Voonik Tech Complaints & Reviews

I have placed my first order and that to be through prepaid mode on 29th Aug 2016. Whenever i called customer care, they used to say that same will be delivered by 10th Sep 2016. When i asked to share the courier details, their answer was too pathetic that " it has been dispatched from local courier and we do not share the number, though we are sharing tracking details but you would not be able to track the same. So, what the point to share the same."

Order number- R[protected]

No communication sent by voonik side regarding delay, they do not even bother about customer's concern. When i called them today (11th Sep 2016). They simply said, yes there is a delay, please wait for 48 hour.

And Guess what- They do not have any idea about the parcel and courier details AS IT WAS DISPATCHED BY LOCAL COURIER, SO THEY DO NOT HAVE A COURIER DETAILS.

I have already made the payment on 29th Aug 2016, till today i have no idea that where is my product is !!! And they shown their callous attitude.

After that i have requested them to cancel the order and refund the amount. THEY SAID WAIT FOR 48 HOURS FOR CANCELLATION. And after that when it is cancelled, We will process refund, WHICH WILL TAKE 7 TO 10 DAYS MORE...

FRAUD WEBSITE!!!

First they took your money and after that they neither deliver the item nor providing the courier contact details. And when customer wants their money, they give 10 days refund policy.., . Why would i wait for 10 days. i have not return the item, i have not received this item, due to delay from voonik side and till today they have no idea about the [product delivery, so at the end every customer should ask for the refund, but they play their blame game...

2 damaged product were submitted for exchange and refund. but we still have not got the refund and exchanged product.
1. voonik order no. : R[protected]
carrier : delhivery
return authorization no. : RKDEB
date : 27.8.2016
AWB no. :[protected]
( requested for exchange because of damage)
2. voonik order no. : R[protected]
carrier: Ekart
return authorization no. : VRFSP
dated on : 27.8.16
AWB no. : VNKC[protected]
(requested for refund because of damage)

I have ordered a lengloy brown sholder bag and received it after a week from the date of order placed.
The quality of the bag is soo worst.
I just want to return the bag and get my money refunded.
while tring to return it througth the app it was asking for a RAN number, but nowhere in the order and in the invoice i found a RAN

Please do the needful ASAP

Order id- R[protected]
order name-Fiorella black wedges

I need to return this product as it doesn't fit me.But not able to proceed with the process.
In the process it is asking for RAN number and i tried to give that Invoice number but it is showing invalid.
please let me know the procedure to return the product.

phn-[protected](plz feel free to call)

its a worst site i ever shop

I have purchased a designer Saree and a bebo kurti which got delivered today means 08/09/16 and yesterday 07/09/16. but really the quality of voonik product are very very bad. i[censored] people are agree to replace both my order then i will definitely remain happy with your services otherwise i will never recommended to anyone to shop from voonik from today onwards.

First time this is my trayal order i give order 2nd july 2016 i give the order very cheap rate Sari Bhagalpuri Silk Red colour. We get Sari 8 -9 h july, 2016 that time i am in office. My mother give the payment and take the packit. When i come to home in evening 7 o clock from my office. I open the packit I saw sari is not my ordered another colour sari delivered. By SMS message i inform that this is not my ordered sari. I want my ordered Sari. so many mail and phone sms give but we not get my ordered sari.

I am return a paket of jaggigns but receivers not give me any return fund I want my refund money

I am a ethnic seller in voonik.

I have many payment related issue with voonik. They wrongly deducted amount from payment many times. I have generated ticket for all that issues. They do not accept mistake easily even we provide them all the proofs with screen shots and images. If they accept and give statement like you amount will be refund in next payment cycle. Then they never follow their statements.

I got this statement that your refund will credited in next payment cycle for multiple tickets. But 3 month above gone but i don't receive a single refund for their accepted issue.

There are 73 returns missing. I haven't received yet. They said that within a month we will provide proof of delivery to you. If can't we will refund you. They provide me different proof of delivery statement from courier after 1 and half month when i manually remind them by mail. There is no single shipment detail of mine. No my name nor stamp and signature. Now i am asking for refund for that shipments because they said that if we couldn't provide the delivery proof than we will refund but no single reply. I have generated ticket for this issue at december 2015. They need a year to resolve ticket. I want my refund.

Order id: r[protected], invoice no: [protected]
Product reciving date: 6 sep 2016, invoice dt: 03 sep 2016,

Please refund my amount as soon as possible

I had ordered a product from "voonik" [my order no. R[protected]-3 (Indian designer blue frock)[xl] and due to certain size issue decided to replace the order. On 4th aug’16. The product has been picked by the courier person. The pickup receipt no. Is[protected]. I have enclosed the pickup receipt below.
Then i have replaced the order with [xxl] size instead of[xl].
After that the customer care assistant told me that i will receive the reverse order within 10-15 days. But it has been more than a month nothing has been delivered to me and there is no response from vonik team also. Now i don't need the product anymore i just need my money back.

Never order from www.voonik.com

I have ordered a kaladin desginer pink net embroidere lehenga choli ordered no. R[protected] and ordered dt. Is[protected]. And above lehenga recived by me through ecom express on[protected]. The product is very low quality and not satisfied. So plz how can i receive my money which i paid rs 1039/-...

This is to bring to your notice that I have made an order (order ID- R[protected] on August 27, 2016.

On the invoice, the particulars in terms of names of the sarees, etc. are correct, however, the product is not the one as mentioned.

The pick up boy "Sunil Kumar" from has refused to pick up the aforementioned orders (reverse order VNK 0258256). This is because it was tagged by Voonik customer care executive as "Damaged Product". Yesterday also, the same thing happened when another pick up boy refused to take back the products. This has happened now for two times for the same two products. I ended up calling your customer care number for around 15 times in last 48 hours requesting to arrange for exchange and delivery of the correct product. The received product's are not at all damaged but certainly these are not the ones that I ordered.

How difficult is it for you all to understand the difference between eceive of wrong product and damaged product? This was my first time with Voonik and I didn't have a positive experience at all.

Required refund...for the aforementioned two sarees. I can't rely on you guys anymore. Kindly, initiate the refund process ASAP. I WANT REFUND FOR THE ABOVE TWO PRODUCTS AND CERTAINLY NOT GOING TO SHOP ON VOONIK ANYMORE.

Refer to the attachments
Attachment-1: Screenshot of ordered sarees (wrong products received for images displayed on 2nd and 3rd sequence)
Attachment-2: Order R[protected] Sub order-3 (The Fashion Hub Firozi Color Stylish Designer Saree (CODE:[protected]
Attachment-3: Corresponding product so received
Attachment-4: Order R[protected] Sub order-4 (The Fashion Hub Magnificent Pink and Chiku Half Half Saree (CODE: 6131145)
Attachment-5: Corresponding product so received

I have ordered a new designer Bollywood Saree of order no. R[protected]. The product is very low quality and not at all reach my expectations. I wanted to return the product but it is asking return authorization number RAN. Which I am not getting it from any where from website mails, messages of voonik Kindly solve the issue as early as possible. Because it is already 3 days passed

Sir
This is to inform you that i had purchase a watch from your company, to which i found that dialer not working, i had tried to contact your team on concerned No: [protected], but i had received no responce from your support team, so i need you to refund my money of Rs:418/- as soon as possible.

Details mentioned below ;

Vonnik Order.no : M[protected]
AWB No: [protected]

Thanks
Rakesh
Ph: [protected]

Date of place my order 30/8/2016 of two sarees. in COD basis
My order number is R[protected] I have Received one saree 2/8/16 IInd saree is pending but after check the saree quality is not good so my IInd saree is cencel and return the money of my first saree Rs. 395 immediately.
AWB No. VO[protected] Product a Bhagalpuri SIlk Sarees SKU From Jheel Sarees.

My Details:-
Santosh
48, Friends Enclave, Sultanpuri Road, Delhi, (North West)
Zip code - 110086
My phone number is [protected], 9212.22939.

I request you, please return the money back Rs 399 immediately,

Plz, don't cheat the customer

Due to non receipt of your network message by Indian Post the item bearing no. R[protected] Cannot deliver to me although the same item reached at indian post PIN 735304 about four days ago.

R[protected] order is got on Aug13 2016. The size of the shoes is not fitting.,
I want to return it to Voonik.
Its asking for RAN number.

So I called customer care,
Cusotmer care phone unreachable.

Its already 4 days past the delivery.

I had mailed them to [protected]@voonik.com, The mail bounced back.This is the mail id given in voonik app.

Please return my money i return my product to krishna kishore of ecom express private limited.
I check my bank account but you not transfer my money in my bank account, i give you my bank account no. I check my bank account many times but no refund found from your side.
Please return my money as soon as possible

I had ordered a lehenga, due to their quality.. It would return... Bt till i didnt get my money back. Order no was r[protected]... Its ordered on 25th march... But i didnt get my money back till... Its september came now... Please refund my money becoz your police is only for 1 year... When i called them they don't give me response... Please give me my money back... Request you... Thanking you...

I Purchased a top from voonik on dated 11.08.2016 . I return back to voonik. But Still Voonik cant refund my amount. Every Day they says that check ur bank details that they refund your payment. But Still i can't received any payment from voonik.

Every Time They Copy such Message
We notice that the refund for the order number R[protected] has already made kindly check with your bank.

Very Poor Service by voonik .