have started investigating how the seller has shipped a non-Voonik order to you. As a Voonik customer, please be assured that we have initiated refund for the order on Oct 20th, As per the bank’s policy, the amount will reflect in the your account within 3-5 working days (excluding Saturday, Sunday & Bank holidays). If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: Surat, Gujarat, AWB no: 42322944182

Website: Voonik.com

I ordered self ethnic designed womens bollywood fancy ethnic dress 1077Aorng. I returned for the reason of colours of the dress is changed. And they promised me that they will send another colour instead off that and they collected the dress from me but till now I Dint get my returned order which I paid 500 like that for that

Dec 5, 2016

Complaint marked as Resolved

Verified Support

Oct 20, 2016

Voonik Tech Customer Care's response Dear Udaya,

We are sorry to hear that the product we sent did not match your expectations. We notice that you have raised the exchange request for the order but we are truly sorry to inform you that the order stands cancelled due to logistical constraints, hence we have refunded the amount to your Voonik credits. Request you to place a fresh order and will ensure a hassle free delivery to your doorstep. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: 629171

Not quality dress. I don't like it. plz take it. Refund plz. No quality. I will another dress next time take. So plz returned my dress. refund plz. Not quality dress. No quality dress.
no quality
no quality
No quality
no quality
no quality
no quality
no quality
No quality
No quality
No quality
no quality
no qualify
no quality
no quality
no quality
no quAlity
no quality

Nov 21, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Sep 29, 2016

Updated by panneer selvi Ordered chudithar when I opened parcel I saw totally different color and bad quality. Your chudithar look like very beauty in the screen. But you send in my chudithar dull colour and low quality. So please return in my cash. My account no: [protected] IOB PUTHUKKADAI BRANCH NAME: PANKI RAJ ANNAMMAL
Order no: R[protected].
My number : [protected].

Verified Support

Oct 20, 2016

Voonik Tech Customer Care's response Dear Selvi,

We are sorry to inform you that we are unable to accept your return request for order ID R[protected] . The order was delivered to you on[protected] and our seller has only 15 days return policy. So you have exceeded the permissible return period.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com

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I want 2xl size inaian desiner blue frock you delivered indian desinerblue frock xl size it is very short so it should replace yesterday i order another indian desiner blue frock 2xl size so you replace it yesterday iget xl size and paid amount you please replace indian desiner blue frock then we will happy your companies product is very fine so i order indian desinerblue frock please exchange it
As faster

Nov 2, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Sep 29, 2016

Updated by dilip mazumdar please replace Indian Desiner Blue Forck i want 2xlsize

Verified Support

Sep 29, 2016

Voonik Tech Customer Care's response Hi Dilip, ,

Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We notice that the order number which is provided is incorrect, kindly share correct order number and contact details at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: Mysore, Karnataka, 570023

Website: voonik.com

I ordered three sarees from voonik it is good looking in the picture but when I received the product, it is totally different. Really got disappointed.
so i want to return the product.
my order no :- R[protected]
Received date on[protected]
Rs. 909/-

Nov 7, 2016

Complaint marked as Resolved

Verified Support

Oct 05, 2016

Voonik Tech Customer Care's response Hi Manimegala,

Accept our sincere apologies for this unfortunate incident. Request for the Return of your products has been raised, you will receive an e-mail containing a link which will lead you to a form that has to be filled for the return initiative.
Your product will be collected from the given address within 4 -5 working days.
Subject to successful completion of Quality Check for the returned product, the amount will be refunded within 7-10 working days.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: Kolkata, West Bengal

Website: www.voonik.com

Took a dress material from voonik online store. (www.voonik.com)
Expected material was not delivered.
I requested the return and refund, also emailed them the required sceenshot of
Placed order on : 07 july 2016
Called for return with 14 days of delivery.
Till now they haven't reverted back to me.
Order no: r[protected]
Invoice no: [protected]

I need a refund in return asap.

Oct 30, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2016

Voonik Tech Customer Care's response Hi Gurwinder,

We sincerely regret the experience you have been through. We are sorry to inform that our return courier partners don't have any agent in your city as it is a NSZ(Non serviceable zone). We will refund the courier charges (maximum 150/-) in your Voonik account. Please send the package to the seller and send us a picture of the courier slip to [protected]@voonik.com. Seller address is mentioned in the invoice copy.
We assure you that what happened in your case is not the typical of Voonik's level of customer service. We value your relationship with our company. Hope to serve you better in future.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: 791109

Website: voonik

I have ordered a saree (Order no : r[protected], payment method : cod
) from your website. But instead of saree i got a salwar suit. I am very much disappointed by your service. Now i am trying to return my product, but i didn't get any response from your side. So please try to resolve my problem.

Nov 26, 2016

Complaint marked as Resolved

Verified Support

Oct 20, 2016

Voonik Tech Customer Care's response Dear Binindita,

Thanks for registering your complaint with us. This is not a Voonik order and we have started investigating how the seller has shipped a non-Voonik order to you. Please share the invoice you received with this order at [protected]@voonik.com. On receiving your e-mail, we’ll take it up with the respective courier service and resolve the issue at the earliest. As a Voonik customer, please be assured that we will resolve this issue on your behalf even though this is a non-Voonik order.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: New Delhi, Delhi, 110040

Website: Www.Voonik.com

I ordered a dress from voonik with order number - r[protected] costing 1620 ruppees they said it will cost me 1772 and when i was not satisfied by the quality i returned it and they said for refunding only 1690 ruppes.
Thats not a prob. But they asked me to submit account details which i did on 21st september. But when i called them for my refund today they said they havent recieved my account number and ill have to send them back.
They are just running a fake market over here. Totally dissatisfied with the company. They dont pick calls on customer care number i have called approxly 58 times but i got answrd only 2 times. Voonik is behaving lyk beggers on the slum disgustting.

Oct 30, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2016

Voonik Tech Customer Care's response Hi Dhereet,

We sincerely regret the experience you have been through. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We notice that you have returned the product and the refund was initiated on Sep 28th, it may take up to 7-10 business days for your bank to credit the refund amount to your account.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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A

akanksha isha

from Chandigarh, Chandigarh

Sep 27, 2016

Dear sir,
I have complaint from ur voonik COD service. The voonik delivery boys capture photo of the customer. I only want to know that why photo of customer is important in COD???

Reply

Voonik Tech Customer Care's response, Sep 28, 2016

Verified Support

Hi Akanksha,

We express our sincere apologies for the unintentional mistake and the inconvenience caused thereafter.
Please share your order number and contact details at [email protected], we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or [email protected].

M

Maya sushi tiwari

from Mumbai, Maharashtra

Sep 29, 2016

There is a colour defect in the dress...kindly take it back asap.
Order no:R[protected]

Reply

Voonik Tech Customer Care's response, Sep 29, 2016

Verified Support

Hi Maya,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We notice that you have returned the product and the refund was initiated on Sep 27th, We had processed the refund in your Voonik credits. If you wish to get the refund in bank account, please follow the procedure to transfer credits in bank:

Login in website/App > Go to My Order > Select the order for which refund is given in VC > Click on Transfer credits to Bank > Fill the bank details > Submit
Refund will be initiated within 24 hours and refund will reflect within 3-5 working days.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or [email protected].

S

Sana Abid Usmani

from Allahabad, Uttar Pradesh

Sep 29, 2016

I ordered combo of anarkali but received only a single product .plz give me the rest detail and send my product .

Refund still not credited to my account - Comment #2562590 - Image #0

Refund still not credited to my account - Comment #2562590 - Image #1

Reply

Voonik Tech Customer Care's response, Oct 20, 2016

Verified Support

Dear Sana Abid Usmani,

Thanks for registering your complaint with us. This is not a Voonik order and we have started investigating how the seller has shipped a non-Voonik order to you . Please share your concern and order number at [email protected] so that we can assist you better
As a Voonik customer, please be assured that we will resolve this issue on your behalf even though this is a non-Voonik order.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or [email protected].

N

Nagma Ferdouse

from Vijayawada, Andhra Pradesh

Oct 3, 2016

I returned my order with order number R[protected]. I got a mail that refund will be reflected into my account within 3-4 days. My order status is showing as product is with me while it had been picked up and i have not received my refund. Kindly tell me till when can i get my refund. And why is the status showing as the product is with me.

Reply

Voonik Tech Customer Care's response, Oct 24, 2016

Verified Support

Dear Nagma,

We are sorry for the trouble caused. We notice that the refund for the product was initiated on 04 Oct 2016, request you to check in the bank with the Transaction Reference_ID => N277160193090159.
If in case you face any issue, then kindly write an e-mail to [email protected] & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or [email protected].

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Address: Bangalore, Karnataka, 400080

Website: VOONIK.COM

Sir,

I had booked a product vide order No, R[protected] which I returned costing Rs.1445.00, and booked another product later vide order No.R[protected] costing Rs.766.00. I had utilised the voonik credit lying in my account but when I enquired from your customer support today they said it has already been credited to Voonik Credit. My Voonik credit totally should have been Rs.1445.00 after which I booked a product costing Rs.766.00. The balance Rs.779.00 is not reflecting anywhere. You are advised to credit the balance voonik credit of Rs.779.00 to my account immediately, as I want to make another purchase.

Virginia - [protected]

Oct 30, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Sep 20, 2016

ramakrishna jadala's response My name is ramakrishna jadalai purchased KRAPAL casual printed kurthi on 13/09/16 and i was returned on 14/09/16 but my amount was not returned
product no. RO15520340 it will be picked up by ecom express AWB[protected] the product is satisfied and i was select one i received different so i returned the product and please refund my amount

Verified Support

Sep 26, 2016

Voonik Tech Customer Care's response Hi Melville,

We are sorry to know that you haven't received the complete refund. We have processed the refund in your Voonik credits. The available Voonik credit in your Voonik account is Rs. 1350. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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R

ramakrishna jadala

from Hyderabad, Telangana

Sep 27, 2016

My name is ramakrishna jadalai purchased KRAPAL casual printed kurthi on 13/09/16 and i was returned on 14/09/16 but my amount was not returned
product no. RO15520340 it will be picked up by ecom express AWB[protected] the product is satisfied and i was select one i received different so i returned the product and please refund my amount

Reply

Voonik Tech Customer Care's response, Sep 28, 2016

Verified Support

Hi Ramakrishna,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We notice that you have returned the product and the refund was initiated on Sep 15th, We had processed the refund in your Voonik credits. If you wish to get the refund in bank account, please follow the procedure to transfer credits in bank:

Login in website/App > Go to My Order > Select the order for which refund is given in VC > Click on Transfer credits to Bank > Fill the bank details > Submit
Refund will be initiated within 24 hours and refund will reflect within 3-5 working days.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or [email protected].

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Website: voonik

I had ordered appa fashion anarkalidress
AFMahi pink, free size with order number
R[protected]...the quality is not good ...and size is small...I am fed of calling to customer care, they don't respond at all ..I am desperate about this ...this is a fraud company . Please don't shop they display some thing ...and delivery other thing . inspite of repeated call s...they cut d call ...
Request the concerned person to look into it and refund my amount..

Oct 29, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2016

Voonik Tech Customer Care's response Hi Sandhya,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Request for the Return of your product has been raised.
Kindly fill in your Bank Details in the form that has been sent through E-mail and submit it within 24 hours .
The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 7-10 working days.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: Ludhiana, Punjab

Website: voonik.com

I Want to draw your attention towards the voonik collection .The ladies suit which I have bought from voonik, don"t like the embroidery work.so that I request u to reject my order.
I Want you to request that resolved my problem and reject my order
At last I want you to saythat give attention on voonik collection and resolved my problem fastly please give my payment fastly order no[protected]

Oct 31, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Sep 23, 2016

vishnu rajan's response need to return

Verified Support

Sep 26, 2016

Voonik Tech Customer Care's response Hi Deepanshu,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We notice that the order number is incorrect, request you to share the correct order number and contact details at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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V

vishnu rajan

Sep 29, 2016

My order num is R[protected] my product id is Code: 1861666

Reply

Voonik Tech Customer Care's response, Sep 29, 2016

Verified Support

Hi Vishnu,

Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Request for the Return of your product has been raised.
Kindly fill in your Bank Details in the form that has been sent through E-mail and submit it within 24 hours .
The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 7-10 working days.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or [email protected].

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Address: Gwalior, Madhya Pradesh, 474011

I have bought a red lehnga from your site whose Order No : R[protected] and paid through via online payment but because of quality purpose i returned that product you told me that the cash will refund with in 10 days but the cash not refund till now . kindly check your payment method and cash will be refund as soon as possible in my accont u said us the amont will be refunded with in 10 to 15 days but the amount is not refunded its almost around 20 to 25 days please check your status

Oct 25, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Sep 24, 2016

Voonik Tech Customer Care's response Hi Neha,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We notice that you have returned the product and the refund was initiated on Aug 30th, kindly check your Bank with Reference id :-[protected].
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: Kolkata, West Bengal, R801518233-1

Website: Voonik

Produc febric is not good. Not like pic. I want to return this product as son as possible

Nov 25, 2016

Complaint marked as Resolved

Sep 24, 2016

Updated by Kankana mitra Product febric is not good

Sep 24, 2016

Updated by Kankana mitra Product is gd but damaged i want to return this product

Verified Support

Oct 24, 2016

Voonik Tech Customer Care's response Dear Kankana,

We are truly sorry to hear that the product did not appeal to you.We're forwarding this case to our Quality Check team who will take the necessary action right away.
We notice that you have returned the product and the refund was processed in your Voonik credits. Since you wish to get the refund in bank account, we have initiated refund for both the products on Oct 24th 2016, As per the bank’s policy, the amount will reflect in the your account within 3-5 working days (excluding Saturday, Sunday & Bank holidays).

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Address: Dimapur, Nagaland, 797112

Website: www.consumercomplaints.in

Hello!
I order two product but not as per standard that i have expected so I want to return back, but no any option showing in it.
Order nos. are R[protected] and R[protected] from mobile no. [protected]. Customer care no. [protected] also not responding. I want to return all purchase so accept both the product.
If this complain is been accepted at the earliest, I shall be grateful to this Voonik company.

Oct 24, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Sep 22, 2016

Updated by Adule Khalo Please look to this complain at the earliest.

Sep 22, 2016

Updated by Adule Khalo Status update ID 1386777

Verified Support

Sep 23, 2016

Voonik Tech Customer Care's response Hi Adule,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We are sorry to inform that our return courier partners don't have any agent in your city as it is a NSZ(Non serviceable zone). We will refund the courier charges (maximum 150/-) in your Voonik account. Please send the package to the seller and send us a picture of the courier slip to [protected]@voonik.com.
Request you to pack the product correctly and write the correct seller address and contact number.
The product has to be self shipped within 15 days from the date of delivery. Otherwise, the product will not be accepted and refund would not be given.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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